Device-related issues

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1030 views

Oct 07, 2020 at 08:05 PM

Hard disk spindown

How do you enable hard disk spindown after it has been turned off using the maintain tool? I've searched but cannot find the option. Thank you.

1 answer

801 views

Justin Michael

Oct 02, 2020 at 04:36 PM

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1 answer

1591 views

suyou

Oct 02, 2020 at 01:17 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!

1 answer

1027 views

HarmHolly

Oct 01, 2020 at 03:56 PM

ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you

1 answer

1158 views

Paul Pollock

Sep 21, 2020 at 01:37 AM

Device-related issues / Display Issues

яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю

1 answer

981 views

проблема с устройсвом

Sep 18, 2020 at 01:12 PM

Device-related issues / Wi Fi Issues

Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB

1 answer

1432 views

Steve

Sep 16, 2020 at 05:48 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..

1 answer

1018 views

Sep 11, 2020 at 04:36 AM

Device-related issues / Sound Issues

JBL Bluetooth Issue

JBL Cannot connected as Stereo Device

1 answer

1275 views

Firman K

Sep 09, 2020 at 12:16 PM

Device-related issues / Sound Issues

after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks

1 answer

952 views

Edgar Tham

Sep 09, 2020 at 03:56 AM

Device-related issues / Sound Issues

Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|

1 answer

991 views

Dean

Sep 02, 2020 at 09:21 AM

slow internet

Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?

ps - just checked off the realtek as I have no idea where the problem is

1 answer

942 views

westjack

Sep 01, 2020 at 11:25 PM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.

1 answer

1327 views

OU8Mike2

Sep 01, 2020 at 08:30 AM

Device-related issues / Display Issues

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.

3 answers

1052 views

George S

Aug 28, 2020 at 02:59 AM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.

1 answer

978 views

MJRH

Aug 18, 2020 at 02:08 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1 answer

1169 views

Kerry

Aug 17, 2020 at 09:27 AM

Device-related issues / Sound Issues

Not Working

How to fix microphone not work

1 answer

902 views

Riskielsir

Aug 14, 2020 at 06:55 PM

Device-related issues / Sound Issues

I cannot hear anything on videos etc

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob

1 answer

852 views

Bob

Aug 14, 2020 at 02:57 PM

Device-related issues / WebCams Issues

PC cannot see a webcam

A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.

Thanks in advance.

1 answer

915 views

Assetage

Aug 13, 2020 at 09:07 PM

Device-related issues / Sound Issues

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?

1 answer

893 views

Studnicka

Aug 11, 2020 at 04:09 AM

Detecting Error during testing by Disk Doctor

When we tried to find any issue on my Boot Drive (SSD), I was informed that there is some iossue on Drive.
It says: something like "Index entry xxxx of Index "$130" of File 3998 is not correct"
Please advise how to fix this issue.

file:///C:/ProgramData/Auslogics/BoostSpeed/13.x/Reports/Disk%20Doctor_2023-07-22-20-02-04-144.html

ファイル 3998 のインデックス $I30 内のインデックスエントリ arrow.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ arrow_expanded.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ attention.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ defrag_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ head_bg.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_broken_shortcuts.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_disk_defrag.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_help_files.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_internet_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_missing_software.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_performance.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_summary.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_system_registry.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_windows_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ logo.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ print_btn.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ summary_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ table_head.gif が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ clean_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ clean_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ fix_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ fix_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ main_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-012_Stability.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-012_Stability.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-309_Performance.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-309_Performance.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ speed_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ speed_up_style.css が正しくありません。

1 answer

422 views

FukusukeMix

Jul 22, 2023 at 11:29 AM

malfunzionamento

dopo l ascansione il programma si blocca

3 answers

418 views

luigi cappellini

Nov 11, 2022 at 07:47 AM

Device-related issues / Shutting off

Computer shutting off

My computer has been randomly shutting off. I sent it to IT at school and they put a new battery and motherboard in but that hasn't fixed it, it rarley happens when I am at home, mostly when I am at school. How do I fix it?

1 answer

417 views

Cassie

Jun 20, 2022 at 04:53 AM

адаптер

Почему не запускается и как обновить

1 answer

408 views

Roman

Feb 14, 2023 at 10:24 AM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James

1 answer

403 views

James Minotto

Apr 05, 2023 at 03:12 PM

Monitor no responde

¿Por qué motivo el monitor de mi pc de sobremesa se me apaga y deja de responder cuando estoy jugando a algún juego?

1 answer

395 views

el_kp

May 29, 2023 at 05:59 PM

Device-related issues / speed

Extremely Slow

Why is my computer even slower now then it was before I downloaded Auslogics BoostSpeed 12? I always get the following message. "High syste resources usage detected. You may experience PC slowdown."

1 answer

395 views

Art Escutia

Sep 06, 2022 at 06:02 PM

external hard drive recovery

so i have ran check disk a few times on a external hard drive to see if i can possibly repair the thing and if not recover some things that are still on it. windows does not recognize the drive but 3rd party software does, so as i'm running check disk it sees one bad sector like at somewhat of the begging of the scan then it continues and runs almost to the end of the scan but does'nt qiute finish the scan, instead it suddenly stops, the screen goes black for a second and then it reboots windows and thats it. no log of what happened at the time of crash or the condition of the drive or the end result...nothing. so i'm wondering if you can shed some light on the situation and maybe some remedies if any? thanks, cweklund

P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.

1 answer

394 views

cweklund

Feb 05, 2023 at 12:28 AM

Driver Issues

Hello Dear Sir, Madam,

We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64

I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.

As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?

It would mean the world to us!!

I have added a pic, of the properties of the card with it, using the program speccy

Thanks for the help!

Best Regards!

1 answer

394 views

WesDon

Feb 10, 2023 at 05:11 PM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.

1 answer

390 views

fla23017

Sep 16, 2023 at 12:58 PM

удаление пустых папок Lenovo

Как удалить пустые папки Lenovo.

1 answer

390 views

Лилия Лавылова

Jan 01, 2023 at 10:42 AM

Вопрос

ноутбук медленно работает,зависает..

1 answer

389 views

Евгений

May 02, 2023 at 02:36 PM

POSSIBLE CONTRADICTION

I'm evaluation BoostSpeed and one of the ways that it will save me 3Gb of disk space is to do a Disk Defrag. My hard drive is an SSD and I thought that defragging an SSD was not advised by several well known industry experts. Please explain - Thank you!

1 answer

388 views

Mike

Mar 23, 2023 at 12:11 AM

Device-related issues / Display Issues

Brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR

1 answer

382 views

ajamesc55

Feb 27, 2023 at 04:16 AM

Device-related issues / Bluetooth

Bluetooth não conecta após usar softwares Auslogics

Olá! Após usar os produtos da Auslogics, Driver Updater e BootSpeed, não consigo conectar dispositivos via bluetooth. Há alguma configuração que possa resolver?

1 answer

379 views

Leonardo Correia

Nov 24, 2022 at 01:15 AM

Smart Card Service

Hello!
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry

1 answer

375 views

user4813

Feb 19, 2023 at 08:21 PM

Device-related issues / Display Issues

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?

1 answer

374 views

Joan Stone

Mar 31, 2024 at 03:21 AM

Device-related issues / windows 10 pro

MICROSFT 11

The lap top I use is fairly new, but is running windoews 10 pro, Microsoft constantly urge me to load certain up dates and when I try the message is cannot comply you need to purchase windows 365 for instance, but I have a perfectly good windows office already loaded can I stop the 365 nonsense or must i spend and buy 365.

1 answer

373 views

HUGH Sandy Cameron

Dec 09, 2022 at 08:41 AM

Voice recognition does not work

Upon starting I get a message that voice recognition can not be started - that I have to correct the language in the master control. I have been trying for months to find that and can't get it to work. HP has been no help at all. I bought this for voice to type usage in Microsoft Word, but can not get it to function

1 answer

372 views

Don Darling

Oct 01, 2022 at 02:05 PM