298 questions

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

1070 views
Jan 31, 2020 at 02:56 PM

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1493 views
Jan 28, 2020 at 06:29 AM

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1.

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1. При "активации_соединения" телевизор "говорит", что не находит ЭТО_УСТРОЙСТВО = называемое "ноутбуком" = то-есть = DESKTOP-G71D1L .

1235 views
Jan 23, 2020 at 02:01 PM

Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

1307 views
Jan 05, 2020 at 08:39 PM

transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

1297 views
Jan 01, 2020 at 08:17 AM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

1042 views
Dec 27, 2019 at 02:53 AM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

889 views
Dec 04, 2019 at 08:38 AM

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
1064 views
Nov 16, 2019 at 08:19 AM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
5534 views
Nov 13, 2019 at 01:42 AM

Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

1000 views
Oct 23, 2019 at 01:22 PM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1299 views
Oct 22, 2019 at 02:31 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
4664 views
Sep 17, 2019 at 03:09 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
975 views
Sep 16, 2019 at 03:22 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1153 views
Sep 12, 2019 at 10:56 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2029 views
Sep 11, 2019 at 08:40 PM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
775 views
Aug 10, 2019 at 02:02 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7322 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
895 views
Jul 25, 2019 at 10:17 PM

RAM is getting full most of the time

Hi,

I have an 8GB RAM and getting full most of the time.

Is there a way or app that can auto optimize my RAM?

Looking forward to your reply.

Many thanks!

Regards,

Mark
381 views
Feb 02, 2023 at 12:54 AM

Windows 10 install software as admin

Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)
379 views
Mar 15, 2023 at 08:51 PM

BIOS findet SATA Festplatte nicht.

Wie finde ich Password für BIOS Einstellungen?
379 views
Aug 30, 2023 at 12:53 PM

Lost partition

My SSD took several days to recover, via an automated Microsoft Windows process.

My disk had a C: drive, for OS and D: drive for my files, photo's etc. While the c: drive was recovered, the d: drive has disappeared. How can I recover the D: drive, please?
378 views
Sep 17, 2023 at 07:52 PM

C'est cher ....

Pour quoi est-il si chère ?
50.95€, 54 €...
Les prix varies ...
Gérard Ridel
377 views
May 03, 2023 at 12:03 AM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

372 views
Apr 20, 2023 at 12:49 AM

won't post

Good Day!
I hope this finds you well! I am tryinbg to install the above graphics card to my system (ASRock RX 6800 Phantom Gaming Graphics Card) and I am not getting my system to post. I am runing a Ryze 7 3800X on an ASRock B550M Pro4 motherboard, with 32 GB RAM, a 1TB Corsair NvMe card in the 4.0 PCIe slot, 500 GB NVMe card in the other 3.0 M2 slot, 500 GB digital drive and a 4 TB Hard Drive internally. This is all powered with a 800W PSU.
The card has been tested and is good, what am I missing to make this card post?!!

Let me just say thank you in advance! I appreciate the offer of help!

djmes
357 views
Nov 13, 2022 at 07:35 PM

Laptop freezes on and off

Lenovo laptop freezes on and off. I have few apps open at the same time and I wfh these days. so I logged onto VDI to connect to my workspace. Can you remote login and help.
355 views
Sep 23, 2022 at 12:33 PM

partition unable to delete

mysteriosly at some time this drive got extra partition. it originally had terbyte. I install seagate disc wizard, which recognized the second partition, but when I asked it to delete the partition it did not nor did it explain why not. of course when I asked windows 10 to format the drive, it only formatted the first partition (only 4gb). I want only ONE partition at this time
344 views
Jul 12, 2023 at 04:52 AM

boostspeed

Pc still not operating smooth see no changes since using boost speed after two or three scans. maybe problem is windows or age of PC or Spectrum cable.
341 views
Jul 10, 2023 at 04:55 PM

How to setup RAID 1 on computer with MSI

I have a pair of brand new Samsung 990 Pro 2TB each NVME M.2 drives
Can you please help me with a step by step guide of How to create RAID 1 istallation and setting up so that I can install and run Windows 11 Pro 22H2 setup with that arrangement. I have already backed up all my current Samsung 980Pro 1Tb M.2 Drive and will coppy from my backups on to my new drives in Raid 1
Thank you.
Denis BATU (DeltaBravo)
335 views
Jul 20, 2023 at 10:02 AM

Managing more than 1 PC with Bootspeed 13

Hi
Can I use the same licence to upgrade other PCs to BootSpeed 13 Pro?
What is required for our second PC to be upgraded to Pro?
Thanks
Russ
330 views
Jul 13, 2023 at 02:09 AM

No Sound

I performed an overnight system restore on my Lenovo Ideapad laptop. When I logged in, there was an "X" on my sound system, which translated in to missing driver. I attempted to update through Device Manager, but it came back as driver missing. How do I fix this problem?
329 views
Jul 31, 2023 at 10:53 AM

Problème fonctionnement Bluetooth

Bonjour, suite à une mise à jour de Windows (?), mon clavier Bluetooth n'est plus reconnu. Dans "paramètres", il est indiqué : installation bloquée par stratégie de groupe.
Que dois-je faire pour réutiliser mon clacier normalement ?
Merci par avance
Cordialement
323 views
Aug 31, 2023 at 10:07 AM

wrong core amount

Hi,

Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
321 views
Feb 08, 2023 at 05:59 PM

El teclado de mi laptop no funciona

Tengo una laptop Lenovo T470 y un teclado externo Microsoft Ergonomic keyboard 4000
Compre la lic de BOOTSPEED y tambien la licencia de DRIVER UPDATER
Cuando actualizo los drivers ya no funciona ningun teclado
Esto ya me sucedio dos veces y esta es la tercera ocasion
Necesito me ayuden a resolverlo
Para redactar este correo estoy utilizando el teclado en pantalla
309 views
Oct 03, 2023 at 06:10 PM

установить андройд 13

мой пк не видит нокиа 503- андройд самостоятельно установить не могу.прошу установить андройд 13 на нокиа 503 через ноутбоок самсунг R540 ОН ПОДКЛЮЧЕН ПО КАБЕЛЮ USB.
305 views
Oct 26, 2023 at 02:48 PM

Computer is Slow

Why is my computer so slow,,,,,,,I realize my computer is 7 years old but is there anything I can do to speed it up.
304 views
Oct 01, 2023 at 05:49 AM

USB

I had my PC repaired (for a new heat sink) and
now, the USB Ports on the front of the PC don't
work anymore. The back ones work fine.
Is there an easy fix?
300 views
Sep 06, 2023 at 05:11 PM

error en el dispositivo usb

es posible con los programas que he adquirido xcon ustedes, poder recuperar mi dispositivo USB (memorias USB) que al colocarla en mi computador, me aparece que no la reconoce, dice que en mi dispositivo hay un error de comunicacion ( error 43) al parecer y no he podido usar mi memoria USB y alli tengo todos mis archivos.

si no es posible, me recomiendan alguna aplicacion para poder recuperar mi memoria USB?
296 views
Nov 13, 2023 at 02:14 AM