1891 questions

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1118 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1197 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5008 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1507 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1249 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1698 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1403 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

865 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5076 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1034 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

999 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
920 views
Aug 10, 2019 at 02:02 PM

Language

Hi

Want to know how to put Bootspeed 10 in french. Thank you

962 views
Aug 08, 2019 at 06:59 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4994 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1133 views
Jul 30, 2019 at 02:23 PM

I want boost speed to startup when win 10 starts

I cannot get this boost speed 11 version to create a staru up buttom to check or uncheck. So, currently I must start my pc. Then start boost spped 11 and diminish to the lower tray daily. I would like to set it to Start each time my pc is turned on automatically.

I do get a failur when I try to set this auto run featur from the settings within boost speed 11. I seaprch online and cannot find an answer.

886 views
Jul 27, 2019 at 06:25 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7921 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
1135 views
Jul 25, 2019 at 10:17 PM

Foreign language for BootSpeed 11

Is there a french translation for BootSpeed 11 ?
If no, do you plan to translate it next?
With thanks for your answer.
cordially
Patrice Vivin

1000 views
Jul 25, 2019 at 04:33 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
4985 views
Jul 24, 2019 at 12:56 PM

disk has errors message

after using auslogics it says disk has errors . CAN THIS BE FIXED WITH AUSLOGICS
800 views
Mar 22, 2022 at 01:21 AM

Windows refusing access as administrator

Why has Windows started to refuse access to my newer version of Defrag? I have had to take it off my laptop and reinstall an older version to attain use of my perfectly safe and legitimate copy
800 views
Jan 26, 2022 at 09:34 AM

Windows 10 Default System font changed


Hi,

After running all the Auslogics BoostSpeed 12 suggestions, the default system font changed into a horrible blurry type of text. This is across the whole system, including File Explorer, Chrome, Microsoft 365 Office apps (Excel, Word, etc), basically everywhere!

I've attached a screenshot from Chrome to illustrate what the default font looks like now.

How do I restore the original default system font?

Thanks and regards
Andrew

799 views
Oct 12, 2021 at 01:09 PM

Detecting Error during testing by Disk Doctor

When we tried to find any issue on my Boot Drive (SSD), I was informed that there is some iossue on Drive.
It says: something like "Index entry xxxx of Index "$130" of File 3998 is not correct"
Please advise how to fix this issue.

file:///C:/ProgramData/Auslogics/BoostSpeed/13.x/Reports/Disk%20Doctor_2023-07-22-20-02-04-144.html

ファイル 3998 のインデックス $I30 内のインデックス エントリ arrow.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ arrow_expanded.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ attention.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ defrag_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ head_bg.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_broken_shortcuts.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_disk_defrag.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_help_files.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_internet_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_missing_software.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_performance.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_summary.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_system_registry.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_windows_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ logo.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ print_btn.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ summary_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ table_head.gif が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ clean_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ clean_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ fix_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ fix_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ main_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-012_Stability.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-012_Stability.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-309_Performance.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-309_Performance.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ speed_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ speed_up_style.css が正しくありません。
799 views
Jul 22, 2023 at 11:29 AM

My BoostSpeed app will not recognise my Pro status

Examples of this issue in the atchd doc.

My BoostSpeed is the Pro level app and it is good for another 300+ days. However, the app does not know this fact. It will not allow me access to the Pro features. It requires me to buy the Pro level features. I do not understand how the app indicates I have Pro yet at the same time the app thinks I only have the free version.

I do have and have paid for Pro for the 300 days.

When I tired to re-register the Pro license key, it indicates I'm already Pro registered. Yeah, that's obvious. Why doesn't the app know this?

Thank you for your support and education. Shane Ostrom,

Content hidden to protect privacy

799 views
Jan 24, 2022 at 05:18 PM

CD|DVD-RW

Дисковод не хоче бачити диски,хоча ссистема дисковод бачть ы визначаэ що працюэ нормально
798 views
May 16, 2023 at 03:57 AM

auslogics driver updater causes WINDOWS 10 to be disabled

I have the Auslogics Driver updater and used it on my ACER laptop , which is only 3 years old.
The updater found 16 drivers that needed updating.
I did the updating and restarted the laptop.
The laptop then wouldnt start - I got the blue screen error message.
The only way I could get it working again, which took me 2 days, was to reset back to a restore point 2 weeks ago .

As a result I presume the driver updating never happened.
Is there anything I can do to get the Driver Updater to work without causing this significant error message?
798 views
Jul 25, 2022 at 12:23 PM

installing new Ram

Can you help?
797 views
May 29, 2022 at 04:58 PM

Error

How to remove the error? I can't start Auslogics on Windows 10 startup.
796 views
Jan 09, 2023 at 09:23 PM

Auslogics BoostSpeed

КАК МОЖНО ОТКЛЮЧИТЬ ОБНОВЛЕНИЯ
796 views
Jun 19, 2022 at 06:10 AM

tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
795 views
Oct 21, 2022 at 05:55 PM

Does disappear language icon ?

Tell me how to retrieve language icon it switches different typewritings?
795 views
Jun 16, 2022 at 01:21 AM

HP x2 210 G2 Detachable PC - Specifications

Hello!

My other device has ATOM x5 8350 / 2Gb Ram / 32 GB SSD

Running WIndows Home

Is there a list of windows services that I can disable in order to get it as lean and functional as possible?

I bought it used and I cannot believe people find these devices functional at all.

Call it a summer project...
792 views
Jun 25, 2022 at 04:27 PM

Deleted files

When removing files to speed up the computer, BoostSpeed deleted *.wsw files essential to my business. These are a part of a software application called Website-Watcher and include several hundred "bookmarks" that took years to develop. Can you tell me where they went and how I might recover them?
792 views
Jul 06, 2022 at 12:08 AM

transferring data and Auslogics

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

792 views
Apr 12, 2022 at 08:41 PM

Intel Graphics Installer Not Prompt Back After Loading For Install

Dear Sir /Madam,

I'm facing Intel Graphics Installer not prompt back after loading for continue install start on version Driver 31.0.101.4644 WHQL. Need some advice what when wrong and how to resolve.
790 views
Aug 31, 2023 at 02:54 AM

просмотр

доброе подскажите как мне бороться с экраном при просмотре любого видео и если на картинке приглушается яркость на экране как будто кто то просто отключает экран и это постоянно смотрю ли я фильм или смотрят ли мультики мои внуки
786 views
Jun 23, 2022 at 06:32 AM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
786 views
Apr 16, 2022 at 06:54 PM

Empty Folder Cleaner and Windows

Does the Empty Folders Cleaner differentiate which folders should and should not be deleted in the Windows OC? The tool identifies hundreds in my C drive, and I assume those in the Windows' System, Program Files, Windows32, etc. should NOT be deleted, but I can't tell.
786 views
Dec 26, 2022 at 05:01 PM