1859 questions

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1553 views
Oct 22, 2019 at 02:31 PM

востоновление системы

добрый день, как ваша система моет навредить компьютеру или системе, она внесла изменения на пк отключила достуа к микрофону и камере, но я включил, я попытался сделать востоновления виндоус но очень долго востонавливаетет реестьр, я так и не дождался и перегрузил пк и теперю боюсь что ваша программа внесла изменения и придется переустоновливать виндоус, что делать, так вроде вск работает, как проверть, правильно ли работает щас система? спасибо

925 views
Oct 21, 2019 at 04:38 PM

удалённый рабочий стол

работает локальная сеть ,но невозможно подклключить удалённый рабочий стол.
1042 views
Oct 20, 2019 at 11:06 AM

languages









in which languages ​​is auslogics available?

1065 views
Oct 17, 2019 at 05:21 PM

Want the operating system files checked and to be fully operational.

Check to see that all critical and necessary files are completely intact and functional like SFC /Scannow, and any other method you know of, so that when I go to re-install Windows 10 it will go smoothly and without a hitch! An example is that I can no longer use the pin I assigned to windows it just stopped working one day. And I've always had problems with the startup files from all versions of windows. Like my 1st install of windows 10 went bad because of the User.dat files getting corrupted, I couldn't repair windows, and I doubt that I could run restore and it would work. And I don't want to install windows 10 until I know it's going to run correctly.
I do nothing to corrupt files but they always seem to get screwed up by the operating system.


Thanks, L8R

Content hidden to protect privacy

1197 views
Oct 17, 2019 at 08:07 AM

VPN FortiClient

I must use FortiClient VPN to work and communicate with one of my jobs, at Southern Cross University, (SCU). Until yesterday it worked fine.
I have just installed the lastest version in an attempt to resolve the non-connection issue.

Is there a setting in Auslogics BoostSpeed that might affect that VPN?
Any suggestions.

I run BoostSpeed and just accept whatever 'fixes' it suggests, the default or automatic, as I am not wise enough to adjust anything myself.

Could doing that have broken something or blocked the VPN?
I am nervous that Auslogics-Boostspeed is being over active in cleansing my system, of things that I actually need to maintain, like the Forticleint VPN. Firewall settings area mystery to me. I dont change them because I do not know what I am doing.

1116 views
Oct 16, 2019 at 11:25 PM

Office 2016

Whenever I use the tools (scanner, cleanup), afterwards I always have to do a repair (reinstall) of my Office 2016 products. How to clean my computer without messing up Office 2016?

909 views
Oct 16, 2019 at 05:07 AM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
880 views
Oct 16, 2019 at 03:00 AM

Payment

When i wanted to pay for Auslogic Boostspeed 11 i couldn't complete the payment. That was because i use paypal and dont use a card for paypal.
The fact is that i dont use any type of creadit card or such, i only have a bankcard that i dont leave out for web buys. That is why i have used Paypal for such transactions.
Auslogic is so far the only company that tells me i need to have a card connected to my Paypal account.

The thing is as you demand that customers must use a card you are actually promoting some people to find a cracked version for Boostspeed 11 and use that. you are loosing out on sells by refusing to let people use paypal straight as it is.

Anyway, i hope you all have a nice day and take vare of yourselfe.
Mikael

1021 views
Oct 14, 2019 at 04:00 PM

changing language

Hello

I updatet to boost speed 11 a couple of days bevor .
Is it possible to change the language into german ?
I cannot read englisch as a river is floating, i only use schoolenglish.
In boostspeed 11 there's a many stuff included, that is new for me.
I understand the window of the older version better .

greetings bottlecup

1670 views
Oct 14, 2019 at 10:47 AM

Пропажа значков

Сделал оптимизацию и пропали значки с панели интсрументов, не могу найти как вернуть. Отметил на скриншоте

878 views
Oct 09, 2019 at 12:18 PM

Auto Restore to earlier date

Is there a way AL BS can be used to create a system restore point (like in windows) to an earllier date?

989 views
Oct 03, 2019 at 08:17 PM

i can not activate windows

how to activate windows 1o?

1135 views
Oct 03, 2019 at 03:20 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1457 views
Oct 01, 2019 at 03:05 AM

BoostSpeed

Hi,

1 . There was NO Sucategory that matched my Question so I picked 3D Builder <-- ignore please.

This morning was the second time that my laptop was taken over by a “disk repair” function that I think is linked with BoostSpeed. I start up my laptop and something begins churning away telling me that it will take 8 hours to complete. Actually it could not tell time correctly because it took 3 ½ hours before I could use the laptop.
Q: How to prevent this happening again? At least giving me the option to say OK do it now or wait?

Thanks,

Michel

988 views
Sep 29, 2019 at 08:30 PM

One Click Scanner

The former version of BootSpeed -one click Scanner was running much faster that the new one (version 11).
Is that logical ?
(forget the hereabove Subcategory)

1001 views
Sep 27, 2019 at 05:06 PM

Select language

Hello, i cant find a "Language" button to change it. Help me pls

870 views
Sep 27, 2019 at 12:17 AM

Auslogics not recognising my ssd

I recently upgraded my hd to a ssd..
On some pages of Auslogics it shows new ssd and capacity but on others it still shows old removed hd.
Can you advise please

938 views
Sep 25, 2019 at 03:31 PM

High Resource Usage Detection

I keep getting a High Resource Usage Detection message even when I haven't got a lot of programmes open, and my laptop gets very hot. I have looked through Auslogics Boost Speed 11 Menu but can't seem to find a tool that may help with this.
Could you please advise which tool I should be looking to use in order to put this problem right.

909 views
Sep 21, 2019 at 04:17 PM

License

Dear All,

in 2015 I've purchased the Auslogics BoostSpeed 7 Premium and shortly was released a update and the software after update asked to be paid again which I've consider to be a unfair practice.

I am asking to provide me the posibility to install the software that I've purchased since at this moment in not possible to download the software from internet.

Kind regards,
Danil

972 views
Sep 18, 2019 at 06:48 AM

Windows 10 Restart Stalls

I recently had to do a Windows re-install (repair technician did in shop) because of BSOD issue related to dell driver. I bought BoostSpeed 11 to try keep my PC in good operating condition and help with many of the Windows issues including fixing a restart problem. Since the re-install of windows, restart actually restarted just once. Now when try restart it just goes through the motions, on screen message says restarting windows and monitor goes dark (power is on) but restart does not happen. I wait 5 minutes and then press power button to shutdown. I repress power button to bring windows back on. Windows 10, using this method takes usually between 45 to 60 seconds.

If it wasn't for windows updates I could live with not using the restart option. However, windows update requires the restart so I expect it to fail each time there is an update. Recently did scan and did the suggested tweaks in the Maintain section of BoostSpeed 11. Any thoughts or suggestions?
1233 views
Aug 08, 2020 at 02:50 PM

Cannot use keyboard Up and Down arrows in Windows Clipboard History since today.

I have been using windows clipboard daily as a part of my routine, always used to copy my contents using that. But now when i use Windows+V the Clipboard manager pops up left or right of the screen and when i use arrow keys chrome is scrolling(Copying contents to chrome).
Earlier i selected the copied contents using arrow keys and used Enter key to enter the data, Now its not working, i need to use mouse every single time.
1231 views
Sep 27, 2020 at 12:25 PM

Пропали значки из трея

Использовал вашу программу после чего пропали значки из трея, после сделанного я решил удалить программу но значки не вернулись, а с переустановкой пропали откаты в программе, пожалуйста помогите мне с этой проблемой
1231 views
Aug 23, 2020 at 02:48 PM

Startup

How can i speed up windows startup
1230 views
Aug 08, 2020 at 01:49 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1229 views
Jun 14, 2020 at 05:08 PM

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1227 views
Sep 02, 2020 at 06:27 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1227 views
Sep 06, 2020 at 05:37 AM

Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
1226 views
Dec 15, 2020 at 06:08 AM

Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.
1226 views
Mar 02, 2022 at 03:27 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1226 views
Nov 04, 2021 at 08:38 AM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

1225 views
May 06, 2020 at 09:29 AM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

1224 views
Dec 27, 2019 at 02:53 AM

Недавние

Как сделать так, чтобы сохранялись последние книги в Файл/Последние? Происходит автоматическая очитска и ничего не остаётся.
Каждый день всё пусто.

1221 views
Jan 15, 2021 at 07:18 AM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1221 views
Apr 21, 2021 at 08:33 PM

Failed Windows Updates

Why can't I update to the latest Windows 10 Pro update? I have Windows 10 Pro with 16 G Ram and 2 1/2 TB of hard drive.

(2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4517389) - Error 0x80070002)

My system is a Lenovo Think Centre w/I5 Processor.(M91)
1220 views
Oct 30, 2019 at 05:57 PM

Windows Settings

I can't access my Windows Settings. When I try to access it the page shows and then goes away. Can your software fix this issue?

1219 views
Jun 10, 2020 at 05:18 AM

Brightness not working proper0lly

Hello!
its been a while my brightness doesnt work at the 2 and 3 level i will experience this issue every time when i sign in with a microsoft account doesnt matter what windows laptop it is in every laptop when i sign in with microsoft the brightness doesnt works on 2 and 3 level
plz help
tnx
1219 views
Nov 29, 2020 at 06:46 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1218 views
Oct 07, 2020 at 08:05 PM

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1217 views
Jun 16, 2020 at 06:42 AM

Microsoft Store no longer works or appears under apps!

Dear team,

Recently I was having problems with Microsoft Store that it kept giving an error message when updating apps (can't remember which one eaxctly). So I reset it as per advice on various forums but since then Microsoft Store has disappeared from Apps and no longer works at all!

Please help / advise.

Thanks,
Simon
1217 views
Jan 19, 2021 at 03:28 PM