Windows-related issues

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1 answer

1492 views

Cowden93

Apr 12, 2020 at 01:07 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1 answer

1290 views

Ken Sutherland

Apr 08, 2020 at 06:38 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1 answer

1492 views

Ken Sutherland

Apr 07, 2020 at 04:37 PM

Windows-related issues / Other Issues

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1 answer

1352 views

Nikita Must

Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1 answer

1356 views

Шынгыс

Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?

1 answer

1496 views

Rio Hardanto

Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.

1 answer

1511 views

Борис Новодержкин

Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.

1 answer

1492 views

Ralex

Apr 02, 2020 at 12:57 PM

Key

I cant find my real windows key even tho i brought it and it was online

1 answer

1277 views

Ashleyy

Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1 answer

1391 views

Alexander Belik

Mar 29, 2020 at 04:32 AM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1 answer

1564 views

Станислав

Mar 28, 2020 at 01:52 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

3 answers

1505 views

Mike Lapenta

Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1 answer

1606 views

Glenn Barbaro

Mar 26, 2020 at 04:12 PM

no windows updates

i have been trying to update to the windows march update but I can't

4 answers

1639 views

Brad Bakalyar

Mar 25, 2020 at 03:40 AM

Windows-related issues / Other Issues

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti

1 answer

1491 views

cosmogram

Mar 23, 2020 at 10:04 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1 answer

1625 views

ADACHI PC

Mar 18, 2020 at 05:10 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1 answer

1533 views

Mukaah

Mar 13, 2020 at 07:22 PM

アプリが　使ってると壊れる

更新していくとなのかは　わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで　買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので　Windows入れなおしました

1 answer

1660 views

Mar 11, 2020 at 01:27 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1 answer

1319 views

sepyspy

Mar 08, 2020 at 12:56 PM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1 answer

1562 views

DenisColmar

Mar 08, 2020 at 08:57 AM

Windows-related issues / Other Issues

Why does boostspeed try to defragment SSDs?

Why at all? Especially when Diskeeper 18 from Condusiv is running? How can I disable just that portion of Boostspeed so it never interferes and puts unnecessary load on the SSD?

3 answers

892 views

Bob Kivi

Apr 04, 2022 at 08:42 PM

Slow Word response

I am having problems with Windows Word and Excvel !
I keep getting a message ' not responding' - when loading both Word and Excel - then after about 30 seconds it loads ?!
I have tried all sorts of published ways to correct this problem.
Is their a simple way to stop this annoying problem.
Thank you in advance
Chris Morley

1 answer

891 views

Zwickelmann

Nov 29, 2021 at 08:58 AM

Windows-related issues / Other Issues

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.

1 answer

890 views

DouglasVH

Apr 14, 2022 at 01:46 AM

Bluetooth sound

Hello,
My airpods have sound on my phone, however it does not on my recently bought laptop, the laptop is relatively new, from this year, 2021. ( HP ENVY x360 15-ed1250nd - 2-in-1 Laptop - 15.6 Inch ) link: https://www.bol.com/nl/p/hp-envy-x360-15-ed1250nd-2-in-1-laptop-15-6-inch/9300000016569206/?Referrer=ADVNLGOO002021-G-113260400617-S-1073395452187-9300000016569206&gclid=CjwKCAjwqvyFBhB7EiwAER786fS7dpKIseiChs-oaUUNjwv4nVDV44PuNyouNTdn7ZBDePH-zAaTFRoCDbgQAvD_BwE , this link is in dutch though since I am dutch.
But back to the question, I have two options, Airpods handsfree AG audio, and airpods stereo.
the "airpods handsfree ag audio" one works, though it has really really poor quality,
on my phone it works perfectly with perfect quality, but if I put my laptop on airpods stereo, they just don't work, no sound, nothing
I clicked on many links trying to fix this problem, but with no success, I don't know what I should do, do you guys know how to fix this?
Thanks!
Sjoerd
(ps my phone is a huawei p20 lite and I have airpods 2)

3 answers

889 views

sjoerd

Jun 08, 2021 at 06:55 PM

жалоба

Я не могу прочитать ответ. Браузер меня туда не пускает. Смотрите скриншот

2. Загрузка Windows 10 на SSD увеличилась после активации программы до 3.5 - 4 минут. До этого была около 1 минуты. Разобраться в этом просто нет времени. Прошу помощи!. По внешнему виду процесс загрузки заполнился какими-то загрузками или закачками. На экране отображаетмя значек какой-то дополнительной закачки. На черном экране вращается белый круг и это долго.

3 answers

889 views

Alex

Jun 10, 2021 at 11:17 AM

Startup Applications Automatically Getting Disabled

Startup Applications Automatically Getting Disabled. They are enabled in the startup in Task Manager and then disabled when I restart the computer. How can I fix this?

7 answers

888 views

srbuckeye

Aug 25, 2022 at 10:14 PM

boite mail

Bonjour j aurais besoin que vous m aidiez , je peux ouvrir ma boite mail depusi plusieurs jours la page était a a s'ouvrir donc je me deconnectais je remettais mon identifiants et mot de passe mais ce matin pu rien l ordi ne me donne pu la page poiur mettre ces infos martine_viellet@sfr.fr

1 answer

887 views

Viellet

Dec 15, 2021 at 09:54 AM

Disk help

I downloaded a disk accidently from a ad do you know what this means because now whenever I turn my pc on it says checking for disks for something

I just put download because I cant make question without

2 answers

886 views

Mjcanee

Jul 11, 2022 at 02:42 PM

Windows-related issues / Other Issues

Desktop INI

How do I use Boost speed 12 to get rid of this issue where Notebook opens at start up with

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

1 answer

885 views

user17879

Jan 30, 2022 at 04:06 PM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах

1 answer

884 views

Val.K

Jan 23, 2022 at 04:38 AM

Иконка

Почему иконка стала оранжевым

1 answer

884 views

fleonid783

Dec 01, 2020 at 09:29 AM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.

3 answers

883 views

Karlin McNeill

Apr 26, 2022 at 05:25 PM

Windows-related issues / Other Issues

Процесс System грузит процессор.

Добрый день, хотел бы задать такой вопрос, процесс System очень сильно грузит процессор призапуске определённого приложения, загрузка порядка 33%-35%. Но если это приложение отключено и запущены какие то други программы, то всё в порядке, System процессор не загружает, подскажите можно ли это как то решить?

1 answer

880 views

Plum6um

Feb 26, 2022 at 11:54 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?

1 answer

878 views

GEBaldy

Apr 25, 2021 at 07:46 AM

Windows11について

Windows11には対応していますでしょうか。
対応していない場合、いつ頃、バージョンアップで可能となりますでしょうか。

1 answer

872 views

akira.nakayama

Oct 06, 2021 at 11:33 PM

Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

1 answer

872 views

Robert

Jul 29, 2022 at 03:10 PM

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki

1 answer

869 views

ALLEN IGLICKI

Mar 23, 2022 at 02:11 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris

1 answer

869 views

Chris Blong

Jan 24, 2022 at 05:56 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1 answer

866 views

Adrian

Oct 09, 2020 at 06:24 PM