929 questions

boite mail

Bonjour j aurais besoin que vous m aidiez , je peux ouvrir ma boite mail depusi plusieurs jours la page était a a s'ouvrir donc je me deconnectais je remettais mon identifiants et mot de passe mais ce matin pu rien l ordi ne me donne pu la page poiur mettre ces infos martine_viellet@sfr.fr
886 views
Dec 15, 2021 at 09:54 AM

Windows 11

I have a Lenova Yoga 510 14ISK i7-6500

Apparently my machine is not compatible for the Windows 11 upgrade.

What do I need to do to make it compatible?
1395 views
Dec 01, 2021 at 09:15 PM

Slow Word response

I am having problems with Windows Word and Excvel !
I keep getting a message ' not responding' - when loading both Word and Excel - then after about 30 seconds it loads ?!
I have tried all sorts of published ways to correct this problem.
Is their a simple way to stop this annoying problem.
Thank you in advance
Chris Morley
889 views
Nov 29, 2021 at 08:58 AM

ошибки в дисках C, D

Здравствуйте! Почему программа находит ошибки в дисках, но не указывает и не исправляет? Спасибо
1008 views
Nov 27, 2021 at 09:34 AM

Fix Broken Shortcuts

How does one fix/repair broken shortcuts. Auslogics gets hung up when using the Stability function.
750 views
Nov 24, 2021 at 04:36 AM

Long Boot time and black screen while booting

I have a ACER Nitro 5 laptop (windows 10 home original), mainly for entry level gaming. I am using laptop/desktop from last 12 years and I have moderate knoweldge on S/w issues, how to keep the laptop fast (by defragmenting, registry cleaning etc.). Recently I am facing Boot issues thats getting frustrating. Initially it started with long booting time, it was taking 7-10 minutes to reach to user account (Pin), and during that time the CPU and GPU fan speed was getting super fast (like during heavy usage).
Now from last couple of days, once I switch the laptop on, no display is coming, its just a black screen. However, CPU light was on, Key-board backlit was on and fan was rotating, but no display. If I wait the also nothing happening. Every time I need to force shut down it (by long pressing) and then if I restart again, its getting started properly.

Not sure what's the issue. I have checked prgrams that starts while booting, no issue there. No external device was attaching with my laptop while booting. stopped windown fast boot service also. But no progress.

Please suggest. can it be my HDD (1 TB I have) getting damaged? suggest if any other reason might be there.
708 views
Nov 23, 2021 at 12:32 PM

Task Manager

Hi. I keep getting a report from Auslogics that a "High System Resources aare deteded". Clicking to see more takes me to the tak manager - but I have nno idea which of the dozens of running programss aare essential/nexcessary/vital and which are causing the problem. Can youo give me some guidance?
Donald
823 views
Nov 23, 2021 at 10:18 AM

No photo thumbnails

All my picture files used to disply thumbnails, now just icons.
How do I restore?
820 views
Nov 22, 2021 at 08:40 PM

Display issues

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.
834 views
Nov 22, 2021 at 06:08 PM

Auslogics Bootspeed

Privacy tool taking very long to resolve issues?
1197 views
Nov 21, 2021 at 07:49 PM

Очистка диска

Как и что лучше всего почистить системный диск. Уже занято более 100ГБ. Все документы/временные файлы/загрузки уже перенесены с диска.
820 views
Nov 20, 2021 at 02:05 PM

ресурсы

Появляется окно с текстом:выявлено высокое потребление ресурсов, может привести к замедлению работы компьютера. Что делать?
790 views
Nov 17, 2021 at 08:54 PM

загрузка игр и приложений

Перестали загружаться приложения и игры из магазина.

786 views
Nov 17, 2021 at 02:41 PM

can't activate the virtualisation

i have a problem that my laptop have a legacy mode bios and i can't activate the virtualisation and i need it to run and android emulator for some programs that don't work for me because i have 32bit systeme .
thank you
847 views
Nov 13, 2021 at 05:31 PM

slow ram

I have tried several times to speed up my computer, but to no avail... I am not very technical, so that doesnt help... the main problem is there are apps that make the screen just stop, and lag for a while... please help
707 views
Nov 12, 2021 at 03:52 PM

Windows 11

I have just purchased a new Windows 11 laptop. Can I run Boost Speed etc on this and how can I transfer the licences?
Thank You
641 views
Nov 11, 2021 at 11:39 AM

Проблема с командой "Спящий режим"

Вместо команды "Спящий режим" выполняется "Перезагрузка".
1054 views
Nov 07, 2021 at 11:44 AM

сообщение от Auslogics

Появляется табличка "Обнаружено высокое потребление ресурсов". Что делать?
1022 views
Nov 07, 2021 at 11:34 AM

загрузка Windows

Очень медленная загрузка Винды
1111 views
Nov 07, 2021 at 11:29 AM

Roaming Folder

I have 70 GB of data on my c:/user/AppData/Roaming folder. I have a space issue because my Win11 OS is insalled on a M.2 SSD drive with 120GB. I've moved the My Documents folders to a standard 2TB drive and told windows to install all apps on the large drive. I would like to keep the OS boot disk limited to windows only and make my boot quick!

Any tools in Auslogic that would address cleaning up my /appdata/Roaming data?

Thanks for your help.
Darian
954 views
Nov 07, 2021 at 09:44 AM

Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
1305 views
Dec 15, 2020 at 06:08 AM

Cannot use keyboard Up and Down arrows in Windows Clipboard History since today.

I have been using windows clipboard daily as a part of my routine, always used to copy my contents using that. But now when i use Windows+V the Clipboard manager pops up left or right of the screen and when i use arrow keys chrome is scrolling(Copying contents to chrome).
Earlier i selected the copied contents using arrow keys and used Enter key to enter the data, Now its not working, i need to use mouse every single time.
1304 views
Sep 27, 2020 at 12:25 PM

Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.
1304 views
Mar 02, 2022 at 03:27 PM

Ошибка драйвера

Пожалуйста, подскажите к чему может привести следующая ошибка и можно ли её исправить. ОС Windows 10.

Ошибка драйвера устройства "Intel(R) Management Engine Interface" (вложение файл 1). Запуск этого устройства невозможен (код 10). Аналогичный статус этого устройства показывает Auslogics BoostSpeed 12.

Переустановка драйвера средствами Windows ситуацию не изменила.

Программа Auslogics Driver Updater определила, что все драйверы актуальны (вложение файл 2).
1304 views
Aug 01, 2021 at 05:00 AM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1300 views
Apr 21, 2021 at 08:33 PM

Microsoft Store no longer works or appears under apps!

Dear team,

Recently I was having problems with Microsoft Store that it kept giving an error message when updating apps (can't remember which one eaxctly). So I reset it as per advice on various forums but since then Microsoft Store has disappeared from Apps and no longer works at all!

Please help / advise.

Thanks,
Simon
1298 views
Jan 19, 2021 at 03:28 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1295 views
Nov 04, 2021 at 08:38 AM

Brightness not working proper0lly

Hello!
its been a while my brightness doesnt work at the 2 and 3 level i will experience this issue every time when i sign in with a microsoft account doesnt matter what windows laptop it is in every laptop when i sign in with microsoft the brightness doesnt works on 2 and 3 level
plz help
tnx
1295 views
Nov 29, 2020 at 06:46 AM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1294 views
Apr 18, 2021 at 08:15 AM

logiciels office

Les logiciels office ne se lancent plus
1294 views
Aug 25, 2020 at 03:08 PM

Windows Settings

I can't access my Windows Settings. When I try to access it the page shows and then goes away. Can your software fix this issue?

1293 views
Jun 10, 2020 at 05:18 AM

Flash drives

All of my flash drives are not recognized, irrespective of the USB port, I use. How do I reactivate the USB ports so as to recognized the flash drives?

1293 views
May 20, 2020 at 07:16 AM

Режим сна

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить
1291 views
Jul 30, 2020 at 10:34 AM

Formula not working correctly

when formulating a two page expression, the first page is not reading the second expression. I have given you the two formulas - I would hopefully like to have this sorted; if possible.

the first one should denote the year: In this case 2020

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

The second shouldgive me the first day of the year:

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

Question, is this even possible?

1290 views
Oct 01, 2020 at 01:28 AM

Failed Windows Updates

Why can't I update to the latest Windows 10 Pro update? I have Windows 10 Pro with 16 G Ram and 2 1/2 TB of hard drive.

(2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4517389) - Error 0x80070002)

My system is a Lenovo Think Centre w/I5 Processor.(M91)
1290 views
Oct 30, 2019 at 05:57 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1288 views
Apr 08, 2020 at 06:38 PM

free space

im trying to get this game called genshin impact, however it says i need more space despite the fact that i deleted everything that came to mind whether it would be pictures or games, i even tried to uninstall things from settings
i need help, apparently theres nothing else i can delete but i know for sure there is another way

1288 views
Jan 15, 2021 at 07:33 AM

POST interruption

What could be the problem when most of the time during Boot on Message "Warning System Boot fail or post interruption".

Press continue or press del to load bios setup.

1287 views
Apr 27, 2020 at 08:51 AM

Система

При долгой работе Виндовс 10 начинается полная загрузка Оперативной памяти!! Что сказывается на производительности компьютера!
1287 views
Jan 24, 2020 at 09:15 PM

Regarding default setting problem

I am unable to set WORD 2016 as my default app, i tried all the solutions i came accross but could not do it, clarify and resolve it kindly

1285 views
Jun 16, 2020 at 03:55 AM