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JHofton
Asked Jan 26, 2023 at 02:58 PM

file explorer

since my updates yesterday file explorer has stopped working
I tried to reset using a previous reset point but that did not work
expand...
  • browser: msedge.exe
  • oS: Windows 10 x64 Enterprise Edition (build: 19044)
  • winPath: C:\WINDOWS\
  • userDir: C:\Users\USER\AppData\Roaming\
  • freeRam: 16860880896
  • locale: eng
  • programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
  • disks:
    • 0:
      • n: C:\
      • freeSize: 114581950464
    • 1:
      • n: D:\
      • freeSize: 571146240
    • 2:
      • n: E:\
      • freeSize: 98226077696
  • monitors:
    • 0:
      • x: 0
      • y: 0
      • dX: 1366
      • dY: 768
      • pPI: 96
      • primary: 1
  • monitorDevices:
    • screenW: 1366
    • screenH: 768
    • list:
      • 0:
        • name: PnP-Monitor Lock (Standard)
        • type:
        • manufacturer: Remote Utilities LLC
        • width: 1366
        • height: 768
        • ppiX: 96
        • ppiY: 96
        • availability: Running or Full Power
  • startups:
    • list:
      • 0:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\LOCAL SERVICE
      • 1:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\NETWORK SERVICE
      • 2:
        • name: Intel® Processor Identification Utility
        • command: Intel® Processor Identification Utility.lnk
        • location: Startup
        • user: DESKTOP-T708KKL\USER
      • 3:
        • name: Send to OneNote
        • command: Send to OneNote.lnk
        • location: Startup
        • user: DESKTOP-T708KKL\USER
      • 4:
        • name: CCleaner Smart Cleaning
        • command: "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
        • location: HKU\S-1-5-21-1726561012-3723271019-378790604-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-T708KKL\USER
      • 5:
        • name: MicrosoftEdgeAutoLaunch_28CC4C91291F97998E40A29656715B1C
        • command: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start /prefetch:5
        • location: HKU\S-1-5-21-1726561012-3723271019-378790604-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-T708KKL\USER
      • 6:
        • name: com.squirrel.Teams.Teams
        • command: C:\Users\USER\AppData\Local\Microsoft\Teams\Update.exe --processStart "Teams.exe" --process-start-args "--system-initiated"
        • location: HKU\S-1-5-21-1726561012-3723271019-378790604-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-T708KKL\USER
      • 7:
        • name: OneDrive
        • command: "C:\Users\USER\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
        • location: HKU\S-1-5-21-1726561012-3723271019-378790604-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-T708KKL\USER
      • 8:
        • name: GoogleChromeAutoLaunch_5F84849B2B55F3FB722B227E29B35DDB
        • command: "C:\Program Files\Google\Chrome\Application\chrome.exe" --no-startup-window /prefetch:5
        • location: HKU\S-1-5-21-1726561012-3723271019-378790604-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-T708KKL\USER
      • 9:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-21-1726561012-3723271019-378790604-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-T708KKL\_ashbackuppb_
      • 10:
        • name: UMC Control Panel Autostart
        • command: C:\PROGRA~1\BEHRIN~1\UMC_AU~1\W10_x64\UMCAUD~1.EXE -hide
        • location: Common Startup
        • user: Public
      • 11:
        • name: SecurityHealth
        • command: %windir%\system32\SecurityHealthSystray.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 12:
        • name: RTHDVCPL
        • command: "C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 13:
        • name: RtHDVBg_Dolby
        • command: "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /FORPCEE4
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 14:
        • name: WSVCUUpdateHelper.exe
        • command: C:\Program Files\iSkysoft\UniConverter(IS)(CPC)\WSVCUUpdateHelper.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 15:
        • name: Ashampoo Backup PB
        • command: "C:\Program Files\Ashampoo\Ashampoo Backup Pro 15\bin\backupClient-abpb.exe" --hidden
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 16:
        • name: Reflect UI
        • command: C:\Program Files\Macrium\Common\ReflectUI.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 17:
        • name: Wondershare Helper Compact.exe
        • command: C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 18:
        • name: YouCam Service9
        • command: "C:\Program Files (x86)\CyberLink\YouCam9\YouCamService9.exe" /s
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 19:
        • name: Intel Driver & Support Assistant
        • command: C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
  • cpus:
    • list:
      • 0:
        • codeName:
        • descr: Intel64 Family 6 Model 58 Stepping 9
        • frequency: 2594
        • coresCount: 2
  • startMenu:
    • list:
      • 0:
        • name: Default:Start Menu
        • groupName: Start Menu
        • user: Default
      • 1:
        • name: Default:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Default
      • 2:
        • name: Default:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Default
      • 3:
        • name: Default:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Default
      • 4:
        • name: Default:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Default
      • 5:
        • name: Default:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Default
      • 6:
        • name: Default:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Default
      • 7:
        • name: Public:Start Menu
        • groupName: Start Menu
        • user: Public
      • 8:
        • name: Public:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Public
      • 9:
        • name: Public:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Public
      • 10:
        • name: Public:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Public
      • 11:
        • name: Public:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: Public
      • 12:
        • name: Public:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: Public
      • 13:
        • name: Public:Start Menu\Programs\Ashampoo
        • groupName: Start Menu\Programs\Ashampoo
        • user: Public
      • 14:
        • name: Public:Start Menu\Programs\Ashampoo\Ashampoo Backup Pro 15
        • groupName: Start Menu\Programs\Ashampoo\Ashampoo Backup Pro 15
        • user: Public
      • 15:
        • name: Public:Start Menu\Programs\Ashampoo\Ashampoo Driver Updater
        • groupName: Start Menu\Programs\Ashampoo\Ashampoo Driver Updater
        • user: Public
      • 16:
        • name: Public:Start Menu\Programs\Ashampoo\Ashampoo WinOptimizer 25
        • groupName: Start Menu\Programs\Ashampoo\Ashampoo WinOptimizer 25
        • user: Public
      • 17:
        • name: Public:Start Menu\Programs\Auslogics
        • groupName: Start Menu\Programs\Auslogics
        • user: Public
      • 18:
        • name: Public:Start Menu\Programs\Auslogics\BoostSpeed
        • groupName: Start Menu\Programs\Auslogics\BoostSpeed
        • user: Public
      • 19:
        • name: Public:Start Menu\Programs\Auslogics\Disk Defrag Ultimate
        • groupName: Start Menu\Programs\Auslogics\Disk Defrag Ultimate
        • user: Public
      • 20:
        • name: Public:Start Menu\Programs\Auslogics\Driver Updater
        • groupName: Start Menu\Programs\Auslogics\Driver Updater
        • user: Public
      • 21:
        • name: Public:Start Menu\Programs\BEHRINGER
        • groupName: Start Menu\Programs\BEHRINGER
        • user: Public
      • 22:
        • name: Public:Start Menu\Programs\BEHRINGER\USB Audio Driver for UMC Series
        • groupName: Start Menu\Programs\BEHRINGER\USB Audio Driver for UMC Series
        • user: Public
      • 23:
        • name: Public:Start Menu\Programs\CCleaner
        • groupName: Start Menu\Programs\CCleaner
        • user: Public
      • 24:
        • name: Public:Start Menu\Programs\Creative
        • groupName: Start Menu\Programs\Creative
        • user: Public
      • 25:
        • name: Public:Start Menu\Programs\CyberLink YouCam 7
        • groupName: Start Menu\Programs\CyberLink YouCam 7
        • user: Public
      • 26:
        • name: Public:Start Menu\Programs\Intel Trial Applications
        • groupName: Start Menu\Programs\Intel Trial Applications
        • user: Public
      • 27:
        • name: Public:Start Menu\Programs\lenovo
        • groupName: Start Menu\Programs\lenovo
        • user: Public
      • 28:
        • name: Public:Start Menu\Programs\Macrium
        • groupName: Start Menu\Programs\Macrium
        • user: Public
      • 29:
        • name: Public:Start Menu\Programs\Macrium\Reflect
        • groupName: Start Menu\Programs\Macrium\Reflect
        • user: Public
      • 30:
        • name: Public:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Public
      • 31:
        • name: Public:Start Menu\Programs\Microsoft Office Tools
        • groupName: Start Menu\Programs\Microsoft Office Tools
        • user: Public
      • 32:
        • name: Public:Start Menu\Programs\MiniTool Partition Wizard 11
        • groupName: Start Menu\Programs\MiniTool Partition Wizard 11
        • user: Public
      • 33:
        • name: Public:Start Menu\Programs\Norton Security
        • groupName: Start Menu\Programs\Norton Security
        • user: Public
      • 34:
        • name: Public:Start Menu\Programs\OpenOffice 4.1.9
        • groupName: Start Menu\Programs\OpenOffice 4.1.9
        • user: Public
      • 35:
        • name: Public:Start Menu\Programs\Realtek
        • groupName: Start Menu\Programs\Realtek
        • user: Public
      • 36:
        • name: Public:Start Menu\Programs\REAPER (x64)
        • groupName: Start Menu\Programs\REAPER (x64)
        • user: Public
      • 37:
        • name: Public:Start Menu\Programs\Speccy
        • groupName: Start Menu\Programs\Speccy
        • user: Public
      • 38:
        • name: Public:Start Menu\Programs\Stardock
        • groupName: Start Menu\Programs\Stardock
        • user: Public
      • 39:
        • name: Public:Start Menu\Programs\StartUp
        • groupName: Start Menu\Programs\StartUp
        • user: Public
      • 40:
        • name: Public:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Public
      • 41:
        • name: Public:Start Menu\Programs\VideoLAN
        • groupName: Start Menu\Programs\VideoLAN
        • user: Public
      • 42:
        • name: Public:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Public
      • 43:
        • name: Public:Start Menu\Programs\Wondershare
        • groupName: Start Menu\Programs\Wondershare
        • user: Public
      • 44:
        • name: Public:Start Menu\Programs\Wondershare\UniConverter
        • groupName: Start Menu\Programs\Wondershare\UniConverter
        • user: Public
      • 45:
        • name: Public:Start Menu\Programs\Wondershare\Wondershare Uniconverter Update
        • groupName: Start Menu\Programs\Wondershare\Wondershare Uniconverter Update
        • user: Public
      • 46:
        • name: Public:Start Menu\Programs\Zoom
        • groupName: Start Menu\Programs\Zoom
        • user: Public
      • 47:
        • name: DESKTOP-T708KKL\USER:Start Menu
        • groupName: Start Menu
        • user: DESKTOP-T708KKL\USER
      • 48:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: DESKTOP-T708KKL\USER
      • 49:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: DESKTOP-T708KKL\USER
      • 50:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: DESKTOP-T708KKL\USER
      • 51:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: DESKTOP-T708KKL\USER
      • 52:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\Lenovo
        • groupName: Start Menu\Programs\Lenovo
        • user: DESKTOP-T708KKL\USER
      • 53:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: DESKTOP-T708KKL\USER
      • 54:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\Startup
        • groupName: Start Menu\Programs\Startup
        • user: DESKTOP-T708KKL\USER
      • 55:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: DESKTOP-T708KKL\USER
      • 56:
        • name: DESKTOP-T708KKL\USER:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: DESKTOP-T708KKL\USER
  • devices:
    • list:
      • 0:
        • classID: Unknown
        • name: Microphone (Realtek High Definition Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0003
      • 1:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
      • 2:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
      • 3:
        • classID: Battery
        • name: Microsoft AC Adapter
        • manufacturer: Microsoft
        • classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
      • 4:
        • classID: WPD
        • name: E:\
        • manufacturer: USB
        • classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.746
        • driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0000
      • 5:
        • classID: System
        • name: Microsoft ACPI-Compliant Embedded Controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
      • 6:
        • classID: Battery
        • name: ACPI-Compliant Control Method Battery
        • manufacturer: NEC Personal Computers, Ltd.
        • classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
        • driverProvider: NEC Personal Computers, Ltd.
        • driverDate: 09/05/2018
        • driverVersion: 1.0.0.6
        • driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
      • 7:
        • classID: Net
        • name: Intel(R) Centrino(R) Advanced-N 6205
        • manufacturer: Intel Corporation
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 30/04/2015
        • driverVersion: 15.18.0.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
      • 8:
        • classID: System
        • name: ELAN SMBus Driver
        • manufacturer: ELAN SMBus
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: ELAN SMBus
        • driverDate: 05/08/2021
        • driverVersion: 24.14.1.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
      • 9:
        • classID: MEDIA
        • name: Realtek High Definition Audio
        • manufacturer: Realtek
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 16/09/2021
        • driverVersion: 6.0.9239.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
      • 10:
        • classID: Mouse
        • name: HID-compliant mouse
        • manufacturer: Microsoft
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
      • 11:
        • classID: Unknown
        • name: Root Print Queue
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
      • 12:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0010
      • 13:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
      • 14:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.2486
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0008
      • 15:
        • classID: System
        • name: Volume Manager
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1806
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
      • 16:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
      • 17:
        • classID: System
        • name: System timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
      • 18:
        • classID: USB
        • name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 31/07/2013
        • driverVersion: 9.3.0.1030
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
      • 19:
        • classID: Net
        • name: WAN Miniport (PPPOE)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
      • 20:
        • classID: System
        • name: Pci Bus
        • manufacturer: AMD
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: AMD
        • driverDate: 13/07/2021
        • driverVersion: 21.40.0.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
      • 21:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
      • 22:
        • classID: DiskDrive
        • name: SAMSUNG MZ7TY256HDHP-000L7
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1865
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
      • 23:
        • classID: System
        • name: Microsoft Basic Display Driver
        • manufacturer: (Standard display types)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
      • 24:
        • classID: System
        • name: ACPI Thermal Zone
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
      • 25:
        • classID: System
        • name: ACPI Sleep Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
      • 26:
        • classID: System
        • name: Lenovo Power and Battery
        • manufacturer: Lenovo
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Lenovo
        • driverDate: 25/04/2022
        • driverVersion: 10.0.150.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
      • 27:
        • classID: System
        • name: High Definition Audio Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 10/02/2022
        • driverVersion: 10.0.19041.1566
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
      • 28:
        • classID: Display
        • name: Intel(R) HD Graphics 4000
        • manufacturer: Intel Corporation
        • classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 06/08/2020
        • driverVersion: 10.18.10.5161
        • driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
      • 29:
        • classID: Unknown
        • name: WiFi
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0007
      • 30:
        • classID: System
        • name: System board
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
      • 31:
        • classID: Unknown
        • name: Bluetooth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0008
      • 32:
        • classID: Net
        • name: Avast SecureLine Wintun Adapter
        • manufacturer: AVAST Software
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: AVAST Software
        • driverDate: 03/10/2022
        • driverVersion: 0.14.1.60
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
      • 33:
        • classID: System
        • name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 18/07/2018
        • driverVersion: 10.1.1.44
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
      • 34:
        • classID: Unknown
        • name: Microsoft RRAS Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
      • 35:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
      • 36:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
      • 37:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
      • 38:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
      • 39:
        • classID: Unknown
        • name: HP2728AB (HP Officejet Pro 8610)
        • manufacturer: HP
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
      • 40:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0001
      • 41:
        • classID: Net
        • name: WAN Miniport (PPTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
      • 42:
        • classID: Unknown
        • name: Microsoft XPS Document Writer
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
      • 43:
        • classID: System
        • name: Microsoft Hyper-V Virtualization Infrastructure Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.2311
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
      • 44:
        • classID: Unknown
        • name: HP Officejet Pro 8610 [2728AB]
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
      • 45:
        • classID: Net
        • name: WAN Miniport (IKEv2)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
      • 46:
        • classID: System
        • name: Composite Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
      • 47:
        • classID: System
        • name: Microsoft Virtual Drive Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
      • 48:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0004
      • 49:
        • classID: Monitor
        • name: PnP-Monitor Lock (Standard)
        • manufacturer: Remote Utilities LLC
        • classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Remote Utilities LLC
        • driverDate: 21/01/2019
        • driverVersion: 16.10.46.576
        • driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
      • 50:
        • classID: SCSIAdapter
        • name: Microsoft Storage Spaces Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
      • 51:
        • classID: Net
        • name: Microsoft Wi-Fi Direct Virtual Adapter
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
      • 52:
        • classID: Net
        • name: Microsoft Wi-Fi Direct Virtual Adapter #2
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0015
      • 53:
        • classID: System
        • name: Docking Station
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0043
      • 54:
        • classID: System
        • name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 18/07/2018
        • driverVersion: 10.1.1.44
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
      • 55:
        • classID: Net
        • name: Microsoft Kernel Debug Network Adapter
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
      • 56:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
      • 57:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
      • 58:
        • classID: System
        • name: System speaker
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
      • 59:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.2251
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
      • 60:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.2251
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
      • 61:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.2251
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
      • 62:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.2251
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
      • 63:
        • classID: Unknown
        • name: HP2728AB (HP Officejet Pro 8610)
        • manufacturer: HP
        • classGUID: {C30ECEA0-11EF-4EF9-B02E-6AF81E6E65C0}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1806
        • driverGUID: {c30ecea0-11ef-4ef9-b02e-6af81e6e65c0}\0000
      • 64:
        • classID: System
        • name: Lenovo PM Device
        • manufacturer: Lenovo
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Lenovo
        • driverDate: 06/11/2019
        • driverVersion: 1.67.16.42
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
      • 65:
        • classID: System
        • name: Docking Station
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0042
      • 66:
        • classID: System
        • name: ACPI Lid
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
      • 67:
        • classID: Image
        • name: Integrated Camera
        • manufacturer: Ricoh
        • classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
        • driverProvider: Ricoh
        • driverDate: 05/07/2013
        • driverVersion: 1.0.0.30
        • driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0001
      • 68:
        • classID: MEDIA
        • name: Intel(R) Display Audio
        • manufacturer: Intel(R) Corporation
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel(R) Corporation
        • driverDate: 26/04/2018
        • driverVersion: 6.16.0.3208
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0008
      • 69:
        • classID: System
        • name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 18/07/2018
        • driverVersion: 10.1.1.44
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
      • 70:
        • classID: Unknown
        • name: Windows Hello Face Software Device
        • manufacturer: Windows Hello Face
        • classGUID: {53D29EF7-377C-4D14-864B-EB3A85769359}
        • driverProvider: Windows Hello Face
        • driverDate: 01/06/2018
        • driverVersion: 10.0.19041.1889
        • driverGUID: {53d29ef7-377c-4d14-864b-eb3a85769359}\0000
      • 71:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
      • 72:
        • classID: System
        • name: Direct memory access controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
      • 73:
        • classID: System
        • name: Intel(R) Rapid Start Technology Device
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 28/06/2013
        • driverVersion: 3.0.0.1051
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0044
      • 74:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
      • 75:
        • classID: MTD
        • name: Ricoh PCIe SD/MMC Host Controller
        • manufacturer: Ricoh Company
        • classGUID: {4D36E970-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Ricoh Company
        • driverDate: 20/08/2013
        • driverVersion: 6.21.11.46
        • driverGUID: {4d36e970-e325-11ce-bfc1-08002be10318}\0000
      • 76:
        • classID: System
        • name: UMBus Root Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
      • 77:
        • classID: System
        • name: Charge Arbitration Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
      • 78:
        • classID: Mouse
        • name: Synaptics Pointing Device
        • manufacturer: Lenovo
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Synaptics
        • driverDate: 06/05/2021
        • driverVersion: 19.3.4.228
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
      • 79:
        • classID: Unknown
        • name: Microsoft Radio Device Enumeration Bus
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0005
      • 80:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.2486
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0005
      • 81:
        • classID: Unknown
        • name: Microsoft Device Association Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
      • 82:
        • classID: System
        • name: System CMOS/real time clock
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
      • 83:
        • classID: Computer
        • name: ACPI x64-based PC
        • manufacturer: (Standard computers)
        • classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
      • 84:
        • classID: Keyboard
        • name: Standard PS/2 Keyboard
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
      • 85:
        • classID: Net
        • name: WAN Miniport (Network Monitor)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0014
      • 86:
        • classID: Net
        • name: WAN Miniport (IP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
      • 87:
        • classID: System
        • name: High precision event timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
      • 88:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
      • 89:
        • classID: HIDClass
        • name: HP Link-5 micro dongle
        • manufacturer: Hewlett-Packard
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Hewlett-Packard
        • driverDate: 03/05/2015
        • driverVersion: 2.2.0.0
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
      • 90:
        • classID: System
        • name: Microsoft ACPI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1741
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
      • 91:
        • classID: System
        • name: Microsoft Basic Render Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.2006
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
      • 92:
        • classID: Net
        • name: WAN Miniport (SSTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
      • 93:
        • classID: SecurityDevices
        • name: Trusted Platform Module 1.2
        • manufacturer: (Standard)
        • classGUID: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.746
        • driverGUID: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}\0000
      • 94:
        • classID: System
        • name: ACPI Fixed Feature Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
      • 95:
        • classID: Unknown
        • name: TouchChip Fingerprint Coprocessor (WBF advanced mode)
        • manufacturer: AuthenTec
        • classGUID: {53D29EF7-377C-4D14-864B-EB3A85769359}
        • driverProvider: AuthenTec
        • driverDate: 27/02/2013
        • driverVersion: 1.6.2.352
        • driverGUID: {53d29ef7-377c-4d14-864b-eb3a85769359}\0001
      • 96:
        • classID: Printer
        • name: Microsoft IPP Class Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
      • 97:
        • classID: System
        • name: Xeon(R) processor E3 - 1200 v2/3rd Gen Core processor DRAM Controller - 0154
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 18/07/2018
        • driverVersion: 10.1.1.44
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
      • 98:
        • classID: HIDClass
        • name: Lenovo HID Mini-driver for Hardware Radio Switch
        • manufacturer: Lenovo
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Lenovo
        • driverDate: 20/07/2017
        • driverVersion: 1.0.0.58
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
      • 99:
        • classID: Bluetooth
        • name: ThinkPad Bluetooth 4.0
        • manufacturer: Broadcom
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Broadcom Corporation
        • driverDate: 16/12/2015
        • driverVersion: 12.0.1.880
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
      • 100:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.2486
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0006
      • 101:
        • classID: Unknown
        • name: Speaker/HP (Realtek High Definition Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0004
      • 102:
        • classID: Unknown
        • name: H5321 gw Mobile Broadband Geolocation Sensor
        • manufacturer: Ericsson AB
        • classGUID: {5175D334-C371-4806-B3BA-71FD53C9258D}
        • driverProvider: Ericsson AB
        • driverDate: 11/06/2015
        • driverVersion: 8.2.5.0
        • driverGUID: {5175d334-c371-4806-b3ba-71fd53c9258d}\0000
      • 103:
        • classID: USB
        • name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
        • manufacturer: Generic USB xHCI Host Controller
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 13/10/2022
        • driverVersion: 10.0.19041.2193
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
      • 104:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
      • 105:
        • classID: hdc
        • name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
        • manufacturer: Intel Corporation
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 25/03/2014
        • driverVersion: 12.9.3.1000
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
      • 106:
        • classID: Unknown
        • name: Microsoft GS Wavetable Synth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
      • 107:
        • classID: Ports
        • name: Intel(R) Active Management Technology - SOL (COM3)
        • manufacturer: Intel
        • classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 18/04/2016
        • driverVersion: 11.5.0.1012
        • driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0000
      • 108:
        • classID: HIDClass
        • name: HP Link-5 micro dongle
        • manufacturer: Hewlett-Packard
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Hewlett-Packard
        • driverDate: 03/05/2015
        • driverVersion: 2.2.0.0
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
      • 109:
        • classID: Unknown
        • name: OneNote (Desktop)
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
      • 110:
        • classID: System
        • name: Intel(R) QM77 Express Chipset LPC Controller - 1E55
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 18/07/2018
        • driverVersion: 10.1.1.44
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
      • 111:
        • classID: USB
        • name: USB Mass Storage Device
        • manufacturer: Compatible USB storage device
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0012
      • 112:
        • classID: System
        • name: NDIS Virtual Network Adapter Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
      • 113:
        • classID: Net
        • name: MbmLowExt
        • manufacturer: Ericsson AB
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Ericsson AB
        • driverDate: 05/09/2013
        • driverVersion: 8.0.12.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
      • 114:
        • classID: System
        • name: Programmable interrupt controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
      • 115:
        • classID: Unknown
        • name: HP2728AB (HP Officejet Pro 8610)
        • manufacturer: HP
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
      • 116:
        • classID: HIDClass
        • name: HID-compliant wireless radio controls
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.2486
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0003
      • 117:
        • classID: USB
        • name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 31/07/2013
        • driverVersion: 9.3.0.1030
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
      • 118:
        • classID: CDROM
        • name: MATSHITA DVD-RAM UJ8C2
        • manufacturer: (Standard CD-ROM drives)
        • classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2013
        • driverVersion: 6.3.9600.16384
        • driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
      • 119:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.2486
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
      • 120:
        • classID: System
        • name: Microsoft System Management BIOS Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
      • 121:
        • classID: System
        • name: Intel(R) 7 Series/C216 Chipset Family Management Engine Interface - 1E3A
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 10/01/2019
        • driverVersion: 0.0.0.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
      • 122:
        • classID: DiskDrive
        • name: USB SanDisk 3.2Gen1 USB Device
        • manufacturer: Challenger Backup Solutions, LLC
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Challenger Backup Solutions, LLC
        • driverDate: 11/08/2013
        • driverVersion: 2.3.72.0
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
      • 123:
        • classID: USB
        • name: USB Root Hub (USB 3.0)
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 25/08/2021
        • driverVersion: 10.0.19041.1202
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
      • 124:
        • classID: System
        • name: Plug and Play Software Device Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
      • 125:
        • classID: System
        • name: IWD Bus Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 19/11/2015
        • driverVersion: 4.5.71.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
      • 126:
        • classID: Net
        • name: Intel(R) 82579LM Gigabit Network Connection
        • manufacturer: Intel
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 25/07/2016
        • driverVersion: 12.15.31.4
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
      • 127:
        • classID: System
        • name: Remote Desktop Device Redirector Bus
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
      • 128:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0011
      • 129:
        • classID: Unknown
        • name: Fax
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
      • 130:
        • classID: Net
        • name: WAN Miniport (IPv6)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
      • 131:
        • classID: MEDIA
        • name: CyberLink YouCam 9
        • manufacturer: CyberLink
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: CyberLink
        • driverDate: 06/09/2019
        • driverVersion: 1.2.38570.12906
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
      • 132:
        • classID: Unknown
        • name: Microsoft Print to PDF
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
      • 133:
        • classID: USB
        • name: H5321 gw Mobile Broadband Device
        • manufacturer: EricssonAB
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: ERICSSON AB
        • driverDate: 11/06/2015
        • driverVersion: 8.2.5.0
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
      • 134:
        • classID: System
        • name: Numeric data processor
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
      • 135:
        • classID: Unknown
        • name: HP Officejet Pro 8610 [2728AB]
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0004
      • 136:
        • classID: Image
        • name: HP2728AB (HP Officejet Pro 8610)
        • manufacturer: HP
        • classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1806
        • driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
      • 137:
        • classID: Net
        • name: WAN Miniport (L2TP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
1 answer
Vera Smith
Pro answer
Added an answer Jan 28, 2023 at 09:01 AM
Translate

Dear JHofton,

Thank you for posting your question on our forum.

One of the last Windows updates had several issues according to the Microsoft website. The issues concerned the Start menu, Windows search and Universal Windows Platform (UWP) apps. It is possible that your File Explorer problem has something to do with the Start menu and/or Windows search.

Please check and install all available Windows updates (search Windows Update via Start menu).

*Note: if you cannot use Windows search due to the File Explorer issue, please press WIN + R, type ms-settings:windowsupdate into the Run dialog box and press ENTER.

If this doesn’t resolve the problem, here is what you can try (please back up all your important files first):

1. Restart the Explorer.exe process:

- execute the taskkill /f /im explorer.exe command under Administrator rights in the command line;

- execute the start explorer.exe command to start the explorer.exe process again.

*Note: if you cannot use Windows search due to the File Explorer issue, open the Command Prompt as follows: press WIN + R, type cmd into the Run dialog box, press CTRL + SHIFT + ENTER.

2.Run the System File Checker: execute the sfc/scannow command under Administrator rights in the command line.

3.Run the DISM tool: execute the DISM /Online /Cleanup-Image /RestoreHealth command under Administrator rights in the command line.

4. Clear File Explorer history:

- search control, go to Control Panel or press the WIN + R, type control into the Run dialog box, press OK;

- select ‘Small icons’ and go to ‘File Explorer Options’;

- click ‘Clear’, then ‘OK’.

5. Create a new user account: go to "Settings" => "Accounts", click on "Family & other users" and select "Add someone else to this PC."

6. Reset Windows.

If none of the previous steps worked, you may need to reset Windows.

Go to Settings > Update & Security > Recovery or press the WIN + R, type ms-settings:windowsupdate, OK.

Click on "Get started" and follow the instructions.

Additionally, we can recommend freeing up resources on your device as the File Explorer problem might be caused by the lack of RAM or free space on the system disk.

1. Stop unwanted applications from launching automatically at Windows logon (BoostSpeed > All Tools > Startup Manager > Startup Programs) as over time a PC builds up a collection of auto start applications that may take up your memory, CPU.

2. Keep your system optimized and free of clutter (BoostSpeed > My scanner).

3. Close any browser tabs that aren’t used. Disable unnecessary browser add-ons (BoostSpeed > All Tools > Add-ons Manager).

4. In addition, to optimize file placement on drives, we recommend launching disk defragmentation using the ‘Disk Defrag’ tool that you can access from the ‘All Tools’ tab.

These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist you further.

Vera Smith
Pro answer
Added an answer Jan 28, 2023 at 09:01 AM
Translate

Dear JHofton,

Thank you for posting your question on our forum.

One of the last Windows updates had several issues according to the Microsoft website. The issues concerned the Start menu, Windows search and Universal Windows Platform (UWP) apps. It is possible that your File Explorer problem has something to do with the Start menu and/or Windows search.

Please check and install all available Windows updates (search Windows Update via Start menu).

*Note: if you cannot use Windows search due to the File Explorer issue, please press WIN + R, type ms-settings:windowsupdate into the Run dialog box and press ENTER.

If this doesn’t resolve the problem, here is what you can try (please back up all your important files first):

1. Restart the Explorer.exe process:

- execute the taskkill /f /im explorer.exe command under Administrator rights in the command line;

- execute the start explorer.exe command to start the explorer.exe process again.

*Note: if you cannot use Windows search due to the File Explorer issue, open the Command Prompt as follows: press WIN + R, type cmd into the Run dialog box, press CTRL + SHIFT + ENTER.

2.Run the System File Checker: execute the sfc/scannow command under Administrator rights in the command line.

3.Run the DISM tool: execute the DISM /Online /Cleanup-Image /RestoreHealth command under Administrator rights in the command line.

4. Clear File Explorer history:

- search control, go to Control Panel or press the WIN + R, type control into the Run dialog box, press OK;

- select ‘Small icons’ and go to ‘File Explorer Options’;

- click ‘Clear’, then ‘OK’.

5. Create a new user account: go to "Settings" => "Accounts", click on "Family & other users" and select "Add someone else to this PC."

6. Reset Windows.

If none of the previous steps worked, you may need to reset Windows.

Go to Settings > Update & Security > Recovery or press the WIN + R, type ms-settings:windowsupdate, OK.

Click on "Get started" and follow the instructions.

Additionally, we can recommend freeing up resources on your device as the File Explorer problem might be caused by the lack of RAM or free space on the system disk.

1. Stop unwanted applications from launching automatically at Windows logon (BoostSpeed > All Tools > Startup Manager > Startup Programs) as over time a PC builds up a collection of auto start applications that may take up your memory, CPU.

2. Keep your system optimized and free of clutter (BoostSpeed > My scanner).

3. Close any browser tabs that aren’t used. Disable unnecessary browser add-ons (BoostSpeed > All Tools > Add-ons Manager).

4. In addition, to optimize file placement on drives, we recommend launching disk defragmentation using the ‘Disk Defrag’ tool that you can access from the ‘All Tools’ tab.

These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist you further.