251 questions

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

876 views
Aug 09, 2021 at 08:23 AM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

765 views
Aug 05, 2021 at 07:20 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1026 views
Aug 04, 2021 at 02:06 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

710 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

758 views
Jul 25, 2021 at 10:14 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

805 views
Jul 23, 2021 at 05:30 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

792 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1041 views
Jul 21, 2021 at 07:07 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

723 views
Jul 19, 2021 at 03:54 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

704 views
Jul 15, 2021 at 01:12 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

942 views
Jul 07, 2021 at 02:35 AM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

668 views
Jul 04, 2021 at 03:42 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

823 views
Jun 09, 2021 at 10:03 PM

Where can I go to initiate cache clearing?

Occasionally it pops up. But if I wish to initiate when it has not popped up? Where do I go.

Thank you.

789 views
Jun 08, 2021 at 01:17 AM

deframmentazione

Posso deframmentare un dvd?

726 views
Jun 06, 2021 at 10:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

734 views
May 28, 2021 at 06:59 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

865 views
May 24, 2021 at 02:00 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1002 views
May 21, 2021 at 09:59 AM

Очистка и дефрагментация дисков

как добавить диск D в программу?

673 views
May 20, 2021 at 04:09 AM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

1502 views
May 14, 2021 at 01:48 PM

BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

876 views
Aug 25, 2021 at 03:48 PM

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

876 views
Aug 09, 2021 at 08:23 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

874 views
Oct 12, 2020 at 10:59 PM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

871 views
Nov 10, 2019 at 09:44 AM

CPU Usage

I'm new to the softward. Running v12.

Auslogic is running in the background, I guess. (I didn't start any actions since my recent reboot.)

It's using between 25 and 40% of my CPU capacity. I DO NOT want that to happen. If something's running on its own, how do i schedule it to run during the night.

Why is it doing that? What's running? How can I keep it from starting a process on it's own.

(I know i can hit "End task" in Task Mgr, but I wanted to know how to prevent this in the future.)

Thank you,

SjK

869 views
Jan 27, 2021 at 02:35 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

868 views
Jan 14, 2021 at 08:24 AM

Foreign language for BootSpeed 11

Is there a french translation for BootSpeed 11 ?
If no, do you plan to translate it next?
With thanks for your answer.
cordially
Patrice Vivin

867 views
Jul 25, 2019 at 04:33 PM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

867 views
Jun 30, 2020 at 04:15 AM

If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

866 views
Mar 27, 2021 at 09:53 PM

Internet Optimization

Hello. i get free version of boostspeed and i see there is internet optimization that needs pro version and before i try to upgrade i want to ask what it is about, how dose this optimazies my internet? i have problems playing online games and i hear that windows 10 needs optimization for better gaming experience, dose this will help?

866 views
Jan 23, 2021 at 01:58 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

865 views
May 24, 2021 at 02:00 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

865 views
Sep 09, 2019 at 06:44 PM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

864 views
Nov 13, 2019 at 09:57 AM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

864 views
Aug 23, 2020 at 01:20 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

863 views
Oct 26, 2019 at 04:09 PM

activacion Pro

Por favor quiero actualizar mi version a Pro

860 views
Apr 03, 2021 at 10:27 AM

Support?

Hi! Is there a plan to support the Opera GX browser? I have been using this broswer for my web serching needs. It's pretty good. However, Auslogis BoostSpeed is not recognizing the browser as a supported browser. Thank you for taking the time to read this question.

857 views
Nov 27, 2020 at 11:39 AM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

854 views
Nov 02, 2020 at 11:28 PM

проблемы с Auslogics BootSpeed 11

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

850 views
Jun 15, 2020 at 04:08 PM

Auto Restore to earlier date

Is there a way AL BS can be used to create a system restore point (like in windows) to an earllier date?

847 views
Oct 03, 2019 at 08:17 PM