Slow Word response
I keep getting a message ' not responding' - when loading both Word and Excel - then after about 30 seconds it loads ?!
I have tried all sorts of published ways to correct this problem.
Is their a simple way to stop this annoying problem.
Thank you in advance
Chris Morley
- browser: msedge.exe
- oS: Windows 10 x64 Professional Edition (build: 19042)
- winPath: C:\WINDOWS\
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- 7:
- classID: SCSIAdapter
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- 8:
- classID: System
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- driverProvider: Microsoft
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- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
- 9:
- classID: System
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- classID: Unknown
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- classID: SecurityDevices
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- driverGUID: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}\0000
- 13:
- classID: USB
- name: USB Composite Device
- manufacturer: (Standard USB Host Controller)
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- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
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- 15:
- classID: System
- name: Volume Manager
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- 16:
- classID: USB
- name: USB Mass Storage Device
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- driverProvider: Microsoft
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- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0011
- 17:
- classID: USB
- name: USB Root Hub
- manufacturer: (Standard USB Host Controller)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
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- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
- 18:
- classID: System
- name: Programmable interrupt controller
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
- 19:
- classID: Net
- name: WAN Miniport (PPPOE)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
- 20:
- classID: WPD
- name: I:\
- manufacturer: EPSON
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- driverProvider: Microsoft
- driverDate: 6/21/2006
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- driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0000
- 21:
- classID: Unknown
- name: Fax
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
- 22:
- classID: System
- name: Microsoft Basic Display Driver
- manufacturer: (Standard display types)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.868
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
- 23:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
- 24:
- classID: Net
- name: TAP-Windows Adapter V9
- manufacturer: TAP-Windows Provider V9
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: TAP-Windows Provider V9
- driverDate: 9/27/2019
- driverVersion: 9.24.2.601
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
- 25:
- classID: Net
- name: TAP-Windows Adapter V9 #2
- manufacturer: TAP-Windows Provider V9
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: TAP-Windows Provider V9
- driverDate: 9/27/2019
- driverVersion: 9.24.2.601
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
- 26:
- classID: Net
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- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
- 27:
- classID: Net
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- manufacturer: TAP-Windows Provider V9
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: TAP-Windows Provider V9
- driverDate: 9/27/2019
- driverVersion: 9.24.2.601
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0014
- 28:
- classID: System
- name: ACPI Thermal Zone
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
- 29:
- classID: System
- name: ACPI Thermal Zone
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
- 30:
- classID: Image
- name: Microsoft LifeCam HD-5000
- manufacturer: Microsoft
- classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 9/11/2015
- driverVersion: 4.25.532.0
- driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
- 31:
- classID: USB
- name: USB Root Hub
- manufacturer: (Standard USB Host Controller)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
- 32:
- classID: Unknown
- name: Microsoft RRAS Root Enumerator
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
- 33:
- classID: USB
- name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
- manufacturer: Intel
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Intel
- driverDate: 7/31/2013
- driverVersion: 9.4.0.1025
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
- 34:
- classID: System
- name: Microsoft Windows Management Interface for ACPI
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
- 35:
- classID: Net
- name: WAN Miniport (PPTP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
- 36:
- classID: System
- name: Microsoft Hyper-V Virtualization Infrastructure Driver
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1266
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
- 37:
- classID: System
- name: High precision event timer
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
- 38:
- classID: Net
- name: WAN Miniport (IKEv2)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
- 39:
- classID: System
- name: Composite Bus Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
- 40:
- classID: System
- name: Microsoft Virtual Drive Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
- 41:
- classID: SCSIAdapter
- name: Microsoft Storage Spaces Controller
- manufacturer: Microsoft
- classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1288
- driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
- 42:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0010
- 43:
- classID: Monitor
- name: HP EliteDisplay E231 LED Backlit Monitor
- manufacturer: HP
- classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
- driverProvider: HP
- driverDate: 9/27/2015
- driverVersion: 3.0.0.0
- driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
- 44:
- classID: Unknown
- name: EPSON XP-7100 Series
- manufacturer: EPSON
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
- 45:
- classID: Ports
- name: Communications Port (COM1)
- manufacturer: LG Electronics Inc.
- classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
- driverProvider: LG Electronics Inc.
- driverDate: 4/27/2018
- driverVersion: 6.3.9600.4
- driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0000
- 46:
- classID: Unknown
- name: EPSON Utility
- manufacturer: WinUsb Device
- classGUID: {88BAE032-5A81-49F0-BC3D-A4FF138216D6}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {88bae032-5a81-49f0-bc3d-a4ff138216d6}\0000
- 47:
- classID: Net
- name: Microsoft Kernel Debug Network Adapter
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
- 48:
- classID: System
- name: Numeric data processor
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
- 49:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
- 50:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
- 51:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0002
- 52:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0003
- 53:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0004
- 54:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0005
- 55:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0006
- 56:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0007
- 57:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0008
- 58:
- classID: Unknown
- name: OneNote for Windows 10
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0007
- 59:
- classID: WPD
- name: Christopher's Galaxy S9
- manufacturer: Samsung Electronics Co., Ltd.
- classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
- driverProvider: SAMSUNG Electronics Co., Ltd.
- driverDate: 5/11/2012
- driverVersion: 2.9.319.511
- driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0002
- 60:
- classID: USB
- name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
- manufacturer: Intel
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Intel
- driverDate: 7/31/2013
- driverVersion: 9.4.0.1025
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
- 61:
- classID: USB
- name: Generic USB Hub
- manufacturer: (Generic USB Hub)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.488
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
- 62:
- classID: System
- name: Intel(R) Q85 LPC Controller - 8C4C
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 7/18/2018
- driverVersion: 10.1.1.44
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
- 63:
- classID: Printer
- name: EPSON XP-7100 Series
- manufacturer: EPSON
- classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
- driverProvider: EPSON
- driverDate: 10/12/2020
- driverVersion: 2.60.1.0
- driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
- 64:
- classID: System
- name: System timer
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
- 65:
- classID: Unknown
- name: [TV] Samsung Q80 Series (50)
- manufacturer: Samsung Electronics
- classGUID: {14B62F50-3F15-11DD-AE16-0800200C9A66}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {14b62f50-3f15-11dd-ae16-0800200c9a66}\0000
- 66:
- classID: System
- name: UMBus Root Bus Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
- 67:
- classID: Mouse
- name: Microsoft PS/2 Mouse
- manufacturer: Microsoft
- classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
- 68:
- classID: Unknown
- name: Microsoft Radio Device Enumeration Bus
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
- 69:
- classID: Keyboard
- name: FUJITSU OASYS キーボード 親指シフト Type(実行付)
- manufacturer: Fujitsu
- classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Fujitsu
- driverDate: 3/7/2016
- driverVersion: 5.0.3.0
- driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
- 70:
- classID: System
- name: Legacy device
- manufacturer: Intel
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
- 71:
- classID: Unknown
- name: Microsoft Device Association Root Enumerator
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
- 72:
- classID: Net
- name: RAS Async Adapter
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
- 73:
- classID: Computer
- name: ACPI x64-based PC
- manufacturer: (Standard computers)
- classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
- 74:
- classID: Unknown
- name: Swisscom tv box 2
- manufacturer: Swisscom
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0005
- 75:
- classID: Net
- name: WAN Miniport (Network Monitor)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
- 76:
- classID: Net
- name: WAN Miniport (IP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
- 77:
- classID: System
- name: PCI Express Root Complex
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
- 78:
- classID: WPD
- name: H:\
- manufacturer: EPSON
- classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.746
- driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0001
- 79:
- classID: USB
- name: EPSON Printer Utility 1147
- manufacturer: EPSON
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: EPSON
- driverDate: 2/17/2020
- driverVersion: 1.2.0.28
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0019
- 80:
- classID: System
- name: Intel(R) Watchdog Timer Driver (Intel(R) WDT)
- manufacturer: Intel
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel
- driverDate: 7/11/2021
- driverVersion: 11.7.0.1003
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
- 81:
- classID: DiskDrive
- name: EPSON Storage USB Device
- manufacturer: (Standard disk drives)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.789
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
- 82:
- classID: DiskDrive
- name: EPSON Storage USB Device
- manufacturer: (Standard disk drives)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.789
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0002
- 83:
- classID: System
- name: Microsoft ACPI-Compliant System
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.964
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
- 84:
- classID: HIDClass
- name: USB Input Device
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.868
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
- 85:
- classID: System
- name: Microsoft Basic Render Driver
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.868
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
- 86:
- classID: Net
- name: WAN Miniport (SSTP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
- 87:
- classID: MEDIA
- name: HD-5000 - Microsoft LifeCam.
- manufacturer: Microsoft
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 9/24/2012
- driverVersion: 6.10.6006.0
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0008
- 88:
- classID: System
- name: High Definition Audio Controller
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/8/2021
- driverVersion: 10.0.19041.1081
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
- 89:
- classID: Ports
- name: Intel(R) Active Management Technology - SOL (COM3)
- manufacturer: Intel
- classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel
- driverDate: 6/20/2016
- driverVersion: 11.6.0.1009
- driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0001
- 90:
- classID: System
- name: ACPI Fixed Feature Button
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
- 91:
- classID: USB
- name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
- manufacturer: Generic USB xHCI Host Controller
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 10/13/2021
- driverVersion: 10.0.19041.1320
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
- 92:
- classID: USB
- name: USB Mass Storage Device
- manufacturer: Compatible USB storage device
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1288
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0017
- 93:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0009
- 94:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
- 95:
- classID: Image
- name: EPSON XP-7100 Series
- manufacturer: EPSON
- classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
- driverProvider: EPSON
- driverDate: 2/6/2018
- driverVersion: 1.0.0.0
- driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0001
- 96:
- classID: USB
- name: EPSON Printer Utility 1147
- manufacturer: EPSON
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: EPSON
- driverDate: 2/17/2020
- driverVersion: 1.2.0.28
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0020
- 97:
- classID: Display
- name: Intel(R) HD Graphics 4600
- manufacturer: Intel Corporation
- classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 11/4/2020
- driverVersion: 20.19.15.5171
- driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
- 98:
- classID: Unknown
- name: [TV] Samsung Q80 Series (50)
- manufacturer: Samsung Electronics
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
- 99:
- classID: Unknown
- name: Desktop Microphone (HD-5000 - Microsoft LifeCam.)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 12/6/2019
- driverVersion: 10.0.19041.1
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
- 100:
- classID: System
- name: Intel(R) 8 Series/C220 Series Management Engine Interface - 8C3A
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 1/10/2019
- driverVersion: 0.0.0.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
- 101:
- classID: Unknown
- name: Microsoft XPS Document Writer
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
- 102:
- classID: System
- name: Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor DRAM Controller - 0C00
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 7/18/2018
- driverVersion: 10.1.1.44
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
- 103:
- classID: CDROM
- name: hp DVDRAM GTA0N
- manufacturer: (Standard CD-ROM drives)
- classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1266
- driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
- 104:
- classID: Unknown
- name: Microsoft GS Wavetable Synth
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
- 105:
- classID: System
- name: ACPI Power Button
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
- 106:
- classID: System
- name: Direct memory access controller
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
- 107:
- classID: Unknown
- name: OneNote (Desktop)
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
- 108:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
- 109:
- classID: Net
- name: Intel(R) Ethernet Connection I217-LM
- manufacturer: Intel
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel
- driverDate: 8/26/2020
- driverVersion: 12.19.0.13
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
- 110:
- classID: System
- name: NDIS Virtual Network Adapter Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
- 111:
- classID: Mouse
- name: HID-compliant mouse
- manufacturer: Microsoft
- classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
- 112:
- classID: System
- name: System CMOS/real time clock
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
- 113:
- classID: USB
- name: SAMSUNG Mobile USB Composite Device
- manufacturer: SAMSUNG Electronics Co., Ltd.
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: SAMSUNG Electronics Co., Ltd.
- driverDate: 9/14/2021
- driverVersion: 2.17.16.0
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0012
- 114:
- classID: HIDClass
- name: USB Input Device
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.868
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
- 115:
- classID: MEDIA
- name: Realtek High Definition Audio
- manufacturer: Realtek
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Realtek Semiconductor Corp.
- driverDate: 7/13/2021
- driverVersion: 6.0.9205.1
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
- 116:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1202
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
- 117:
- classID: Processor
- name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 4/21/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
- 118:
- classID: Processor
- name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 4/21/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
- 119:
- classID: Processor
- name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 4/21/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
- 120:
- classID: Processor
- name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 4/21/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
- 121:
- classID: WPD
- name: Elements
- manufacturer: WD
- classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.746
- driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0006
- 122:
- classID: USB
- name: USB Composite Device
- manufacturer: (Standard USB Host Controller)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.488
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
- 123:
- classID: System
- name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 7/18/2018
- driverVersion: 10.1.1.44
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
- 124:
- classID: USB
- name: SAMSUNG Mobile USB Connectivity Device V2
- manufacturer: SAMSUNG Electronics Co., Ltd.
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: SAMSUNG Electronics Co., Ltd.
- driverDate: 12/4/2020
- driverVersion: 2.17.10.0
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0013
- 125:
- classID: HIDClass
- name: USB Input Device
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.868
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
- 126:
- classID: USB
- name: USB Printing Support
- manufacturer: Microsoft
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1151
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0010
- 127:
- classID: System
- name: Microsoft System Management BIOS Driver
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
- 128:
- classID: USB
- name: EPSON Printer Utility 1147
- manufacturer: EPSON
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: EPSON
- driverDate: 2/17/2020
- driverVersion: 1.2.0.28
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0021
- 129:
- classID: Modem
- name: SAMSUNG Mobile USB Modem
- manufacturer: SAMSUNG Electronics Co., Ltd.
- classGUID: {4D36E96D-E325-11CE-BFC1-08002BE10318}
- driverProvider: SAMSUNG Electronics Co., Ltd.
- driverDate: 6/17/2021
- driverVersion: 2.17.15.0
- driverGUID: {4d36e96d-e325-11ce-bfc1-08002be10318}\0000
- 130:
- classID: Unknown
- name: Swisscom tv box 1
- manufacturer: Swisscom
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0007
- 131:
- classID: Unknown
- name: Microsoft Print to PDF
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
- 132:
- classID: DiskDrive
- name: WD Elements 2621 USB Device
- manufacturer: (Standard disk drives)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.789
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0007
- 133:
- classID: System
- name: Plug and Play Software Device Enumerator
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 12/6/2019
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
- 134:
- classID: System
- name: Remote Desktop Device Redirector Bus
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
- 135:
- classID: Keyboard
- name: HID Keyboard Device
- manufacturer: (Standard keyboards)
- classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0001
- 136:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0011
- 137:
- classID: Net
- name: WAN Miniport (IPv6)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
- 138:
- classID: USB
- name: Generic USB Hub
- manufacturer: (Generic USB Hub)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.488
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
- 139:
- classID: Net
- name: WAN Miniport (L2TP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/21/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
- 0:
- list:
Dear Chris,
Thank you for posting your question on our forum.
There are several reason that could cause this kind of problem, such as:
1. Insufficient RAM. We recommend checking usage of RAM and hard drive resources in Task Manager, it’s possible that one of your applications is blocking Windows Word/Excel.
2. Additional settings in Microsoft Office. Please check if you have any additional settings enabled, disable them and check how Word and Excel are working.
We would also like to specify if you tried reinstalling Microsoft Office or using MS Office Repair? When was the last time you checked your PC for viruses? When did you install Windows and Microsoft Office updates for the last time?
Please let us know if you already tried other solutions or any of the recommendations given above.
Thank you in advance and we look forward to hearing from you!
Dear Chris,
Thank you for posting your question on our forum.
There are several reason that could cause this kind of problem, such as:
1. Insufficient RAM. We recommend checking usage of RAM and hard drive resources in Task Manager, it’s possible that one of your applications is blocking Windows Word/Excel.
2. Additional settings in Microsoft Office. Please check if you have any additional settings enabled, disable them and check how Word and Excel are working.
We would also like to specify if you tried reinstalling Microsoft Office or using MS Office Repair? When was the last time you checked your PC for viruses? When did you install Windows and Microsoft Office updates for the last time?
Please let us know if you already tried other solutions or any of the recommendations given above.
Thank you in advance and we look forward to hearing from you!