121 questions

Update error message

Is it possible for Auslogic to solve a (0x80070643) error problem ... any recommendations appreciated.
914 views
May 05, 2021 at 11:42 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
813 views
Apr 28, 2021 at 12:04 PM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
737 views
Apr 25, 2021 at 07:46 AM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1006 views
Apr 21, 2021 at 08:33 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1359 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1145 views
Mar 22, 2021 at 03:45 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
719 views
Mar 20, 2021 at 04:45 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
708 views
Mar 13, 2021 at 02:12 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

713 views
Feb 26, 2021 at 02:24 PM

Can't scan disk space

I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
813 views
Feb 26, 2021 at 07:40 AM

Right Click Menu

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details
840 views
Feb 24, 2021 at 07:21 PM

funzionamento windowes10

Non posso fare un punto di ripristino
791 views
Feb 22, 2021 at 05:23 AM

descaras

me han desaparecido documentos en la carpeta de descargas al actualizar a la nueva version
783 views
Jan 28, 2021 at 03:44 PM

I would like to cleanup my windows pc

How can I do Empty File delete without destroying my Document files???
951 views
Jan 15, 2021 at 04:14 AM

How to remove 0 data files

Is it possible to find all files with 0 kb and deleted them?
I have many mp4 and mp3 files that have ZERO data all over in different folders and drives.

Thank you

799 views
Jan 02, 2021 at 02:05 AM

Windows 10 Reliability Monitor issue.

I am using Windows 10 20H2 version and BoostSpeed 12 new version.
Control Panel>Security and Maintenance>Reliability Monitor activated history is not available but for 1 day, no computer
reliability and problem history is shown in the graphic display. I have a lap top computer with the same setup as my desktop
and deleted BoostSpeed 12 from the laptop. The reliability and problem history started to show up on the chart. I conclude that there is something in the BoostSpeed software that is affecting this control panel issue. Got any fixes?
1032 views
Dec 30, 2020 at 04:42 AM

Unmount drives

Please tell me why on earth your programme needs to unmounts two drives after the defragmentation process, the one (J:\) that has been defragmented and the other one (O:\) that was not touched by any process of the defragmentation. Only restarting the Win10 operating system made the drives be mounted again, even a partitioning programme (MiniTool) did not find the drives before restart! Next question: how do I prevent this from happening again?
Thanks for your well appreciated help.
768 views
Dec 22, 2020 at 11:19 AM

Иконка

Почему иконка стала оранжевым

757 views
Dec 01, 2020 at 09:29 AM

rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.
876 views
Nov 04, 2020 at 10:48 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1109 views
Oct 27, 2020 at 07:40 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

740 views
Apr 20, 2022 at 05:45 PM

Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

739 views
May 08, 2021 at 10:53 PM

не могу открыть диск

На разных дисках установлена Windows 8.1 и Windows 10. Один раз я искал нужный файл, который был Windows 8.1. Для этого изменил занрузку в BIOS и запустил Windows 8.1. Искал файл. Вернулся на Windows10 у меня начались проблемы Windows 10. Потом много чистил и обновлял Windows 10 с помощью Auslogics. Удалось исправить, но вот с диском никак. Да и времени просто не хватает. Помогите с чего начать чтобы работать с диском
738 views
Jun 13, 2021 at 01:31 AM

Windows Live Affected by first scan

Hi, I ran my first scan yesterday which was fine but now the content in my Windows Live 2012 set-up has been removed - specifically I have lost the folders, and their contents, I set up in my inbox, and I now have only emails in my inbox from the 18.06.2021. Everything else has gone. How can I get it back to where I was yesterday?
738 views
Jun 27, 2021 at 09:22 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
737 views
Apr 25, 2021 at 07:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
723 views
Oct 09, 2020 at 06:24 PM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
720 views
May 30, 2021 at 05:30 AM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
719 views
Mar 20, 2021 at 04:45 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

713 views
Feb 26, 2021 at 02:24 PM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
708 views
Mar 13, 2021 at 02:12 AM

Bad block on SSD

For one month, impossible make à backup with Acronis. A bad block is the cause of that misfunction. I use CHKDSK with no stable résult. What can i do ?
660 views
Oct 05, 2021 at 01:26 PM

ファンクションが間違っています

Auslogics BoostSpeed 11 でクリーンアップ後(使っていないファイル/ホルダーを削除?)、PC立ち上げ時に以下のメッセージが出ます。
無視して進めれば、通常の動作をしているように見えます(今のところトラブルは起こりません)が、何が起こっているのでしょうか?
どうすれば、このメッセージを消すことが出来るのでしょうか?

C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2202.10603.0_x64_...\Win32Bridge.Server.exe
ファンクションが間違っています。

ちなみに、C:\Program Files\WindowsApps を開こうとすると、
「このフォルダーへアクセスするアクセス許可が拒否されています。」というメッセージが出ます。
655 views
Mar 28, 2022 at 12:43 AM

No Windows Update KB5008212

From a couple of months now, I am unable to install Windows Update "Windows 10 Version 21H1 for x64 Systems (KB5008212)". Windows Update is urging me to do so, but all I get is error (0x800f0831). I've tested all kind of solutions from Microsoft and other sources, and tried al least a dozen times, with no success. Some sources insists in the fact you need previous updates installed before this oner, and Bootspeed 12 clears update files as a part of Windows Slimmer tool. Is the first time I experience a problem like this and, even not critical, is worrying me because I can get a solution. Best regards.
648 views
Jan 10, 2022 at 07:59 AM

My Documents folder

Can I move the "My Documents" Folder to another location/drive?

647 views
May 21, 2021 at 12:10 AM

Очистка диска

Как и что лучше всего почистить системный диск. Уже занято более 100ГБ. Все документы/временные файлы/загрузки уже перенесены с диска.
647 views
Nov 20, 2021 at 02:05 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
647 views
Apr 26, 2022 at 06:11 AM

No photo thumbnails

All my picture files used to disply thumbnails, now just icons.
How do I restore?
635 views
Nov 22, 2021 at 08:40 PM

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
589 views
Mar 23, 2022 at 02:11 PM

Display issues

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.
582 views
Nov 22, 2021 at 06:08 PM

Корзина

почему, после того, как ваша программа предлагает мне отчистить корзину, после сканирования и предложения исправить ошибки, корзина остается не очищенной? у меня возникает подозрение, что фактически ваша программа только создает видимость работы, а на самом деле ничего не делает!
579 views
Oct 31, 2021 at 04:03 PM