929 questions

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1493 views
Apr 12, 2020 at 01:07 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1290 views
Apr 08, 2020 at 06:38 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1493 views
Apr 07, 2020 at 04:37 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1353 views
Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1356 views
Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1496 views
Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1511 views
Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1492 views
Apr 02, 2020 at 12:57 PM

Key

I cant find my real windows key even tho i brought it and it was online

1277 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1391 views
Mar 29, 2020 at 04:32 AM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1564 views
Mar 28, 2020 at 01:52 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1505 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1606 views
Mar 26, 2020 at 04:12 PM

no windows updates

i have been trying to update to the windows march update but I can't

1639 views
Mar 25, 2020 at 03:40 AM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1491 views
Mar 23, 2020 at 10:04 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1625 views
Mar 18, 2020 at 05:10 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1533 views
Mar 13, 2020 at 07:22 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1660 views
Mar 11, 2020 at 01:27 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1319 views
Mar 08, 2020 at 12:56 PM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1562 views
Mar 08, 2020 at 08:57 AM

transferring data and Auslogics

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

800 views
Apr 12, 2022 at 08:41 PM

sleep mode

How do I disable sleep mode?
796 views
Jun 25, 2022 at 05:51 PM

Empty Folder Cleaner and Windows

Does the Empty Folders Cleaner differentiate which folders should and should not be deleted in the Windows OC? The tool identifies hundreds in my C drive, and I assume those in the Windows' System, Program Files, Windows32, etc. should NOT be deleted, but I can't tell.
796 views
Dec 26, 2022 at 05:01 PM

Uso de anti-virus

Com Win11 e Auslogics preciso usar anti-virus?
795 views
Jul 13, 2022 at 01:29 PM

просмотр

доброе подскажите как мне бороться с экраном при просмотре любого видео и если на картинке приглушается яркость на экране как будто кто то просто отключает экран и это постоянно смотрю ли я фильм или смотрят ли мультики мои внуки
794 views
Jun 23, 2022 at 06:32 AM

sound in windows 11 alway from small to big when i play video

The sound in windows 11 alway from small to big when i play video, mp3, and on youtube also, evanthough when i pause for awhile and then I play it also happen the same problem. It disturb me a lot
Could you please help me. Thank you so much
794 views
May 15, 2023 at 01:13 PM

Analyse pour ajustements Windows

Bonjour,
lorsque je fais l'analyse pour l'ajustement Windows , l'analyse ne va pas plus loin que 29% et puis j'attends des heures et c'est toujours à 26%.

Pourriez vous m'aider,

Cordialement
Hendrik Zutterman
794 views
Jan 15, 2022 at 02:21 PM

aidez-moi à installer Windows11 à partir de Winsdows10

Nom de l'appareil Asus-N732V
Processeur Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 2.20 GHz
Mémoire RAM installée 10,0 Go
ID de périphérique B97B8955-E5F7-4030-93CD-32FB22878060
ID de produit 00326-10000-00000-AA251
Type du système Système d’exploitation 64 bits, processeur x64
Stylet et fonction tactile La fonctionnalité d’entrée tactile ou avec un stylet n’est pas disponible sur cet écran
794 views
Jul 25, 2022 at 09:22 AM

"Location servises managed by your organization"

I need to fix this. Want to be able locate my laptop in case it gets loss
794 views
Jan 30, 2022 at 05:26 AM

Missing files, Cannot restart

Restart hangs, so window will not update
793 views
Mar 17, 2022 at 06:25 PM

Fehlermeldung beim Start von Auslogics Disk Defrag Ultimate

Hallo,
mein Rechner bringt mir beim Start von Auslogics Disk Defrag Ultimate folgende Fehlermeldung:
"Ein Administrator hat die Ausführung dieser App blockiert. Weiter Informationen erhalten Sie vom Administrator"
Nun bin ich aber der einzige Benutzer an diesem Rechner, also Admin.
790 views
Feb 27, 2022 at 09:46 AM

ресурсы

Появляется окно с текстом:выявлено высокое потребление ресурсов, может привести к замедлению работы компьютера. Что делать?
790 views
Nov 17, 2021 at 08:54 PM

загрузка игр и приложений

Перестали загружаться приложения и игры из магазина.

787 views
Nov 17, 2021 at 02:41 PM

Boot Vorgang

der boot vorgang ist defekt und funktioniert nicht
786 views
Feb 06, 2022 at 07:33 AM

Microsoft activation request when there is already validated OEM version on laptop

How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.
782 views
Mar 12, 2023 at 07:56 PM

Notification for "Safe to Reove"

safe to remove notification does not come on screen when usb devices are removed?
781 views
Mar 06, 2022 at 11:07 AM

Win 10 Issue

Right click on desktop icons very slow or screen freezes up. Suggestions how to resolve... Boost Speed 13 has not fixed problem.
778 views
May 15, 2023 at 06:08 PM

Bootspeed 13 Pro | x64 version

Hello,

This is not a issue, it is a technical question about Bootspeed version availability.

I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?

Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?

Thank you.
Best regards

Jorge Ambrosio

PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
777 views
Oct 26, 2022 at 10:28 AM

Annoying Windows Pop Up Notification

A few months ago, it started to show up an annoying Windows pop up message stating that my laptop (Lenovo, Windows 10) needs DirectPlay feature. I don't even know what is DirectPlay neither what is used for. The message displays two options: install or skip installation of DirectPlay. No matter what I choose it keeps showing up every time I turn on my laptop.
my question is: how can I get rid of this annoying pop up Windows notification?
776 views
Feb 04, 2023 at 08:42 PM

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD
775 views
May 02, 2022 at 01:01 AM