13 questions

New download won't run

I downloaded the suggested new Auslogics Disk Defrag 11. Now it won't run. It says "The execution cannot proceed because AxComponetsVCL.bpl was not found. Reinstalling the program may fix this problem".

Not very happy about this.
Since I just completed "downloading and installing" the updated version, how the heck am I supposed to accomplish this?

How do I get back to the Defrag that worked?
376 views
Jul 04, 2024 at 04:05 PM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
592 views
Nov 07, 2023 at 12:24 AM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
630 views
Apr 04, 2023 at 04:14 AM

Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
1011 views
Feb 25, 2023 at 12:25 AM

Notices

I am the target of a very vicious hacker. A short time ago I receieved a notice from Auslogics of a new file that had recently been added into my system. I checked to understand more, then deleted it. However, I was lucky to see this notice. If I am away from my desk and a notice pops up I may miss it. How can I keep track of notices you send so I can circumvent any threats?
796 views
Dec 29, 2022 at 12:17 AM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
1005 views
Feb 05, 2022 at 11:36 AM

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
1189 views
Jan 24, 2022 at 10:02 PM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
950 views
Jan 23, 2022 at 05:18 PM

Product will not activate

I've entered the product key now 3 times. each time it is accepted. when I go to run the 1st scan I see on the bottem right corner of the screen that boostspeed stills needs to be registered and then I reseive unexpected error. I just updated to 12 for my client - Produce key -

Content hidden to protect privacy

903 views
Jan 20, 2022 at 10:39 PM

administrator blocked auslogics

I have been using auslogics for multiple years now... I recently bought another key today. Today the software wont open because it pops up with a message indicating this software has been blocked by the administrator. However, I am the administrator.... So I am confused because now I can not run the auslogics software. Can you help.



Kind Regards,

Michael Figueroa
1501 views
Jan 19, 2022 at 10:17 PM

window defender

my window defender Virus & threat protection is taken over by kypersky internet security. Can you get back my window defender if i buy pro.
1012 views
Oct 25, 2021 at 03:41 AM

question about WIN10 servises

how can I stop the unnecessary servises in windows10? without harming to my divice or OS.
999 views
Jul 23, 2021 at 11:49 AM

Windows 11 beta

Hi,
Next week I'll be updating to Windows 11 will I still be able to use Boostspeed on that OS without doing any damage?
1331 views
Jun 16, 2021 at 06:58 PM

administrator blocked auslogics

I have been using auslogics for multiple years now... I recently bought another key today. Today the software wont open because it pops up with a message indicating this software has been blocked by the administrator. However, I am the administrator.... So I am confused because now I can not run the auslogics software. Can you help.



Kind Regards,

Michael Figueroa
1501 views
Jan 19, 2022 at 10:17 PM

Windows 11 beta

Hi,
Next week I'll be updating to Windows 11 will I still be able to use Boostspeed on that OS without doing any damage?
1331 views
Jun 16, 2021 at 06:58 PM

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
1189 views
Jan 24, 2022 at 10:02 PM

window defender

my window defender Virus & threat protection is taken over by kypersky internet security. Can you get back my window defender if i buy pro.
1012 views
Oct 25, 2021 at 03:41 AM

Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
1011 views
Feb 25, 2023 at 12:25 AM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
1005 views
Feb 05, 2022 at 11:36 AM

question about WIN10 servises

how can I stop the unnecessary servises in windows10? without harming to my divice or OS.
999 views
Jul 23, 2021 at 11:49 AM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
950 views
Jan 23, 2022 at 05:18 PM

Product will not activate

I've entered the product key now 3 times. each time it is accepted. when I go to run the 1st scan I see on the bottem right corner of the screen that boostspeed stills needs to be registered and then I reseive unexpected error. I just updated to 12 for my client - Produce key -

Content hidden to protect privacy

903 views
Jan 20, 2022 at 10:39 PM

Notices

I am the target of a very vicious hacker. A short time ago I receieved a notice from Auslogics of a new file that had recently been added into my system. I checked to understand more, then deleted it. However, I was lucky to see this notice. If I am away from my desk and a notice pops up I may miss it. How can I keep track of notices you send so I can circumvent any threats?
796 views
Dec 29, 2022 at 12:17 AM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
630 views
Apr 04, 2023 at 04:14 AM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
592 views
Nov 07, 2023 at 12:24 AM

New download won't run

I downloaded the suggested new Auslogics Disk Defrag 11. Now it won't run. It says "The execution cannot proceed because AxComponetsVCL.bpl was not found. Reinstalling the program may fix this problem".

Not very happy about this.
Since I just completed "downloading and installing" the updated version, how the heck am I supposed to accomplish this?

How do I get back to the Defrag that worked?
376 views
Jul 04, 2024 at 04:05 PM