Windows-related issues

For years - up until about a year ago - when my screen saver ("3aline") drew it's gorgeous graphics, I could just hit 'print screen' and it would save the graphic design directly into my DropBox 'screen prints' folder. However, that function has ceased working. I've been thru Logitech's menus (I'm using a LogiTech MK670 keyboard), and I cannot get it to work with a single key press. The only options involve a second key - Windows, Control, Alt, etc. - which immediately, when pressed, clear the graphic from the screen, making it impossible to save the graphic to file. It won't even save to memory, where I might be able to just paste it into my design software. For my graphic to save, it has to be done with a single key press - but it quit doing that a while ago. I suspect maybe a Windows Update caused the problem, but I can't figure a work-around. The only difference is that I changed from an HP laptop to an LG Gram laptop, but the problem started weeks after the switch. Windows 11, all updates installed on both systems. I can't screen print ANY screen images. Any ideas?

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Dera Mr. Wright,
thank you for your kind assistance with regards to my last bluetooth issue. Sincerely appreciated!
I follow your instructions by downloading the tool and installed.
it seems like the issue still unfix.

perhaps could be i phrase it in a wrong manner. I shall repeat my question one more time, sorry for the troubles.

I connect my ear buds via the bluetooh on Windows 11m and it gets connected. Image attached.
but then when i start to play my radio, the sounds still comes from the external speaker instead of my ear buds. And it happened to disappeared as shown on my second image.

I tried connect my ear buds via bluetooth connection with my PC and it connected. However, upon playibng a video streaming, the sounds still comes from the external speaker.
Hope you can assist me with this.

Thank you

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Thanks
Sherman

This has happened when I first logon. I'm not certain at all which Subcategory it falls under. Help

ive been getting the blue screen frequently recently, and cannot access the screen to fix it. Can you advise?

Location Services are "OFF." All the options to change to "ON" such as Camera, Mail and Calendar, Maps,through to Speedtest are grayed out. I've tried all kinds of possible solutions. None have worked. I'm wondering if Im going to have to Recover the conmputer by saving my files and installing a new copy of Windows 11 Pro? I may have to reinstall my Raid drivers as well as some of the Motherboard drivers during the reinstallation.

What are your thoughts?

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any help to solve this please???

thank you!!!!

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