910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1478 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1119 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1183 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

AUTOMATION ERROR THE OBJECT INVOKED HAS DISCONNECTED FROM ITS CLIENTS RUN-TIME ERROR

PLEASE HELP!!!!!!! I INSTALLED A PROGRAM CALLED "QUANTUM RESONANCE MAGNETIC ANALYZER" ON COMPUTER EVERY THING INSTALLED FINE, IT CREATED A DESK ICON ETC... BUT WHEN I TRY TO OPEN THE PROGRAM UP THE MESSAGE IN THE SUBJECT ABOVE IS WHAT I KEEP GETTING. I TRIED EVERYTHING!!!!!!!!!!!!!!!! I RESTARTED THE COMPUTER, I DID THE SFL /SCANNOW THING, I DISABLED MY VIRUS PROTECTION, I UPDATED DRIVERS BUT NOTHING!!!!!!! IM TRULY AT A LOSS IM VERY FRUSTRATED BECAUSE I PAID OVER 100 DOLLARS FOR THE PROGRAM AND I CANT USE IT! SO CAN YOU PLEASE HELP? OR WILL I HAVE TO TRY TO SEND THE PROGRAM BACK? I HAVE HP COMPUTER WINDOWS 10 MICROSOFT THANK YOU! MY NAME IS KENNETH BINGHAM
503 views
Oct 15, 2023 at 01:12 AM

Keyboard built-in has been made mostly garbage

Keyboard built-in has been made mostly garbage, by enemy espionager. I do not seem to have backup to fix it nor for resetting Windows.
(These words are from a USB keyboard.)
501 views
Jul 24, 2023 at 03:40 AM

Driver Updater

Driver Updater won't scan. Says its blocked by Firewall. McAfee doesn't show that it's quareentined or blocked.
499 views
Oct 09, 2023 at 02:21 PM

Privacy Leaks

How do I correct Windows privacy leaks?
498 views
Sep 27, 2023 at 05:26 PM

file explorer

since my updates yesterday file explorer has stopped working
I tried to reset using a previous reset point but that did not work
497 views
Jan 26, 2023 at 02:58 PM

ARQUIVOS CONTAMINADOS POR TROJANS

Como o auslogics bootspeed informa que tudo no meu computador esta correto se meu antivirus informa que ele esta contaminado por Trojans, pop up etc...
O sistema foi atualizado compulsoriamente pela Microsoft para o win 11.
496 views
Sep 21, 2023 at 09:56 PM

Программа была заблокирована администратором

Вероятно возникла проблема с цифровой подписью файла integrator.exe. Программа не может быть активирована лицензионным ключом.
496 views
Jan 25, 2022 at 08:36 AM

проблема со входом в браузеры

Здраствуйте мне очень нужна Ваша помощь, у меня не отрывает страницы ни один браузер .Интернет есть , есть гугл , есть опера . но не открывает . не работают ссылки . Иными словами даже не появляются окна после нажатия ярлыка картинки на которые клацаещь а толку нет. Интернет есть показывает статус что все работает , ошибок не находит программа сканирования ... Помогите пожалуста
494 views
Jan 23, 2022 at 10:31 PM

Mots de passe

Bonjour,

BootSpeed a chaque analyse du système, il me supprime les mot de passe et a chaque fois je suis obligé de resaisir ce dernier.
Comment effectuer de facon que BS ne supprime plus les mots de passe ?

Cordialement
Denis Schmitt
494 views
Sep 06, 2023 at 05:34 PM

Cortex XDR Bypass

How to disable Cortex XDR without being the administrator?
493 views
Jul 10, 2023 at 02:32 AM

Quicken Lock

Occassionally, Quicken crashes. When it does, I must either force quit BoostSpeed or Restart my computer. This is because BoostSpeed locks the Quicken data file. I would like to exclude this file (or the containing folder) from any scanning or "interference" from BoostSpeed - can I do this? Is there any way to prevent BoostSpeed from tormenting my Quicken Files?
493 views
Aug 27, 2023 at 11:10 PM

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



493 views
Dec 23, 2023 at 03:57 PM

System slow

System very slow and a lot of "program/application not responding"
491 views
Jan 25, 2024 at 05:22 AM

will Boot 13 work on windows XP?

will Boot 13 work on windows XP?
491 views
Mar 17, 2023 at 10:06 AM

Windows Update

Error message: "Your device is missing important security and quality fixes.", tried several fixes...no result.
491 views
Sep 09, 2023 at 02:19 AM

register drag ssd use

i have ssd, if i do registery defrag, will it slow down?
491 views
Dec 30, 2022 at 06:56 PM

Memory Insufficient

I am running Auslogics Disk Defrag 11 on a Windows 2012 R2 server.
Version 11.0.0.2
Full Version (PRO)
I have two drives I am trying to defrag. It used to work but now I am getting "Memory insufficient to perform this operation"

The drives are large:
R drive 83 TB - 19 TB free
S drive 40 TB - 18 TB free
It has 128 GB of memory
Page file is set set to automatic
I have a similar server and it does not have any issues.
Any settings or suggestions I could try.
I have been running Auslogic for about a year with no problem but since the last update I started having this problem on this one server.
486 views
Feb 03, 2023 at 08:39 PM

ICカードリーダーが使えない

Smart Card Device Enumeration Serviceが「停止中…」と表示され、ICカードリーダー使用できない。ICカードリーダー自体はデバイスマネージャーで「CIR215 PICC」と表示され、「正常に動作しています」の状態です。コマンドラインからtaskkillで強制終了して再実行をしても、すぐに停止中でフリーズしてしまいます。
483 views
Dec 23, 2023 at 06:51 AM

re windows 10 not updating from 1909 to 22H2.

Follow up on not being able to update to Windows 10 22H2 from 1909.
I have gone through all the suggestions. Update assistant ,Media creation tool,Update troubleshooter , resetting windows update components and still get the error: initiation failed during First-Boot phase at Migrate-Data.
USB bootable disk also did not succeed. I have disabled all periferals , ran fksdsk, restore health, checked that all drivers are up to date etc.. and still get the same error.
Error messages from windows logs : Error Essent 455 Loggin/Recovery. Error Security center 17 None. Error Application error 1000 Application crashing Events. Error Security-SPP 16385 None. These occur multiple times in the log file.
I also disabled Firewall and anti virus software, all to no avail.
Any idea what else I might try ?
478 views
Oct 07, 2023 at 06:08 PM

AUSLOGICS BOOT SPEED 12

Me gustaria saber si la version pro de este programa arregla los errores y archivos dañados del registro de windows 7 version 64 bits.
Espero su respuedta. aun estoy usando la version gratis de este programa.
477 views
Jun 04, 2022 at 05:05 PM