1897 questions

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1235 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1520 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1425 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1369 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2338 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1499 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1130 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1209 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5026 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1519 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1265 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1713 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1417 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5090 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1045 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1009 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
928 views
Aug 10, 2019 at 02:02 PM

Language

Hi

Want to know how to put Bootspeed 10 in french. Thank you

973 views
Aug 08, 2019 at 06:59 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5010 views
Aug 06, 2019 at 05:29 PM

죄송합니다. 하드웨어 질문 가능할까여?

램 점유율이 너무 높아서 질문 드립니다.
사진에 나온거 해봐야 인터넷 창 3개에 녹스 블루스택 1개씩 만 켜져 있는데

16기가 램이 저렇게 사용량이 나오는데 맞나요?

커밋됨 캐시됨이 높아서 이게 맞나 싶기도 합니다

해결법이나 이유를 알 수 있을까요?

1144 views
May 23, 2021 at 09:50 AM

edgeが機能しなくなろ

再起動後にedgeが毎回機能しなくなる対応策をを教えてください。
1144 views
Jun 16, 2021 at 09:10 AM

Activate My Windows for Free

How do I activate my Windows for free or update it?
1144 views
Nov 06, 2021 at 01:17 PM

Unzulässige Funktion

Guten Tag

Seit der letzten Reinigung mit Auslogics - empty folder cleaner - habe ich diese Fehlermeldung auf dem PC.

Der PC funktioniert sonst einwandfrei.

MfG
Ch. Rütimann

1144 views
Jan 17, 2021 at 09:33 AM

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
1144 views
Jan 20, 2021 at 06:23 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
1143 views
Dec 28, 2020 at 12:08 AM

Обновление Windows (системы безопасности) появляется синий экран

При загрузке и установки обновлений виндовз (Windows Update) появляется синий экран смерти. Я вынужден отключить Windows Update и уже больше двух месяцев не выключаю ноутбук (не перезагружаю).
Как установить обновления что б не было экрана смерти?

1143 views
Jan 01, 2021 at 09:23 AM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1141 views
Aug 14, 2021 at 11:52 PM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1141 views
Mar 21, 2021 at 05:42 PM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
1141 views
Nov 12, 2020 at 02:19 PM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

1141 views
Nov 10, 2019 at 09:44 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

1140 views
Nov 13, 2019 at 09:57 AM

TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
1140 views
Feb 13, 2021 at 08:23 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

1140 views
Jan 21, 2022 at 02:50 PM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
1139 views
Dec 18, 2020 at 11:09 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

1137 views
Jan 14, 2021 at 08:24 AM

Updates to file finder and boost speed

Almost on a daily basis I am getting notification of duplicate file finder and BoostSpeed 12 has a new update. I click onto download, I see where it is downloading, but when I go to install the update it does nothing. It doesnt tell me it has completed installation or given me a notce that it failed. This has be going on since I puchased Logistics. I guess it is not my fault for not following up on this, since I'm not getting my monies worth.
If you could help to get the problem solved or tell me what I've been doing wrong, sure would appreciate it.
Thanks and have a Happy New Year!

Mary Jane West

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1136 views
Jan 12, 2022 at 07:22 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1136 views
Mar 05, 2021 at 02:29 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1135 views
Oct 23, 2020 at 04:28 PM

Tastatur nicht Erkant

Windows 10 Bennent meiner Tastaturtreiber nicht richtig,dann Arbeitet Tastatur nicht mehr.
1134 views
Jan 26, 2021 at 10:30 PM