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djmes
Asked Nov 13, 2022 at 07:35 PM

won't post

Good Day!
I hope this finds you well! I am tryinbg to install the above graphics card to my system (ASRock RX 6800 Phantom Gaming Graphics Card) and I am not getting my system to post. I am runing a Ryze 7 3800X on an ASRock B550M Pro4 motherboard, with 32 GB RAM, a 1TB Corsair NvMe card in the 4.0 PCIe slot, 500 GB NVMe card in the other 3.0 M2 slot, 500 GB digital drive and a 4 TB Hard Drive internally. This is all powered with a 800W PSU.
The card has been tested and is good, what am I missing to make this card post?!!

Let me just say thank you in advance! I appreciate the offer of help!

djmes
1 answer
Vlad Topchev
Pro answer
Added an answer Nov 15, 2022 at 06:19 PM
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Dear djmes,

Thank you for posting your question on our forum.

Possible reasons for the problem could be an improperly connected power supply, video card malfunction (which is not your case), motherboard and video card incompatibility (which is extremely rare), or your video card interference with the one that is already installed. Perhaps a conflict between a device and a motherboard of the same type is exactly what’s happening in your scenario. Such issues have already been reported by a number of users.

To determine if the system recognizes the card independently, try disabling the default VGA adapter in BIOS.

In any event, you should get in touch with a service center to check the installation of the video card, whether it receives power, and whether any other devices are in conflict with it.

Should you have any other questions or need further assistance, please do not hesitate to contact us.

Vlad Topchev
Pro answer
Added an answer Nov 15, 2022 at 06:19 PM
Translate

Dear djmes,

Thank you for posting your question on our forum.

Possible reasons for the problem could be an improperly connected power supply, video card malfunction (which is not your case), motherboard and video card incompatibility (which is extremely rare), or your video card interference with the one that is already installed. Perhaps a conflict between a device and a motherboard of the same type is exactly what’s happening in your scenario. Such issues have already been reported by a number of users.

To determine if the system recognizes the card independently, try disabling the default VGA adapter in BIOS.

In any event, you should get in touch with a service center to check the installation of the video card, whether it receives power, and whether any other devices are in conflict with it.

Should you have any other questions or need further assistance, please do not hesitate to contact us.