1859 questions

Key

I cant find my real windows key even tho i brought it and it was online

1202 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1304 views
Mar 29, 2020 at 04:32 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1429 views
Mar 28, 2020 at 01:49 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1471 views
Mar 28, 2020 at 01:52 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1836 views
Mar 27, 2020 at 09:03 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1416 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1515 views
Mar 26, 2020 at 04:12 PM

Goods

Auslogics softweare Goods normal or better other brand name Goods

1120 views
Mar 26, 2020 at 01:09 AM

no windows updates

i have been trying to update to the windows march update but I can't

1557 views
Mar 25, 2020 at 03:40 AM

updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

1128 views
Mar 23, 2020 at 06:09 PM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1414 views
Mar 23, 2020 at 10:04 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1326 views
Mar 21, 2020 at 11:42 PM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1540 views
Mar 18, 2020 at 05:10 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1528 views
Mar 14, 2020 at 02:54 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1448 views
Mar 13, 2020 at 07:22 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1400 views
Mar 12, 2020 at 06:03 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

1101 views
Mar 12, 2020 at 11:58 AM

no sound output device installed

i am not getting any sound into speakers from pc

1411 views
Mar 11, 2020 at 09:03 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1579 views
Mar 11, 2020 at 01:27 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1408 views
Mar 10, 2020 at 11:42 PM

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX
4416 views
Nov 16, 2021 at 08:57 PM

An error occurred while loading Library.dll

When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.

I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

Thanks

Nick

3448 views
Mar 03, 2020 at 03:46 AM

built in Dell Inspiron laptop Realtek microphone

My microphone has stopped working and doesn't seem recognised ny Windows 10. Zoom is displaying a picture rather than video.

2936 views
May 21, 2020 at 08:41 PM

ms-resource: ProductName を取り除きたい

Windows10 バージョン 2004 (OSビルド 19041.207)
スタートメニューのその他グループに

"ms-resource: ProductName"  を取り除きたい


このアプリは開かず、アンインストールもできない

2877 views
Apr 22, 2020 at 01:56 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2254 views
Sep 11, 2019 at 08:40 PM

Why I am seriously upset

Why woud you duplicate file finder delete the original video file from my computer instead of the empty file with the same name in itunes and leave me with all my videos gone and a bunch of movies I can not use or watch in itunes

That was hours of work for me and now I have nothing left and have to start all over and that was over 100 movies I downloaded
How is that a helpful program a duplicate means duplicate in every way not just in name

2238 views
Jan 22, 2020 at 12:13 AM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2173 views
Jan 14, 2020 at 01:52 AM

Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
2167 views
Feb 04, 2021 at 06:22 PM

wondpws 10 don't boot

Hello,

My windows 10 home can not boot after a registry cleanup. It was stopped at the laptop logo and not going thro. Later attenpt to boot shows bluescreen with "BAD SYSTEM CONFIG INFO".

I have tried BCD fix, but got "access denied". I tried rewrite config, but my Regback is empty with no backup reg files. Please advise how can I get the thro?

Thank you.
2136 views
Jun 09, 2021 at 08:00 PM

ESENT Help.

svchost (3804, R, 98) SRUJet: New log file cannot be created because the database cannot write to the log drive. The drive may be read-only, out of free disk space, misconfigured, or corrupt. Error -1032.
svchost (3804, R, 98) SRUJet: An attempt to create the file "C: \ WINDOWS \ system32 \ SRU \ SRUtmp.log" failed with the following system error: 5 (0x00000005): "Access is denied.". File creation will fail with error -1032 (0xfffffbf8).
2127 views
Feb 25, 2021 at 10:36 AM

Bought a TP link Bleutooth usb

Dear Support,

I have bought a TP link UB400 USB and inserted it in the USB port immediatly i had connection.
Then i update the drivers for windows from your package i bought two or 3 days ago and it updated the driver to Bleusolell drivers.
fter nothing seems to work anymore on bluetooth aspects.
Also the CSR software downloaded give me u huge pain because i could almost not removed it anymore.

I need the old driver from windows apperently that is not bluesoleil as this is not responding.

The Bleutooth usnb device i can see in the list of devices but will not react.


Thank you fore th help as suh.

regards Rob.

2127 views
May 12, 2020 at 07:48 PM

Notifications

I can not find a way to BLOCK New Auslogics Notifications of upgrades . I have blocked Registry notifications tring to end pop ups of Auslogic Up-grades . IF you can not seem to have FREE upgrades for presently purchased Auslogics 11 , then simply place your up grades into an Auslogics 12 and STOP bugging members with you desiring money for upgrades . Your Subcategory answer question makes NO sense ! This is an Auslogics 11 Programming delima ,none of the subcategory comment shown above have nothing to do with Auslogics 11 , that I know of, as of yet.

2109 views
Feb 13, 2020 at 01:03 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2033 views
Mar 08, 2020 at 08:21 PM

MSFS

Chaque fois que je fais un nettoyage en profondeur, je dois réinstaller MSFS.
Comment parametrer Bootspeed 11 pour éviter cela?
Bien à vous

2015 views
Nov 19, 2020 at 10:31 AM

Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
2001 views
Mar 20, 2022 at 04:54 PM

Driver power state failure

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

1998 views
Mar 01, 2020 at 06:05 PM

I could not update the Drvers

I have problems on Diver Updater: I could not update my old drivers with the update drivers from you, When I do the mouse pad is not working any more. I have to restore the system. I need your help to update the Drivers.

1964 views
Nov 17, 2019 at 09:10 AM

Drivers

Your driver updater for Wifi 6 AX200 from the driver updater program, cause HUGE throughput issues....
Tests went from 40mbit to 900+mbit (maxing out my connection) when connected to wifi AX.

Thanks

1954 views
Jan 25, 2021 at 01:57 AM

Language Bar Missing

Why my language bar is missing (on taskbar) after use this application.

1904 views
May 12, 2020 at 11:51 AM

GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

1865 views
Jan 13, 2020 at 10:40 PM