251 questions

Why I am seriously upset

Why woud you duplicate file finder delete the original video file from my computer instead of the empty file with the same name in itunes and leave me with all my videos gone and a bunch of movies I can not use or watch in itunes

That was hours of work for me and now I have nothing left and have to start all over and that was over 100 movies I downloaded
How is that a helpful program a duplicate means duplicate in every way not just in name

1877 views
Jan 22, 2020 at 12:13 AM

stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

1136 views
Jan 21, 2020 at 07:38 PM

Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

1132 views
Jan 15, 2020 at 10:40 PM

Cookies

I have problems with software deleting the cookies of the bank and credit cards I have been using. Everytime I do the sacan I had a hard time getting to my bank and credit cards that I have been using. I have to go thru a security questions all over again. What to do to avoid this repeated problems. For having thiese problems, I am afraid to do the scan. Please help me solving these problems. Thank you,

1266 views
Jan 14, 2020 at 04:09 AM

GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

1547 views
Jan 13, 2020 at 10:40 PM

Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

1003 views
Jan 06, 2020 at 07:07 AM

boostpeed 11

I've uninstalled and reinstalled boostpeed 11 four times now. Is there a bug on the task scheduler. it's kee[s crashing the program. and I have to manually start the maintenanace daily now.

962 views
Jan 03, 2020 at 11:19 PM

System Scan

When I am doing a system scan the scanner takes almost 30 minutes or more when it gets to temporary files. Is there something I can do to speed this up?

771 views
Dec 23, 2019 at 12:55 PM

slow computer.

hello, im valeri i have to ask why is my computer slow? pls send me the answer
i have to thank this program for helping me and i rly would like if this progarm helps me more
thank u -valeri

884 views
Dec 18, 2019 at 04:01 PM

Transfer of Auslogics boot-speed and main question about my current laptop situation

Greetings Aus Q,

Go ahead and ding me if this is perceived as more than one question.

Currently, I'm using my old laptop with Win 7 and BIOS date October 2009, with 2 GB memory stick added for a total of 4GB. Over a year ago, I bought a Dell Inspirion 15 3000 (3565). Within the warranty period, on the 1803 or 1809 Win 10 update, something happened. Sent back to Dell, and got motherboard replaced and something else. Other issue was my display. Dell said I broke the display and would not fix it.

Money was tight and I could not replace it and went back to my current laptop on Win 7. I spend too much time trying to keep my Win 7 laptop running at a decent clip with the quality Auslogics boot-speed program.

A) I was surprised when I checked Amazon, they have a great price on replacement displays. If I could get a new display, add an extra 4 GB mem stick to give me 8 GB RAM, and research a compatible( or suggestions from you) quality SSD to rplace my HDD for under $200, or buy new laptop with the necessary chit for my sole proprieter business in the $400-600 price range; what would you do?

B) With Win 7 losing support in a month, and all the Win 10 update problems, I was thinking about transitioning to a Linux distro similar to Windows. Make sense from a security issue position?

C) Is it worth looking for a higher end almost new/used laptop on Craigslist or other avenue?

D) Also, my AUS b-s license, can I transfer it to my Dell or to the new pc?.

Thank you,

Jim Copeland

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788 views
Dec 14, 2019 at 09:57 PM

Google Drive File Stream Stops Working

How do I prevent BoostSpeed from interfering with Google Drive File Stream? Each time I scan, I lose connection to the Google Drive File Stream and have to uninstall and re-install it.

817 views
Dec 12, 2019 at 02:08 PM

Defragment

How to do offline defrag of system files

1102 views
Dec 12, 2019 at 06:23 AM

Несовместимость Auslogic BootSpeed 11 и противовирусных программ:ESET Internet Security версии 12.2, Dr.Web

Установленная у меня лицензионная программа Auslogic BootSpeed 11 постоянно конфликтует с программой ESET Internet Security версии 12.2, а программа Dr.Web Curelt! просто удаляет Auslogic BootSpeed 11, как несущую угрозу компьютеру (вирусная угроза!). Прошу Вас разовбраться в этой проблеме. С уважением, Шишков Руслан Владимирович

977 views
Dec 10, 2019 at 03:49 PM

Computer freezes up

One of the reasons I purchased Ausilogic is to help me with performance. My computer freezes up for 10 seconds or so every few minutes. I don't know if hardware is failing, if there is a miscatch among compenentry.
How can we use your products to solve it.
So far, I haven't been able to eleminate this problem

4709 views
Dec 09, 2019 at 03:58 PM

Right Click BoostSpeed on task bar, can not click on sub menu to select options.

Right Click BoostSpeed on task bar, can not click on sub menu to select options.
Sub Menu shows then disappears.

753 views
Dec 05, 2019 at 03:57 AM

IMEがスキャン後停止する。

Windows10のinsider Programに参加しています。 Boostspeed10を1年半ほど使っており、Win10 build188xxごろまでは問題がありませんでした。ところがそれ以降のビルドから、IMEが無効になるようになり、Windows のバグかと思っていました。
ところが、ふと思いついてBoostSpeedのスキャンで削除したファイルを戻すと、IMEが復活しました。 Windowsのアップデートの際にBoostspeedとバッティングするような変更があったのかもしれないと思っています。

今、Boostspeed11を使っており、システムにかかわる項目を大幅に外して使っています。
いつも使うのは クリーンアップと保護です。
トラブルはIMEだけですので、IMEにかかわる項目だけ外してスキャンしたいとおもいます。
クリーアップ・保護の項目で外すべきものをお教えください。

953 views
Dec 04, 2019 at 12:32 PM

Недопустимое значение реестра при попытке открыть JPG файлы

Здравствуйте!
Не могли бы помочь со следующей проблемой.
После сканирования и устранения ошибок программой BootSPeed при попытке открыть файлы JPG кликом мышки появляется сообщение "Недопустимое для реестра значение".
Спсибо,
Валерий.

958 views
Dec 04, 2019 at 06:36 AM

speed

Here is a screenshot of the page, how to solve the problem?

4378 views
Dec 02, 2019 at 07:21 PM

Unwanted Auslogics Intrusion

I have the pro version of Boostspeed installed on my PC.
I have turned off everything I can in respect of notifications, maintenance, start with Windows etc ... however the programme will - intermitently start up with windows (unwanted) or will frequently start when another programme is in use, placing the 'dashboard' screen over the active programme.
Both scenarios are intensley annoying to the point where I am giving serious consideration to removing the programme altogether.
Your advice would be appreciated.
Incidentally, please ignore the Subcategory as Auslogics does not appear in the crop down menu and I cannot send the message without something being in this field?????

825 views
Dec 01, 2019 at 01:13 PM

How to prevent the software from deleting cookies of Bank and Credit cards

I have Banks and Credit Cards that I use regularly. I don't want to have problems of logon to them every time I use the Bootspeed to scan the system. The Bank that I hvae problems after the Bootspeed scan system Is Bank of American.com, Chase Bank logon. Visa logon, American Express .com Credit Card logon. Please help me to resolve these problem. Thank you,

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769 views
Nov 30, 2019 at 01:59 AM

Malware

How can I minimize the picking up of malware by using your toolkit?

1407 views
Apr 25, 2020 at 10:50 PM

changing language

Hello

I updatet to boost speed 11 a couple of days bevor .
Is it possible to change the language into german ?
I cannot read englisch as a river is floating, i only use schoolenglish.
In boostspeed 11 there's a many stuff included, that is new for me.
I understand the window of the older version better .

greetings bottlecup

1399 views
Oct 14, 2019 at 10:47 AM

update

is there an update to my didk defrag 10?

1381 views
Aug 31, 2021 at 01:33 AM

Language Hangul cannot be written

Language Hangul cannot be written

1380 views
Jun 05, 2020 at 10:35 AM

Offline Defragmentation

Is it possible to do offline defragmentation of system files using BoostSpeed 11

1379 views
Feb 07, 2020 at 12:13 AM

64 bit operation

when will there be a 64 bit program? 32bit on new faster machines is slow

1340 views
Jun 03, 2020 at 11:19 AM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

1323 views
Jun 08, 2020 at 08:17 PM

Bootspeed 13

What about Bootspeed 13? Is it possible to do somethings to have Bootspeed 13 in place of Bootspeed 12 without payement?

1323 views
Feb 25, 2022 at 11:38 PM

отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

1318 views
Jul 14, 2020 at 03:44 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1314 views
Mar 14, 2020 at 02:54 PM

Malware

Does Auslogics Boostspeed 12 detect and remove Malware? Or do I need to purchase Auslogics Malware software?

1312 views
Jan 16, 2021 at 05:14 PM

Windows 10 logon password via Auslogics

Hello!
I am not new to Aulogics - great product! However, I am a new Aulogics 11 user. In Aulogics, in trying to bypass Windows 10 Logon on my Lenovo, I believe the password that was pre-autofilled may have been incorrect? I chose by-pass Windows logon, however when my laptop restarts the first User screen tells me my Password is incorrect. How do I fix this in Aulogics? Any help would be appreciated! ~Catherine Trager

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1288 views
Apr 18, 2020 at 05:41 PM

used auslogics freeupdater tool after that was given message please wait while updating.

I have premium I used the auslogics free updater to download updates and dnow my computer is bootlooping it dosent even get to the windows screen what can I do I have all sorts of problems with your software please adise what I can do pc boots then turns off boots then turns of or tries to boot,this was fater I updated a driver that I was told was out of date by your system.

1286 views
Jan 31, 2020 at 02:27 AM

Japanese IME Not Working After Using Auslogics Boost Speed

As it says on the title - after using Auslogics Boost Speed to clean up my computer, my Japanese IME stopped working. The options to input using the various keyboards disappeared and reinstalling the language did nothing. Restarted my computer, tried fiddling around and it won't come back. I've attached a picture of how it should look normally and how it looks now. Any help with getting it back would be appreciated.

1266 views
Nov 22, 2019 at 09:20 PM

Cookies

I have problems with software deleting the cookies of the bank and credit cards I have been using. Everytime I do the sacan I had a hard time getting to my bank and credit cards that I have been using. I have to go thru a security questions all over again. What to do to avoid this repeated problems. For having thiese problems, I am afraid to do the scan. Please help me solving these problems. Thank you,

1266 views
Jan 14, 2020 at 04:09 AM

Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

1249 views
Oct 27, 2020 at 11:06 AM

BootSpeed 12

How can I move "BootSpeed 12" to clean up my wifes computer?

1247 views
Feb 25, 2021 at 08:15 PM

Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

1241 views
Jul 01, 2020 at 01:12 AM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

1226 views
May 23, 2020 at 09:39 AM

ssd disk defrag

Auslogics Disk Defrag does not recognize my c drive as a ssd drive. It recognizes other drives as ssd drives just not the c drive. What do I do?

1215 views
Nov 06, 2019 at 01:56 PM