registry info or drivers missing, dvd player cannot start

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Rick

Asked Aug 15, 2025 at 11:22 PM

Windows-related issues / DVD and CD playback Issues

registry info or drivers missing, dvd player cannot start

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)dvd player cannot start. can you help?

browser: msedge.exe
oS: Windows 10 x64 Home Edition (build: 19045)
winPath: C:\WINDOWS\
userDir: C:\Users\Lavonia\AppData\Roaming\
freeRam: 4206067712
locale: enu
programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
disks:
- 0:
  - n: C:\
  - freeSize: 917016051712
monitors:
- 0:
  - x: 0
  - y: 0
  - dX: 1366
  - dY: 768
  - pPI: 96
  - primary: 1
monitorDevices:
- screenW: 1366
- screenH: 768
- list:
  - 0:
    - name: Generic PnP Monitor
    - type:
    - manufacturer: AU Optronics
    - width: 1366
    - height: 768
    - ppiX: 96
    - ppiY: 96
    - availability:
startups:
- list:
  - 0:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 1:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 2:
    - name: HP ENVY 7640 series (NET)
    - command: "C:\Program Files\HP\HP ENVY 7640 series\Bin\ScanToPCActivationApp.exe" -deviceID "TH51627001063T:NW" -scfn "HP ENVY 7640 series (NET)" -AutoStart 1
    - location: HKU\S-1-5-21-1623261778-2295061297-1833946144-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: RICKY\Lavonia
  - 3:
    - name: OneDrive
    - command: "C:\Users\Lavonia\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
    - location: HKU\S-1-5-21-1623261778-2295061297-1833946144-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: RICKY\Lavonia
  - 4:
    - name: Microsoft Edge Update
    - command: "C:\Users\Lavonia\AppData\Local\Microsoft\EdgeUpdate\1.3.195.65\MicrosoftEdgeUpdateCore.exe"
    - location: HKU\S-1-5-21-1623261778-2295061297-1833946144-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: RICKY\Lavonia
  - 5:
    - name: MicrosoftEdgeAutoLaunch_6E436415FB13F51A9FDDCA61C4D6A8E1
    - command: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start
    - location: HKU\S-1-5-21-1623261778-2295061297-1833946144-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: RICKY\Lavonia
  - 6:
    - name: SecurityHealth
    - command: %windir%\system32\SecurityHealthSystray.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 7:
    - name: RTHDVCPL
    - command: "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 8:
    - name: RtHDVBg
    - command: "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /MAXX5REC
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 9:
    - name: QuickSet
    - command: c:\Program Files\Dell\QuickSet\QuickSet.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 10:
    - name: Logitech Download Assistant
    - command: C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 11:
    - name: SunJavaUpdateSched
    - command: "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName:
    - descr: Intel64 Family 6 Model 61 Stepping 4
    - frequency: 2016
    - coresCount: 2
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Default
  - 6:
    - name: Default:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Default
  - 7:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 8:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 9:
    - name: Public:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Public
  - 10:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\Auslogics\BoostSpeed
    - groupName: Start Menu\Programs\Auslogics\BoostSpeed
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Auslogics\Disk Defrag
    - groupName: Start Menu\Programs\Auslogics\Disk Defrag
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Auslogics\Driver Updater
    - groupName: Start Menu\Programs\Auslogics\Driver Updater
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\CyberLink Media Suite
    - groupName: Start Menu\Programs\CyberLink Media Suite
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\CyberLink Media Suite\CyberLink LabelPrint 2.5
    - groupName: Start Menu\Programs\CyberLink Media Suite\CyberLink LabelPrint 2.5
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\CyberLink Media Suite\CyberLink Power2Go 8
    - groupName: Start Menu\Programs\CyberLink Media Suite\CyberLink Power2Go 8
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\CyberLink Media Suite\CyberLink PowerDirector 10
    - groupName: Start Menu\Programs\CyberLink Media Suite\CyberLink PowerDirector 10
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\CyberLink Media Suite\CyberLink PowerDVD 12
    - groupName: Start Menu\Programs\CyberLink Media Suite\CyberLink PowerDVD 12
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\Dell
    - groupName: Start Menu\Programs\Dell
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\HP
    - groupName: Start Menu\Programs\HP
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\HP\HP ENVY 7640 series
    - groupName: Start Menu\Programs\HP\HP ENVY 7640 series
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\Java
    - groupName: Start Menu\Programs\Java
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\StartUp
    - groupName: Start Menu\Programs\StartUp
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Public
  - 30:
    - name: RICKY\Lavonia:Start Menu
    - groupName: Start Menu
    - user: RICKY\Lavonia
  - 31:
    - name: RICKY\Lavonia:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: RICKY\Lavonia
  - 32:
    - name: RICKY\Lavonia:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: RICKY\Lavonia
  - 33:
    - name: RICKY\Lavonia:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: RICKY\Lavonia
  - 34:
    - name: RICKY\Lavonia:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: RICKY\Lavonia
  - 35:
    - name: RICKY\Lavonia:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: RICKY\Lavonia
  - 36:
    - name: RICKY\Lavonia:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: RICKY\Lavonia
  - 37:
    - name: RICKY\Lavonia:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: RICKY\Lavonia
  - 38:
    - name: RICKY\Lavonia:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: RICKY\Lavonia
  - 39:
    - name: RICKY\Lavonia:Start Menu\Programs\Zoom
    - groupName: Start Menu\Programs\Zoom
    - user: RICKY\Lavonia
devices:
- list:
  - 0:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.4474
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
  - 1:
    - classID: Battery
    - name: Microsoft ACPI-Compliant Control Method Battery
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
  - 2:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 3:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 4:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 5:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 6:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
  - 7:
    - classID: System
    - name: ACPI Processor Aggregator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
  - 8:
    - classID: Unknown
    - name: Root Print Queue
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
  - 9:
    - classID: Net
    - name: Dell Wireless 1704 802.11b/g/n (2.4GHz)
    - manufacturer: Broadcom
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Broadcom
    - driverDate: 11/21/2016
    - driverVersion: 7.35.352.0
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 10:
    - classID: System
    - name: Intel(R) Serial IO I2C Host Controller - 9CE1
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 2/23/2015
    - driverVersion: 1.1.253.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
  - 11:
    - classID: HIDClass
    - name: Logitech USB Input Device
    - manufacturer: Logitech (x64)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Logitech
    - driverDate: 8/23/2021
    - driverVersion: 1.10.80.0
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
  - 12:
    - classID: System
    - name: System timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0042
  - 13:
    - classID: USB
    - name: Generic USB Hub
    - manufacturer: (Generic USB Hub)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
  - 14:
    - classID: Net
    - name: WAN Miniport (PPPOE)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
  - 15:
    - classID: Processor
    - name: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.6093
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 16:
    - classID: Processor
    - name: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.6093
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 17:
    - classID: Processor
    - name: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.6093
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
  - 18:
    - classID: Processor
    - name: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.6093
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
  - 19:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
  - 20:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
  - 21:
    - classID: System
    - name: PCI standard ISA bridge
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
  - 22:
    - classID: Keyboard
    - name: Standard PS/2 Keyboard
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 23:
    - classID: HIDClass
    - name: HID-compliant system controller
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0004
  - 24:
    - classID: Bluetooth
    - name: Dell Wireless 1704 Bluetooth v4.0+HS
    - manufacturer: Broadcom
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Broadcom Corporation
    - driverDate: 3/24/2015
    - driverVersion: 12.0.1.410
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
  - 25:
    - classID: System
    - name: High Definition Audio Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 7/6/2025
    - driverVersion: 10.0.19041.6157
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
  - 26:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 27:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 28:
    - classID: MEDIA
    - name: Realtek High Definition Audio
    - manufacturer: Realtek
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek Semiconductor Corp.
    - driverDate: 6/23/2015
    - driverVersion: 6.0.1.7544
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
  - 29:
    - classID: Unknown
    - name: Microsoft RRAS Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0005
  - 30:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
  - 31:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 32:
    - classID: System
    - name: PCI Express Root Port
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5607
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
  - 33:
    - classID: Net
    - name: WAN Miniport (PPTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
  - 34:
    - classID: USB
    - name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
    - manufacturer: Generic USB xHCI Host Controller
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 4/6/2025
    - driverVersion: 10.0.19041.5794
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 35:
    - classID: Unknown
    - name: Intel(R) iCLS Client
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 12/5/2023
    - driverVersion: 1.71.99.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0001
  - 36:
    - classID: System
    - name: Microsoft Hyper-V Virtualization Infrastructure Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 37:
    - classID: Unknown
    - name: Microsoft Print to PDF
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
  - 38:
    - classID: System
    - name: High precision event timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
  - 39:
    - classID: Net
    - name: WAN Miniport (IKEv2)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
  - 40:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 41:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0045
  - 42:
    - classID: Image
    - name: HP ENVY 7640 series (NET)
    - manufacturer: Hewlett-Packard
    - classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
    - driverProvider: Hewlett-Packard
    - driverDate: 4/2/2014
    - driverVersion: 34.0.28.48497
    - driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
  - 43:
    - classID: Battery
    - name: Microsoft AC Adapter
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
  - 44:
    - classID: SCSIAdapter
    - name: Microsoft Storage Spaces Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.4355
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
  - 45:
    - classID: Display
    - name: Intel(R) HD Graphics 5500
    - manufacturer: Intel Corporation
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 9/28/2016
    - driverVersion: 20.19.15.4531
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
  - 46:
    - classID: System
    - name: Intel(R) Management Engine Interface #1
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 2/7/2024
    - driverVersion: 2406.5.5.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0051
  - 47:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
  - 48:
    - classID: AudioEndpoint
    - name: Microphone (Realtek High Definition Audio)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
  - 49:
    - classID: Unknown
    - name: Microsoft XPS Document Writer
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
  - 50:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0003
  - 51:
    - classID: System
    - name: Intel(R) Serial IO GPIO Host Controller - INT3437
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 2/1/2015
    - driverVersion: 1.1.250.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
  - 52:
    - classID: Keyboard
    - name: HID Keyboard Device
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0001
  - 53:
    - classID: System
    - name: ACPI Lid
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 54:
    - classID: hdc
    - name: Intel(R) 9 Series Chipset Family SATA AHCI Controller
    - manufacturer: Intel Corporation
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 6/19/2014
    - driverVersion: 13.2.0.1016
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
  - 55:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0005
  - 56:
    - classID: Unknown
    - name: Integrated Webcam
    - manufacturer: Microsoft
    - classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.6033
    - driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
  - 57:
    - classID: Unknown
    - name: OneNote for Windows 10
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
  - 58:
    - classID: CDROM
    - name: HL-DT-ST DVD+-RW GU90N
    - manufacturer: (Standard CD-ROM drives)
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.4355
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
  - 59:
    - classID: Unknown
    - name: Intel(R) Dynamic Application Loader Host Interface
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 7/10/2023
    - driverVersion: 1.44.2023.710
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0000
  - 60:
    - classID: Unknown
    - name: Intel(R) Management Engine WMI Provider
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 2/20/2024
    - driverVersion: 2408.5.4.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0002
  - 61:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0013
  - 62:
    - classID: System
    - name: UMBus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 63:
    - classID: System
    - name: Intel Device
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 6/17/2014
    - driverVersion: 10.0.20.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0052
  - 64:
    - classID: System
    - name: PCI Express Root Port
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5607
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
  - 65:
    - classID: System
    - name: Intel(R) Serial IO UART Host Controller - 9CE4
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 4/6/2014
    - driverVersion: 1.1.226.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0053
  - 66:
    - classID: System
    - name: Charge Arbitration Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0047
  - 67:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0012
  - 68:
    - classID: Mouse
    - name: PS/2 Compatible Mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 69:
    - classID: HIDClass
    - name: HID-compliant device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0011
  - 70:
    - classID: HIDClass
    - name: Airplane Mode Switch
    - manufacturer: Dell Inc
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Dell Inc
    - driverDate: 6/25/2013
    - driverVersion: 1.4.1.0
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0016
  - 71:
    - classID: Unknown
    - name: Microsoft Device Association Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
  - 72:
    - classID: Computer
    - name: ACPI x64-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 73:
    - classID: System
    - name: PCI Express Root Port
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5607
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 74:
    - classID: USB
    - name: Null Fax - HP ENVY 7640 series
    - manufacturer: HP
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: HP
    - driverDate: 4/2/2014
    - driverVersion: 34.0.28.48497
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
  - 75:
    - classID: Net
    - name: WAN Miniport (Network Monitor)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
  - 76:
    - classID: Net
    - name: WAN Miniport (IP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
  - 77:
    - classID: HIDClass
    - name: HID-compliant touch screen
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0010
  - 78:
    - classID: System
    - name: PCI Express Root Complex
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5607
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 79:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
  - 80:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
  - 81:
    - classID: Mouse
    - name: Dell Touchpad
    - manufacturer: Synaptics
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Synaptics
    - driverDate: 12/15/2017
    - driverVersion: 19.2.17.64
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0002
  - 82:
    - classID: System
    - name: Intel(R) Serial IO I2C Host Controller - 9CE2
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 2/23/2015
    - driverVersion: 1.1.253.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
  - 83:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
  - 84:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5915
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 85:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0008
  - 86:
    - classID: Unknown
    - name: Fax
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
  - 87:
    - classID: Bluetooth
    - name: Microsoft Bluetooth LE Enumerator
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0003
  - 88:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
  - 89:
    - classID: Net
    - name: WAN Miniport (SSTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
  - 90:
    - classID: System
    - name: Microsoft UEFI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 91:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0006
  - 92:
    - classID: Net
    - name: Realtek PCIe FE Family Controller
    - manufacturer: Realtek
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek
    - driverDate: 5/4/2015
    - driverVersion: 10.1.505.2015
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
  - 93:
    - classID: System
    - name: PCI standard host CPU bridge
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 94:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
  - 95:
    - classID: USB
    - name: USB Root Hub (USB 3.0)
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 4/6/2025
    - driverVersion: 10.0.19041.5794
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
  - 96:
    - classID: System
    - name: Direct memory access controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
  - 97:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0018
  - 98:
    - classID: DiskDrive
    - name: ST1000LM024 HN-M101MBB
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.4597
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 99:
    - classID: HIDClass
    - name: Synaptics HID Device
    - manufacturer: Synaptics
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Synaptics
    - driverDate: 12/15/2017
    - driverVersion: 19.2.17.64
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0015
  - 100:
    - classID: Unknown
    - name: Microsoft GS Wavetable Synth
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
  - 101:
    - classID: Computer
    - name: Intel(R) Serial IO DMA Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0001
  - 102:
    - classID: HIDClass
    - name: Airplane Mode Switch Collection
    - manufacturer: Dell Inc
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Dell Inc
    - driverDate: 6/25/2013
    - driverVersion: 1.4.1.0
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0017
  - 103:
    - classID: AudioEndpoint
    - name: Speakers / Headphones (Realtek High Definition Audio)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
  - 104:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
  - 105:
    - classID: System
    - name: NDIS Virtual Network Adapter Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 106:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
  - 107:
    - classID: USB
    - name: Generic USB Hub
    - manufacturer: (Generic USB Hub)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
  - 108:
    - classID: Unknown
    - name: System Firmware
    - manufacturer: Microsoft
    - classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
  - 109:
    - classID: Bluetooth
    - name: Microsoft Bluetooth Enumerator
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5848
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0002
  - 110:
    - classID: System
    - name: Microsoft System Management BIOS Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0050
  - 111:
    - classID: Monitor
    - name: Generic PnP Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
  - 112:
    - classID: System
    - name: Plug and Play Software Device Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
  - 113:
    - classID: System
    - name: Remote Desktop Device Redirector Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
  - 114:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0003
  - 115:
    - classID: USB
    - name: Standard Enhanced PCI to USB Host Controller
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.4474
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 116:
    - classID: System
    - name: PCI Express Root Port
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5607
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
  - 117:
    - classID: Net
    - name: WAN Miniport (IPv6)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
  - 118:
    - classID: HIDClass
    - name: I2C HID Device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.6093
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0014
  - 119:
    - classID: Bluetooth
    - name: Bluetooth Device (RFCOMM Protocol TDI)
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5848
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0001
  - 120:
    - classID: Net
    - name: Bluetooth Device (Personal Area Network)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5848
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
  - 121:
    - classID: System
    - name: Legacy device
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
  - 122:
    - classID: Net
    - name: WAN Miniport (L2TP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008

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James Wright Pro answer · Answer 1 · 2025-08-19T07:49:26Z

Hello Rick,

Thank you for posting your question on our forum.

Here are effective steps to fix the DVD player error "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)":

1) Update DVD/CD Drive Driver

Go to Device Manager, find your DVD/CD drive, and update the driver by downloading the latest version from the hardware manufacturer's website. Uninstall and Reinstall the DVD/CD Drive and IDE ATA/ATAPI Controllers.

- In Device Manager, expand "DVD/CD-ROM drives," right-click your DVD drive, and select Uninstall.

- Also expand "IDE ATA/ATAPI controllers" and uninstall all devices under this category.

- Restart the PC, and Windows will reinstall the drivers automatically.

- You can also use Auslogics Driver Updater

2) Remove Conflicting Registry Entries (Advanced method)

Sometimes the problem is due to registry conflicts for UpperFilters and LowerFilters entries.

Deleting these entries under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

may fix the error. Be sure to back up the registry before making any changes.

3) Use Auslogics Registry Cleaner

4) Run Windows Troubleshooter for Hardware Devices

Run the built-in troubleshooter to detect and fix hardware issues automatically.

If you need further assistance, please don't hesitate to contact us!

registry info or drivers missing, dvd player cannot start

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registry info or drivers missing, dvd player cannot start

Usefull tools

BoostSpeed 14

Driver Updater

Haven't found the solution you were looking for? Ask your first question for FREE and get it answered by a real person!

Haven't found the solution you were looking for?
Ask your first question for FREE
and get it answered by a real person!