929 questions

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1492 views
Apr 12, 2020 at 01:07 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1289 views
Apr 08, 2020 at 06:38 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1492 views
Apr 07, 2020 at 04:37 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1352 views
Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1355 views
Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1495 views
Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1510 views
Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1491 views
Apr 02, 2020 at 12:57 PM

Key

I cant find my real windows key even tho i brought it and it was online

1276 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1390 views
Mar 29, 2020 at 04:32 AM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1563 views
Mar 28, 2020 at 01:52 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1504 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1605 views
Mar 26, 2020 at 04:12 PM

no windows updates

i have been trying to update to the windows march update but I can't

1638 views
Mar 25, 2020 at 03:40 AM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1490 views
Mar 23, 2020 at 10:04 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1624 views
Mar 18, 2020 at 05:10 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1532 views
Mar 13, 2020 at 07:22 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1659 views
Mar 11, 2020 at 01:27 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1318 views
Mar 08, 2020 at 12:56 PM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1561 views
Mar 08, 2020 at 08:57 AM

reparer windows 10

MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
1131 views
Feb 21, 2021 at 10:01 AM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1129 views
Jul 16, 2021 at 08:38 AM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1128 views
Nov 12, 2020 at 01:09 PM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1126 views
Oct 15, 2021 at 07:19 PM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1125 views
Feb 24, 2021 at 10:40 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1125 views
May 17, 2020 at 07:40 AM

Error 15

How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?

The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
1120 views
Jun 08, 2021 at 05:50 PM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
1117 views
Dec 18, 2020 at 05:19 AM

удалённый рабочий стол

работает локальная сеть ,но невозможно подклключить удалённый рабочий стол.
1116 views
Oct 20, 2019 at 11:06 AM

загрузка Windows

Очень медленная загрузка Винды
1113 views
Nov 07, 2021 at 11:29 AM

Problem Solution

In the "check for updates" section, i have a message in red "Your device is missing important security and quality fixes" and when i click on "check for updates", the installing remains 0% and so i want to kmow how to solve this problem.
1111 views
Jun 13, 2021 at 06:33 AM

Indexing keep turning off

Greetings
I noticed that my Auslogics BoostSpeed 11 keeps turning of my windows search indexing. How can i prevent that from happening.
regards
1109 views
Sep 14, 2021 at 08:44 AM

printer problem

Can you tell me why on my desktop, it show my default printer is Pixma series 5600. On my wife's laptop id shows Pixma series 5600WS?
1109 views
Jul 18, 2021 at 12:10 PM

update

so my windows 7 ultimate needs upadate to windows 10 so tryed to update it but it randomly shut off. i tryed again but it huppened again. so i though it was the update thats not working. i was playing a game but it huppend again. it made a lot of noise and shuts off without warning so i did i everthing i cold to fix bt cant seem to fix it at all. what should i do. i need to update it but to update it i need it to stop randomly shuting off

1107 views
Jan 15, 2021 at 02:14 AM

question

how to enable switching mode?

1106 views
Dec 28, 2020 at 07:58 AM

Интернет-соединение

Добрый вечер, подскажите пожалуйста как оптимизировать и повысить скорость интернет-соединения через Wi-Fi?
Спасибо

1106 views
Apr 08, 2021 at 07:05 PM

will this make my pc as fast as it was when i powered it up for the 1st time?

will this make my pc as fast as it was when i powered it up for the 1st time? - will boost speed 12 pro resolve this issue?

when i turn my pc on it takes like 30 sec to get to the windows screen where it use to take less than 3 seconds - will boost speed 12 pro resolve this issue?

my pc seems to lag and slow down while having multiple programs open and running at the same time where when it use to not do this. - will boost speed 12 pro resolve this issue?

internet speed seems extreamly lower than ususal - will boost speed 12 pro resolve this issue?

auslogics driver updater shows the same driver needing updating over and over like its not doing its job - why is this?? - does the program not work??? - will boost speed 12 pro resolve this issue?
1105 views
Jul 31, 2021 at 02:51 PM

sleep mode

after running my pc from sleep mode the voice of pc become weak .

whats the problem ?

Thank You
1103 views
Jun 23, 2021 at 09:04 PM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

1102 views
Nov 26, 2019 at 05:17 AM

Зависание

Добрый вечер! Сегодня завис компютер и никак не отвисал, пока не выключил с кнопки, совсем недавно была установлена система и диск ссд

1102 views
Dec 12, 2020 at 04:01 PM