1897 questions

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1235 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1520 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1425 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1369 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2338 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1499 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1131 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1210 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5026 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1519 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1266 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1713 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1417 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5090 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1045 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1009 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
928 views
Aug 10, 2019 at 02:02 PM

Language

Hi

Want to know how to put Bootspeed 10 in french. Thank you

974 views
Aug 08, 2019 at 06:59 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5012 views
Aug 06, 2019 at 05:29 PM

問題のあるデバイス

System Informationツールで、問題のあるデバイスとして表示される問題の解決方法は、
System BootDpeed 12の機能にありますか?

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
872 views
Mar 23, 2022 at 02:11 PM

Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
871 views
Feb 06, 2022 at 03:37 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
871 views
Jan 24, 2022 at 05:56 PM

fail fast exception

when attempting to open Scanner, i receive the above message, but no information is given.
I have tested the scanner (epson xp 510) on another pc with no problems.
I have checked for virus, checked drivers, but no response.
870 views
Dec 08, 2022 at 02:05 PM

WLan

Seit einiger Zeit wird mein Drahtlosnetzwerk nicht mehr in der Liste der verfügbaren Netzwerke angezeigt, ohne dass ich irgendwelche Änderungen vorgenommen hätte. Wie bekomme ich mein Netzuwerk wieder in die Anzeige?
869 views
Apr 29, 2022 at 12:53 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
868 views
Oct 09, 2020 at 06:24 PM

Disk Partitioning Error

2 years ago, I was messing around with dual-booting and windows partitioning. So much so that an error occured. After I wasn't able to boot back into Windows 10 and deleted ALL my files, I noticed that my maximum capacity was lowered from 256gb to 237gb. It was probably from the dual-booting error. (Was trying to dual-boot an android os or a linux os or smth). I'm running out of storage because I'm too lazy to delete files and I need that 19gb. Respond ASAP, Thanks!
868 views
Oct 20, 2021 at 11:53 AM

Quick Links in Word and Excel

How do I shut off the "feature" that wipes out all my quick links in Word, Excel, Etc. If I can't disable that POS feature I will remove your software and never consider upgrading.
866 views
Mar 12, 2022 at 06:45 PM

Delete wrong user

After boot. Windows ask for user. To choise of two with same name en than pin code.
Want to delete wrong choise
866 views
Jan 26, 2022 at 04:58 PM

Auslogic Defrag Issue

Defrag hung up on file C:\$Extend\$UsnJml:$J

Went from 3.8% to 13.30% completed and took over 22 hours as you can see in the screenshot attachment.
How can I get defrag around this issue so it can complete the optimization?

Thank you
Dennis Miller

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P.S. Why isn't Auslogics a subcategory option?

865 views
Dec 28, 2021 at 03:30 PM

windows search

I have given automatic duties to boostspeed and it keeps deactivate or destroy my window search which i need. Jow can i stop this?
865 views
Jan 04, 2022 at 09:49 AM

Product will not activate

I've entered the product key now 3 times. each time it is accepted. when I go to run the 1st scan I see on the bottem right corner of the screen that boostspeed stills needs to be registered and then I reseive unexpected error. I just updated to 12 for my client - Produce key -

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865 views
Jan 20, 2022 at 10:39 PM

не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
864 views
Feb 03, 2022 at 09:10 AM

Windows Security Center

Hello, Every since I installed Auslogics boostspeed today, my Windows Security Center will not turn on. In fact, it is greyed out and won't let me turn it on. I would like to get this fixed ASAP
864 views
Apr 04, 2022 at 04:12 PM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
859 views
Oct 23, 2021 at 03:06 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
859 views
Mar 20, 2021 at 04:45 AM

langue

Bonjour,
Pourquoi chaque fois que j'ouvre edge le language est le thai au lieu du francais. pourtant mes options de language pour edge sont le francais. ?
859 views
Aug 11, 2022 at 03:54 AM

Architecture X64 Auslogiscs

Hello, may I ask you how can I download x64 bit software auslogics bootspeed 12 ?

Best regards,
Doniel H.
859 views
Apr 28, 2022 at 04:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
858 views
Mar 13, 2021 at 02:12 AM