PC Crashing/Freezing
In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.
When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:
Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.
The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:
https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data
Any advice, recommendations or support you an afford me would be very much appreciated.
I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.
Kind regards to you and your colleagues at Auslogics
Ian
Ian Willsher
- browser: slimjet.exe
- oS: Windows 10 x64 Professional Edition (build: 19041)
- winPath: C:\WINDOWS\
- userDir: C:\Users\O&GandM'Lady\AppData\Roaming\
- freeRam: 8459235328
- locale: eng
- programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
- disks:
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- type:
- manufacturer: HP
- width: 1600
- height: 900
- ppiX: 96
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- availability: Running or Full Power
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- 2:
- name: BitMeter2
- command: BitMeter2.exe
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- 3:
- name: WiFi Guard
- command: "C:\Program Files\SoftPerfect WiFi Guard\WiFiGuard.exe" /hide
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- 4:
- name: Vivaldi Update Notifier
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- name: OPBHOBrokerDesktop
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- 18:
- name: KeePass 2 PreLoad
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- name: KeyScrambler
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- user: OnGandMLady\O&GandM'Lady
- 0:
- list:
- devices:
- list:
- 0:
- classID: MEDIA
- name: Realtek High Definition Audio
- manufacturer: Realtek
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Realtek Semiconductor Corp.
- driverDate: 02/07/2019
- driverVersion: 6.0.8746.1
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0002
- 1:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
- 2:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
- 3:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
- 4:
- classID: MEDIA
- name: Microsoft Streaming Service Proxy
- manufacturer: Microsoft
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
- 5:
- classID: Unknown
- name: Microphone (Realtek High Definition Audio)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 06/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0002
- 6:
- classID: System
- name: System CMOS/real time clock
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
- 7:
- classID: Unknown
- name: Root Print Queue
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
- 8:
- classID: Unknown
- name: OneNote (Desktop)
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
- 9:
- classID: System
- name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 3 - 0F4C
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 02/01/2018
- driverVersion: 10.1.1.45
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
- 10:
- classID: System
- name: Volume Manager
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.572
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
- 11:
- classID: Unknown
- name: USB Live Camera
- manufacturer: Microsoft
- classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.488
- driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
- 12:
- classID: System
- name: Programmable interrupt controller
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
- 13:
- classID: Net
- name: WAN Miniport (PPPOE)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
- 14:
- classID: System
- name: ELAN SMBus Driver
- manufacturer: ELAN SMBus
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: ELAN SMBus
- driverDate: 18/03/2019
- driverVersion: 15.21.1.11
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
- 15:
- classID: System
- name: Microsoft Basic Display Driver
- manufacturer: (Standard display types)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
- 16:
- classID: System
- name: ACPI Sleep Button
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
- 17:
- classID: System
- name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 1 - 0F48
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 02/01/2018
- driverVersion: 10.1.1.45
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
- 18:
- classID: hdc
- name: Intel(R) Pentium(R) processor N- and J-series / Intel(R) Celeron(R) processor N- and J-series AHCI - 0F23
- manufacturer: Intel
- classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel
- driverDate: 09/07/2013
- driverVersion: 9.4.4.1005
- driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
- 19:
- classID: Net
- name: TAP-Windows Adapter V9
- manufacturer: TAP-Windows Provider V9
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: TAP-Windows Provider V9
- driverDate: 21/04/2016
- driverVersion: 9.0.0.21
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
- 20:
- classID: Unknown
- name: HP ePrint
- manufacturer: HP
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0007
- 21:
- classID: Unknown
- name: Microsoft RRAS Root Enumerator
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0004
- 22:
- classID: System
- name: Microsoft Windows Management Interface for ACPI
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
- 23:
- classID: USB
- name: USB Composite Device
- manufacturer: (Standard USB Host Controller)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.488
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
- 24:
- classID: Net
- name: WAN Miniport (PPTP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
- 25:
- classID: Image
- name: HP Deskjet 2050 J510 series (USB)
- manufacturer: Hewlett-Packard
- classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
- driverProvider: Hewlett-Packard
- driverDate: 12/09/2012
- driverVersion: 28.0.1287.0
- driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
- 26:
- classID: Mouse
- name: HID-compliant mouse
- manufacturer: Microsoft
- classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
- 27:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
- 28:
- classID: System
- name: Microsoft Hyper-V Virtualization Infrastructure Driver
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.423
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
- 29:
- classID: Unknown
- name: OneNote for Windows 10
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
- 30:
- classID: System
- name: High precision event timer
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
- 31:
- classID: Net
- name: WAN Miniport (IKEv2)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
- 32:
- classID: System
- name: Composite Bus Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
- 33:
- classID: System
- name: Microsoft Virtual Drive Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
- 34:
- classID: Unknown
- name: WiFi
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
- 35:
- classID: SCSIAdapter
- name: Microsoft Storage Spaces Controller
- manufacturer: Microsoft
- classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.423
- driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
- 36:
- classID: USB
- name: Generic USB Hub
- manufacturer: (Standard USB HUBs)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 09/05/2020
- driverVersion: 10.0.19041.264
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
- 37:
- classID: Net
- name: Microsoft Kernel Debug Network Adapter
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
- 38:
- classID: Unknown
- name: Microsoft XPS Document Writer
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
- 39:
- classID: HIDClass
- name: HID-compliant system controller
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0018
- 40:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
- 41:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
- 42:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0002
- 43:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0003
- 44:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0004
- 45:
- classID: Unknown
- name: System Firmware
- manufacturer: Microsoft
- classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
- 46:
- classID: Display
- name: Intel(R) HD Graphics
- manufacturer: Intel Corporation
- classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 06/08/2020
- driverVersion: 10.18.10.5161
- driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
- 47:
- classID: HIDClass
- name: HID-compliant consumer control device
- manufacturer: Microsoft
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0017
- 48:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
- 49:
- classID: Unknown
- name: Microphone (USB Live Camera audio)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 06/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
- 50:
- classID: Monitor
- name: HP x20LED Series Wide LCD Monitor
- manufacturer: HP
- classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
- driverProvider: HP
- driverDate: 14/11/2012
- driverVersion: 1.0.0.1
- driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
- 51:
- classID: USB
- name: Realtek USB 2.0 Card Reader
- manufacturer: Realtek Semiconductor Corp.
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Realtek Semiconductor Corp.
- driverDate: 01/04/2019
- driverVersion: 10.0.17763.31247
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
- 52:
- classID: Net
- name: Microsoft Wi-Fi Direct Virtual Adapter #6
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
- 53:
- classID: Net
- name: Microsoft Wi-Fi Direct Virtual Adapter #7
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
- 54:
- classID: Printer
- name: HP Deskjet 2050 J510 series
- manufacturer: HP
- classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
- driverProvider: HP
- driverDate: 12/09/2012
- driverVersion: 9.84.0.1189
- driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
- 55:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
- 56:
- classID: USB
- name: USB Printing Support
- manufacturer: Microsoft
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
- 57:
- classID: System
- name: UMBus Root Bus Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
- 58:
- classID: Net
- name: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
- manufacturer: Realtek Semiconductor Corp.
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Realtek Semiconductor Corp.
- driverDate: 26/05/2019
- driverVersion: 2024.0.4.208
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
- 59:
- classID: Unknown
- name: Microsoft Radio Device Enumeration Bus
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
- 60:
- classID: System
- name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor SoC Transaction Router - 0F00
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 02/01/2018
- driverVersion: 10.1.1.45
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
- 61:
- classID: Unknown
- name: Microsoft Device Association Root Enumerator
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
- 62:
- classID: Computer
- name: ACPI x64-based PC
- manufacturer: (Standard computers)
- classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
- 63:
- classID: HIDClass
- name: USB Input Device
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
- 64:
- classID: Net
- name: WAN Miniport (Network Monitor)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
- 65:
- classID: Net
- name: WAN Miniport (IP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
- 66:
- classID: System
- name: Pci Bus
- manufacturer: AMD
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: AMD
- driverDate: 05/03/2019
- driverVersion: 19.20.0.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
- 67:
- classID: USB
- name: USB Composite Device
- manufacturer: (Standard USB Host Controller)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.488
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0015
- 68:
- classID: CDROM
- name: hp DVD-RAM GHC0N
- manufacturer: (Standard CD-ROM drives)
- classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
- 69:
- classID: System
- name: Legacy device
- manufacturer: Intel
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
- 70:
- classID: System
- name: ACPI Power Button
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
- 71:
- classID: System
- name: Microsoft ACPI-Compliant System
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.488
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
- 72:
- classID: System
- name: Microsoft Basic Render Driver
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.84
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
- 73:
- classID: Unknown
- name: HP Deskjet 2050 J510 series
- manufacturer: HP
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0009
- 74:
- classID: Unknown
- name: OneNote
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
- 75:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
- 76:
- classID: Net
- name: WAN Miniport (SSTP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
- 77:
- classID: USB
- name: USB Composite Device
- manufacturer: (Standard USB Host Controller)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.488
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
- 78:
- classID: System
- name: Microsoft UEFI-Compliant System
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
- 79:
- classID: System
- name: ACPI Fixed Feature Button
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
- 80:
- classID: System
- name: System timer
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
- 81:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
- 82:
- classID: MEDIA
- name: USB Live Camera audio
- manufacturer: (Generic USB Audio)
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 07/07/2020
- driverVersion: 10.0.19041.388
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
- 83:
- classID: Unknown
- name: Universal Document Converter
- manufacturer:
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
- 84:
- classID: USB
- name: USB Root Hub (USB 3.0)
- manufacturer: (Standard USB HUBs)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 09/05/2020
- driverVersion: 10.0.19041.264
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
- 85:
- classID: Unknown
- name: Microsoft GS Wavetable Synth
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
- 86:
- classID: DiskDrive
- name: TOSHIBA DT01ACA100
- manufacturer: (Standard disk drives)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
- 87:
- classID: Unknown
- name: Speakers (Realtek High Definition Audio)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 06/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
- 88:
- classID: Unknown
- name: Fax
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0008
- 89:
- classID: System
- name: NDIS Virtual Network Adapter Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
- 90:
- classID: Unknown
- name: Microsoft Print to PDF
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
- 91:
- classID: System
- name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 2 - 0F4A
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 02/01/2018
- driverVersion: 10.1.1.45
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
- 92:
- classID: Net
- name: Realtek PCIe FE Family Controller
- manufacturer: Realtek
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Realtek
- driverDate: 26/05/2020
- driverVersion: 10.42.526.2020
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
- 93:
- classID: System
- name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Platform Control Unit - LPC: Bridge to Intel Legacy Block - 0F1C
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 02/01/2018
- driverVersion: 10.1.1.45
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
- 94:
- classID: USB
- name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
- manufacturer: Generic USB xHCI Host Controller
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 01/09/2020
- driverVersion: 10.0.19041.488
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
- 95:
- classID: HIDClass
- name: USB Input Device
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0016
- 96:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
- 97:
- classID: HIDClass
- name: USB Input Device
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0015
- 98:
- classID: System
- name: Microsoft System Management BIOS Driver
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
- 99:
- classID: Processor
- name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 21/04/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
- 100:
- classID: Processor
- name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 21/04/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
- 101:
- classID: Processor
- name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 21/04/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
- 102:
- classID: Processor
- name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 21/04/2009
- driverVersion: 10.0.19041.546
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
- 103:
- classID: System
- name: Intel(R) Trusted Execution Engine Interface
- manufacturer: Intel
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel
- driverDate: 11/10/2015
- driverVersion: 2.0.0.1094
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
- 104:
- classID: System
- name: Plug and Play Software Device Enumerator
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 06/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
- 105:
- classID: System
- name: IWD Bus Enumerator
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 19/11/2015
- driverVersion: 4.5.71.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
- 106:
- classID: System
- name: Remote Desktop Device Redirector Bus
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
- 107:
- classID: Net
- name: WAN Miniport (IPv6)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
- 108:
- classID: Keyboard
- name: HID Keyboard Device
- manufacturer: (Standard keyboards)
- classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0001
- 109:
- classID: USB
- name: Generic USB Hub
- manufacturer: (Standard USB HUBs)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 09/05/2020
- driverVersion: 10.0.19041.264
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
- 110:
- classID: System
- name: High Definition Audio Controller
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 06/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
- 111:
- classID: Net
- name: WAN Miniport (L2TP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 21/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
- 0:
- list:
Dear Ian,
Thank you for posting your question on our forum.
The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.
Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.
Running the command "sfc / scannow" in CMD under the admin might help with the issue.
You can also send to our support logs with system information and event viewer so that we can better understand the issue.
To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.
To get logs from event viewer, please do the following:
1. Press the key combination "Windows" + "X"
2. Select "Event Viewer"
3. Expand the "Custom Viewer" subsection
4. Select "Administrative Events"
5. Expand the "Action" menu
6. Click on "Save all events in custom view as ..."
7. Save log to PC
If you need any further assistance or have any other questions, please do not hesitate to contact us.
Dear Suzanna,
Your prompt response to my request for technical support is very much appreciated.
Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.
At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.
I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.
Kind regards
Ian
Ian R. Willsher
Dear Suzanna,
Your prompt response to my request for technical support is very much appreciated.
Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.
At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.
I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.
Kind regards
Ian
Ian R. Willsher
Dear Ian,
Thank you for posting your question on our forum.
The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.
Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.
Running the command "sfc / scannow" in CMD under the admin might help with the issue.
You can also send to our support logs with system information and event viewer so that we can better understand the issue.
To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.
To get logs from event viewer, please do the following:
1. Press the key combination "Windows" + "X"
2. Select "Event Viewer"
3. Expand the "Custom Viewer" subsection
4. Select "Administrative Events"
5. Expand the "Action" menu
6. Click on "Save all events in custom view as ..."
7. Save log to PC
If you need any further assistance or have any other questions, please do not hesitate to contact us.