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Marty
Asked Nov 03, 2020 at 06:14 AM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
expand...
  • browser: msedge.exe
  • oS: Windows 10 x64 Home Edition (build: 19041)
  • winPath: C:\WINDOWS\
  • userDir: C:\Users\User\AppData\Roaming\
  • freeRam: 17136996352
  • locale: ena
  • programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
  • disks:
    • 0:
      • n: C:\
      • freeSize: 177486528512
    • 1:
      • n: E:\
      • freeSize: 2701689438208
    • 2:
      • n: F:\
      • freeSize: 278411436032
    • 3:
      • n: H:\
      • freeSize: 139485184
    • 4:
      • n: J:\
      • freeSize: 1835118796800
  • monitors:
    • 0:
      • x: 0
      • y: 0
      • dX: 1920
      • dY: 1080
      • pPI: 96
      • primary: 1
  • monitorDevices:
    • screenW: 1920
    • screenH: 1080
    • list:
      • 0:
        • name: AOC 2757
        • type:
        • manufacturer: AOC International (Europe) GmbH
        • width: -1
        • height: -1
        • ppiX: 96
        • ppiY: 96
        • availability: Offline
      • 1:
        • name: Default Monitor
        • type:
        • manufacturer:
        • width: -1
        • height: -1
        • ppiX: 96
        • ppiY: 96
        • availability: Offline
  • startups:
    • list:
      • 0:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\LOCAL SERVICE
      • 1:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\NETWORK SERVICE
      • 2:
        • name: OneDrive
        • command: "C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 3:
        • name: MicrosoftEdgeAutoLaunch_C46CFC0629905CC775E70B50EA8A519C
        • command: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window /prefetch:5
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 4:
        • name: CCXProcess
        • command: "C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe"
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 5:
        • name: Spotify
        • command: C:\Users\User\AppData\Roaming\Spotify\Spotify.exe --autostart --minimized
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 6:
        • name: Adobe Acrobat Synchronizer
        • command: "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe"
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 7:
        • name: com.squirrel.Teams.Teams
        • command: C:\Users\User\AppData\Local\Microsoft\Teams\Update.exe --processStart "Teams.exe" --process-start-args "--system-initiated"
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 8:
        • name: CTRegRun
        • command: C:\WINDOWS\CTRegRun.EXE
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 9:
        • name: GoogleChromeAutoLaunch_BCEA24321E5E4F1401136BBEDFB545FE
        • command: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window /prefetch:5
        • location: HKU\S-1-5-21-2875295626-640752249-3195896352-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-O0RHR6C\User
      • 10:
        • name: SecurityHealth
        • command: %windir%\system32\SecurityHealthSystray.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 11:
        • name: RtHDVCpl
        • command: C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 12:
        • name: ARRunE
        • command: Rundll32 ARRunE64.dll,RunDLLEntry
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 13:
        • name: Articulate 360 Desktop Service
        • command: "C:\Program Files (x86)\Articulate\360\Desktop Service\Articulate 360 Desktop Service.lnk"
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 14:
        • name: Articulate 360 Desktop Application
        • command: "C:\Program Files (x86)\Articulate\360\Desktop Application\Articulate 360 Desktop App.lnk" hidden
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 15:
        • name: AdobeGCInvoker-1.0
        • command: "C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGCInvokerUtility.exe"
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 16:
        • name: AdobeAAMUpdater-1.0
        • command: "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 17:
        • name: Creative SB Monitoring Utility Launcher
        • command: RunDll32 SBAVMonL.dll,SBAVMonitorLauncher
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 18:
        • name: Creative SB Monitoring Utility
        • command: RunDll32 sbavmon.dll,SBAVMonitor
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 19:
        • name: PowerDVD18Agent
        • command: "C:\Program Files (x86)\CyberLink\PowerDVD18\PowerDVD18Agent.exe"
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 20:
        • name: UpdReg
        • command: C:\WINDOWS\UpdReg.EXE
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 21:
        • name: InstallHelper
        • command: "C:\ProgramData\Citrix\Citrix WorkSpace 2009\InstallHelper.exe"
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 22:
        • name: Adobe Creative Cloud
        • command: "C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 23:
        • name: Acrobat Assistant 8.0
        • command: "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrotray.exe"
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 24:
        • name: Adobe CCXProcess
        • command: C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 25:
        • name:
        • command:
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 26:
        • name: ConnectionCenter
        • command: "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 27:
        • name: Redirector
        • command: "C:\Program Files (x86)\Citrix\ICA Client\redirector.exe" /startup
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 28:
        • name: VolPanel
        • command: "C:\Program Files (x86)\Creative\USB Sound Blaster HD\Volume Panel\VolPanlu.exe" /r
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 29:
        • name: Sound Blaster X-Fi MB 3
        • command: "C:\Program Files (x86)\Creative\Sound Blaster X-Fi MB3\Sound Blaster X-Fi MB3\SBXFIMB3.exe" /r
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
  • cpus:
    • list:
      • 0:
        • codeName:
        • descr: Intel64 Family 6 Model 30 Stepping 5
        • frequency: 2659
        • coresCount: 4
  • startMenu:
    • list:
      • 0:
        • name: Default:Start Menu
        • groupName: Start Menu
        • user: Default
      • 1:
        • name: Default:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Default
      • 2:
        • name: Default:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Default
      • 3:
        • name: Default:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Default
      • 4:
        • name: Default:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Default
      • 5:
        • name: Default:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Default
      • 6:
        • name: Default:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Default
      • 7:
        • name: Public:Start Menu
        • groupName: Start Menu
        • user: Public
      • 8:
        • name: Public:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Public
      • 9:
        • name: Public:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Public
      • 10:
        • name: Public:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Public
      • 11:
        • name: Public:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: Public
      • 12:
        • name: Public:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: Public
      • 13:
        • name: Public:Start Menu\Programs\Auslogics
        • groupName: Start Menu\Programs\Auslogics
        • user: Public
      • 14:
        • name: Public:Start Menu\Programs\Auslogics\BoostSpeed
        • groupName: Start Menu\Programs\Auslogics\BoostSpeed
        • user: Public
      • 15:
        • name: Public:Start Menu\Programs\Auslogics\Driver Updater
        • groupName: Start Menu\Programs\Auslogics\Driver Updater
        • user: Public
      • 16:
        • name: Public:Start Menu\Programs\Boris FX Particle Illusion Standalone
        • groupName: Start Menu\Programs\Boris FX Particle Illusion Standalone
        • user: Public
      • 17:
        • name: Public:Start Menu\Programs\Creative
        • groupName: Start Menu\Programs\Creative
        • user: Public
      • 18:
        • name: Public:Start Menu\Programs\Creative\ALchemy
        • groupName: Start Menu\Programs\Creative\ALchemy
        • user: Public
      • 19:
        • name: Public:Start Menu\Programs\Creative\Sound Blaster X-Fi MB3
        • groupName: Start Menu\Programs\Creative\Sound Blaster X-Fi MB3
        • user: Public
      • 20:
        • name: Public:Start Menu\Programs\Creative\USB Sound Blaster HD
        • groupName: Start Menu\Programs\Creative\USB Sound Blaster HD
        • user: Public
      • 21:
        • name: Public:Start Menu\Programs\Creative\USB Sound Blaster HD\Documentation
        • groupName: Start Menu\Programs\Creative\USB Sound Blaster HD\Documentation
        • user: Public
      • 22:
        • name: Public:Start Menu\Programs\Dell
        • groupName: Start Menu\Programs\Dell
        • user: Public
      • 23:
        • name: Public:Start Menu\Programs\Flip PDF Professional
        • groupName: Start Menu\Programs\Flip PDF Professional
        • user: Public
      • 24:
        • name: Public:Start Menu\Programs\iZotope
        • groupName: Start Menu\Programs\iZotope
        • user: Public
      • 25:
        • name: Public:Start Menu\Programs\iZotope\Ozone 8 Elements
        • groupName: Start Menu\Programs\iZotope\Ozone 8 Elements
        • user: Public
      • 26:
        • name: Public:Start Menu\Programs\iZotope\Ozone Imager
        • groupName: Start Menu\Programs\iZotope\Ozone Imager
        • user: Public
      • 27:
        • name: Public:Start Menu\Programs\iZotope\Product Portal
        • groupName: Start Menu\Programs\iZotope\Product Portal
        • user: Public
      • 28:
        • name: Public:Start Menu\Programs\iZotope\RX 7 Audio Editor
        • groupName: Start Menu\Programs\iZotope\RX 7 Audio Editor
        • user: Public
      • 29:
        • name: Public:Start Menu\Programs\iZotope\RX 7 Breath Control
        • groupName: Start Menu\Programs\iZotope\RX 7 Breath Control
        • user: Public
      • 30:
        • name: Public:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Public
      • 31:
        • name: Public:Start Menu\Programs\Maxon
        • groupName: Start Menu\Programs\Maxon
        • user: Public
      • 32:
        • name: Public:Start Menu\Programs\Maxon\Maxon Cinema 4D
        • groupName: Start Menu\Programs\Maxon\Maxon Cinema 4D
        • user: Public
      • 33:
        • name: Public:Start Menu\Programs\Microsoft Clip Gallery
        • groupName: Start Menu\Programs\Microsoft Clip Gallery
        • user: Public
      • 34:
        • name: Public:Start Menu\Programs\Microsoft Office Tools
        • groupName: Start Menu\Programs\Microsoft Office Tools
        • user: Public
      • 35:
        • name: Public:Start Menu\Programs\Norton Security
        • groupName: Start Menu\Programs\Norton Security
        • user: Public
      • 36:
        • name: Public:Start Menu\Programs\NortonLifeLock
        • groupName: Start Menu\Programs\NortonLifeLock
        • user: Public
      • 37:
        • name: Public:Start Menu\Programs\Pinnacle Studio 20
        • groupName: Start Menu\Programs\Pinnacle Studio 20
        • user: Public
      • 38:
        • name: Public:Start Menu\Programs\Pinnacle Studio 20\Tools
        • groupName: Start Menu\Programs\Pinnacle Studio 20\Tools
        • user: Public
      • 39:
        • name: Public:Start Menu\Programs\StartUp
        • groupName: Start Menu\Programs\StartUp
        • user: Public
      • 40:
        • name: Public:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Public
      • 41:
        • name: Public:Start Menu\Programs\TechSmith
        • groupName: Start Menu\Programs\TechSmith
        • user: Public
      • 42:
        • name: Public:Start Menu\Programs\Ulead GIF Animator 5 Trial
        • groupName: Start Menu\Programs\Ulead GIF Animator 5 Trial
        • user: Public
      • 43:
        • name: Public:Start Menu\Programs\VideoLAN
        • groupName: Start Menu\Programs\VideoLAN
        • user: Public
      • 44:
        • name: Public:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Public
      • 45:
        • name: DESKTOP-O0RHR6C\User:Start Menu
        • groupName: Start Menu
        • user: DESKTOP-O0RHR6C\User
      • 46:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: DESKTOP-O0RHR6C\User
      • 47:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: DESKTOP-O0RHR6C\User
      • 48:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: DESKTOP-O0RHR6C\User
      • 49:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: DESKTOP-O0RHR6C\User
      • 50:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: DESKTOP-O0RHR6C\User
      • 51:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\Startup
        • groupName: Start Menu\Programs\Startup
        • user: DESKTOP-O0RHR6C\User
      • 52:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: DESKTOP-O0RHR6C\User
      • 53:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: DESKTOP-O0RHR6C\User
      • 54:
        • name: DESKTOP-O0RHR6C\User:Start Menu\Programs\Zoom
        • groupName: Start Menu\Programs\Zoom
        • user: DESKTOP-O0RHR6C\User
  • devices:
    • list:
      • 0:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0010
      • 1:
        • classID: System
        • name: System board
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
      • 2:
        • classID: System
        • name: System board
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
      • 3:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0046
      • 4:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0045
      • 5:
        • classID: Unknown
        • name: Bluetooth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0007
      • 6:
        • classID: Unknown
        • name: MG5500 series _7A03FC000000
        • manufacturer: CANON INC.
        • classGUID: {C30ECEA0-11EF-4EF9-B02E-6AF81E6E65C0}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {c30ecea0-11ef-4ef9-b02e-6af81e6e65c0}\0000
      • 7:
        • classID: MEDIA
        • name: Intel(R) Display Audio
        • manufacturer: Intel(R) Corporation
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel(R) Corporation
        • driverDate: 26/04/2018
        • driverVersion: 6.16.0.3208
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
      • 8:
        • classID: HIDClass
        • name: Dell Universal Receiver
        • manufacturer: DELL
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: DELL
        • driverDate: 4/03/2016
        • driverVersion: 1.0.0.3
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0004
      • 9:
        • classID: DiskDrive
        • name: Generic- SD/MMC USB Device
        • manufacturer: Challenger Backup Solutions, LLC
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Challenger Backup Solutions, LLC
        • driverDate: 11/08/2013
        • driverVersion: 2.3.72.0
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0002
      • 10:
        • classID: Mouse
        • name: HID-compliant mouse
        • manufacturer: Microsoft
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0002
      • 11:
        • classID: Unknown
        • name: Root Print Queue
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
      • 12:
        • classID: System
        • name: Intel(R) processor System Control and Status Registers - D157
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
      • 13:
        • classID: System
        • name: Volume Manager
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.572
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
      • 14:
        • classID: HIDClass
        • name: HID-compliant device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0018
      • 15:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0002
      • 16:
        • classID: Image
        • name: MG5500 series _7A03FC000000
        • manufacturer: CANON INC.
        • classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
      • 17:
        • classID: Unknown
        • name: Line-In (USB Sound Blaster HD)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0007
      • 18:
        • classID: Bluetooth
        • name: Broadcom 2046 Bluetooth 2.1 USB UHE Dongle.
        • manufacturer: Broadcom
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Broadcom Corporation
        • driverDate: 18/10/2013
        • driverVersion: 12.0.0.8047
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
      • 19:
        • classID: Unknown
        • name: OneNote (Desktop)
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
      • 20:
        • classID: Net
        • name: WAN Miniport (PPPOE)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
      • 21:
        • classID: System
        • name: Marty Bose Hands-Free AG
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0050
      • 22:
        • classID: System
        • name: Microsoft Basic Display Driver
        • manufacturer: (Standard display types)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0047
      • 23:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
      • 24:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
      • 25:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
      • 26:
        • classID: MEDIA
        • name: Marty Bose Hands-Free AG Audio
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0012
      • 27:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0011
      • 28:
        • classID: Unknown
        • name: SPDIF-Out (USB Sound Blaster HD)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0005
      • 29:
        • classID: WPD
        • name: Marty Expansion Drive
        • manufacturer: Seagate
        • classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0000
      • 30:
        • classID: System
        • name: Numeric data processor
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
      • 31:
        • classID: Net
        • name: Broadcom NetLink (TM) Gigabit Ethernet
        • manufacturer: Broadcom Corporation
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 18/08/2015
        • driverVersion: 15.6.1.3
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
      • 32:
        • classID: Unknown
        • name: Microsoft RRAS Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0008
      • 33:
        • classID: Printer
        • name: Canon MG5500 series Printer
        • manufacturer: Canon
        • classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Canon
        • driverDate: 11/07/2013
        • driverVersion: 2.70.2.30
        • driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
      • 34:
        • classID: MEDIA
        • name: Realtek Audio
        • manufacturer: Realtek
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 29/01/2019
        • driverVersion: 6.0.1.8627
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0008
      • 35:
        • classID: MEDIA
        • name: Marty Bose Stereo
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0010
      • 36:
        • classID: Net
        • name: WAN Miniport (PPTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
      • 37:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
      • 38:
        • classID: System
        • name: Microsoft Hyper-V Virtualization Infrastructure Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.423
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
      • 39:
        • classID: SCSIAdapter
        • name: USB Attached SCSI (UAS) Mass Storage Device
        • manufacturer: USB Attached SCSI (UAS) Compatible Device
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0001
      • 40:
        • classID: Net
        • name: WAN Miniport (IKEv2)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
      • 41:
        • classID: System
        • name: Composite Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
      • 42:
        • classID: System
        • name: Microsoft Virtual Drive Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
      • 43:
        • classID: HIDClass
        • name: Dell Universal Receiver
        • manufacturer: DELL
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: DELL
        • driverDate: 4/03/2016
        • driverVersion: 1.0.0.3
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0005
      • 44:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0013
      • 45:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0011
      • 46:
        • classID: SCSIAdapter
        • name: Microsoft Storage Spaces Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.423
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
      • 47:
        • classID: Bluetooth
        • name: Marty Bose
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0004
      • 48:
        • classID: System
        • name: Intel(R) QuickPath Interconnect - D151
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
      • 49:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
      • 50:
        • classID: System
        • name: System speaker
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
      • 51:
        • classID: Net
        • name: Microsoft Kernel Debug Network Adapter
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
      • 52:
        • classID: System
        • name: Legacy device
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0044
      • 53:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
      • 54:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0003
      • 55:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0006
      • 56:
        • classID: Unknown
        • name: KD-65X9300D
        • manufacturer: Sony
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
      • 57:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
      • 58:
        • classID: Processor
        • name: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
      • 59:
        • classID: Processor
        • name: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
      • 60:
        • classID: Processor
        • name: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
      • 61:
        • classID: Processor
        • name: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
      • 62:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
      • 63:
        • classID: hdc
        • name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26
        • manufacturer: Intel
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 25/07/2013
        • driverVersion: 9.1.9.1005
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0001
      • 64:
        • classID: Unknown
        • name: Fax
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
      • 65:
        • classID: Bluetooth
        • name: Microsoft Bluetooth Enumerator
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0001
      • 66:
        • classID: Unknown
        • name: OneNote for Windows 10
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
      • 67:
        • classID: DiskDrive
        • name: CT480BX500SSD1 ATA Device
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
      • 68:
        • classID: System
        • name: Intel(R) processor PCI Express Root Port 1 - D138
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
      • 69:
        • classID: System
        • name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 25/07/2013
        • driverVersion: 9.1.9.1005
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
      • 70:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
      • 71:
        • classID: DiskDrive
        • name: Seagate Expansion Desk SCSI Disk Device
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0006
      • 72:
        • classID: Unknown
        • name: D2757 (NVIDIA High Definition Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0002
      • 73:
        • classID: Display
        • name: NVIDIA GeForce GTX 750 Ti
        • manufacturer: NVIDIA
        • classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
        • driverProvider: NVIDIA
        • driverDate: 24/07/2019
        • driverVersion: 26.21.14.3200
        • driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
      • 74:
        • classID: System
        • name: System timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
      • 75:
        • classID: System
        • name: UMBus Root Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
      • 76:
        • classID: Bluetooth
        • name: Bluetooth Device (RFCOMM Protocol TDI)
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0005
      • 77:
        • classID: Net
        • name: Bluetooth Device (Personal Area Network)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
      • 78:
        • classID: System
        • name: Intel(R) processor Semaphore and Scratchpad Registers - D156
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
      • 79:
        • classID: Unknown
        • name: Canon MG5500 series Printer WS
        • manufacturer: Canon
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0007
      • 80:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0006
      • 81:
        • classID: Unknown
        • name: Microsoft Radio Device Enumeration Bus
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
      • 82:
        • classID: HIDClass
        • name: Dell Universal Receiver HID-compliant vendor-defined device
        • manufacturer: Dell Inc.
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Dell Inc.
        • driverDate: 2/07/2020
        • driverVersion: 1.0.4.0
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0014
      • 83:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0012
      • 84:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
      • 85:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0019
      • 86:
        • classID: Unknown
        • name: Microsoft Device Association Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
      • 87:
        • classID: WPD
        • name: MartyFlexBlue Drive
        • manufacturer: Seagate
        • classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0001
      • 88:
        • classID: Computer
        • name: ACPI x64-based PC
        • manufacturer: (Standard computers)
        • classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
      • 89:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
      • 90:
        • classID: Unknown
        • name: Telstra Gateway
        • manufacturer: Technicolor
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0010
      • 91:
        • classID: CDROM
        • name: HL-DT-ST BD-RE BH16NS40 ATA Device
        • manufacturer: (Standard CD-ROM drives)
        • classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
      • 92:
        • classID: Net
        • name: WAN Miniport (Network Monitor)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
      • 93:
        • classID: Net
        • name: WAN Miniport (IP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
      • 94:
        • classID: System
        • name: Pci Bus
        • manufacturer: AMD
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: AMD
        • driverDate: 5/03/2019
        • driverVersion: 19.20.0.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
      • 95:
        • classID: MEDIA
        • name: USB Sound Blaster HD
        • manufacturer: Creative Technology Ltd.
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Creative Technology Ltd.
        • driverDate: 26/03/2013
        • driverVersion: 1.2.21.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0011
      • 96:
        • classID: Mouse
        • name: PRIMAX HID-compliant Bluetooth Mouse
        • manufacturer: Kensington Computer Products Group
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Kensington Computer Products Group
        • driverDate: 8/01/2008
        • driverVersion: 1.4.3.8
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
      • 97:
        • classID: USB
        • name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
      • 98:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0003
      • 99:
        • classID: System
        • name: High Definition Audio Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
      • 100:
        • classID: USB
        • name: USB Mass Storage Device
        • manufacturer: Compatible USB storage device
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
      • 101:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0020
      • 102:
        • classID: DiskDrive
        • name: Generic- Compact Flash USB Device
        • manufacturer: Challenger Backup Solutions, LLC
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Challenger Backup Solutions, LLC
        • driverDate: 11/08/2013
        • driverVersion: 2.3.72.0
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0003
      • 103:
        • classID: Monitor
        • name: AOC 2757
        • manufacturer: AOC International (Europe) GmbH
        • classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
        • driverProvider: AOC International (Europe) GmbH
        • driverDate: 7/09/2015
        • driverVersion: 1.0.0.0
        • driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
      • 104:
        • classID: System
        • name: Microsoft ACPI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
      • 105:
        • classID: hdc
        • name: ATA Channel 0
        • manufacturer: (Standard IDE ATA/ATAPI controllers)
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0002
      • 106:
        • classID: hdc
        • name: ATA Channel 1
        • manufacturer: (Standard IDE ATA/ATAPI controllers)
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0003
      • 107:
        • classID: System
        • name: Microsoft Basic Render Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.84
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0048
      • 108:
        • classID: Bluetooth
        • name: Marty Bose Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0003
      • 109:
        • classID: Unknown
        • name: Realtek Digital Output (Realtek Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
      • 110:
        • classID: hdc
        • name: Intel(R) 5 Series/3400 Series Chipset Family 4 port Serial ATA Storage Controller - 3B20
        • manufacturer: Intel
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 25/07/2013
        • driverVersion: 9.1.9.1005
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
      • 111:
        • classID: DiskDrive
        • name: WDC WD20EZRZ-00Z5HB0 ATA Device
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
      • 112:
        • classID: Net
        • name: WAN Miniport (SSTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
      • 113:
        • classID: System
        • name: PCI-to-PCI Bridge
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
      • 114:
        • classID: System
        • name: High Definition Audio Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
      • 115:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
      • 116:
        • classID: Mouse
        • name: HID-compliant mouse
        • manufacturer: Microsoft
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
      • 117:
        • classID: Unknown
        • name: Microphone (USB Sound Blaster HD)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0008
      • 118:
        • classID: System
        • name: ACPI Fixed Feature Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
      • 119:
        • classID: DiskDrive
        • name: Generic- MS/MS-Pro USB Device
        • manufacturer: Challenger Backup Solutions, LLC
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Challenger Backup Solutions, LLC
        • driverDate: 11/08/2013
        • driverVersion: 2.3.72.0
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0005
      • 120:
        • classID: hdc
        • name: ATA Channel 0
        • manufacturer: (Standard IDE ATA/ATAPI controllers)
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0004
      • 121:
        • classID: hdc
        • name: ATA Channel 1
        • manufacturer: (Standard IDE ATA/ATAPI controllers)
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0005
      • 122:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0010
      • 123:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0007
      • 124:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0042
      • 125:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
      • 126:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
      • 127:
        • classID: System
        • name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 25/07/2013
        • driverVersion: 9.1.9.1005
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
      • 128:
        • classID: Unknown
        • name: Microsoft XPS Document Writer
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
      • 129:
        • classID: System
        • name: Intel(R) QuickPath Interconnect - D150
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
      • 130:
        • classID: Unknown
        • name: Dell Wireless Monitor Virtual HID Control Device
        • manufacturer: Dell
        • classGUID: {6BB86DAF-B3E7-4289-B2AD-1361DC9058FE}
        • driverProvider: Screenovate Technologies Ltd.
        • driverDate: 29/02/2016
        • driverVersion: 5.0.0.501
        • driverGUID: {6bb86daf-b3e7-4289-b2ad-1361dc9058fe}\0000
      • 131:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0008
      • 132:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0016
      • 133:
        • classID: Unknown
        • name: Speakers (Sound Blaster X-Fi MB 3)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
      • 134:
        • classID: Unknown
        • name: Microsoft Print to PDF
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
      • 135:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
      • 136:
        • classID: System
        • name: Intel(R) processor Miscellaneous Registers - D158
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
      • 137:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
      • 138:
        • classID: Unknown
        • name: MartyBose700Soundbar
        • manufacturer: Bose
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0005
      • 139:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
      • 140:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0021
      • 141:
        • classID: Unknown
        • name: Adobe PDF
        • manufacturer: Adobe
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
      • 142:
        • classID: System
        • name: Intel(R) Management Engine Interface
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 17/09/2009
        • driverVersion: 6.0.0.1179
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
      • 143:
        • classID: Unknown
        • name: Microsoft GS Wavetable Synth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
      • 144:
        • classID: System
        • name: ACPI Power Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
      • 145:
        • classID: Unknown
        • name: STB 10.0.0.89
        • manufacturer: Fetch Technologies Co., Ltd
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0004
      • 146:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0012
      • 147:
        • classID: System
        • name: High precision event timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0043
      • 148:
        • classID: Unknown
        • name: SPDIF-In (USB Sound Blaster HD)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0004
      • 149:
        • classID: System
        • name: Intel(R) H57 Express Chipset LPC Interface Controller - 3B08
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 25/07/2013
        • driverVersion: 9.1.9.1005
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
      • 150:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
      • 151:
        • classID: System
        • name: NDIS Virtual Network Adapter Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
      • 152:
        • classID: SCSIAdapter
        • name: USB Attached SCSI (UAS) Mass Storage Device
        • manufacturer: USB Attached SCSI (UAS) Compatible Device
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0002
      • 153:
        • classID: System
        • name: Intel(R) processor System Management Registers - D155
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
      • 154:
        • classID: Unknown
        • name: Phono-In (USB Sound Blaster HD)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0006
      • 155:
        • classID: Unknown
        • name: What U Hear (USB Sound Blaster HD)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0003
      • 156:
        • classID: System
        • name: System CMOS/real time clock
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
      • 157:
        • classID: MEDIA
        • name: NVIDIA High Definition Audio
        • manufacturer: NVIDIA
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: NVIDIA Corporation
        • driverDate: 24/07/2019
        • driverVersion: 1.3.38.16
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0009
      • 158:
        • classID: System
        • name: Programmable interrupt controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
      • 159:
        • classID: Display
        • name: Citrix Indirect Display Adapter
        • manufacturer: Citrix Systems Inc.
        • classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Citrix Systems Inc.
        • driverDate: 23/01/2019
        • driverVersion: 12.40.44.247
        • driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
      • 160:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0017
      • 161:
        • classID: Unknown
        • name: Speaker (USB Sound Blaster HD)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0009
      • 162:
        • classID: System
        • name: Microsoft System Management BIOS Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0049
      • 163:
        • classID: Unknown
        • name: AudioWear Voice
        • manufacturer:
        • classGUID: {00000000-0000-0000-0000-000000000000}
        • driverProvider:
        • driverDate:
        • driverVersion:
        • driverGUID:
      • 164:
        • classID: 1394
        • name: VIA 1394 OHCI Compliant Host Controller
        • manufacturer: VIA
        • classGUID: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {6bdd1fc1-810f-11d0-bec7-08002be2092f}\0000
      • 165:
        • classID: System
        • name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 25/07/2013
        • driverVersion: 9.1.9.1005
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
      • 166:
        • classID: DiskDrive
        • name: Seagate Backup+ BL SCSI Disk Device
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0007
      • 167:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0001
      • 168:
        • classID: Mouse
        • name: HID-compliant mouse
        • manufacturer: Microsoft
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0003
      • 169:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
      • 170:
        • classID: System
        • name: Plug and Play Software Device Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
      • 171:
        • classID: System
        • name: Citrix Virtual Bus Enumerator
        • manufacturer: Citrix Systems, Inc.
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Citrix Systems, Inc.
        • driverDate: 9/11/2017
        • driverVersion: 7.16.0.20
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
      • 172:
        • classID: System
        • name: Dell Data Vault Control Device
        • manufacturer: Dell Technologies
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Dell Technologies
        • driverDate: 30/07/2020
        • driverVersion: 2.0.5.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
      • 173:
        • classID: System
        • name: Dell Peripheral Manager
        • manufacturer: Dell Inc.
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Dell Inc.
        • driverDate: 31/03/2020
        • driverVersion: 1.2.0.21
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
      • 174:
        • classID: Unknown
        • name: MG5500 series _7A03FC000000
        • manufacturer: CANON INC.
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
      • 175:
        • classID: DiskDrive
        • name: Generic- SM/xD-Picture USB Device
        • manufacturer: Challenger Backup Solutions, LLC
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Challenger Backup Solutions, LLC
        • driverDate: 11/08/2013
        • driverVersion: 2.3.72.0
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0004
      • 176:
        • classID: USB
        • name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
      • 177:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
      • 178:
        • classID: System
        • name: Remote Desktop Device Redirector Bus
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
      • 179:
        • classID: System
        • name: Intel(R) processor DMI - D131
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/07/2013
        • driverVersion: 9.1.9.1004
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
      • 180:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
      • 181:
        • classID: Unknown
        • name: AudioWear
        • manufacturer:
        • classGUID: {00000000-0000-0000-0000-000000000000}
        • driverProvider:
        • driverDate:
        • driverVersion:
        • driverGUID:
      • 182:
        • classID: Net
        • name: WAN Miniport (IPv6)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
      • 183:
        • classID: MEDIA
        • name: Sound Blaster X-Fi MB 3
        • manufacturer: Creative Technology Ltd.
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Creative
        • driverDate: 13/06/2013
        • driverVersion: 6.10.1.4
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
      • 184:
        • classID: System
        • name: ELAN SMBus Driver
        • manufacturer: ELAN SMBus
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: ELAN SMBus
        • driverDate: 18/03/2019
        • driverVersion: 15.21.1.11
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
      • 185:
        • classID: System
        • name: Direct memory access controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
      • 186:
        • classID: Net
        • name: WAN Miniport (L2TP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
      • 187:
        • classID: Bluetooth
        • name: Marty Bose Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0002
1 answer
Suzanna
Pro answer
Added an answer Nov 05, 2020 at 07:48 AM
Translate

Dear Marty,

Thank you for posting your question on our forum.

The issue may be caused by several reasons. In order to fix the issue, please do the following:

- Install the latest updates for the OS.

- Check OS for viruses.

- Under the admin, execute the command "sfc / scannow" in CMD.

- Reinstall video player codecs. You can find an example here: https://www.codecguide.com/download_kl.htm

- If the suggested recommendations do not work, please send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Suzanna
Pro answer
Added an answer Nov 05, 2020 at 07:48 AM
Translate

Dear Marty,

Thank you for posting your question on our forum.

The issue may be caused by several reasons. In order to fix the issue, please do the following:

- Install the latest updates for the OS.

- Check OS for viruses.

- Under the admin, execute the command "sfc / scannow" in CMD.

- Reinstall video player codecs. You can find an example here: https://www.codecguide.com/download_kl.htm

- If the suggested recommendations do not work, please send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.