121 questions

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
780 views
Oct 25, 2020 at 11:38 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
725 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
841 views
Oct 08, 2020 at 02:28 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1071 views
Oct 01, 2020 at 12:43 PM

Old windows

Windows 10 unfortunately doesent delete windows.old when doing a clean re-install.
is there a way to delete this and clear this space?
759 views
Aug 31, 2020 at 03:07 AM

msconfig

how to change selective startup to normal in msconfig?
788 views
Aug 30, 2020 at 03:15 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1224 views
Jul 20, 2020 at 01:40 AM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1207 views
Jul 07, 2020 at 04:16 AM

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

1040 views
Jun 15, 2020 at 10:42 PM

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

1045 views
May 24, 2020 at 08:18 PM

スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

1335 views
May 23, 2020 at 03:02 AM

OpenAL32.dll.

Пожалуйста посоветуйте файл OpenAL32.dll. последствия

1316 views
Apr 19, 2020 at 06:26 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1322 views
Mar 18, 2020 at 05:10 PM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1140 views
Feb 10, 2020 at 02:40 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1134 views
Feb 01, 2020 at 05:27 PM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1136 views
Jan 03, 2020 at 04:44 AM

File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

1442 views
Dec 10, 2019 at 12:05 AM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

856 views
Nov 26, 2019 at 05:17 AM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
778 views
Oct 16, 2019 at 03:00 AM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

962 views
Aug 30, 2019 at 01:57 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

749 views
Apr 20, 2022 at 05:45 PM

Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

744 views
May 08, 2021 at 10:53 PM

Windows Live Affected by first scan

Hi, I ran my first scan yesterday which was fine but now the content in my Windows Live 2012 set-up has been removed - specifically I have lost the folders, and their contents, I set up in my inbox, and I now have only emails in my inbox from the 18.06.2021. Everything else has gone. How can I get it back to where I was yesterday?
743 views
Jun 27, 2021 at 09:22 AM

не могу открыть диск

На разных дисках установлена Windows 8.1 и Windows 10. Один раз я искал нужный файл, который был Windows 8.1. Для этого изменил занрузку в BIOS и запустил Windows 8.1. Искал файл. Вернулся на Windows10 у меня начались проблемы Windows 10. Потом много чистил и обновлял Windows 10 с помощью Auslogics. Удалось исправить, но вот с диском никак. Да и времени просто не хватает. Помогите с чего начать чтобы работать с диском
742 views
Jun 13, 2021 at 01:31 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
740 views
Apr 25, 2021 at 07:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
725 views
Oct 09, 2020 at 06:24 PM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
724 views
May 30, 2021 at 05:30 AM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
721 views
Mar 20, 2021 at 04:45 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

717 views
Feb 26, 2021 at 02:24 PM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
709 views
Mar 13, 2021 at 02:12 AM

Bad block on SSD

For one month, impossible make à backup with Acronis. A bad block is the cause of that misfunction. I use CHKDSK with no stable résult. What can i do ?
666 views
Oct 05, 2021 at 01:26 PM

ファンクションが間違っています

Auslogics BoostSpeed 11 でクリーンアップ後(使っていないファイル/ホルダーを削除?)、PC立ち上げ時に以下のメッセージが出ます。
無視して進めれば、通常の動作をしているように見えます(今のところトラブルは起こりません)が、何が起こっているのでしょうか?
どうすれば、このメッセージを消すことが出来るのでしょうか?

C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2202.10603.0_x64_...\Win32Bridge.Server.exe
ファンクションが間違っています。

ちなみに、C:\Program Files\WindowsApps を開こうとすると、
「このフォルダーへアクセスするアクセス許可が拒否されています。」というメッセージが出ます。
660 views
Mar 28, 2022 at 12:43 AM

No Windows Update KB5008212

From a couple of months now, I am unable to install Windows Update "Windows 10 Version 21H1 for x64 Systems (KB5008212)". Windows Update is urging me to do so, but all I get is error (0x800f0831). I've tested all kind of solutions from Microsoft and other sources, and tried al least a dozen times, with no success. Some sources insists in the fact you need previous updates installed before this oner, and Bootspeed 12 clears update files as a part of Windows Slimmer tool. Is the first time I experience a problem like this and, even not critical, is worrying me because I can get a solution. Best regards.
653 views
Jan 10, 2022 at 07:59 AM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
651 views
Apr 26, 2022 at 06:11 AM

Очистка диска

Как и что лучше всего почистить системный диск. Уже занято более 100ГБ. Все документы/временные файлы/загрузки уже перенесены с диска.
650 views
Nov 20, 2021 at 02:05 PM

My Documents folder

Can I move the "My Documents" Folder to another location/drive?

649 views
May 21, 2021 at 12:10 AM

No photo thumbnails

All my picture files used to disply thumbnails, now just icons.
How do I restore?
637 views
Nov 22, 2021 at 08:40 PM

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
594 views
Mar 23, 2022 at 02:11 PM

Display issues

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.
587 views
Nov 22, 2021 at 06:08 PM

Корзина

почему, после того, как ваша программа предлагает мне отчистить корзину, после сканирования и предложения исправить ошибки, корзина остается не очищенной? у меня возникает подозрение, что фактически ваша программа только создает видимость работы, а на самом деле ничего не делает!
582 views
Oct 31, 2021 at 04:03 PM