Device-related issues

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Monitor no responde

¿Por qué motivo el monitor de mi pc de sobremesa se me apaga y deja de responder cuando estoy jugando a algún juego?

1 answer

14 views

el_kp

May 29, 2023 at 05:59 PM

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При подключении ASMT USB 3.0 Destop H SCSI Disk Device система то видит его, то нет: предлагает отформатировать или обновить драйвер (обновила драйвер тома файловой системы WPD). Как сделать этот диск рабочим не отключая его от ПК (каждый раз монтировать и размонтировать...)?

! не видела данного устройства в выпадающем меню, выбрала другое...

1 answer

53 views

Irina

May 18, 2023 at 08:38 AM

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C'est cher ....

Pour quoi est-il si chère ?
50.95€, 54 €...
Les prix varies ...
Gérard Ridel

2 answers

81 views

user30497

May 03, 2023 at 12:03 AM

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Вопрос

ноутбук медленно работает,зависает..

1 answer

89 views

Евгений

May 02, 2023 at 02:36 PM

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Device-related issues / Browser Cache

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

2 answers

77 views

Martijn Schoonhoven

Apr 21, 2023 at 01:46 PM

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Device-related issues / Other

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

3 answers

73 views

user29411

Apr 20, 2023 at 12:49 AM

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Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James

1 answer

86 views

James Minotto

Apr 05, 2023 at 03:12 PM

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POSSIBLE CONTRADICTION

I'm evaluation BoostSpeed and one of the ways that it will save me 3Gb of disk space is to do a Disk Defrag. My hard drive is an SSD and I thought that defragging an SSD was not advised by several well known industry experts. Please explain - Thank you!

1 answer

107 views

Mike

Mar 23, 2023 at 12:11 AM

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Device-related issues / Display Issues

Windows 10 install software as admin

Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)

1 answer

79 views

HPXPWindows2030

Mar 15, 2023 at 08:51 PM

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Device-related issues / Display Issues

Brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR

1 answer

88 views

ajamesc55

Feb 27, 2023 at 04:16 AM

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Smart Card Service

Hello!
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry

1 answer

88 views

user4813

Feb 19, 2023 at 08:21 PM

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адаптер

Почему не запускается и как обновить

1 answer

107 views

Roman

Feb 14, 2023 at 10:24 AM

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Driver Issues

Hello Dear Sir, Madam,

We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64

I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.

As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?

It would mean the world to us!!

I have added a pic, of the properties of the card with it, using the program speccy

Thanks for the help!

Best Regards!

1 answer

112 views

WesDon

Feb 10, 2023 at 05:11 PM

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Device-related issues / cores

wrong core amount

Hi,

Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?

1 answer

95 views

Dirk

Feb 08, 2023 at 05:59 PM

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external hard drive recovery

so i have ran check disk a few times on a external hard drive to see if i can possibly repair the thing and if not recover some things that are still on it. windows does not recognize the drive but 3rd party software does, so as i'm running check disk it sees one bad sector like at somewhat of the begging of the scan then it continues and runs almost to the end of the scan but does'nt qiute finish the scan, instead it suddenly stops, the screen goes black for a second and then it reboots windows and thats it. no log of what happened at the time of crash or the condition of the drive or the end result...nothing. so i'm wondering if you can shed some light on the situation and maybe some remedies if any? thanks, cweklund

P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.

1 answer

112 views

cweklund

Feb 05, 2023 at 12:28 AM

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Device-related issues / Ram

RAM is getting full most of the time

Hi,

I have an 8GB RAM and getting full most of the time.

Is there a way or app that can auto optimize my RAM?

Looking forward to your reply.

Many thanks!

Regards,

Mark

1 answer

114 views

Mark

Feb 02, 2023 at 12:54 AM

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Boost Speed doesn't recognize SSD

Hey guys,

Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).

How can this be fixed?

Thanks.

John

1 answer

154 views

Honza

Jan 18, 2023 at 10:55 AM

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Device-related issues / Display Issues

laptop HP all in one

De helderheid van het scherm is niet meer regelbaar

1 answer

109 views

Gilbert

Jan 06, 2023 at 03:22 PM

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Cannot connect Wifi.无法连接无线网

Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com

您好，我用Auslogics BoostSpeed 13进行了数据清理，清理之后，我的戴尔笔记本(DELL 5520)无法连接无线网，使用外置网卡、外接网线都无法连接网络。请问应该如何解决？期待您的回复，您也可以回复我的邮箱：

Content hidden to protect privacy

2 answers

132 views

Eason

Jan 05, 2023 at 08:20 AM

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удаление пустых папок Lenovo

Как удалить пустые папки Lenovo.

1 answer

113 views

Лилия Лавылова

Jan 01, 2023 at 10:42 AM

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Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

1 answer

6313 views

Retroviseur

Jul 26, 2019 at 07:34 AM

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DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.

12 answers

4058 views

Petros

Nov 13, 2019 at 01:42 AM

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Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak

6 answers

3822 views

K.M.W.

Sep 17, 2019 at 03:09 PM

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Device-related issues / Sound Issues

built in Dell Inspiron laptop Realtek microphone

My microphone has stopped working and doesn't seem recognised ny Windows 10. Zoom is displaying a picture rather than video.

1 answer

2246 views

PDJ150

May 21, 2020 at 08:41 PM

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Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.

Ron

1 answer

1698 views

user1115

Sep 11, 2019 at 08:40 PM

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keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1 answer

1310 views

suyou

Oct 02, 2020 at 01:17 PM

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copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1 answer

1205 views

wheeler

Feb 28, 2020 at 05:26 PM

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keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1 answer

1192 views

markepeterson888@gmail.com

Jun 06, 2020 at 05:19 PM

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Device-related issues / Sound Issues

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

3 answers

1149 views

Алена

Jan 28, 2020 at 06:29 AM

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Device-related issues / Sound Issues

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

2 answers

1147 views

mikes

Mar 27, 2020 at 09:03 AM

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Auslogics Blocked by User Account Control

Hi

Please can I ask for your help as I cannot access my Auslogiccs BoostSpeed 12 on my computer? I get a flagged message that User Control Account has blocked access.

Can I take this opportunity to wish you and your colleauges and families a great New Year.

Kind regards
Trevor

1 answer

1143 views

trev7rev

Jan 21, 2022 at 03:50 PM

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Device-related issues / Sound Issues

my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

1 answer

1109 views

lada1jm

Feb 03, 2020 at 04:25 PM

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Device-related issues / Wi Fi Issues

Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB

1 answer

1100 views

Steve

Sep 16, 2020 at 05:48 PM

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computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows

1 answer

1086 views

Md ibrahim hussain

Jul 22, 2020 at 07:36 AM

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Hard Disk usage 100 percent

Why The Hard Disk of windows sometime use at 100 percent and really slow down computer ?

1 answer

1069 views

KaungKaung

May 14, 2020 at 01:51 PM

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Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko

3 answers

1047 views

Sicko van Dijk

Dec 07, 2020 at 05:21 PM

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System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.

1 answer

1046 views

OU8Mike2

Sep 01, 2020 at 08:30 AM

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El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1 answer

1031 views

Christopher

Jul 28, 2020 at 12:18 AM

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Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

1 answer

1022 views