298 questions

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

1066 views
Jan 31, 2020 at 02:56 PM

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1488 views
Jan 28, 2020 at 06:29 AM

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1.

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1. При "активации_соединения" телевизор "говорит", что не находит ЭТО_УСТРОЙСТВО = называемое "ноутбуком" = то-есть = DESKTOP-G71D1L .

1229 views
Jan 23, 2020 at 02:01 PM

Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

1302 views
Jan 05, 2020 at 08:39 PM

transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

1293 views
Jan 01, 2020 at 08:17 AM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

1039 views
Dec 27, 2019 at 02:53 AM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

885 views
Dec 04, 2019 at 08:38 AM

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
1056 views
Nov 16, 2019 at 08:19 AM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
5528 views
Nov 13, 2019 at 01:42 AM

Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

997 views
Oct 23, 2019 at 01:22 PM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1295 views
Oct 22, 2019 at 02:31 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
4656 views
Sep 17, 2019 at 03:09 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
970 views
Sep 16, 2019 at 03:22 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1150 views
Sep 12, 2019 at 10:56 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2025 views
Sep 11, 2019 at 08:40 PM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
775 views
Aug 10, 2019 at 02:02 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7313 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
893 views
Jul 25, 2019 at 10:17 PM

after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks
959 views
Sep 09, 2020 at 03:56 AM

Постоянная загруженность диска на 100%

Добрый день!

Диск постоянно работает на 100% в диспетчере задач, что замедляет работу системы
В чем может быть проблема?

957 views
Jul 10, 2021 at 05:56 PM

Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
956 views
Apr 07, 2021 at 05:09 PM

graphics card

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
955 views
Apr 02, 2021 at 03:28 PM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
953 views
Oct 23, 2020 at 11:28 AM

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.
950 views
Jul 30, 2020 at 12:38 AM

slow internet

Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?

ps - just checked off the realtek as I have no idea where the problem is
949 views
Sep 01, 2020 at 11:25 PM

микрофон

при проверке все нормально а голоса нет что только неделал

932 views
Jun 22, 2020 at 09:21 PM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
923 views
Dec 17, 2020 at 10:22 PM

PC cannot see a webcam

A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.

Thanks in advance.
923 views
Aug 13, 2020 at 09:07 PM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
920 views
Apr 21, 2021 at 09:13 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
918 views
Apr 16, 2021 at 11:14 AM

Graphics Card

The results of the "Maintain" application suggested that I upgrade my card from 8.1 to 9.0 and above. How do I do this?
916 views
Feb 23, 2021 at 02:48 PM

Disfonctionnement imprimante

Bonjour,
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.
916 views
Jan 10, 2021 at 06:14 PM

Проблема с интернетом

Здравствуйте. выполнил обслуживание всех пунктов в программе Auslogics BoostSpeed 11 и снизилась скорось интернета по Wi Fi, а также задержка подсключения к нему. например скорость была 5 мегабит,сек, теперь 0,3. На других устройствах все впорядке.
912 views
Dec 11, 2020 at 04:56 AM

Not Working

How to fix microphone not work
911 views
Aug 14, 2020 at 06:55 PM

cd rom not working or wireless mouse

cd rom or usb for wireless mouse wont work after i did a recovery on my windows 10 laptop
909 views
Dec 20, 2020 at 11:26 PM

MFT failure

Is there anything that adMFT corrupt - Error code = 6. Please run 'chkdsk C: /r'dresses the MFT other than a full restore? I received "an error message and my backup(Macrium) is failing."
908 views
Nov 26, 2020 at 06:47 PM

Necesito una solucion

Quisiera que me ayuden con un problema,
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo
905 views
Aug 10, 2020 at 06:18 PM

about mouse

my pc keyboard and mouse is not working properly
901 views
Oct 24, 2020 at 06:27 AM