25 questions

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
7 views
Oct 27, 2020 at 07:40 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
10 views
Oct 25, 2020 at 11:38 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
47 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
58 views
Oct 08, 2020 at 02:28 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
55 views
Oct 01, 2020 at 12:43 PM

Corel Paintshop Pro 2020

It seems each time Boostspeed runs, I have to reload Corel Shop 2020 because it will not statr. I thought this might be a corel problem because the same thing was happening with the previous version.
However, the issue is happing with the 2020 version.
There miust be some issue with the files that BoostSpeed is negating.
138 views
Sep 21, 2020 at 08:18 PM

Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.
189 views
Sep 12, 2020 at 09:31 PM

Old windows

Windows 10 unfortunately doesent delete windows.old when doing a clean re-install.
is there a way to delete this and clear this space?
106 views
Aug 31, 2020 at 03:07 AM

msconfig

how to change selective startup to normal in msconfig?
90 views
Aug 30, 2020 at 03:15 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
138 views
Jul 20, 2020 at 01:40 AM

Internet explorer

I don't use IE can I uninstall it as there are many items that will attach to it example is Roboform (password manager) and I wonder if IE contributes to ecess bagage.
110 views
Jul 15, 2020 at 07:27 PM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
193 views
Jul 07, 2020 at 04:16 AM

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

107 views
Jun 15, 2020 at 10:42 PM

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

148 views
May 24, 2020 at 08:18 PM

スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

127 views
May 23, 2020 at 03:02 AM

OpenAL32.dll.

Пожалуйста посоветуйте файл OpenAL32.dll. последствия

155 views
Apr 19, 2020 at 06:26 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

216 views
Mar 18, 2020 at 05:10 PM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

248 views
Feb 10, 2020 at 02:40 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

216 views
Feb 01, 2020 at 05:27 PM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

184 views
Jan 03, 2020 at 04:44 AM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

248 views
Feb 10, 2020 at 02:40 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

216 views
Mar 18, 2020 at 05:10 PM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

216 views
Feb 01, 2020 at 05:27 PM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
193 views
Jul 07, 2020 at 04:16 AM

Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.
189 views
Sep 12, 2020 at 09:31 PM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

184 views
Jan 03, 2020 at 04:44 AM

OpenAL32.dll.

Пожалуйста посоветуйте файл OpenAL32.dll. последствия

155 views
Apr 19, 2020 at 06:26 AM

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

148 views
May 24, 2020 at 08:18 PM

Corel Paintshop Pro 2020

It seems each time Boostspeed runs, I have to reload Corel Shop 2020 because it will not statr. I thought this might be a corel problem because the same thing was happening with the previous version.
However, the issue is happing with the 2020 version.
There miust be some issue with the files that BoostSpeed is negating.
138 views
Sep 21, 2020 at 08:18 PM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
138 views
Jul 20, 2020 at 01:40 AM

スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

127 views
May 23, 2020 at 03:02 AM

Internet explorer

I don't use IE can I uninstall it as there are many items that will attach to it example is Roboform (password manager) and I wonder if IE contributes to ecess bagage.
110 views
Jul 15, 2020 at 07:27 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

109 views
Aug 30, 2019 at 01:57 PM

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

107 views
Jun 15, 2020 at 10:42 PM

Old windows

Windows 10 unfortunately doesent delete windows.old when doing a clean re-install.
is there a way to delete this and clear this space?
106 views
Aug 31, 2020 at 03:07 AM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

105 views
Nov 26, 2019 at 05:17 AM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
100 views
Jul 22, 2019 at 09:25 AM

File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

96 views
Dec 10, 2019 at 12:05 AM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
93 views
Oct 16, 2019 at 03:00 AM

msconfig

how to change selective startup to normal in msconfig?
90 views
Aug 30, 2020 at 03:15 AM