312 questions

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
1144 views
Dec 10, 2020 at 10:57 PM

Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
1717 views
Dec 07, 2020 at 05:21 PM

ANALYSER UN DISQUE DUR EXTERNE

BONJOUR
COMMENT FAIRE POUR ANALYSER UN DISUE DUR EXTERNE MERCI
903 views
Dec 05, 2020 at 09:57 AM

HDD

После оптимицации в проводнике перестали отображаться диски HDD ( два диска). В диспечере устройств присутствуют. БИОС видит.
Откат не помог.
Что делать?
956 views
Dec 04, 2020 at 12:04 PM

sound not working

external speakers not recognized anymore and no sound
951 views
Nov 28, 2020 at 12:08 AM

Микрофон

Перестал работать микрофон

1034 views
Nov 27, 2020 at 10:31 AM

MFT failure

Is there anything that adMFT corrupt - Error code = 6. Please run 'chkdsk C: /r'dresses the MFT other than a full restore? I received "an error message and my backup(Macrium) is failing."
1220 views
Nov 26, 2020 at 06:47 PM

playing videos

This morning I could play videos from the internet and tonight I'm not able to. Please give me suggestions to fix this.

The error message says:

(Playback ID: vnJN0H3RgwlSS4V0)
https://youtu.be/u-BqgHfeZss


Lori
1076 views
Nov 12, 2020 at 01:29 AM

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

1006 views
Nov 08, 2020 at 08:18 AM

WIFI droping

Network WiFI keeps disconnecting after system hinernates. Does not recognize router or ISP
1117 views
Nov 06, 2020 at 03:53 AM

about mouse

my pc keyboard and mouse is not working properly
1162 views
Oct 24, 2020 at 06:27 AM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
1228 views
Oct 23, 2020 at 11:28 AM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
1250 views
Oct 16, 2020 at 04:14 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
1237 views
Oct 14, 2020 at 09:09 AM

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1000 views
Oct 12, 2020 at 01:42 PM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1299 views
Oct 07, 2020 at 08:05 PM

Hard disk spindown

How do you enable hard disk spindown after it has been turned off using the maintain tool? I've searched but cannot find the option. Thank you.

1038 views
Oct 02, 2020 at 04:36 PM

keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1908 views
Oct 02, 2020 at 01:17 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1288 views
Oct 01, 2020 at 03:56 PM

ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1474 views
Sep 21, 2020 at 01:37 AM

Smart Card Service

Hello!
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry
666 views
Feb 19, 2023 at 08:21 PM

удаление пустых папок Lenovo

Как удалить пустые папки Lenovo.
659 views
Jan 01, 2023 at 10:42 AM

Monitor no responde

¿Por qué motivo el monitor de mi pc de sobremesa se me apaga y deja de responder cuando estoy jugando a algún juego?
657 views
May 29, 2023 at 05:59 PM

Вопрос

ноутбук медленно работает,зависает..
656 views
May 02, 2023 at 02:36 PM

Turning on RAM optimization

How do I turn on RAM optimization with Auslogics BootSpeed 13??
656 views
Nov 08, 2022 at 10:40 PM

POSSIBLE CONTRADICTION

I'm evaluation BoostSpeed and one of the ways that it will save me 3Gb of disk space is to do a Disk Defrag. My hard drive is an SSD and I thought that defragging an SSD was not advised by several well known industry experts. Please explain - Thank you!
656 views
Mar 23, 2023 at 12:11 AM

Lost partition

My SSD took several days to recover, via an automated Microsoft Windows process.

My disk had a C: drive, for OS and D: drive for my files, photo's etc. While the c: drive was recovered, the d: drive has disappeared. How can I recover the D: drive, please?
656 views
Sep 17, 2023 at 07:52 PM

Brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR
648 views
Feb 27, 2023 at 04:16 AM

Активация

После ввода ключей не активируются программы: BoostSpeed 12, Driver Updater, Anti-Malware. Появляется сообщение, что программа активирована, но программа не активируется и предлагает снова активировать программу. Пробовал несколько раз, перезагружал систему, но ничего не помогает.
646 views
Jan 23, 2022 at 10:00 AM

laptop HP all in one

De helderheid van het scherm is niet meer regelbaar
639 views
Jan 06, 2023 at 03:22 PM

Windows 10 install software as admin

Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)
637 views
Mar 15, 2023 at 08:51 PM

Touch Screen Monitor

My Touch Screen Monitor stopped working and I have gone into Devices and it is not listed under "HID compliant devices" but under Monitor as "GENARIC".
634 views
Nov 29, 2023 at 10:19 AM

El teclado de mi laptop no funciona

Tengo una laptop Lenovo T470 y un teclado externo Microsoft Ergonomic keyboard 4000
Compre la lic de BOOTSPEED y tambien la licencia de DRIVER UPDATER
Cuando actualizo los drivers ya no funciona ningun teclado
Esto ya me sucedio dos veces y esta es la tercera ocasion
Necesito me ayuden a resolverlo
Para redactar este correo estoy utilizando el teclado en pantalla
630 views
Oct 03, 2023 at 06:10 PM

Extremely Slow

Why is my computer even slower now then it was before I downloaded Auslogics BoostSpeed 12? I always get the following message. "High syste resources usage detected. You may experience PC slowdown."
630 views
Sep 06, 2022 at 06:02 PM

Boost Speed doesn't recognize SSD

Hey guys,

Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).

How can this be fixed?

Thanks.

John
629 views
Jan 18, 2023 at 10:55 AM

Bluetooth não conecta após usar softwares Auslogics

Olá! Após usar os produtos da Auslogics, Driver Updater e BootSpeed, não consigo conectar dispositivos via bluetooth. Há alguma configuração que possa resolver?
625 views
Nov 24, 2022 at 01:15 AM

malfunzionamento

dopo l ascansione il programma si blocca
623 views
Nov 11, 2022 at 07:47 AM

partition unable to delete

mysteriosly at some time this drive got extra partition. it originally had terbyte. I install seagate disc wizard, which recognized the second partition, but when I asked it to delete the partition it did not nor did it explain why not. of course when I asked windows 10 to format the drive, it only formatted the first partition (only 4gb). I want only ONE partition at this time
621 views
Jul 12, 2023 at 04:52 AM

No Sound

I performed an overnight system restore on my Lenovo Ideapad laptop. When I logged in, there was an "X" on my sound system, which translated in to missing driver. I attempted to update through Device Manager, but it came back as driver missing. How do I fix this problem?
620 views
Jul 31, 2023 at 10:53 AM

Speakers pair but are then 'not discoverable'

Hi folks

Had been hoping your driver updater would resolve this problem - multiple bluetooth speakers/headphones (and possibly other devices) that had prevoiusly been used with this PC, and that can still be paired and unpaired to this PC, are now 'not discoverable' and thus cannot be used to play/record sound.

I've seen this mentioned in a couple of forums but for different devices. Mine include logitech x50 and jbl450bt

Thanks for any help
m
618 views
May 24, 2022 at 12:24 AM