1897 questions

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1520 views
Mar 28, 2020 at 01:49 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1567 views
Mar 28, 2020 at 01:52 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1971 views
Mar 27, 2020 at 09:03 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1506 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1607 views
Mar 26, 2020 at 04:12 PM

Goods

Auslogics softweare Goods normal or better other brand name Goods

1186 views
Mar 26, 2020 at 01:09 AM

no windows updates

i have been trying to update to the windows march update but I can't

1640 views
Mar 25, 2020 at 03:40 AM

updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

1194 views
Mar 23, 2020 at 06:09 PM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1493 views
Mar 23, 2020 at 10:04 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1414 views
Mar 21, 2020 at 11:42 PM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1626 views
Mar 18, 2020 at 05:10 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1607 views
Mar 14, 2020 at 02:54 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1534 views
Mar 13, 2020 at 07:22 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1478 views
Mar 12, 2020 at 06:03 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

1171 views
Mar 12, 2020 at 11:58 AM

no sound output device installed

i am not getting any sound into speakers from pc

1493 views
Mar 11, 2020 at 09:03 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1661 views
Mar 11, 2020 at 01:27 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1487 views
Mar 10, 2020 at 11:42 PM

MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

1311 views
Mar 10, 2020 at 05:02 PM

Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

1283 views
Mar 09, 2020 at 08:59 PM

問題のあるデバイス

System Informationツールで、問題のあるデバイスとして表示される問題の解決方法は、
System BootDpeed 12の機能にありますか?

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
872 views
Mar 23, 2022 at 02:11 PM

Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
871 views
Feb 06, 2022 at 03:37 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
871 views
Jan 24, 2022 at 05:56 PM

fail fast exception

when attempting to open Scanner, i receive the above message, but no information is given.
I have tested the scanner (epson xp 510) on another pc with no problems.
I have checked for virus, checked drivers, but no response.
870 views
Dec 08, 2022 at 02:05 PM

WLan

Seit einiger Zeit wird mein Drahtlosnetzwerk nicht mehr in der Liste der verfügbaren Netzwerke angezeigt, ohne dass ich irgendwelche Änderungen vorgenommen hätte. Wie bekomme ich mein Netzuwerk wieder in die Anzeige?
869 views
Apr 29, 2022 at 12:53 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
868 views
Oct 09, 2020 at 06:24 PM

Disk Partitioning Error

2 years ago, I was messing around with dual-booting and windows partitioning. So much so that an error occured. After I wasn't able to boot back into Windows 10 and deleted ALL my files, I noticed that my maximum capacity was lowered from 256gb to 237gb. It was probably from the dual-booting error. (Was trying to dual-boot an android os or a linux os or smth). I'm running out of storage because I'm too lazy to delete files and I need that 19gb. Respond ASAP, Thanks!
867 views
Oct 20, 2021 at 11:53 AM

Quick Links in Word and Excel

How do I shut off the "feature" that wipes out all my quick links in Word, Excel, Etc. If I can't disable that POS feature I will remove your software and never consider upgrading.
866 views
Mar 12, 2022 at 06:45 PM

Delete wrong user

After boot. Windows ask for user. To choise of two with same name en than pin code.
Want to delete wrong choise
866 views
Jan 26, 2022 at 04:58 PM

Auslogic Defrag Issue

Defrag hung up on file C:\$Extend\$UsnJml:$J

Went from 3.8% to 13.30% completed and took over 22 hours as you can see in the screenshot attachment.
How can I get defrag around this issue so it can complete the optimization?

Thank you
Dennis Miller

Content hidden to protect privacy


P.S. Why isn't Auslogics a subcategory option?

865 views
Dec 28, 2021 at 03:30 PM

windows search

I have given automatic duties to boostspeed and it keeps deactivate or destroy my window search which i need. Jow can i stop this?
865 views
Jan 04, 2022 at 09:49 AM

Product will not activate

I've entered the product key now 3 times. each time it is accepted. when I go to run the 1st scan I see on the bottem right corner of the screen that boostspeed stills needs to be registered and then I reseive unexpected error. I just updated to 12 for my client - Produce key -

Content hidden to protect privacy

865 views
Jan 20, 2022 at 10:39 PM

не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
864 views
Feb 03, 2022 at 09:10 AM

Windows Security Center

Hello, Every since I installed Auslogics boostspeed today, my Windows Security Center will not turn on. In fact, it is greyed out and won't let me turn it on. I would like to get this fixed ASAP
864 views
Apr 04, 2022 at 04:12 PM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
859 views
Oct 23, 2021 at 03:06 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
859 views
Mar 20, 2021 at 04:45 AM

langue

Bonjour,
Pourquoi chaque fois que j'ouvre edge le language est le thai au lieu du francais. pourtant mes options de language pour edge sont le francais. ?
859 views
Aug 11, 2022 at 03:54 AM

Architecture X64 Auslogiscs

Hello, may I ask you how can I download x64 bit software auslogics bootspeed 12 ?

Best regards,
Doniel H.
859 views
Apr 28, 2022 at 04:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
858 views
Mar 13, 2021 at 02:12 AM