929 questions

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1493 views
Apr 12, 2020 at 01:07 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1290 views
Apr 08, 2020 at 06:38 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1493 views
Apr 07, 2020 at 04:37 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1353 views
Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1356 views
Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1496 views
Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1511 views
Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1492 views
Apr 02, 2020 at 12:57 PM

Key

I cant find my real windows key even tho i brought it and it was online

1277 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1391 views
Mar 29, 2020 at 04:32 AM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1564 views
Mar 28, 2020 at 01:52 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1505 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1606 views
Mar 26, 2020 at 04:12 PM

no windows updates

i have been trying to update to the windows march update but I can't

1639 views
Mar 25, 2020 at 03:40 AM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1491 views
Mar 23, 2020 at 10:04 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1625 views
Mar 18, 2020 at 05:10 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1533 views
Mar 13, 2020 at 07:22 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1660 views
Mar 11, 2020 at 01:27 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1319 views
Mar 08, 2020 at 12:56 PM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1562 views
Mar 08, 2020 at 08:57 AM

Browswer history

Before I installed Boostspeed, I used to be able to start typing a website into my browser and it would recognize what I was doing and fill in the rest for me. Super convenient for sites that I use all the time like banks. Now that doesn't work anymore and I really miss it. How do I get it back? Thanks!
774 views
Jan 13, 2022 at 10:20 PM

Recover deleted files

I stupidly deleted files from my Seagate backup, OneDrive, and computer. How can I get them back? I have tried Recuva but it does not work. The Windows Recovery does not work. Any suggestions particularly any software that really works?

Thanks,
Srbuckeye
773 views
Apr 29, 2023 at 08:20 PM

Explorer

When searching for files and folders, two panels are convenient, but there is no such mode in Explorer. Why?
768 views
Jun 05, 2022 at 08:59 PM

HDD

HDD постоянно загружен на 100%
При загрузке и при рабте ПК
768 views
Dec 03, 2022 at 08:44 PM

Windows Security and Explorer freeze.

I updated Windows 10 yesterday. Windows Security and Explorer freeze. When I run BoostSpeed13 ver.13.0.0.6, it freezes, but Windows Security and Explorer work normally without BoostSpeed13. Please tell me how to resolve.
767 views
Nov 16, 2023 at 01:53 AM

Random ping spikes

Recently, while I play games my computer has random lag spikes for a few seconds. My computer isnt even a year old yet and just started doing it, how do i fix it?
767 views
Dec 28, 2022 at 11:54 PM

Hard drive not showing up on optimize screen

When using windows explorer, a specific hard drive is not showing up when I check the optimize box. I can scan and repair it but not optimize it. I used the free degrament tool by auslogics but even after auslogics deframented it, it is not showing up.
Should I be concerned about this? What does this mean?
thank you for your response(s).
766 views
Jul 04, 2022 at 12:34 AM

Retrieving purged files

How do I retrieve discared files for a particular date. I have hundreds of discarded files but only need those for a single date.
763 views
Aug 10, 2022 at 06:19 PM

проблема с панелью задач

перестала работать панель задач
произошло это так - включаю я пк, немного поиграл, буквально минут 15-20, и меня встретил синий экран, который не смерти, а обычный синий экран ошибки, где пишут перезагрузка, проблема с чем-то (ну вы поняли, да ведь?), после перезагрузки начались проблемы с жёсткими дисками, но я их решил, и после решения проблем с дисками перестала работать панель задач, только открываются ярлыки разных приложений, а вот системные не работают, например пуск, поиск, звук, календарь, да даже настройки не открываются! всё перепробывал! и powershell, ну команды в нём и т.д., всякие приложения.
помогите пожалуйста!
760 views
Mar 20, 2023 at 06:41 PM

windows

какую сборку виндовс лучше поставить для частного лица?
756 views
Mar 09, 2022 at 05:58 PM

duplicate files

Which duplicate files are safe to remove?
756 views
Dec 26, 2022 at 01:39 PM

Run Command History

Hello,

Everytime Boost Speed runs automatic scanner on Sunday's the run commands history gets deleted. I have unchecked this option in the privacy settings in the software but this still keeps happening.
755 views
May 16, 2023 at 03:09 PM

can not download .exe file

Everytime I try to download the newsest version of BootSpeed, my laptop saves it as an Adobe PDF file and will not open/install. Will completely removing the BootSpeed app and then downloading the newest version work around my problem?
752 views
Jul 24, 2022 at 05:46 PM

Fix Broken Shortcuts

How does one fix/repair broken shortcuts. Auslogics gets hung up when using the Stability function.
752 views
Nov 24, 2021 at 04:36 AM

Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
747 views
Apr 16, 2023 at 07:42 AM

full C drive

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?
747 views
Jun 26, 2022 at 11:23 PM

DEFRAGMENTATION EINER SSD-FESTPLATTE

BoostSpeed12 bietet eine Defragmentierung auch für SSD-Festplatten an. Ist dies ratsam? Andere Computer-Experten raten davon ab!
746 views
Jun 24, 2022 at 02:31 PM

Відсутнє налаштування

Зникло налаштування "Яскравість" в Центрі підтримки портативних ПК...
746 views
Jan 11, 2022 at 11:43 AM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
745 views
Nov 14, 2023 at 08:58 AM

Выделенная память

Подскажите, почему у меня выделенной памяти всегда больше, чем используемой?
Как можно ее очищать? Вручную или атвоматически.
742 views
May 30, 2023 at 07:46 PM