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Ian W
Asked Nov 12, 2020 at 01:09 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

expand...
  • browser: slimjet.exe
  • oS: Windows 10 x64 Professional Edition (build: 19042)
  • winPath: C:\WINDOWS\
  • userDir: C:\Users\O&GandM'Lady\AppData\Roaming\
  • freeRam: 8459235328
  • locale: eng
  • programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
  • disks:
    • 0:
      • n: C:\
      • freeSize: 849052123136
    • 1:
      • n: D:\
      • freeSize: 1999302656
  • monitors:
    • 0:
      • x: 0
      • y: 0
      • dX: 1600
      • dY: 900
      • pPI: 96
      • primary: 1
  • monitorDevices:
    • screenW: 1600
    • screenH: 900
    • list:
      • 0:
        • name: HP x20LED Series Wide LCD Monitor
        • type:
        • manufacturer: HP
        • width: 1600
        • height: 900
        • ppiX: 96
        • ppiY: 96
        • availability: Running or Full Power
  • startups:
    • list:
      • 0:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\LOCAL SERVICE
      • 1:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\NETWORK SERVICE
      • 2:
        • name: BitMeter2
        • command: BitMeter2.exe
        • location: Startup
        • user: OnGandMLady\O&GandM'Lady
      • 3:
        • name: WiFi Guard
        • command: "C:\Program Files\SoftPerfect WiFi Guard\WiFiGuard.exe" /hide
        • location: HKU\S-1-5-21-309591603-1246128994-2799546757-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: OnGandMLady\O&GandM'Lady
      • 4:
        • name: Vivaldi Update Notifier
        • command: "C:\Program Files (x86)\Vivaldi\Application\update_notifier.exe"
        • location: HKU\S-1-5-21-309591603-1246128994-2799546757-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: OnGandMLady\O&GandM'Lady
      • 5:
        • name: WordWeb
        • command: "C:\Program Files (x86)\WordWeb\wweb32.exe" -startup
        • location: HKU\S-1-5-21-309591603-1246128994-2799546757-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: OnGandMLady\O&GandM'Lady
      • 6:
        • name: ContactKeeper Birthday reminder
        • command: "C:\Program Files (x86)\ContactKeeper\ContactKeeper.exe" /Reminder
        • location: HKU\S-1-5-21-309591603-1246128994-2799546757-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: OnGandMLady\O&GandM'Lady
      • 7:
        • name: AtomicAlarmClock6
        • command: C:\Program Files\Atomic Alarm Clock\AtomicAlarmClock.exe
        • location: HKU\S-1-5-21-309591603-1246128994-2799546757-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: OnGandMLady\O&GandM'Lady
      • 8:
        • name: POP Peeper
        • command: "C:\Program Files (x86)\POP Peeper\POPPeeper.exe" -min
        • location: HKU\S-1-5-21-309591603-1246128994-2799546757-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: OnGandMLady\O&GandM'Lady
      • 9:
        • name: Bitmeter2
        • command: C:\PROGRA~2\Codebox\BitMeter\BITMET~1.EXE
        • location: Common Startup
        • user: Public
      • 10:
        • name: SecurityHealth
        • command: %windir%\system32\SecurityHealthSystray.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 11:
        • name: RTHDVCPL
        • command: "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 12:
        • name: SimplePass
        • command: C:\Program Files\Hewlett-Packard\SimplePass\ClientCore.exe /hideui
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 13:
        • name: OPBHOBroker
        • command: C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 14:
        • name: OPBHOBrokerDesktop
        • command: C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 15:
        • name: Archivarius 3000
        • command: C:\Program Files\Archivarius 3000\Archivarius3000.exe /autostart
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 16:
        • name: FG_Monitor
        • command: C:\Program Files\Folder Guard\FG64.exe /Start
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 17:
        • name: HP Software Update
        • command: C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 18:
        • name: KeePass 2 PreLoad
        • command: "C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe" --preload
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 19:
        • name: TrayProcess
        • command: "C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayProcess.exe" autorun
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 20:
        • name: Intel Driver & Support Assistant
        • command: C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 21:
        • name: KeyScrambler
        • command: C:\Program Files (x86)\KeyScrambler\keyscrambler.exe /a
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
  • cpus:
    • list:
      • 0:
        • codeName:
        • descr: Intel64 Family 6 Model 55 Stepping 8
        • frequency: 2416
        • coresCount: 4
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        • name: Default:Start Menu\Programs\Accessibility
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        • name: Default:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
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        • name: Default:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
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        • name: Default:Start Menu\Programs\Startup
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        • name: Default:Start Menu\Programs\System Tools
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        • name: Default:Start Menu\Programs\Windows PowerShell
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        • name: Public:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Public
      • 10:
        • name: Public:Start Menu\Programs\7 Sticky Notes
        • groupName: Start Menu\Programs\7 Sticky Notes
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      • 11:
        • name: Public:Start Menu\Programs\7-Zip
        • groupName: Start Menu\Programs\7-Zip
        • user: Public
      • 12:
        • name: Public:Start Menu\Programs\AC3Filter
        • groupName: Start Menu\Programs\AC3Filter
        • user: Public
      • 13:
        • name: Public:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Public
      • 14:
        • name: Public:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Public
      • 15:
        • name: Public:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: Public
      • 16:
        • name: Public:Start Menu\Programs\Accessories\Tablet PC
        • groupName: Start Menu\Programs\Accessories\Tablet PC
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      • 17:
        • name: Public:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: Public
      • 18:
        • name: Public:Start Menu\Programs\Aiseesoft
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      • 19:
        • name: Public:Start Menu\Programs\Aiseesoft\PPT to Video Converter
        • groupName: Start Menu\Programs\Aiseesoft\PPT to Video Converter
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      • 20:
        • name: Public:Start Menu\Programs\Archivarius 3000
        • groupName: Start Menu\Programs\Archivarius 3000
        • user: Public
      • 21:
        • name: Public:Start Menu\Programs\ASAP Utilities
        • groupName: Start Menu\Programs\ASAP Utilities
        • user: Public
      • 22:
        • name: Public:Start Menu\Programs\Atomic Alarm Clock
        • groupName: Start Menu\Programs\Atomic Alarm Clock
        • user: Public
      • 23:
        • name: Public:Start Menu\Programs\Auslogics
        • groupName: Start Menu\Programs\Auslogics
        • user: Public
      • 24:
        • name: Public:Start Menu\Programs\Auslogics\BoostSpeed
        • groupName: Start Menu\Programs\Auslogics\BoostSpeed
        • user: Public
      • 25:
        • name: Public:Start Menu\Programs\Auslogics\Driver Updater
        • groupName: Start Menu\Programs\Auslogics\Driver Updater
        • user: Public
      • 26:
        • name: Public:Start Menu\Programs\AVS4YOU
        • groupName: Start Menu\Programs\AVS4YOU
        • user: Public
      • 27:
        • name: Public:Start Menu\Programs\AVS4YOU\Audio
        • groupName: Start Menu\Programs\AVS4YOU\Audio
        • user: Public
      • 28:
        • name: Public:Start Menu\Programs\BitMeter
        • groupName: Start Menu\Programs\BitMeter
        • user: Public
      • 29:
        • name: Public:Start Menu\Programs\ContactKeeper
        • groupName: Start Menu\Programs\ContactKeeper
        • user: Public
      • 30:
        • name: Public:Start Menu\Programs\Daum
        • groupName: Start Menu\Programs\Daum
        • user: Public
      • 31:
        • name: Public:Start Menu\Programs\Daum\PotPlayer 64 bit
        • groupName: Start Menu\Programs\Daum\PotPlayer 64 bit
        • user: Public
      • 32:
        • name: Public:Start Menu\Programs\EaseUS Todo Backup 12.8
        • groupName: Start Menu\Programs\EaseUS Todo Backup 12.8
        • user: Public
      • 33:
        • name: Public:Start Menu\Programs\Efficient Man's Organizer
        • groupName: Start Menu\Programs\Efficient Man's Organizer
        • user: Public
      • 34:
        • name: Public:Start Menu\Programs\FastStone Image Viewer
        • groupName: Start Menu\Programs\FastStone Image Viewer
        • user: Public
      • 35:
        • name: Public:Start Menu\Programs\ffdshow
        • groupName: Start Menu\Programs\ffdshow
        • user: Public
      • 36:
        • name: Public:Start Menu\Programs\FileASSASSIN
        • groupName: Start Menu\Programs\FileASSASSIN
        • user: Public
      • 37:
        • name: Public:Start Menu\Programs\FlashPeak Slimjet
        • groupName: Start Menu\Programs\FlashPeak Slimjet
        • user: Public
      • 38:
        • name: Public:Start Menu\Programs\Folder Guard
        • groupName: Start Menu\Programs\Folder Guard
        • user: Public
      • 39:
        • name: Public:Start Menu\Programs\Games
        • groupName: Start Menu\Programs\Games
        • user: Public
      • 40:
        • name: Public:Start Menu\Programs\Hard Disk Sentinel
        • groupName: Start Menu\Programs\Hard Disk Sentinel
        • user: Public
      • 41:
        • name: Public:Start Menu\Programs\Hot Copy Paste
        • groupName: Start Menu\Programs\Hot Copy Paste
        • user: Public
      • 42:
        • name: Public:Start Menu\Programs\HP
        • groupName: Start Menu\Programs\HP
        • user: Public
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        • name: Public:Start Menu\Programs\HP\HP Deskjet 2050 J510 series
        • groupName: Start Menu\Programs\HP\HP Deskjet 2050 J510 series
        • user: Public
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        • name: Public:Start Menu\Programs\HP\HP Photo Creations
        • groupName: Start Menu\Programs\HP\HP Photo Creations
        • user: Public
      • 45:
        • name: Public:Start Menu\Programs\HP Help and Support
        • groupName: Start Menu\Programs\HP Help and Support
        • user: Public
      • 46:
        • name: Public:Start Menu\Programs\Intel Processor Diagnostic Tool 64bit
        • groupName: Start Menu\Programs\Intel Processor Diagnostic Tool 64bit
        • user: Public
      • 47:
        • name: Public:Start Menu\Programs\ISO Opener
        • groupName: Start Menu\Programs\ISO Opener
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      • 48:
        • name: Public:Start Menu\Programs\IZArc
        • groupName: Start Menu\Programs\IZArc
        • user: Public
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        • name: Public:Start Menu\Programs\johnsadventures.com
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        • name: Public:Start Menu\Programs\KeyScrambler
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        • name: Public:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
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        • name: Public:Start Menu\Programs\McAfee
        • groupName: Start Menu\Programs\McAfee
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        • name: Public:Start Menu\Programs\MediaHuman
        • groupName: Start Menu\Programs\MediaHuman
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        • name: Public:Start Menu\Programs\MediaHuman\YouTube Downloader
        • groupName: Start Menu\Programs\MediaHuman\YouTube Downloader
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        • name: Public:Start Menu\Programs\Microsoft Office Tools
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        • name: Public:Start Menu\Programs\Microsoft Silverlight
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        • name: Public:Start Menu\Programs\Music, Photos and Videos
        • groupName: Start Menu\Programs\Music, Photos and Videos
        • user: Public
      • 58:
        • name: Public:Start Menu\Programs\NewBlue
        • groupName: Start Menu\Programs\NewBlue
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      • 59:
        • name: Public:Start Menu\Programs\NewBlue\NewBlue Paint Effects for Windows
        • groupName: Start Menu\Programs\NewBlue\NewBlue Paint Effects for Windows
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      • 60:
        • name: Public:Start Menu\Programs\NewBlue\NewBlue Titler Pro for Windows
        • groupName: Start Menu\Programs\NewBlue\NewBlue Titler Pro for Windows
        • user: Public
      • 61:
        • name: Public:Start Menu\Programs\NewBlue\NewBlue Video Essentials for Windows
        • groupName: Start Menu\Programs\NewBlue\NewBlue Video Essentials for Windows
        • user: Public
      • 62:
        • name: Public:Start Menu\Programs\NewBlue\NewBlue Video Essentials VII for Windows
        • groupName: Start Menu\Programs\NewBlue\NewBlue Video Essentials VII for Windows
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        • name: Public:Start Menu\Programs\Office Tab
        • groupName: Start Menu\Programs\Office Tab
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        • name: Public:Start Menu\Programs\OpenVPN
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      • 65:
        • name: Public:Start Menu\Programs\OpenVPN\Documentation
        • groupName: Start Menu\Programs\OpenVPN\Documentation
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        • name: Public:Start Menu\Programs\OpenVPN\Shortcuts
        • groupName: Start Menu\Programs\OpenVPN\Shortcuts
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      • 67:
        • name: Public:Start Menu\Programs\OpenVPN\Utilities
        • groupName: Start Menu\Programs\OpenVPN\Utilities
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      • 68:
        • name: Public:Start Menu\Programs\Photo Slideshow Creator
        • groupName: Start Menu\Programs\Photo Slideshow Creator
        • user: Public
      • 69:
        • name: Public:Start Menu\Programs\PhotoWorks
        • groupName: Start Menu\Programs\PhotoWorks
        • user: Public
      • 70:
        • name: Public:Start Menu\Programs\Pismo File Mount Audit Package
        • groupName: Start Menu\Programs\Pismo File Mount Audit Package
        • user: Public
      • 71:
        • name: Public:Start Menu\Programs\Productivity and Tools
        • groupName: Start Menu\Programs\Productivity and Tools
        • user: Public
      • 72:
        • name: Public:Start Menu\Programs\Recuva
        • groupName: Start Menu\Programs\Recuva
        • user: Public
      • 73:
        • name: Public:Start Menu\Programs\Remote Administrator Control
        • groupName: Start Menu\Programs\Remote Administrator Control
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        • name: Public:Start Menu\Programs\Remote Administrator Control\Uninstall
        • groupName: Start Menu\Programs\Remote Administrator Control\Uninstall
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        • name: Public:Start Menu\Programs\Remove Empty Directories
        • groupName: Start Menu\Programs\Remove Empty Directories
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      • 76:
        • name: Public:Start Menu\Programs\Revo Uninstaller Pro
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      • 77:
        • name: Public:Start Menu\Programs\Security and Protection
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        • name: Public:Start Menu\Programs\Security and Protection\Recovery Manager
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        • name: Public:Start Menu\Programs\Skype
        • groupName: Start Menu\Programs\Skype
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      • 80:
        • name: Public:Start Menu\Programs\Smarty Uninstaller
        • groupName: Start Menu\Programs\Smarty Uninstaller
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      • 81:
        • name: Public:Start Menu\Programs\SoftPerfect WiFi Guard
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      • 82:
        • name: Public:Start Menu\Programs\StartUp
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      • 83:
        • name: Public:Start Menu\Programs\System Tools
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      • 84:
        • name: Public:Start Menu\Programs\Tablet PC
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      • 85:
        • name: Public:Start Menu\Programs\TAP-Windows
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        • name: Public:Start Menu\Programs\TAP-Windows\Utilities
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        • name: Public:Start Menu\Programs\Universal Document Converter
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        • name: Public:Start Menu\Programs\Universal Document Converter\SDK
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        • name: Public:Start Menu\Programs\Windows PowerShell
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        • name: Public:Start Menu\Programs\Wise Registry Cleaner
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        • name: Public:Start Menu\Programs\X-Fonter
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        • name: Public:Start Menu\Programs\Xiph.Org
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        • name: Public:Start Menu\Programs\Xiph.Org\Open Codecs
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        • name: OnGandMLady\O&GandM'Lady:Start Menu
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        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Amazon\Amazon Kindle
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        • user: OnGandMLady\O&GandM'Lady
      • 104:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\AVS4YOU
        • groupName: Start Menu\Programs\AVS4YOU
        • user: OnGandMLady\O&GandM'Lady
      • 105:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Converber
        • groupName: Start Menu\Programs\Converber
        • user: OnGandMLady\O&GandM'Lady
      • 106:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: OnGandMLady\O&GandM'Lady
      • 107:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\POP Peeper
        • groupName: Start Menu\Programs\POP Peeper
        • user: OnGandMLady\O&GandM'Lady
      • 108:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Printer's Apprentice 8.1
        • groupName: Start Menu\Programs\Printer's Apprentice 8.1
        • user: OnGandMLady\O&GandM'Lady
      • 109:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\PrivaZer
        • groupName: Start Menu\Programs\PrivaZer
        • user: OnGandMLady\O&GandM'Lady
      • 110:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Startup
        • groupName: Start Menu\Programs\Startup
        • user: OnGandMLady\O&GandM'Lady
      • 111:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: OnGandMLady\O&GandM'Lady
      • 112:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\TheSage
        • groupName: Start Menu\Programs\TheSage
        • user: OnGandMLady\O&GandM'Lady
      • 113:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Unlocker
        • groupName: Start Menu\Programs\Unlocker
        • user: OnGandMLady\O&GandM'Lady
      • 114:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: OnGandMLady\O&GandM'Lady
      • 115:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\WPS PDF to Word
        • groupName: Start Menu\Programs\WPS PDF to Word
        • user: OnGandMLady\O&GandM'Lady
      • 116:
        • name: OnGandMLady\O&GandM'Lady:Start Menu\Programs\Zoom
        • groupName: Start Menu\Programs\Zoom
        • user: OnGandMLady\O&GandM'Lady
  • devices:
    • list:
      • 0:
        • classID: MEDIA
        • name: Realtek High Definition Audio
        • manufacturer: Realtek
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 02/07/2019
        • driverVersion: 6.0.8746.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0002
      • 1:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
      • 2:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
      • 3:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
      • 4:
        • classID: Unknown
        • name: Microphone (Realtek High Definition Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0002
      • 5:
        • classID: System
        • name: System CMOS/real time clock
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
      • 6:
        • classID: Unknown
        • name: Root Print Queue
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
      • 7:
        • classID: Unknown
        • name: OneNote (Desktop)
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
      • 8:
        • classID: System
        • name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 3 - 0F4C
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 02/01/2018
        • driverVersion: 10.1.1.45
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
      • 9:
        • classID: System
        • name: Volume Manager
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.572
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
      • 10:
        • classID: Unknown
        • name: USB Live Camera
        • manufacturer: Microsoft
        • classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
      • 11:
        • classID: System
        • name: Programmable interrupt controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
      • 12:
        • classID: Net
        • name: WAN Miniport (PPPOE)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
      • 13:
        • classID: System
        • name: ELAN SMBus Driver
        • manufacturer: ELAN SMBus
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: ELAN SMBus
        • driverDate: 18/03/2019
        • driverVersion: 15.21.1.11
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
      • 14:
        • classID: System
        • name: Microsoft Basic Display Driver
        • manufacturer: (Standard display types)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
      • 15:
        • classID: System
        • name: ACPI Sleep Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
      • 16:
        • classID: System
        • name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 1 - 0F48
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 02/01/2018
        • driverVersion: 10.1.1.45
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
      • 17:
        • classID: hdc
        • name: Intel(R) Pentium(R) processor N- and J-series / Intel(R) Celeron(R) processor N- and J-series AHCI - 0F23
        • manufacturer: Intel
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 09/07/2013
        • driverVersion: 9.4.4.1005
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
      • 18:
        • classID: Net
        • name: TAP-Windows Adapter V9
        • manufacturer: TAP-Windows Provider V9
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: TAP-Windows Provider V9
        • driverDate: 21/04/2016
        • driverVersion: 9.0.0.21
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
      • 19:
        • classID: Unknown
        • name: HP ePrint
        • manufacturer: HP
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0007
      • 20:
        • classID: Unknown
        • name: Microsoft RRAS Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0004
      • 21:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
      • 22:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
      • 23:
        • classID: Net
        • name: WAN Miniport (PPTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
      • 24:
        • classID: Mouse
        • name: HID-compliant mouse
        • manufacturer: Microsoft
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
      • 25:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
      • 26:
        • classID: System
        • name: Microsoft Hyper-V Virtualization Infrastructure Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.423
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
      • 27:
        • classID: System
        • name: High precision event timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
      • 28:
        • classID: Net
        • name: WAN Miniport (IKEv2)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
      • 29:
        • classID: System
        • name: Composite Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
      • 30:
        • classID: System
        • name: Microsoft Virtual Drive Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
      • 31:
        • classID: Unknown
        • name: WiFi
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
      • 32:
        • classID: SCSIAdapter
        • name: Microsoft Storage Spaces Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.423
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
      • 33:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 09/05/2020
        • driverVersion: 10.0.19041.264
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
      • 34:
        • classID: Net
        • name: Microsoft Kernel Debug Network Adapter
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
      • 35:
        • classID: Unknown
        • name: Microsoft XPS Document Writer
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
      • 36:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0018
      • 37:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
      • 38:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
      • 39:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0002
      • 40:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0003
      • 41:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0004
      • 42:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0005
      • 43:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0006
      • 44:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0007
      • 45:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0008
      • 46:
        • classID: Unknown
        • name: System Firmware
        • manufacturer: Microsoft
        • classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
      • 47:
        • classID: Display
        • name: Intel(R) HD Graphics
        • manufacturer: Intel Corporation
        • classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 06/08/2020
        • driverVersion: 10.18.10.5161
        • driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
      • 48:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0017
      • 49:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
      • 50:
        • classID: Unknown
        • name: Microphone (USB Live Camera audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
      • 51:
        • classID: Monitor
        • name: HP x20LED Series Wide LCD Monitor
        • manufacturer: HP
        • classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
        • driverProvider: HP
        • driverDate: 14/11/2012
        • driverVersion: 1.0.0.1
        • driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
      • 52:
        • classID: USB
        • name: Realtek USB 2.0 Card Reader
        • manufacturer: Realtek Semiconductor Corp.
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 01/04/2019
        • driverVersion: 10.0.17763.31247
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
      • 53:
        • classID: Net
        • name: Microsoft Wi-Fi Direct Virtual Adapter #6
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
      • 54:
        • classID: Net
        • name: Microsoft Wi-Fi Direct Virtual Adapter #7
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
      • 55:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
      • 56:
        • classID: System
        • name: UMBus Root Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
      • 57:
        • classID: Net
        • name: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
        • manufacturer: Realtek Semiconductor Corp.
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 26/05/2019
        • driverVersion: 2024.0.4.208
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
      • 58:
        • classID: Unknown
        • name: Microsoft Radio Device Enumeration Bus
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
      • 59:
        • classID: System
        • name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor SoC Transaction Router - 0F00
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 02/01/2018
        • driverVersion: 10.1.1.45
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
      • 60:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0009
      • 61:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0010
      • 62:
        • classID: Unknown
        • name: Microsoft Device Association Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
      • 63:
        • classID: Computer
        • name: ACPI x64-based PC
        • manufacturer: (Standard computers)
        • classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
      • 64:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
      • 65:
        • classID: Net
        • name: WAN Miniport (Network Monitor)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
      • 66:
        • classID: Net
        • name: WAN Miniport (IP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
      • 67:
        • classID: System
        • name: Pci Bus
        • manufacturer: AMD
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: AMD
        • driverDate: 05/03/2019
        • driverVersion: 19.20.0.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
      • 68:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0015
      • 69:
        • classID: CDROM
        • name: hp DVD-RAM GHC0N
        • manufacturer: (Standard CD-ROM drives)
        • classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
      • 70:
        • classID: System
        • name: Legacy device
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
      • 71:
        • classID: System
        • name: ACPI Power Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
      • 72:
        • classID: System
        • name: Microsoft ACPI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
      • 73:
        • classID: System
        • name: Microsoft Basic Render Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.84
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
      • 74:
        • classID: Unknown
        • name: OneNote
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
      • 75:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
      • 76:
        • classID: Net
        • name: WAN Miniport (SSTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
      • 77:
        • classID: System
        • name: Microsoft UEFI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
      • 78:
        • classID: System
        • name: ACPI Fixed Feature Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
      • 79:
        • classID: System
        • name: System timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
      • 80:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
      • 81:
        • classID: MEDIA
        • name: USB Live Camera audio
        • manufacturer: (Generic USB Audio)
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 07/07/2020
        • driverVersion: 10.0.19041.388
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
      • 82:
        • classID: Unknown
        • name: Universal Document Converter
        • manufacturer:
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
      • 83:
        • classID: USB
        • name: USB Root Hub (USB 3.0)
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 09/05/2020
        • driverVersion: 10.0.19041.264
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
      • 84:
        • classID: Unknown
        • name: OneNote for Windows 10
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
      • 85:
        • classID: Unknown
        • name: Microsoft GS Wavetable Synth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
      • 86:
        • classID: DiskDrive
        • name: TOSHIBA DT01ACA100
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
      • 87:
        • classID: Unknown
        • name: Speakers (Realtek High Definition Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
      • 88:
        • classID: Unknown
        • name: Fax
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0008
      • 89:
        • classID: System
        • name: NDIS Virtual Network Adapter Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
      • 90:
        • classID: Unknown
        • name: Microsoft Print to PDF
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
      • 91:
        • classID: System
        • name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 2 - 0F4A
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 02/01/2018
        • driverVersion: 10.1.1.45
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
      • 92:
        • classID: Net
        • name: Realtek PCIe FE Family Controller
        • manufacturer: Realtek
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek
        • driverDate: 26/05/2020
        • driverVersion: 10.42.526.2020
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
      • 93:
        • classID: System
        • name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Platform Control Unit - LPC: Bridge to Intel Legacy Block - 0F1C
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 02/01/2018
        • driverVersion: 10.1.1.45
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
      • 94:
        • classID: USB
        • name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
        • manufacturer: Generic USB xHCI Host Controller
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 01/09/2020
        • driverVersion: 10.0.19041.488
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
      • 95:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0016
      • 96:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
      • 97:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0015
      • 98:
        • classID: System
        • name: Microsoft System Management BIOS Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
      • 99:
        • classID: Processor
        • name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
      • 100:
        • classID: Processor
        • name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
      • 101:
        • classID: Processor
        • name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
      • 102:
        • classID: Processor
        • name: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.19041.546
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
      • 103:
        • classID: System
        • name: Intel(R) Trusted Execution Engine Interface
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 11/10/2015
        • driverVersion: 2.0.0.1094
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
      • 104:
        • classID: System
        • name: Plug and Play Software Device Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
      • 105:
        • classID: System
        • name: IWD Bus Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 19/11/2015
        • driverVersion: 4.5.71.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
      • 106:
        • classID: System
        • name: Remote Desktop Device Redirector Bus
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
      • 107:
        • classID: Net
        • name: WAN Miniport (IPv6)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
      • 108:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0001
      • 109:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 09/05/2020
        • driverVersion: 10.0.19041.264
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
      • 110:
        • classID: System
        • name: High Definition Audio Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 06/12/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
      • 111:
        • classID: Net
        • name: WAN Miniport (L2TP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
4 answers
Vera Smith
Pro answer
Added an answer Nov 30, 2020 at 02:51 PM
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Dear Ian,

You can send the information to our Support team at the email address support@auslogics.com any time it is convenient for you.

Max Skinner
Pro answer
Added an answer Nov 13, 2020 at 12:06 PM
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Dear Ian,

Thank you for posting your question on our forum.

Could you please zip the log or use any other archive that you have and attach this archive.

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Ian W
Added an answer Nov 30, 2020 at 02:40 PM
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Dear Max,

While I appreciate your prompt response, I will need to defer sending the Log (as an archive) until I encounter a, further, incident of the 'Crash'/'Freeze'. In addition to this, unless I am misunderstanding the situation, there is no mechanism to 'Add'/'Upload' a file/document/archive, via this 'messenging' service. I can only select 'Private', 'Insert'/'Edit' Link, 'Insert'/'Edit' Image, 'Bold', 'Italic', 'Undo', 'Redo' or am I just being thick?

Best regards,

Ian W

Ian W
Added an answer Dec 01, 2020 at 04:00 AM
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Dear Vera,

I am most grateful to you for positing this very useful information and associated email address. This is duly noted and when the issue occurs again, I will endeavour to email the report to the email address you have supplied.

Many thanks,

Kind regards,

Ian

Content hidden to protect privacy

Ian W
Added an answer Dec 01, 2020 at 04:00 AM
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Dear Vera,

I am most grateful to you for positing this very useful information and associated email address. This is duly noted and when the issue occurs again, I will endeavour to email the report to the email address you have supplied.

Many thanks,

Kind regards,

Ian

Content hidden to protect privacy

Vera Smith
Pro answer
Added an answer Nov 30, 2020 at 02:51 PM
Translate

Dear Ian,

You can send the information to our Support team at the email address support@auslogics.com any time it is convenient for you.

Ian W
Added an answer Nov 30, 2020 at 02:40 PM
Translate

Dear Max,

While I appreciate your prompt response, I will need to defer sending the Log (as an archive) until I encounter a, further, incident of the 'Crash'/'Freeze'. In addition to this, unless I am misunderstanding the situation, there is no mechanism to 'Add'/'Upload' a file/document/archive, via this 'messenging' service. I can only select 'Private', 'Insert'/'Edit' Link, 'Insert'/'Edit' Image, 'Bold', 'Italic', 'Undo', 'Redo' or am I just being thick?

Best regards,

Ian W

Max Skinner
Pro answer
Added an answer Nov 13, 2020 at 12:06 PM
Translate

Dear Ian,

Thank you for posting your question on our forum.

Could you please zip the log or use any other archive that you have and attach this archive.

If you need any further assistance or have any other questions, please do not hesitate to contact us.