910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1477 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1118 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1182 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

sleep mode

after running my pc from sleep mode the voice of pc become weak .

whats the problem ?

Thank You
1023 views
Jun 23, 2021 at 09:04 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

1023 views
Apr 20, 2022 at 05:45 PM

please solve driver problem

my computer show unknown device please solve driver problem

1022 views
Dec 10, 2019 at 02:05 PM

DNS

How can i change DNS?

When i changed, this program will turn it back.

And i cant play some game because my network, how can i fix it?

1021 views
Dec 08, 2020 at 07:16 PM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

1021 views
Nov 26, 2019 at 05:17 AM

Can't scan disk space

I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
1021 views
Feb 26, 2021 at 07:40 AM

Startup

Besides the startup manager, how can I boot up faster?
1021 views
Jun 15, 2021 at 02:06 PM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか?

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか?
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
1019 views
Apr 16, 2022 at 01:54 AM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1017 views
May 17, 2020 at 07:40 AM

mise a jour de fonctionalité vers windows 10 version 20H2 bloque a 61%

Bonjour,
Je veux desinstalle Conexant Smart Audio HD qui est supposé creer ce probleme.
Le désinstalleur de Boostspeed ne le troive pas.
POurriez vous me donner une suggestion?
Merci
Cordialement.
1013 views
Aug 05, 2021 at 11:19 AM

Boot Speed, or Restart Speed

The main reason I bought this program was to help increase my boot speed. it's 4 minutes and 15 seconds. After running the Pro version of the program the boot speed is still the same. I deselected a bunch of items in the startup screen and it's still the same. I don't understand why it takes so long. Please help.I'm not sure if this is a windows question or a software question. thanks. Paul
1011 views
Feb 11, 2021 at 04:14 PM

Повышенное потребление ресурсов

Периодически всплывает уведомление о повышенном потреблении ресурсов. По клику открывается Task Manager, из информации в котором я понимаю только, что процессор загружен на 100%, оперативная память тоже. Я и сам замечаю, что компьютер часто тормозит и процессор нагревается до 50 градусов.
Компьютер новый (моноблок Lenovo, W10), программ в автозагрузке не более десяти. Прежний моноблок, которому более пяти лет с W 8.1, на котором установлено гораздо больше программ, ведёт себя гораздо резвее.
И что со всем этим делать? В Task Manager не вижу каких-либо инструментов. Уж не сама ли ваша программа Auslogics Boost Speed 11 тормозит систему?

1010 views
Apr 18, 2020 at 05:17 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
1007 views
Apr 28, 2021 at 12:04 PM

ERROR CODE 80072EFE WHILE UPDATING

HELLO
I AM HAVING TROUBLE IN UPDATING MY WINDOWS AND INSTALLING MANY APPLICATIONS.

ERROR CODE 80072EFE WHILE UPDATING
1005 views
Jul 27, 2021 at 08:44 PM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1004 views
Apr 15, 2021 at 08:12 AM

AYUDA

como utilizo la aplicacion
1003 views
May 03, 2021 at 11:16 AM

File and Printer Sharing

File and Printer Sharing won’t stay “turned On” if i activate it and save then i go backt it is off again
Win10
999 views
May 19, 2021 at 01:22 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
997 views
Apr 29, 2021 at 02:21 PM

Windows Bitdefender

The Window Securitu System detects a Trojan in the Auslogics Speedbooster TaskManager.
Do I have a problem?

See attached file.

Sorry it is in French

995 views
Jul 19, 2021 at 04:38 PM