I got a chance to spin this wheel that said i would get a certain percentage off and it landed on the 100%, so i'm wondering if that means if i get it for free. And if it does mean i get it for free, i didn't recieve anything.

auslogics tray icon has an x through it. why?

I am 76 and live in a nursing home in NY. I have a Dell Inspiron 5570. I have my own room and use Windows 10. A predatory fire wall was installed by someone not me a few months ago. I hate it and want it unistalled. It question links I try to open in my email.
I use wi fi provided by the nursing home. I have Searched the internet and it say to uninstall it thru the programs file. It's not there.
There is a more omplicated way but I am not that literate to use it. It was likely installed by the nursing home to prevent employees from watching porn on company equiptment. But residents have their own line and work is seperate.