293 questions

Não reconhecimento pelo sistema.

Bom dia,
Tenho uma unidade SSD externa que não esá sendo reconhecida pelo gerenciador de arquivos e nem pelo gerenciador de discos mesmo tendo feito os procedimentos básicos.
482 views
Jun 28, 2022 at 02:59 PM

Проблемы с fps в играх

Здравствуйте, недавно начались проблемы с игровым ноутбуком, а именно низкие fps в играх, для сравнения, буквально месяц назад в игре counter strike global offencive было больше 200 fps, на данный момент выше 60 не поднимается ( проблема не в самой игре, в других тоже самое даже на низких настройках ) Ноутбуку год. Пересмотрев множество видео с вариантами решения проблемы, все равно не повышается качество игры. Уже и очистку, и сканирование делала с помощью вашей программы, все равно не выходит. Пытаюсь также драйвера обновить. Подскажите, пожалуйста, что нужно сделать.
554 views
Jun 26, 2022 at 06:55 PM

F keys

None of my F keys are working. How do I fix this?
707 views
Jun 22, 2022 at 03:23 AM

Computer shutting off

My computer has been randomly shutting off. I sent it to IT at school and they put a new battery and motherboard in but that hasn't fixed it, it rarley happens when I am at home, mostly when I am at school. How do I fix it?
405 views
Jun 20, 2022 at 04:53 AM

Auslogics BoostSpeed

КАК МОЖНО ОТКЛЮЧИТЬ ОБНОВЛЕНИЯ
501 views
Jun 19, 2022 at 06:10 AM

Обновление драйверов

Добрый день! Насколько безопасно обновление драйверов не с официального сайта корпорации Dell? Не будет ли нанесен какой-либо ущерб в связи с обновлением ПО и дрйверами?
491 views
May 30, 2022 at 07:07 AM

installing new Ram

Can you help?
523 views
May 29, 2022 at 04:58 PM

Speakers pair but are then 'not discoverable'

Hi folks

Had been hoping your driver updater would resolve this problem - multiple bluetooth speakers/headphones (and possibly other devices) that had prevoiusly been used with this PC, and that can still be paired and unpaired to this PC, are now 'not discoverable' and thus cannot be used to play/record sound.

I've seen this mentioned in a couple of forums but for different devices. Mine include logitech x50 and jbl450bt

Thanks for any help
m
458 views
May 24, 2022 at 12:24 AM

computer shuts off

My computer unexpectandlty shuts off after 15 minutes. I check the cpu usage and its low. Not sure if the system is overheating.
429 views
May 12, 2022 at 06:28 PM

Дефрагментация SSD

Добрый день, подскажите пожалуйста можно ли делать дефрагментацию через вкладку дефрагментация. Я подключила оптимизацю SSD, но не совсем поняла можно ли, и стоить дефрагментировать SSD. И если можно, то как часто стоит это делать.
537 views
May 10, 2022 at 09:31 PM

WLan

Seit einiger Zeit wird mein Drahtlosnetzwerk nicht mehr in der Liste der verfügbaren Netzwerke angezeigt, ohne dass ich irgendwelche Änderungen vorgenommen hätte. Wie bekomme ich mein Netzuwerk wieder in die Anzeige?
564 views
Apr 29, 2022 at 12:53 PM

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
624 views
Apr 28, 2022 at 01:36 PM

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
450 views
Apr 27, 2022 at 08:29 PM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
487 views
Apr 22, 2022 at 11:50 PM

Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?

new laptop

can i delete boostspeed off my computer and install on a new one?
461 views
Mar 31, 2022 at 05:35 PM

Bluescreen after using Driver Updater

Hi there,

Just installed my Driver Updater on my new PC and after updating the drivers and a required restart I get a Bluescreen with the message "Inacessible Boot Device" adn restarting does not help, nor does turning the desktop off and on again.

What to do now?

Christoph

PS: The "Device" above is probably incorrect as I'm writing this from my laptop.
702 views
Mar 29, 2022 at 12:19 AM

Good Day

Hi,i have a question i would like to ask about my pc about movie or video streaming because everytime when i watch something on my laptop it pauses itself without me pausing it and i would like to know how it happens and a possible solution.
752 views
Mar 28, 2022 at 07:58 PM

usb.デバイスドライバ-

USBと無線機をつないでます
マイク..スピーカーのドライバー(オ-ディオ)サウンド
認識してくれません
とエラ-メッセージ.が出ます.

よい知恵を貸して下さい.
523 views
Mar 26, 2022 at 09:57 AM

PC se inhibe

cuando utilizo Zoom u otra aplicacion de comunicación
544 views
Mar 25, 2022 at 03:43 AM

Диск содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?
970 views
Feb 21, 2021 at 04:08 PM

Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
968 views
Mar 25, 2021 at 07:30 PM

Eliminate Devices to be scanned by the software.

When I do a maitenance scan I keep having to have problems with my Camera and microphone issues.
I have to avoid doing this be cause it creates problems and have to reinsatll my device.
I think others could have the same problem, it could be best, to have your software avoid touching devices alltogether.

959 views
Jun 12, 2020 at 02:27 PM

Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|
958 views
Sep 02, 2020 at 09:21 AM

Disc Error

I have just reinstalled a new windows system to a new SSD HDD

It is still showing errors on Disc Doctor and advises running CHKDSK on restart

As soon as I Scedule a disc scan on restart - it completely messes up the system reloading - and PC will not boot

I have a disc image I took - using acronis so I can use a boot disc and restore - but each time I try to fix the "disc error " my machine will not boot. Is this an SSD error

Advice please
955 views
Jan 17, 2021 at 12:25 PM

problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.
954 views
Jul 26, 2020 at 10:15 PM

Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

953 views
Oct 23, 2019 at 01:22 PM

яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
949 views
Sep 18, 2020 at 01:12 PM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
948 views
Oct 16, 2020 at 04:14 PM

Démarrage anormal

Bonjour,
J'utilise une unité ASUS N73SV sous Windows10 qui me donne entière satisfaction.
Logiciel de sécurité Kaspersky, Firewall Windows, Analyses périodiques par Auslogics Anti-Malware.
Aucune attaque virale jusqu'à aujourd'hui.
Depuis un an environ la touche habituelle de demarrage - au dessus du clavier à droite - ne fonctionne plus; le pc ne demarre pas.
Pour demarrer le pc, il faut appuyer sur la touchei se trouve tout au dessus du clavier à gauche, donc la symetrique de l'autre.
Mais au lieu d'activer directement Windows, cela active le Bios (son de boot tres fort) puis Windows (son de boot normal).
J'ai entrepris plusieurs fois de comprendre et réparer mais sans succès.
Je souhaite revenir à un fonctionnement normal.
Merci de votre aide.
Kind regards,
Jean Farny
947 views
May 03, 2020 at 04:35 PM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.
945 views
Aug 18, 2020 at 02:08 PM

Загрузка с SSD

Добрый день!
Кое как удалось установить windows 10 на SSD. но при первой же перезагрузке с него не загрузиться никак.
В меню загрузок F9 есть выбор ситем вин 8,1 том1, вин 8,1 том 6 и вин 10, но при выборе вин10 произходит перезагрузка и все заново. В биосе P8Z77-V LX2 (ver. 2501) этот SSD(GPT,NTFS) не виден.
Прошу о помощи!
941 views
Jul 13, 2020 at 12:15 PM

блютуз гарнитура HONOR AM-61

Гарнитура сопряжается но не подключается к компьютеру, со смартфонам все работает
936 views
Jan 07, 2021 at 10:32 AM

cannot restore

how can I restore my mobile hotspot?

936 views
May 25, 2020 at 02:09 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
935 views
Sep 16, 2019 at 03:22 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
935 views
Apr 26, 2021 at 03:07 AM

Cannot activate

I HAVE PAID FOR on 1/20/22, AND DOWNLOADED BOOST SPEED 12.2.0.0. AND REGISTERED WITH THE SUPPLIED KEY.
WHEN I TRY TO USE THIS VERSION, IT STATES I HAVE ONLY THE FREE VERSION, AND WHEN I TRY TO USE THE PRO VERSION THE WEBSITE WANTS ME TO PAY FOR IT AGAIN,BUT SAYS IT IS REGISTERED ALL OK
FOR EXAMPLE WHEN I TRY TO DEFRAG, IT ONLY DEFRAGS, I CAN NO LONGER DEFRAG AND OPTIMSE MY DISCS AS BEFORE
THIS IS REALLY FRUSTRATING AS I HAVE BEEN A LONG TIME SUBSCRIBER
PLEASE HELP.
931 views
Jan 27, 2022 at 04:53 PM

sound buged

buged dont fix
931 views
Jun 02, 2020 at 01:41 PM

C922 Pro stream webcam

After initial total scan of my system the webcam is not working anymore.
Any idea ??
929 views
Aug 24, 2021 at 11:31 AM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
929 views
Oct 14, 2020 at 09:09 AM