405 questions

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

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Roger Hilton

1206 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5023 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1517 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5007 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1142 views
Jul 30, 2019 at 02:23 PM

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
470 views
Dec 18, 2023 at 10:08 PM

100 % disc

my disc is at 100% still after i reset everything and updated to windows 11, help.
465 views
Jan 05, 2024 at 03:35 AM

file recovery

I`ve recently done a deep scan with boost speed 13 which resulted in me losing all my download files from the users file. I`ve tried recovery several times using different restore points without any success. I ran advanced recovery software which tells me they have to be saved to another location. Selected drive D but still don`t see them. Is there any way i can recover my downloads with boost speed 13. ?
464 views
Apr 30, 2024 at 03:47 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
463 views
Dec 27, 2023 at 09:01 PM

Google Chrome

je n'arrive plus a faire des recherches sur Chrome c'est très embetant
458 views
Jan 26, 2024 at 11:25 AM

Auslogics BoostSpeed13

Why can I not remove any brower add-ons (FF, Chrome) through the internet Optimizer? It shows the add-ons but says a setting or synchronization is preventing the process?

Thanks in advance - Scott
458 views
Feb 08, 2024 at 04:42 AM

Explorer.EXE error code\ taskbar

About a week ago that code popped up with this text attached to it." The system had detected and overrun of slack based buffer in this application." Since then my taskbar has totally disappeared. I looked online and found some fixes, I've tried about 30 of them now and nothing works.. I've gone into the control panel to open the taskbar directly, it will not open.
455 views
Feb 11, 2024 at 06:55 AM

Cubase and low DSP, ISR latency

Hello
I would like to choose best performance and kick off unnecessary apps and perform tweaks
to have best available DPC latency on my computer in order to make music production.
I have applied BootSpeed tweaks, also affinity for my NVidia GPU, uninstall unneeded apps, disable my intel speedstep, choose power plan to make high performance (disable sleeping for devices), I have updated win11, I disabled unused features such as bluetooth, fax and unneeded devices, disabled HPET etc., hw connected as possible - ports verified, more in detail, sfc and dism- processed, ok results, I provide also those steps and my configuration for your opinion on this in order to recommend me additional steps, or what to do more for best possible result in my configuration
I understand, that its a lot of information at once, I just spent time to get this information and collect and I can send my current configuration in order too.

In general, I have question related to DPC latency once I am able to go around 100 microsecs., but not less - the way is, that I have 20-50 microsecs and after some time I go to around 100 (highest dpc exec.time)
I also monitored performance and got ntoskrnl and dxgkrnl/nvlddmkm and ndis with a bit higher numbers caused this.
Focused on drivers, updated and measured, not sure, how to process with better configuration still - I have disabled sleep modes and disable ipv6 etc.
I use 128/256 samples with 24bit/48000Hz for my audio configuration, the same in audio card, same in my Cubase projects and I disabled internal audio card onboarded.

Any your suggestions, where to focus, those are very appreciated to get best performance possibilities for my music production mode.

Thank you in advance
Kind Regards,
Miroslav
454 views
Feb 04, 2024 at 04:54 PM

Proper Clean Up steps for Auslogics BoostSpeed13

Is there / what is the proper order in which to use the many tools for optimization and clean up with Boost13?

Any why is BoostSpeed13 not listed in software subcategory?

Thanks in advance - Scott
452 views
Feb 08, 2024 at 04:39 AM

Server

Ich komme nicht mehr auf mein altes E-Mail Konto, keine verbindung mit dem Server.
447 views
May 09, 2024 at 09:26 AM

taskbar\system errors\explorer.exe\overrun in slack based buffer

Since my first question my problem is getting worse. Now I'm unable to open the control panel the shortcut on my desktop disappeared as I tried to open it. Troubleshooter samething. I cant get a lot of things to open anymore. Cant contact Dell, Microsoft, boost speed 13 still works, but for how long? Please help me before I chuck this thing in the garbage
446 views
Feb 12, 2024 at 08:11 AM

Problem mit dem Optimieren in Disk Defrag 11

Ich habe eine Festplattenpartition, in der die Files über den gesamten Bereich verstreut sind, mit großen Lücken dazwischen. Bei Benutzung der Option "Defragmentieren und Optimieren" in der bei Auslogics gekauften Version Disk Defrag 11 steht der Rechner praktisch. Die Optimierung eines einzelnen kleinen Files dauert Minuten. Die Defragmentierung dagegen läuft normal. Da ich die Kaufversion wegen der Optimierungsoption erworben habe, bitte ich um eine Antwort, wie dieser Fehler beseitigt werden kann.
Ich benutze Windows 10, 64 bit.
445 views
Apr 30, 2024 at 01:35 PM

Gostaria de ter

Bom dia!

É possível que a AUSLOGICS adicione ao BoostSpeed algo como o Partition Master, algo que ajude a solucionar problemas mais profundos nos HDDs?
444 views
Jan 17, 2024 at 02:57 PM

remarque

je ne sais pas si la question est déjà posée ou non, mais voilà ma question.

Je crois que ce sera plus rapide pour l'utilisateur si vous ajoutez un champ de recherche sur le tableau de bord (dashboard) pour acceder plus rapidement à un sous menu du logiciel.
Merci d'avance pour votre réponse.
Mes salutations.
442 views
Apr 27, 2024 at 10:55 AM

SSD Optimize

How do I optimize SSD
439 views
Jun 18, 2024 at 06:58 AM

Adding Subtitle to Movie

I have a mp4 video (movie) file and the corresponding srt (Chinese) subtitle. I want to add the substitle to the movie and save it with the subtitle either selectable (on/off) or permanently embedded. I have tried to follow procedure numerous times but I am missing or misunderstanding something. How do I do it?
423 views
Jan 17, 2024 at 11:30 PM

indexação é apagada

Qual a chave que devo desmarcar na hora que faço a limpeza fina do windows com o Bootspeed 13 ? Pois sempre que faço uma limpeza fina profunda eu perco a indexação de arquivos e sou obrigado a dar o comando pra re- indexar, não só os arquivos com0o tambem a indexaçaõ do Outlook. O que acaba me obrigando a comandar uma nova indezação e isso demora muito.
fbaiao@netfb.com.br
421 views
Feb 08, 2024 at 03:39 PM

Remove from PC

I downloaded this program (360 Total Security) by mistake and now I can't remove it. It is hidden and Boostspeed can't find the file location.
380 views
Jun 14, 2024 at 06:17 AM

defrag

why does it take up to 10 maybe 12 minutes before it shos what file it is scanning in defrag and even after scanning then recanning again it takes soo long
375 views
Jun 12, 2024 at 05:53 PM

Use of optimizing tool

Greetings
I have a aquestion the Optimization tool I notice that when you click on it a bunch of sine wave patterns show up. Well what is the meaning of all this and how do I use it?
357 views
Jun 15, 2024 at 02:26 AM