378 questions

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
925 views
Jan 20, 2021 at 06:23 PM

Заблокировал утиллиту Disc Doctor

Приветствую! Как мне выйти из положения?
1110 views
Jan 17, 2021 at 10:10 AM

сбои на ПК

некоторые игры не запускаются или показывают ошибка приложения
931 views
Jan 11, 2021 at 10:00 AM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

933 views
Dec 28, 2020 at 11:45 AM

Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
1184 views
Dec 22, 2020 at 02:05 AM

Registry Cleaner 9 ¿Es similar al antiguo Pc Tools Registry Mechanic?

Adquirí su producto hace poco y me ha agradado en la forma que funciona y los resultados que me ha brindado al limpiar el registro.

Mi pregunta es ¿Qué diferencia hay con Registry Cleaner 9 a lado del antiguo Pc Tools Registry Mechanic? Comprendo que la aplicación Registry Mechanic tiene seis años que se descontinuó, pero me gustaría saber si Registry Cleaner 9 tiene algoritmos parecidos o diferentes a los que usaba el Registry Mechanic al momento de escanear y de limpiar el registro, o si Registry Cleaner 9 fue creado desde cero. Simplemente para resolver esta duda que tengo.

Agradezco de su tiempo y saludos.
965 views
Dec 17, 2020 at 03:00 AM

Spam website on startup

when ever I reboot or power on my laptop, my google chrome(default brower) just pops up automatically showing me random websites advertisement.
963 views
Oct 01, 2020 at 11:51 AM

I am having catastrophic failure 0x8000ffff and error 0x0000022

I changed my account type from administrator to standard and i couldnt access most of my subscritions like Microsoft packages

1137 views
Sep 22, 2020 at 09:33 PM

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1082 views
Sep 02, 2020 at 06:27 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1382 views
Aug 26, 2020 at 01:20 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1154 views
Aug 06, 2020 at 11:36 AM

Restore

Can I ask you a question of restoring an image?

1230 views
Jul 29, 2020 at 04:16 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1594 views
Jul 20, 2020 at 03:51 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1072 views
Jun 14, 2020 at 05:08 PM

социальные сети

при общении в интернете мое изображение удваивается

1253 views
May 25, 2020 at 08:02 AM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

1137 views
May 16, 2020 at 02:18 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1383 views
Apr 13, 2020 at 07:07 AM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1060 views
Apr 11, 2020 at 07:05 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1169 views
Mar 21, 2020 at 11:42 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

1780 views
Mar 08, 2020 at 08:21 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4591 views
Sep 03, 2019 at 11:18 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

4583 views
Dec 24, 2019 at 05:54 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4565 views
Aug 06, 2019 at 05:29 PM

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX
4108 views
Nov 16, 2021 at 08:57 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

1991 views
Jan 14, 2020 at 01:52 AM

Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
1896 views
Feb 04, 2021 at 06:22 PM

Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
1795 views
Mar 20, 2022 at 04:54 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

1780 views
Mar 08, 2020 at 08:21 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1594 views
Jul 20, 2020 at 03:51 AM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1423 views
Jan 09, 2020 at 03:51 PM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1383 views
Apr 13, 2020 at 07:07 AM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1382 views
Aug 26, 2020 at 01:20 PM

not letting me login

"Something went wrong. Your account might not have been added."
1349 views
Apr 20, 2021 at 10:54 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1336 views
Jan 05, 2020 at 09:27 PM

Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
1319 views
Feb 07, 2022 at 05:45 PM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1311 views
Nov 26, 2019 at 07:25 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1265 views
Oct 01, 2019 at 03:05 AM

социальные сети

при общении в интернете мое изображение удваивается

1253 views
May 25, 2020 at 08:02 AM

Restore

Can I ask you a question of restoring an image?

1230 views
Jul 29, 2020 at 04:16 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1224 views
Sep 01, 2019 at 05:05 PM