DVD and CD playback Issues

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)dvd player cannot start. can you help?

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help

Дисковод не хоче бачити диски,хоча ссистема дисковод бачть ы визначаэ що працюэ нормально

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?