1899 questions

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5238 views
Sep 17, 2019 at 03:09 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

5128 views
Sep 16, 2019 at 05:49 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1236 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1521 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1426 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1369 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2338 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1502 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1131 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1211 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5027 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1520 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1266 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1713 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1418 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5091 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1045 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1009 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
928 views
Aug 10, 2019 at 02:02 PM

boost speed 13

When I do a scan, it comes back and tells me xxxx amount of junk to be cleaned and fragmented. When I click recolvder all, 90% of the junk is removed. I cleaned junk files and it said xxxx amount of files and it cleaned all but 91 mg. I therefore have to clean 2 or 3 times to remove all. WHY? I have paid for this version and it is not updated. Please advise.

Doug
669 views
Jan 13, 2023 at 11:06 PM

utilidade

vale a pena ter este aplicativo instalado para uso domestico..
668 views
Jan 27, 2023 at 02:55 PM

Perdi minha chave do Windows Original OEM apos executar o BootSpeed13

O que eu devo fazer para recuperar minha chave do Windoss Original? Pois apos instalar e exceutar este programa, tive este prejuizo inacreditavel.
668 views
Nov 20, 2022 at 12:04 AM

Performance

How to fix high ram,memory and cpu usage
668 views
Feb 23, 2023 at 09:28 AM

win 11 login issue

my laptop was set up with a email the i had to stop using because it was hacked, now when i try to log in the first login that is i see located in the center of the screen, that is the one that has the old email address. i also have two other emails that show up at the same time in the lower left side of the screen, either one will get me in, the old email will not let me get in, how do i remove the old email address from the login screen and pick of one of the two for primary login?
667 views
Oct 02, 2022 at 04:11 PM

удаление пустых папок Lenovo

Как удалить пустые папки Lenovo.
667 views
Jan 01, 2023 at 10:42 AM

バージョン 13.0.0.4から

BoostSpeed 13 バージョン 13.0.0.4から13.0.0.6への案内は来るので
アップデートの操作をするのですが何回やっても
13.0.0.6には到達できません、Windowsのアンイストールの操作をして
再セットアップをしても変化は有りません対処の方法は・・・・・・・
666 views
Nov 05, 2023 at 01:03 PM

unnessasary delay

1, Why it take more than 10 to 15 minutes to open up BoostSpeed 12 ??

2, Why it takes more than 4 hours to finished the Deep Disk Cleaner ?????
666 views
Dec 20, 2022 at 02:23 PM

Velocidad de la computadora

¿Qué puedo hacer para que mi computadora siempre funcione lo más rápido posible?
666 views
Sep 01, 2023 at 08:33 PM

you tube videos and notifications

I have installed different search engines and cancelled all mmy cookie permissions now you tube videos wont play and iam not getting notifications anymore?
665 views
Sep 18, 2023 at 09:43 AM

ignoring cache and thumbnails

Hi guys,

I want BS 12 to ignore clearing/deleting image thumbnails and chrome cahe.

How do I do that?

Please let me know

Regards

Luis
664 views
Dec 23, 2021 at 10:57 AM

New Folders

After the New Folder option that is usually available after right clicking is somehow gone or disabled, is it possible to regain the ability to create new folders with this PC that I'm using without having to rely on copying existing folders or giving myself blank ones from another PC?
664 views
Sep 05, 2022 at 01:31 PM

Windows Search getting turned off

I am setting up my Windows 10 Search to index my files and folders.
Buster turns it off constantly, so I need to reset the setting again and again and again. 

How do I stop Buster from turning off my Windows search setting?
Please advise.
Thank you. 
663 views
Oct 31, 2023 at 08:04 PM

Заблокирован доступ к системному файлу

Не возможно изменить или удалить системный файл (C:\Boot\BCD), т. к. он занят и ократ в SESTEM
663 views
Nov 21, 2022 at 10:49 AM

Repair startup string

What is the startup string ?
663 views
Nov 22, 2022 at 12:08 AM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
663 views
Nov 09, 2023 at 12:10 PM

Can not delete most recent Restore Point or any other point

Hi,
I've tried many methods to delete most recent Restore Point or any other point even via the cmd prompt *deleting shadow copies) and it doesn't work. I installed some software my IOBIT Uninstaller cannot find to uninstall and it is not in the list of Add/Remove programs but they are 368MB in size and installed in my pc and cannot llocate them. Only going back to my previous restore point would work and I try to do it but it does not work. PC boots up saying system restore failed most likely dur to active anti-virus software but I have my Bitdefender dissabled permanently when I did the restore point procedure.

Any ideas? Could Bootspeed interfere with restoring the pc at an earlier restore point?

Thanks,
Dimitris
663 views
Dec 03, 2022 at 12:41 AM

Right mouse click or Double click slow respond

when I Right mouse click or Double click on a file it takes almost 90 second to 2 minutes to respond in window explorer
662 views
Jan 18, 2023 at 06:00 PM

Monitor no responde

¿Por qué motivo el monitor de mi pc de sobremesa se me apaga y deja de responder cuando estoy jugando a algún juego?
662 views
May 29, 2023 at 05:59 PM

Вопрос

ноутбук медленно работает,зависает..
661 views
May 02, 2023 at 02:36 PM