29 questions

социальные сети

при общении в интернете мое изображение удваивается

16 views
May 25, 2020 at 08:02 AM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

35 views
May 16, 2020 at 02:18 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

98 views
Apr 13, 2020 at 07:07 AM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

86 views
Apr 11, 2020 at 07:05 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

101 views
Mar 28, 2020 at 01:49 PM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

107 views
Mar 21, 2020 at 11:42 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

149 views
Mar 12, 2020 at 06:03 PM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

130 views
Mar 10, 2020 at 11:42 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

146 views
Mar 08, 2020 at 08:21 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

168 views
Jan 14, 2020 at 01:52 AM

антивирус

влияетли эта праграмма на скачивание антивируса
???

147 views
Jan 12, 2020 at 03:50 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

127 views
Jan 09, 2020 at 03:51 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

120 views
Jan 05, 2020 at 09:27 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

547 views
Dec 24, 2019 at 05:54 PM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

54 views
Dec 22, 2019 at 10:39 PM

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it. I have to shut down Malwarebytes and then reinstall Auslogics BoastSpeed11. Then during reinstallation I get a number of errors but the Auslogics BoastSpeed11 does reinstall but this can not be good for the stability of the system. What to do ?

47 views
Dec 13, 2019 at 07:36 PM

Minecraft

modを使ってマイクラを楽しんでプレイしてるんですが、最近forgeを28.1.76から最新のものに変えたら、起動するんですがメニュー画面まで行かなくなりました。
どうすればいいのでしょうか?
いちおう、エラーログを添付しますので教えて下さい。お願いします。

41 views
Dec 10, 2019 at 05:25 AM

logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

41 views
Nov 28, 2019 at 10:39 AM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

46 views
Nov 26, 2019 at 07:25 PM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
49 views
Nov 16, 2019 at 05:07 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

549 views
Aug 06, 2019 at 05:29 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

547 views
Dec 24, 2019 at 05:54 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
544 views
Sep 03, 2019 at 11:18 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

168 views
Jan 14, 2020 at 01:52 AM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

149 views
Mar 12, 2020 at 06:03 PM

антивирус

влияетли эта праграмма на скачивание антивируса
???

147 views
Jan 12, 2020 at 03:50 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

146 views
Mar 08, 2020 at 08:21 PM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

130 views
Mar 10, 2020 at 11:42 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

127 views
Jan 09, 2020 at 03:51 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

120 views
Jan 05, 2020 at 09:27 PM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

107 views
Mar 21, 2020 at 11:42 PM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

101 views
Mar 28, 2020 at 01:49 PM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

98 views
Apr 13, 2020 at 07:07 AM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

86 views
Apr 11, 2020 at 07:05 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

61 views
Sep 01, 2019 at 05:05 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
59 views
Oct 01, 2019 at 03:05 AM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

54 views
Dec 22, 2019 at 10:39 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
49 views
Nov 16, 2019 at 08:16 AM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
49 views
Nov 16, 2019 at 05:07 PM

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it. I have to shut down Malwarebytes and then reinstall Auslogics BoastSpeed11. Then during reinstallation I get a number of errors but the Auslogics BoastSpeed11 does reinstall but this can not be good for the stability of the system. What to do ?

47 views
Dec 13, 2019 at 07:36 PM