Mouse does not work

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Tom

Asked May 20, 2026 at 08:15 PM

Device-related issues / Keyboard and Mouse Issues

Mouse does not work

I tried several mouses. both wired and BlueTooth and none work on my Acer Aspire E15 laptop PC.
What should I do to get it working?

browser: msedge.exe
oS: Windows 10 x64 Home Edition (build: 19045)
winPath: C:\WINDOWS\
userDir: C:\Users\TOMLO\AppData\Roaming\
freeRam: 8451756032
locale: enu
programDir: C:\Program Files (x86)\Auslogics\Driver Updater\
disks:
- 0:
  - n: C:\
  - freeSize: 38355668992
monitors:
- 0:
  - x: 0
  - y: 0
  - dX: 1920
  - dY: 1080
  - pPI: 120
  - primary: 1
monitorDevices:
- screenW: 1920
- screenH: 1080
- list:
startups:
- list:
  - 0:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 1:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 2:
    - name: Adobe Acrobat Synchronizer
    - command: "C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe"
    - location: HKU\S-1-5-21-1381133145-519254065-3949212653-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 3:
    - name: SecurityHealth
    - command: %windir%\system32\SecurityHealthSystray.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 4:
    - name: ShadowPlay
    - command: "C:\Windows\system32\rundll32.exe" C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 5:
    - name:
    - command:
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName:
    - descr: Intel64 Family 6 Model 142 Stepping 9
    - frequency: 2711
    - coresCount: 2
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Default
  - 6:
    - name: Default:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Default
  - 7:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 8:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 9:
    - name: Public:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Public
  - 10:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Acer
    - groupName: Start Menu\Programs\Acer
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Auslogics\Anti-Malware
    - groupName: Start Menu\Programs\Auslogics\Anti-Malware
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Auslogics\BitReplica
    - groupName: Start Menu\Programs\Auslogics\BitReplica
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\Auslogics\BoostSpeed
    - groupName: Start Menu\Programs\Auslogics\BoostSpeed
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\Auslogics\Driver Updater
    - groupName: Start Menu\Programs\Auslogics\Driver Updater
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\Auslogics\Duplicate File Finder
    - groupName: Start Menu\Programs\Auslogics\Duplicate File Finder
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\Auslogics\Registry Cleaner
    - groupName: Start Menu\Programs\Auslogics\Registry Cleaner
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\Canon MG2500 series Manual
    - groupName: Start Menu\Programs\Canon MG2500 series Manual
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\Canon MG2500 series User Registration
    - groupName: Start Menu\Programs\Canon MG2500 series User Registration
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\Canon Utilities
    - groupName: Start Menu\Programs\Canon Utilities
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\Canon Utilities\IJ Scan Utility
    - groupName: Start Menu\Programs\Canon Utilities\IJ Scan Utility
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\Canon Utilities\My Image Garden
    - groupName: Start Menu\Programs\Canon Utilities\My Image Garden
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\Canon Utilities\My Printer
    - groupName: Start Menu\Programs\Canon Utilities\My Printer
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\Canon Utilities\Quick Menu
    - groupName: Start Menu\Programs\Canon Utilities\Quick Menu
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\Charter Security Suite
    - groupName: Start Menu\Programs\Charter Security Suite
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\iCloud
    - groupName: Start Menu\Programs\iCloud
    - user: Public
  - 30:
    - name: Public:Start Menu\Programs\Intel
    - groupName: Start Menu\Programs\Intel
    - user: Public
  - 31:
    - name: Public:Start Menu\Programs\iTunes
    - groupName: Start Menu\Programs\iTunes
    - user: Public
  - 32:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 33:
    - name: Public:Start Menu\Programs\Microsoft Office
    - groupName: Start Menu\Programs\Microsoft Office
    - user: Public
  - 34:
    - name: Public:Start Menu\Programs\Microsoft Office\Microsoft Office Tools
    - groupName: Start Menu\Programs\Microsoft Office\Microsoft Office Tools
    - user: Public
  - 35:
    - name: Public:Start Menu\Programs\NVIDIA Corporation
    - groupName: Start Menu\Programs\NVIDIA Corporation
    - user: Public
  - 36:
    - name: Public:Start Menu\Programs\RealFlight 7.5
    - groupName: Start Menu\Programs\RealFlight 7.5
    - user: Public
  - 37:
    - name: Public:Start Menu\Programs\Seagate Dashboard
    - groupName: Start Menu\Programs\Seagate Dashboard
    - user: Public
  - 38:
    - name: Public:Start Menu\Programs\StartUp
    - groupName: Start Menu\Programs\StartUp
    - user: Public
  - 39:
    - name: Public:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Public
  - 40:
    - name: Public:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Public
  - 41:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu
    - groupName: Start Menu
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 42:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 43:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 44:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 45:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 46:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 47:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 48:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: LAPTOP-5G6CQKDR\TOMLO
  - 49:
    - name: LAPTOP-5G6CQKDR\TOMLO:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: LAPTOP-5G6CQKDR\TOMLO
devices:
- list:
  - 0:
    - classID: MTD
    - name: Realtek PCIE CardReader
    - manufacturer: Realtek Semiconductor Corp.
    - classGUID: {4D36E970-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek Semiconductor Corp.
    - driverDate: 3/15/2025
    - driverVersion: 10.0.26100.21381
    - driverGUID: {4d36e970-e325-11ce-bfc1-08002be10318}\0000
  - 1:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
  - 2:
    - classID: CDROM
    - name: Slimtype DVD A DA8AESH
    - manufacturer: Corel 64 bit
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Corel
    - driverDate: 3/20/2019
    - driverVersion: 3.1.22.0
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
  - 3:
    - classID: Battery
    - name: ACPI-Compliant Control Method Battery
    - manufacturer: NEC Personal Computers, Ltd.
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: NEC Personal Computers, Ltd.
    - driverDate: 5/8/2018
    - driverVersion: 1.0.0.6
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
  - 4:
    - classID: System
    - name: ACPI Processor Aggregator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
  - 5:
    - classID: HIDClass
    - name: Synaptics HID Device
    - manufacturer: Synaptics
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Synaptics
    - driverDate: 5/7/2024
    - driverVersion: 19.0.25.12
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
  - 6:
    - classID: Unknown
    - name: Root Print Queue
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
  - 7:
    - classID: Unknown
    - name: Fax
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
  - 8:
    - classID: System
    - name: Mobile Intel(R) Processor Family I/O Thermal subsystem - 9D31
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.5.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0045
  - 9:
    - classID: SecurityDevices
    - name: Trusted Platform Module 2.0
    - manufacturer: (Standard)
    - classGUID: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}\0000
  - 10:
    - classID: Bluetooth
    - name: Microsoft Bluetooth Enumerator
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5848
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0001
  - 11:
    - classID: Net
    - name: WAN Miniport (PPPOE)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
  - 12:
    - classID: hdc
    - name: Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller
    - manufacturer: Intel Corporation
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 12/12/2022
    - driverVersion: 16.8.5.1014
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
  - 13:
    - classID: Unknown
    - name: Microsoft XPS Document Writer
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
  - 14:
    - classID: Unknown
    - name: Acer Inc. System Firmware 1.51
    - manufacturer: Acer Inc.
    - classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
    - driverProvider: Insyde Software
    - driverDate: 5/30/2019
    - driverVersion: 5.11.1.51
    - driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
  - 15:
    - classID: System
    - name: ACPI Sleep Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
  - 16:
    - classID: System
    - name: Intel(R) Management Engine Interface
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 1/20/2019
    - driverVersion: 1904.12.0.1208
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0046
  - 17:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 18:
    - classID: Net
    - name: Bluetooth Device (RFCOMM Protocol TDI)*
    - manufacturer: Luculent Systems, LLC
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Luculent Systems, LLC
    - driverDate: 2/26/2018
    - driverVersion: 1.6.0.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0014
  - 19:
    - classID: Net
    - name: Bluetooth Personal Area Network
    - manufacturer: Broadcom
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Broadcom
    - driverDate: 11/14/2010
    - driverVersion: 6.4.0.710
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
  - 20:
    - classID: Unknown
    - name: Microsoft RRAS Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0005
  - 21:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Beckhoff Automation GmbH
    - driverDate: 8/21/2014
    - driverVersion: 1.0.0.2
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 22:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Beckhoff Automation GmbH
    - driverDate: 8/21/2014
    - driverVersion: 1.0.0.2
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 23:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Beckhoff Automation GmbH
    - driverDate: 8/21/2014
    - driverVersion: 1.0.0.2
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
  - 24:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Beckhoff Automation GmbH
    - driverDate: 8/21/2014
    - driverVersion: 1.0.0.2
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
  - 25:
    - classID: Display
    - name: NVIDIA GeForce 940MX
    - manufacturer: NVIDIA
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: NVIDIA
    - driverDate: 6/24/2024
    - driverVersion: 32.0.15.5612
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0002
  - 26:
    - classID: Net
    - name: WAN Miniport (PPTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
  - 27:
    - classID: System
    - name: Mobile Intel(R) Processor Family I/O PCI Express Root Port #1 - 9D10
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.5.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
  - 28:
    - classID: System
    - name: Microsoft Hyper-V Virtualization Infrastructure Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.5794
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 29:
    - classID: System
    - name: High precision event timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
  - 30:
    - classID: Net
    - name: WAN Miniport (IKEv2)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 31:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 32:
    - classID: Unknown
    - name: Generic software component
    - manufacturer: Microsoft
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0001
  - 33:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
  - 34:
    - classID: Monitor
    - name: PnP-Monitor Lock (Standard)
    - manufacturer: Remote Utilities LLC
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Remote Utilities LLC
    - driverDate: 1/20/2019
    - driverVersion: 16.10.46.576
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
  - 35:
    - classID: System
    - name: Mobile Intel(R) Processor Family I/O PCI Express Root Port #9 - 9D18
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.5.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 36:
    - classID: Battery
    - name: NEC AC Adapter
    - manufacturer: NEC
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: NEC
    - driverDate: 5/9/2010
    - driverVersion: 1.0.0.0
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
  - 37:
    - classID: SCSIAdapter
    - name: Microsoft Storage Spaces Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.7291
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
  - 38:
    - classID: Bluetooth
    - name: Bluetooth LE Generic Attribute Service
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0010
  - 39:
    - classID: MEDIA
    - name: Intel(R) Display Audio
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 4/28/2024
    - driverVersion: 10.27.0.14
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0002
  - 40:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: JMicron
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: JMicron
    - driverDate: 7/27/2009
    - driverVersion: 1.0.4.2
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
  - 41:
    - classID: Net
    - name: Qualcomm Atheros QCA9377 Wireless Network Adapter
    - manufacturer: Qualcomm Atheros Communications Inc.
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Qualcomm Atheros Communications Inc.
    - driverDate: 3/4/2023
    - driverVersion: 12.0.0.1272
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
  - 42:
    - classID: System
    - name: Mobile 7th Generation Intel(R) Processor Family I/O LPC Controller (U Premium) - 9D58
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.5.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 43:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
  - 44:
    - classID: System
    - name: ACPI Lid
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 45:
    - classID: Printer
    - name: Microsoft IPP Class Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.7291
    - driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0002
  - 46:
    - classID: Unknown
    - name: HD WebCam
    - manufacturer: Microsoft
    - classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.7181
    - driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
  - 47:
    - classID: Unknown
    - name: HP DeskJet 2700 series [E4890D]
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0008
  - 48:
    - classID: Bluetooth
    - name: Bluetooth USB Module
    - manufacturer: Qualcomm Atheros Communications
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Qualcomm Atheros Communications
    - driverDate: 3/4/2023
    - driverVersion: 10.0.0.1272
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
  - 49:
    - classID: HIDClass
    - name: Acer Airplane Mode Controller
    - manufacturer: Acer Incorporated
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Acer Incorporated
    - driverDate: 5/30/2022
    - driverVersion: 1.0.0.10
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0004
  - 50:
    - classID: System
    - name: Intel(R) Host Bridge/DRAM Registers - 5904
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.10.4
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 51:
    - classID: System
    - name: UMBus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 52:
    - classID: System
    - name: Charge Arbitration Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0044
  - 53:
    - classID: Mouse
    - name: USB Browser Mouse
    - manufacturer: Chic
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Chic
    - driverDate: 12/19/2006
    - driverVersion: 0.0.0.0
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 54:
    - classID: Unknown
    - name: Microsoft Device Association Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
  - 55:
    - classID: Computer
    - name: ACPI x64-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 56:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 57:
    - classID: MEDIA
    - name: Realtek High Definition Audio(SST)
    - manufacturer: Realtek
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek Semiconductor Corp.
    - driverDate: 11/24/2021
    - driverVersion: 6.0.9273.1
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
  - 58:
    - classID: Net
    - name: WAN Miniport (Network Monitor)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
  - 59:
    - classID: Net
    - name: WAN Miniport (IP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
  - 60:
    - classID: System
    - name: Pci Bus
    - manufacturer: AMD
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: AMD
    - driverDate: 7/12/2021
    - driverVersion: 21.40.0.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 61:
    - classID: System
    - name: Microsoft ACPI-Compliant Embedded Controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
  - 62:
    - classID: Unknown
    - name: Generic software component
    - manufacturer: Microsoft
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0000
  - 63:
    - classID: System
    - name: Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 3/4/2015
    - driverVersion: 8.20.0.363
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
  - 64:
    - classID: System
    - name: ACPI Power Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 65:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.6456
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 66:
    - classID: System
    - name: Mobile Intel(R) Processor Family I/O PCI Express Root Port #12 - 9D1B
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.5.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
  - 67:
    - classID: Net
    - name: WAN Miniport (SSTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
  - 68:
    - classID: System
    - name: Microsoft UEFI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.7291
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 69:
    - classID: Unknown
    - name: HP DeskJet 2700 series [E4890D]
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
  - 70:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 71:
    - classID: Unknown
    - name: OneNote for Windows 10
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
  - 72:
    - classID: Net
    - name: Realtek PCIe GbE Family Controller
    - manufacturer: Realtek
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek
    - driverDate: 11/27/2024
    - driverVersion: 10.74.1128.2024
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
  - 73:
    - classID: USB
    - name: USB Root Hub (USB 3.0)
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 10/9/2025
    - driverVersion: 10.0.19041.6456
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 74:
    - classID: Bluetooth
    - name: Bluetooth LE Generic Attribute Service
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0009
  - 75:
    - classID: Unknown
    - name: Virtual HID Minidriver Collection
    - manufacturer: G-SPY System Corp.
    - classGUID: {6264E7E6-B95C-4033-908F-86E7AB9E2555}
    - driverProvider: G-SPY System Corp.
    - driverDate: 2/15/2023
    - driverVersion: 1.0.0.2
    - driverGUID: {6264e7e6-b95c-4033-908f-86e7ab9e2555}\0000
  - 76:
    - classID: Unknown
    - name: VTSIO System Timer
    - manufacturer: (Standard system devices)
    - classGUID: {E8049EEF-3870-4F8C-A54E-4D490E55BBF7}
    - driverProvider: Trihedral Engineering Limited
    - driverDate: 4/25/2017
    - driverVersion: 11.2.29.0
    - driverGUID: {e8049eef-3870-4f8c-a54e-4d490e55bbf7}\0000
  - 77:
    - classID: HIDClass
    - name: Tobii Touchpad Filter Driver
    - manufacturer: Tobii AB
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Tobii AB
    - driverDate: 6/26/2019
    - driverVersion: 1.2.3.980
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0008
  - 78:
    - classID: AudioEndpoint
    - name: Microphone (Realtek High Definition Audio(SST))
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0006
  - 79:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
  - 80:
    - classID: System
    - name: Intel 28F320C3 Flash Update Device Driver v6.6
    - manufacturer: Intel, Corp.
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel, Corp.
    - driverDate: 12/6/2022
    - driverVersion: 6.6.0.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
  - 81:
    - classID: System
    - name: Mobile Intel(R) Processor Family I/O PMC - 9D21
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.5.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0047
  - 82:
    - classID: AudioEndpoint
    - name: Speakers (Realtek High Definition Audio(SST))
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0007
  - 83:
    - classID: System
    - name: Intel(R) Core(TM) 4xxxU and 4xxxY Processor Line Power Engine Plug-in
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corp
    - driverDate: 1/29/2013
    - driverVersion: 1.0.5.591
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
  - 84:
    - classID: HIDClass
    - name: HID-compliant wireless radio controls
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0005
  - 85:
    - classID: Unknown
    - name: Microsoft Print to PDF
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
  - 86:
    - classID: System
    - name: Intel(R) Serial IO I2C Host Controller - 9D60
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 3/5/2023
    - driverVersion: 5.123.1.1023
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 87:
    - classID: Bluetooth
    - name: Bluetooth LE Generic Attribute Service
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0007
  - 88:
    - classID: Unknown
    - name: Microsoft GS Wavetable Synth
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
  - 89:
    - classID: Bluetooth
    - name: Bluetooth LE Generic Attribute Service
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0008
  - 90:
    - classID: Bluetooth
    - name: Microsoft Bluetooth LE Enumerator
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0002
  - 91:
    - classID: DiskDrive
    - name: Micron_1100_MTFDDAV256TBN
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: CRU Acquisition Group, LLC
    - driverDate: 8/29/2018
    - driverVersion: 1.2.1.1
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 92:
    - classID: System
    - name: NDIS Virtual Network Adapter Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 93:
    - classID: HIDClass
    - name: HID-compliant wireless radio controls
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
  - 94:
    - classID: HIDClass
    - name: I2C HID Device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.6093
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0006
  - 95:
    - classID: Keyboard
    - name: PS/2 Keyboard
    - manufacturer: Logicool
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Logicool
    - driverDate: 4/2/2018
    - driverVersion: 5.92.28.0
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 96:
    - classID: HIDClass
    - name: Wincor Nixdorf Digitizer Mapper
    - manufacturer: Wincor Nixdorf
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Wincor Nixdorf
    - driverDate: 12/12/2013
    - driverVersion: 1.0.17.0
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
  - 97:
    - classID: Display
    - name: Intel(R) HD Graphics 620
    - manufacturer: Intel Corporation
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 11/4/2025
    - driverVersion: 31.0.101.2140
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
  - 98:
    - classID: System
    - name: Microsoft System Management BIOS Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0043
  - 99:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
  - 100:
    - classID: USB
    - name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
    - manufacturer: Generic USB xHCI Host Controller
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 4/9/2026
    - driverVersion: 10.0.19041.7181
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 101:
    - classID: System
    - name: Plug and Play Software Device Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
  - 102:
    - classID: System
    - name: Mobile Intel(R) Processor Family I/O PCI Express Root Port #11 - 9D1A
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 1/9/2019
    - driverVersion: 10.1.5.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 103:
    - classID: System
    - name: ELAN SMBus Driver
    - manufacturer: ELAN SMBus
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: ELAN SMBus
    - driverDate: 8/4/2021
    - driverVersion: 24.14.1.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0048
  - 104:
    - classID: HIDClass
    - name: Launch Manager Wireless Device
    - manufacturer: Acer Incorporated
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Acer Incorporated
    - driverDate: 10/4/2017
    - driverVersion: 8.0.0.2
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
  - 105:
    - classID: System
    - name: Remote Desktop Device Redirector Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.7058
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
  - 106:
    - classID: Net
    - name: WAN Miniport (IPv6)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
  - 107:
    - classID: Bluetooth
    - name: P36E
    - manufacturer: Microsoft
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.3636
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0003
  - 108:
    - classID: Net
    - name: WAN Miniport (L2TP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002

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James Wright Pro answer · Answer 1 · 2026-05-22T14:48:43Z

Hello Tom,

Thank you for posting your question on our forum.

Please try these steps in order:

1) Restart the laptop

2) Test the USB ports by plugging a USB flash drive or phone into the same ports.

If the ports also fail for other devices, the USB controller may be disabled or corrupted.

3) Check if the touchpad works

If neither the touchpad nor mice work, Windows may have a driver or hardware issue.
If the touchpad works but mice do not, continue below.

4) Reinstall mouse and USB drivers

- Press Windows + X → open Device Manager, expand Mice and other pointing devices,
Universal Serial Bus controllers

- Right-click and uninstall all HID-compliant mouse, USB Root Hub devices

- Restart the laptop. Windows will reinstall all drivers automatically.

5) For Bluetooth mouse

- Go to Settings → Devices → Bluetooth & devices and remove the mouse (Input devices)
- Turn Bluetooth off and on
- Pair the mouse again

6) Disable USB power saving

- In Device Manager, expand Universal Serial Bus controllers, right click and open the properties of each USB Root Hub
- Go to Power Management and uncheck “Allow the computer to turn off this device to save power”

7) Run Windows Troubleshooter
- Go to Settings → Update & Security → Troubleshoot and run Hardware and Devices, Bluetooth troubleshooter

8) Boot Windows in Safe Mode
If the mouse works in Safe Mode, background software or drivers are causing the issue.

9) Update chipset drivers from Acer
Download the latest chipset and USB drivers from the official Acer support page for your exact Aspire E15 model:

https://www.acer.com/us-en/support/drivers-and-manuals

10) Check BIOS settings

- Enter BIOS during startup (repeatedly press F2) and make sure that USB ports and Legacy USB support are enabled

If you need further assistance, please don't hesitate to contact us!

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Mouse does not work

Usefull tools

BoostSpeed 14

Driver Updater

Haven't found the solution you were looking for? Ask your first question for FREE and get it answered by a real person!

Haven't found the solution you were looking for?
Ask your first question for FREE
and get it answered by a real person!