929 questions

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1492 views
Apr 12, 2020 at 01:07 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1289 views
Apr 08, 2020 at 06:38 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1492 views
Apr 07, 2020 at 04:37 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1352 views
Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1355 views
Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1495 views
Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1510 views
Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1491 views
Apr 02, 2020 at 12:57 PM

Key

I cant find my real windows key even tho i brought it and it was online

1276 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1390 views
Mar 29, 2020 at 04:32 AM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1563 views
Mar 28, 2020 at 01:52 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1503 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1605 views
Mar 26, 2020 at 04:12 PM

no windows updates

i have been trying to update to the windows march update but I can't

1638 views
Mar 25, 2020 at 03:40 AM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1490 views
Mar 23, 2020 at 10:04 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1624 views
Mar 18, 2020 at 05:10 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1532 views
Mar 13, 2020 at 07:22 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1659 views
Mar 11, 2020 at 01:27 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1318 views
Mar 08, 2020 at 12:56 PM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1561 views
Mar 08, 2020 at 08:57 AM

Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
1307 views
Dec 15, 2020 at 06:08 AM

Cannot use keyboard Up and Down arrows in Windows Clipboard History since today.

I have been using windows clipboard daily as a part of my routine, always used to copy my contents using that. But now when i use Windows+V the Clipboard manager pops up left or right of the screen and when i use arrow keys chrome is scrolling(Copying contents to chrome).
Earlier i selected the copied contents using arrow keys and used Enter key to enter the data, Now its not working, i need to use mouse every single time.
1306 views
Sep 27, 2020 at 12:25 PM

Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.
1306 views
Mar 02, 2022 at 03:27 PM

Ошибка драйвера

Пожалуйста, подскажите к чему может привести следующая ошибка и можно ли её исправить. ОС Windows 10.

Ошибка драйвера устройства "Intel(R) Management Engine Interface" (вложение файл 1). Запуск этого устройства невозможен (код 10). Аналогичный статус этого устройства показывает Auslogics BoostSpeed 12.

Переустановка драйвера средствами Windows ситуацию не изменила.

Программа Auslogics Driver Updater определила, что все драйверы актуальны (вложение файл 2).
1305 views
Aug 01, 2021 at 05:00 AM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1301 views
Apr 21, 2021 at 08:33 PM

Microsoft Store no longer works or appears under apps!

Dear team,

Recently I was having problems with Microsoft Store that it kept giving an error message when updating apps (can't remember which one eaxctly). So I reset it as per advice on various forums but since then Microsoft Store has disappeared from Apps and no longer works at all!

Please help / advise.

Thanks,
Simon
1299 views
Jan 19, 2021 at 03:28 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1296 views
Nov 04, 2021 at 08:38 AM

logiciels office

Les logiciels office ne se lancent plus
1296 views
Aug 25, 2020 at 03:08 PM

Brightness not working proper0lly

Hello!
its been a while my brightness doesnt work at the 2 and 3 level i will experience this issue every time when i sign in with a microsoft account doesnt matter what windows laptop it is in every laptop when i sign in with microsoft the brightness doesnt works on 2 and 3 level
plz help
tnx
1296 views
Nov 29, 2020 at 06:46 AM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1295 views
Apr 18, 2021 at 08:15 AM

Windows Settings

I can't access my Windows Settings. When I try to access it the page shows and then goes away. Can your software fix this issue?

1294 views
Jun 10, 2020 at 05:18 AM

Flash drives

All of my flash drives are not recognized, irrespective of the USB port, I use. How do I reactivate the USB ports so as to recognized the flash drives?

1294 views
May 20, 2020 at 07:16 AM

Режим сна

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить
1293 views
Jul 30, 2020 at 10:34 AM

Formula not working correctly

when formulating a two page expression, the first page is not reading the second expression. I have given you the two formulas - I would hopefully like to have this sorted; if possible.

the first one should denote the year: In this case 2020

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

The second shouldgive me the first day of the year:

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

Question, is this even possible?

1291 views
Oct 01, 2020 at 01:28 AM

Failed Windows Updates

Why can't I update to the latest Windows 10 Pro update? I have Windows 10 Pro with 16 G Ram and 2 1/2 TB of hard drive.

(2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4517389) - Error 0x80070002)

My system is a Lenovo Think Centre w/I5 Processor.(M91)
1291 views
Oct 30, 2019 at 05:57 PM

free space

im trying to get this game called genshin impact, however it says i need more space despite the fact that i deleted everything that came to mind whether it would be pictures or games, i even tried to uninstall things from settings
i need help, apparently theres nothing else i can delete but i know for sure there is another way

1290 views
Jan 15, 2021 at 07:33 AM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1289 views
Apr 08, 2020 at 06:38 PM

POST interruption

What could be the problem when most of the time during Boot on Message "Warning System Boot fail or post interruption".

Press continue or press del to load bios setup.

1288 views
Apr 27, 2020 at 08:51 AM

Система

При долгой работе Виндовс 10 начинается полная загрузка Оперативной памяти!! Что сказывается на производительности компьютера!
1288 views
Jan 24, 2020 at 09:15 PM

Regarding default setting problem

I am unable to set WORD 2016 as my default app, i tried all the solutions i came accross but could not do it, clarify and resolve it kindly

1286 views
Jun 16, 2020 at 03:55 AM