1900 questions
Printer does not print...
Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.
When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.
By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!
Thank you... hope you can help...
Al Sosa
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.
When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.
By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!
Thank you... hope you can help...
Al Sosa
No thumbnails
I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.
Can you help?
Can you help?
Глубокая очистка файлов
Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин
Must re-enter product code in Fences after weekly scheduled maintenance
Hello,
Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.
Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.
If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?
Attached is the dialogue box that appears requesting to re-enter the product key.
Thanks,
Rich Sullivan
How to fix (delete) dead shortcuts?
After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.
Ho to fix/delete dead shortcuts/links?
Thanks
Dégragmentation
Bonjour,
Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.
Egalement l'indicateur ne se met pas a 0%
Cordialement
Denis Schmitt
Корректировка
Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.
тормозит оченьсильно
у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
Cross mark on wifi symbol
This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
Defragmenter related question
There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?
computer desktop icon not working properly
after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
Bluetooth
No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
USB-C Gigabit Ethernet Mini Adapter does not indetify network
I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?
I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
Unable to move desktop icons
recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
Speaker Headset or head phones is unplugged message
Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
Empty folder function and Document file
How can I safely run Empty Folder file function without destroying important files, such as Document File???????
Microsoft activation request when there is already validated OEM version on laptop
How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.
Notification for "Safe to Reove"
safe to remove notification does not come on screen when usb devices are removed?
Browser cleanup
How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
REQUEST AS IN YESTERDAY.
All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?
Reason I'm asking this, I'm broke.
Reason I'm asking this, I'm broke.
Memory problems & Upgrade question
I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?
I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
Win 10 Issue
Right click on desktop icons very slow or screen freezes up. Suggestions how to resolve... Boost Speed 13 has not fixed problem.
Escaneo selectivo de carpetas
Hola,
No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.
¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?
Favor indicar los pasos detalladamente ya que no soy tecnológico.
Gracias
Neilton FD
No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.
¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?
Favor indicar los pasos detalladamente ya que no soy tecnológico.
Gracias
Neilton FD
PC slows down after a period of being on, following re-boot.
This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.
After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.
I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.
Have you run into this anomoly before and/or do you have a fix for this?
Many thanks!
After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.
I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.
Have you run into this anomoly before and/or do you have a fix for this?
Many thanks!
Browswer history
Before I installed Boostspeed, I used to be able to start typing a website into my browser and it would recognize what I was doing and fill in the rest for me. Super convenient for sites that I use all the time like banks. Now that doesn't work anymore and I really miss it. How do I get it back? Thanks!
Annoying Windows Pop Up Notification
A few months ago, it started to show up an annoying Windows pop up message stating that my laptop (Lenovo, Windows 10) needs DirectPlay feature. I don't even know what is DirectPlay neither what is used for. The message displays two options: install or skip installation of DirectPlay. No matter what I choose it keeps showing up every time I turn on my laptop.
my question is: how can I get rid of this annoying pop up Windows notification?
my question is: how can I get rid of this annoying pop up Windows notification?
no sound/no f6 light for no sound
hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
Пропал сигнал микрофона
ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
The Wireless Network Adapter cuts out
I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.
What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.
Thanks...Shane Ostrom
What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.
Thanks...Shane Ostrom
Driver Updater on Win 11 platform
My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,
James Denneny
James Denneny
Bootspeed 13 Pro | x64 version
Hello,
This is not a issue, it is a technical question about Bootspeed version availability.
I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?
Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?
Thank you.
Best regards
Jorge Ambrosio
PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
This is not a issue, it is a technical question about Bootspeed version availability.
I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?
Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?
Thank you.
Best regards
Jorge Ambrosio
PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
TouchPad does not work after go to Windows 11
I have Lenovo Yoga C940-15IRH and the touchpad does not work
It worked with windows 10.Now in Windows 11 nothing work.
I tried to uninstall the driver and to update Windows. does not work
Thanks a lot
Moti
It worked with windows 10.Now in Windows 11 nothing work.
I tried to uninstall the driver and to update Windows. does not work
Thanks a lot
Moti
Cartel que aparece cada vez que enciendo la CPU.
Hola. No lo manejo al programa como corresponde, pero tengo un problema que no me lo resuelve. Cada vez que prendo la CPU, aparece un cartel del antivirus de windows 11, que no lo puedo sacar. Me pueden orientar?
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