Alexa não emite som.

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Felipe Viana Rios Rossi

Asked Apr 27, 2026 at 05:36 AM

Alexa não emite som.

Preciso de ajuda para resolver um problema.

Minha alexa não sai som quando ativo como dispositivo de saída do windows.

Já removi o dispositivo e fiz o pareamento novamente.

Aparentementeo window está entendendo a alexa como headphone e o audio não sai.

browser: opera.exe
oS: Windows 11 x64 Home Edition (build: 26200)
winPath: C:\WINDOWS\
userDir: C:\Users\rossi\AppData\Roaming\
freeRam: 42639155200
locale: zzz
programDir: C:\Program Files (x86)\Auslogics\Driver Updater\
disks:
- 0:
  - n: C:\
  - freeSize: 33727168512
- 1:
  - n: D:\
  - freeSize: 77831610368
monitors:
- 0:
  - x: 0
  - y: 0
  - dX: 1920
  - dY: 1080
  - pPI: 120
  - primary: 1
- 1:
  - x: 1920
  - y: 0
  - dX: 2560
  - dY: 1080
  - pPI: 96
  - primary:
monitorDevices:
- screenW: 1920
- screenH: 1080
- list:
  - 0:
    - name: LG ULTRAWIDE
    - type:
    - manufacturer: Goldstar Company Ltd
    - width: 2560
    - height: 1080
    - ppiX: 96
    - ppiY: 96
    - availability:
  - 1:
    - name: Integrated Monitor
    - type:
    - manufacturer: AU Optronics
    - width: 1920
    - height: 1080
    - ppiX: 120
    - ppiY: 120
    - availability:
startups:
- list:
  - 0:
    - name: GoogleDriveFS
    - command: C:\Program Files\Google\Drive File Stream\123.0.1.0\GoogleDriveFS.exe --startup_mode
    - location: HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\SYSTEM
  - 1:
    - name: OneDriveSetup
    - command: C:\Windows\System32\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 2:
    - name: GoogleDriveFS
    - command: C:\Program Files\Google\Drive File Stream\123.0.1.0\GoogleDriveFS.exe --startup_mode
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 3:
    - name: OneDriveSetup
    - command: C:\Windows\System32\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 4:
    - name: GoogleDriveFS
    - command: C:\Program Files\Google\Drive File Stream\123.0.1.0\GoogleDriveFS.exe --startup_mode
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 5:
    - name: Steam
    - command: "C:\Program Files (x86)\Steam\steam.exe" -silent
    - location: HKU\S-1-5-21-284682309-2346177902-3415706172-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: MEUCOMPUTADOR\rossi
  - 6:
    - name: Opera Stable
    - command: C:\Users\rossi\AppData\Local\Programs\Opera\opera.exe
    - location: HKU\S-1-5-21-284682309-2346177902-3415706172-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: MEUCOMPUTADOR\rossi
  - 7:
    - name: GoogleDriveFS
    - command: "C:\Program Files\Google\Drive File Stream\123.0.1.0\GoogleDriveFS.exe" --startup_mode
    - location: HKU\S-1-5-21-284682309-2346177902-3415706172-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: MEUCOMPUTADOR\rossi
  - 8:
    - name: f.lux
    - command: "C:\Users\rossi\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow
    - location: HKU\S-1-5-21-284682309-2346177902-3415706172-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: MEUCOMPUTADOR\rossi
  - 9:
    - name: Teams
    - command: "C:\Users\rossi\AppData\Local\Microsoft\WindowsApps\MSTeams_8wekyb3d8bbwe\ms-teams.exe" msteams:system-initiated
    - location: HKU\S-1-5-21-284682309-2346177902-3415706172-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: MEUCOMPUTADOR\rossi
  - 10:
    - name: electron.app.Notion
    - command: "C:\Users\rossi\AppData\Local\Programs\Notion\Notion.exe" --open-at-login
    - location: HKU\S-1-5-21-284682309-2346177902-3415706172-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: MEUCOMPUTADOR\rossi
  - 11:
    - name: GoogleDriveFS
    - command: C:\Program Files\Google\Drive File Stream\123.0.1.0\GoogleDriveFS.exe --startup_mode
    - location: HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: .DEFAULT
  - 12:
    - name: FxSound
    - command: C:\PROGRA~1\FXSOUN~1\FxSound\FxSound.exe
    - location: Common Startup
    - user: Public
  - 13:
    - name: SecurityHealth
    - command: %windir%\system32\SecurityHealthSystray.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 14:
    - name: RtkAudUService
    - command: "C:\WINDOWS\System32\DriverStore\FileRepository\realtekservice.inf_amd64_a8f664dcf82344f8\RtkAudUService64.exe" -background
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 15:
    - name: SunJavaUpdateSched
    - command: "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName:
    - descr: Intel64 Family 6 Model 186 Stepping 2
    - frequency: 2918
    - coresCount: 10
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Default
  - 6:
    - name: Default:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Default
  - 7:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 8:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 9:
    - name: Public:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Public
  - 10:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\AOMEI Partition Assistant
    - groupName: Start Menu\Programs\AOMEI Partition Assistant
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Auslogics\Driver Updater
    - groupName: Start Menu\Programs\Auslogics\Driver Updater
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Auslogics\Windows Slimmer
    - groupName: Start Menu\Programs\Auslogics\Windows Slimmer
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\FxSound
    - groupName: Start Menu\Programs\FxSound
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\Git
    - groupName: Start Menu\Programs\Git
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\Java
    - groupName: Start Menu\Programs\Java
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\Microsoft Office Tools
    - groupName: Start Menu\Programs\Microsoft Office Tools
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\Node.js
    - groupName: Start Menu\Programs\Node.js
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\Programas RFB2025
    - groupName: Start Menu\Programs\Programas RFB2025
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\Programas RFB2026
    - groupName: Start Menu\Programs\Programas RFB2026
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\Revo Uninstaller
    - groupName: Start Menu\Programs\Revo Uninstaller
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\Steam
    - groupName: Start Menu\Programs\Steam
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Public
  - 30:
    - name: MEUCOMPUTADOR\rossi:Start Menu
    - groupName: Start Menu
    - user: MEUCOMPUTADOR\rossi
  - 31:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: MEUCOMPUTADOR\rossi
  - 32:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: MEUCOMPUTADOR\rossi
  - 33:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: MEUCOMPUTADOR\rossi
  - 34:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: MEUCOMPUTADOR\rossi
  - 35:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\CapCut
    - groupName: Start Menu\Programs\CapCut
    - user: MEUCOMPUTADOR\rossi
  - 36:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: MEUCOMPUTADOR\rossi
  - 37:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Nelogica
    - groupName: Start Menu\Programs\Nelogica
    - user: MEUCOMPUTADOR\rossi
  - 38:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Python
    - groupName: Start Menu\Programs\Python
    - user: MEUCOMPUTADOR\rossi
  - 39:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Python\Python 3.14
    - groupName: Start Menu\Programs\Python\Python 3.14
    - user: MEUCOMPUTADOR\rossi
  - 40:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Rubberduck
    - groupName: Start Menu\Programs\Rubberduck
    - user: MEUCOMPUTADOR\rossi
  - 41:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: MEUCOMPUTADOR\rossi
  - 42:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: MEUCOMPUTADOR\rossi
  - 43:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Visual Studio Code
    - groupName: Start Menu\Programs\Visual Studio Code
    - user: MEUCOMPUTADOR\rossi
  - 44:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: MEUCOMPUTADOR\rossi
  - 45:
    - name: MEUCOMPUTADOR\rossi:Start Menu\Programs\Zoom
    - groupName: Start Menu\Programs\Zoom
    - user: MEUCOMPUTADOR\rossi
devices:
- list:
  - 0:
    - classID: System
    - name: Intel(R) SMBus - 51A3
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 17/07/1968
    - driverVersion: 10.1.36.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0051
  - 1:
    - classID: Net
    - name: MediaTek Wi-Fi 6 MT7921 Wireless LAN Card
    - manufacturer: MediaTek, Inc.
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: MediaTek, Inc.
    - driverDate: 21/09/2025
    - driverVersion: 3.5.0.1349
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 2:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
  - 3:
    - classID: Battery
    - name: Microsoft ACPI-Compliant Control Method Battery
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7920
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
  - 4:
    - classID: System
    - name: ACPI Processor Aggregator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 5:
    - classID: Unknown
    - name: ADES v2.0 Software Component
    - manufacturer: Acer Incorporated
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Acer Incorporated
    - driverDate: 30/09/2025
    - driverVersion: 1.0.0.3020
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0002
  - 6:
    - classID: Computer
    - name: Acer Nitro ANV15-51
    - manufacturer: Microsoft
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0001
  - 7:
    - classID: Unknown
    - name: Root Print Queue
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
  - 8:
    - classID: Unknown
    - name: ACER HD User Facing
    - manufacturer: SunplusIT
    - classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
    - driverProvider: SunplusIT
    - driverDate: 02/11/2025
    - driverVersion: 5.1.36.13
    - driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
  - 9:
    - classID: System
    - name: Intel(R) GNA Scoring Accelerator module
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 25/11/2021
    - driverVersion: 3.0.0.1457
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0054
  - 10:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0006
  - 11:
    - classID: Unknown
    - name: Foxit PDF Editor Printer
    - manufacturer: Foxit Software Inc.
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
  - 12:
    - classID: AudioEndpoint
    - name: Speakers (Realtek(R) Audio)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 30/03/2024
    - driverVersion: 10.0.26100.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
  - 13:
    - classID: USB
    - name: USB4 Root Router (1.0)
    - manufacturer: Generic USB4 Device Router
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 19/03/2026
    - driverVersion: 10.0.26100.8115
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
  - 14:
    - classID: Unknown
    - name: Acer Device Info Software Component
    - manufacturer: Acer Incorporated
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Acer Incorporated
    - driverDate: 30/08/2024
    - driverVersion: 1.5.10.1011
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0000
  - 15:
    - classID: SCSIAdapter
    - name: Standard NVM Express Controller
    - manufacturer: Standard NVM Express Controller
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
  - 16:
    - classID: Unknown
    - name: Realtek Audio Effects Component (INT)
    - manufacturer: Realtek
    - classGUID: {5989FCE8-9CD0-467D-8A6A-5419E31529D4}
    - driverProvider: Realtek
    - driverDate: 07/09/2025
    - driverVersion: 13.3520.1921.638
    - driverGUID: {5989fce8-9cd0-467d-8a6a-5419e31529d4}\0003
  - 17:
    - classID: System
    - name: Intel(R) Serial IO GPIO Host Controller - INTC1055
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 16/05/2022
    - driverVersion: 30.100.2221.20
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0055
  - 18:
    - classID: Net
    - name: WAN Miniport (PPPOE)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
  - 19:
    - classID: Unknown
    - name: Realtek Audio Universal Service
    - manufacturer: Realtek
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Realtek
    - driverDate: 28/05/2025
    - driverVersion: 1.0.858.8
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0016
  - 20:
    - classID: System
    - name: PCI standard host CPU bridge
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 21:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
  - 22:
    - classID: Unknown
    - name: DTS Audio Effects Component
    - manufacturer: DTS
    - classGUID: {5989FCE8-9CD0-467D-8A6A-5419E31529D4}
    - driverProvider: DTS
    - driverDate: 08/04/2025
    - driverVersion: 1.15.8.0
    - driverGUID: {5989fce8-9cd0-467d-8a6a-5419e31529d4}\0002
  - 23:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
  - 24:
    - classID: MEDIA
    - name: Intel® Smart Sound Technology for USB Audio
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 29/04/2025
    - driverVersion: 10.29.0.12108
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
  - 25:
    - classID: System
    - name: Microsoft Hypervisor Service
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7309
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0049
  - 26:
    - classID: Unknown
    - name: Print to Evernote
    - manufacturer: Foxit Software Inc.
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
  - 27:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 28:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
  - 29:
    - classID: Unknown
    - name: Acer Quick Access Software Component
    - manufacturer: Acer Incorporated
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Acer Incorporated
    - driverDate: 29/04/2025
    - driverVersion: 1.5.24.1022
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0007
  - 30:
    - classID: Unknown
    - name: Microsoft RRAS Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
  - 31:
    - classID: Keyboard
    - name: Standard PS/2 Keyboard
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1882
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 32:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
  - 33:
    - classID: Net
    - name: Realtek PCIe GbE Family Controller
    - manufacturer: Realtek
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek
    - driverDate: 28/07/2024
    - driverVersion: 1168.20.729.2024
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
  - 34:
    - classID: Unknown
    - name: UCM-UCSI ACPI Device
    - manufacturer: Microsoft
    - classGUID: {E6F1AA1C-7F3B-4473-B2E8-C97D8AC71D53}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1882
    - driverGUID: {e6f1aa1c-7f3b-4473-b2e8-c97d8ac71d53}\0000
  - 35:
    - classID: USB
    - name: Intel(R) USB 3.20 eXtensible Host Controller - 1.20 (Microsoft)
    - manufacturer: Generic USB xHCI Host Controller
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 10/04/2026
    - driverVersion: 10.0.26100.8246
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 36:
    - classID: Net
    - name: WAN Miniport (PPTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
  - 37:
    - classID: Unknown
    - name: OneNote (Desktop)
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
  - 38:
    - classID: Unknown
    - name: Intel(R) Management Engine WMI Provider
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 27/10/2025
    - driverVersion: 2544.8.3.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0012
  - 39:
    - classID: USB
    - name: USB4(TM) Host Router (Microsoft)
    - manufacturer: Generic USB4 Host Router
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 19/03/2026
    - driverVersion: 10.0.26100.8115
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 40:
    - classID: System
    - name: Microsoft Hyper-V Virtualization Infrastructure Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7920
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 41:
    - classID: Unknown
    - name: Intel(R) Dynamic Application Loader Host Interface
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 23/04/2025
    - driverVersion: 1.46.2024.221
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0010
  - 42:
    - classID: System
    - name: High precision event timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
  - 43:
    - classID: System
    - name: High Definition Audio Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/03/2026
    - driverVersion: 10.0.26100.8115
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
  - 44:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
  - 45:
    - classID: Net
    - name: WAN Miniport (IKEv2)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
  - 46:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 47:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1591
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
  - 48:
    - classID: Battery
    - name: Microsoft AC Adapter
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7920
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
  - 49:
    - classID: SCSIAdapter
    - name: Microsoft Storage Spaces Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8246
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0001
  - 50:
    - classID: System
    - name: PCI Express Root Port
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
  - 51:
    - classID: Keyboard
    - name: HID Keyboard Device
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1882
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0002
  - 52:
    - classID: Monitor
    - name: LG ULTRAWIDE
    - manufacturer: LG
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: LG
    - driverDate: 10/01/2022
    - driverVersion: 1.0.0.0
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0000
  - 53:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 54:
    - classID: Monitor
    - name: Integrated Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7309
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
  - 55:
    - classID: Unknown
    - name: Intel(R) Innovation Platform Framework Extensible Framework Component
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 05/05/2024
    - driverVersion: 2.0.10304.52
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0008
  - 56:
    - classID: Keyboard
    - name: HID Keyboard Device
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1882
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0003
  - 57:
    - classID: System
    - name: ACPI Lid
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 58:
    - classID: Bluetooth
    - name: MediaTek Bluetooth MT7921
    - manufacturer: Mediatek Inc.
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Mediatek Inc.
    - driverDate: 16/09/2025
    - driverVersion: 1.1044.0.556
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
  - 59:
    - classID: Unknown
    - name: Microsoft Print to PDF
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
  - 60:
    - classID: Unknown
    - name: Realtek OVWrapN Component
    - manufacturer: Realtek
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Realtek
    - driverDate: 30/03/2025
    - driverVersion: 11.0.6000.51
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0014
  - 61:
    - classID: System
    - name: Intel(R) Platform Monitoring Technology Driver
    - manufacturer: Intel(R) Platform Monitoring Technology Device
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Platform Monitoring Technology Device
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.3624
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
  - 62:
    - classID: USB
    - name: Intel(R) USB 3.10 eXtensible Host Controller - 1.20 (Microsoft)
    - manufacturer: Generic USB xHCI Host Controller
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 10/04/2026
    - driverVersion: 10.0.26100.8246
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
  - 63:
    - classID: Unknown
    - name: Acer SystemMonitoring Software Component
    - manufacturer: Acer Incorporated
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Acer Incorporated
    - driverDate: 09/02/2026
    - driverVersion: 1.0.19.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0021
  - 64:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 65:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 66:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
  - 67:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
  - 68:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0004
  - 69:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0005
  - 70:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0006
  - 71:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0007
  - 72:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0008
  - 73:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0009
  - 74:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0010
  - 75:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0011
  - 76:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0012
  - 77:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0013
  - 78:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0014
  - 79:
    - classID: Processor
    - name: 13th Gen Intel(R) Core(TM) i7-13620H
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 20/04/2009
    - driverVersion: 10.0.26100.8115
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0015
  - 80:
    - classID: Unknown
    - name: Realtek Audio Effects Component
    - manufacturer: Realtek
    - classGUID: {5989FCE8-9CD0-467D-8A6A-5419E31529D4}
    - driverProvider: Realtek
    - driverDate: 07/09/2025
    - driverVersion: 13.3520.1921.638
    - driverGUID: {5989fce8-9cd0-467d-8a6a-5419e31529d4}\0000
  - 81:
    - classID: System
    - name: PCI Express Root Port
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 82:
    - classID: HIDClass
    - name: Acer Airplane Mode Controller
    - manufacturer: Acer Incorporated
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Acer Incorporated
    - driverDate: 01/06/2024
    - driverVersion: 1.0.0.12
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
  - 83:
    - classID: System
    - name: Intel(R) LPC Controller - 519D
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 17/07/1968
    - driverVersion: 10.1.36.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 84:
    - classID: System
    - name: UMBus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 85:
    - classID: System
    - name: Intel® Smart Sound Technology OED
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 29/04/2025
    - driverVersion: 10.29.0.12108
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0044
  - 86:
    - classID: System
    - name: Charge Arbitration Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7920
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0046
  - 87:
    - classID: System
    - name: Intel(R) Innovation Platform Framework Generic Participant
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 09/04/2023
    - driverVersion: 1.0.11203.34112
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0059
  - 88:
    - classID: System
    - name: Intel(R) Innovation Platform Framework Generic Participant
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 09/04/2023
    - driverVersion: 1.0.11203.34112
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0060
  - 89:
    - classID: System
    - name: Intel(R) Innovation Platform Framework Generic Participant
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 09/04/2023
    - driverVersion: 1.0.11203.34112
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0061
  - 90:
    - classID: System
    - name: Intel(R) Innovation Platform Framework Generic Participant
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 09/04/2023
    - driverVersion: 1.0.11203.34112
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0062
  - 91:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
  - 92:
    - classID: Unknown
    - name: Acer Service Software Component
    - manufacturer: ULIC Tek Inc.
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: ULIC Tek Inc.
    - driverDate: 27/10/2025
    - driverVersion: 1.0.274.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0005
  - 93:
    - classID: SecurityDevices
    - name: Trusted Platform Module 2.0
    - manufacturer: (Standard)
    - classGUID: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}\0000
  - 94:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
  - 95:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
  - 96:
    - classID: Unknown
    - name: APP Mode
    - manufacturer: WinUsb Device
    - classGUID: {88BAE032-5A81-49F0-BC3D-A4FF138216D6}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {88bae032-5a81-49f0-bc3d-a4ff138216d6}\0000
  - 97:
    - classID: Unknown
    - name: Acer GAI Camera Software Component
    - manufacturer: Acer Incorporated
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Acer Incorporated
    - driverDate: 11/06/2025
    - driverVersion: 1.0.1.3020
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0022
  - 98:
    - classID: Unknown
    - name: Microsoft Device Association Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
  - 99:
    - classID: Computer
    - name: ACPI x64-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 100:
    - classID: HIDClass
    - name: HID-compliant system controller
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0003
  - 101:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
  - 102:
    - classID: Net
    - name: WAN Miniport (Network Monitor)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
  - 103:
    - classID: Net
    - name: WAN Miniport (IP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
  - 104:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 105:
    - classID: System
    - name: PCI Express Root Complex
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 106:
    - classID: MEDIA
    - name: NVIDIA High Definition Audio
    - manufacturer: NVIDIA
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: NVIDIA Corporation
    - driverDate: 03/12/2024
    - driverVersion: 1.4.2.7
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
  - 107:
    - classID: System
    - name: Intel(R) Innovation Platform Framework Manager
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 09/04/2023
    - driverVersion: 1.0.11203.34112
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0053
  - 108:
    - classID: System
    - name: ACPI Power Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 109:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7920
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 110:
    - classID: Net
    - name: WAN Miniport (SSTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
  - 111:
    - classID: System
    - name: Intel(R) Innovation Platform Framework Processor Participant
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 09/04/2023
    - driverVersion: 1.0.11203.34112
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0052
  - 112:
    - classID: System
    - name: Microsoft UEFI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 113:
    - classID: System
    - name: Acer Application Base Software Component
    - manufacturer: Acer Incorporated
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Acer Incorporated
    - driverDate: 21/10/2025
    - driverVersion: 1.0.0.6
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0050
  - 114:
    - classID: System
    - name: Intel® Smart Sound Technology Detection Verification
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 17/02/2025
    - driverVersion: 1.0.3832.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0045
  - 115:
    - classID: DiskDrive
    - name: SM2P41C8-512GC5
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.7705
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 116:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 117:
    - classID: USB
    - name: USB Root Hub (USB 3.0)
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 19/03/2026
    - driverVersion: 10.0.26100.8115
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
  - 118:
    - classID: System
    - name: Intel(R) Shared SRAM - 51EF
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 17/07/1968
    - driverVersion: 10.1.36.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
  - 119:
    - classID: System
    - name: Intel(R) SPI (flash) Controller - 51A4
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 17/07/1968
    - driverVersion: 10.1.36.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0056
  - 120:
    - classID: System
    - name: Microsoft ACPI-Compliant Embedded Controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
  - 121:
    - classID: Unknown
    - name: Acer Experience Zone Software Component
    - manufacturer: ULIC Tek Inc.
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: ULIC Tek Inc.
    - driverDate: 05/02/2026
    - driverVersion: 0.464.0.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0004
  - 122:
    - classID: System
    - name: Intel® Smart Sound Technology BUS
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 29/04/2025
    - driverVersion: 10.29.0.12108
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
  - 123:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0004
  - 124:
    - classID: System
    - name: Intel(R) Power Engine Plug-in
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 125:
    - classID: Unknown
    - name: DTS Audio Hardware Support Application
    - manufacturer: DTS
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: DTS
    - driverDate: 29/04/2024
    - driverVersion: 1.11.6.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0019
  - 126:
    - classID: HIDClass
    - name: HID-compliant wireless radio controls
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0008
  - 127:
    - classID: USB
    - name: USB Root Hub (USB 3.0)
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 19/03/2026
    - driverVersion: 10.0.26100.8115
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
  - 128:
    - classID: Unknown
    - name: Acer Purified Voice Application
    - manufacturer: Realtek
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Realtek
    - driverDate: 01/11/2022
    - driverVersion: 11.0.6000.1
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0015
  - 129:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0012
  - 130:
    - classID: Unknown
    - name: Microsoft GS Wavetable Synth
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
  - 131:
    - classID: HIDClass
    - name: Microsoft Input Configuration Device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0011
  - 132:
    - classID: System
    - name: Intel(R) PCI Express Root Port #7 - 51BE
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 17/07/1968
    - driverVersion: 10.1.36.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
  - 133:
    - classID: Unknown
    - name: Acer Pixy Service Software Component
    - manufacturer: Acer Incorporated
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Acer Incorporated
    - driverDate: 26/01/2026
    - driverVersion: 2.0.0.3034
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0001
  - 134:
    - classID: HIDClass
    - name: HID-compliant touch pad
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0010
  - 135:
    - classID: System
    - name: System timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
  - 136:
    - classID: System
    - name: Intel(R) Management Engine Interface #1
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 14/08/2024
    - driverVersion: 2433.6.3.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0057
  - 137:
    - classID: HIDClass
    - name: I2C HID Device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.8115
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
  - 138:
    - classID: System
    - name: NDIS Virtual Network Adapter Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 139:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/06/2006
    - driverVersion: 10.0.26100.1150
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0002
  - 140:
    - classID: AudioEndpoint
    - name: Speakers (FxSound Audio Enhancer)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 30/03/2024
    - driverVersion: 10.0.26100.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0007
  - 141:
    - classID: Unknown
    - name: NVIDIA Platform Controllers and Framework
    - manufacturer: NVIDIA
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: NVIDIA
    - driverDate: 09/11/2023
    - driverVersion: 31.0.15.4570
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Alexa Como Headphon...

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James Wright Pro answer · Answer 1 · 2026-04-28T15:11:53Z

Hello Felipe,

Thank you for posting your question on our forum.

Please try the following steps:

1) Turn on your Amazon Echo and make sure Bluetooth pairing mode is enabled.

2) Go to Settings > Bluetooth & devices and remove the Alexa device

3) Restart your computer.

4) Pair the Alexa device again through Settings > Bluetooth & devices > Add device > Bluetooth.

5) Go to Settings > System > Sound.

6) Under Output, select your Alexa device as the active speaker.

7) If there is no sound, open Control Panel > Sound > Playback.

8) Look for two Alexa entries:

- Headset / Hands-Free

- Stereo / Speaker

9) Right-click the Stereo / Speaker version and choose Set as Default Device.

10) Right-click the Headset / Hands-Free version and choose Disable.

11) Open Device Manager, expand Bluetooth, and update your Bluetooth adapter driver.

12) Restart the PC again and test audio playback.

13) If it still fails, run Settings > System > Troubleshoot > Other troubleshooters > Bluetooth.

If you need further assistance, please don't hesitate to contact us!

Alexa não emite som.

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