1777 questions

проблема с компом

здраствуйте,помогите с проблемой. Компьютер очень сильно глючит ,возможно это связано с устнавления какого то вируса? что можно сделать в ситуации?
400 views
Oct 18, 2022 at 06:30 PM

icon in system tray

auslogics tray icon has an x through it. why?
419 views
Oct 17, 2022 at 05:02 AM

HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
494 views
Oct 14, 2022 at 08:06 PM

the best way to free-up dwindling space on my diskdrive

My computer is slowing down more and more as I use up more diskdrive space. It is an older computer but has been super reliable until very recently. What is the most effective way to free-up hard drive space to allow Windows to be more efficient?
367 views
Oct 14, 2022 at 04:33 PM

How to upgrade a graphics card

According to Auslogics Tweak Manager my graphics card needs a upgrade
My graphics performance is at 5.1 and the average sytem performance is 7.5.
How do I upgrade my graphics card?
438 views
Oct 14, 2022 at 02:20 PM

Breakaway Pipeline

My Breakaway Pipeline is listed as a problem. How do I correct this?
635 views
Oct 14, 2022 at 12:37 AM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
487 views
Oct 12, 2022 at 03:37 PM

come fare puòizia nella sezione servizi

Come abolire o disabilitare i servizi poco utili? C'è un sistema in automatico? Grazie.
419 views
Oct 11, 2022 at 04:54 PM

Documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.
400 views
Oct 07, 2022 at 01:54 PM

Delete program

HelloI
I want to delete Auslogic Windows Slimmer 3, and later on reinstall.
When i try to delete via windows delet program i got a red messeage that systemresponsebility have bloocked
for unistall.

Why is that ?

best regards
arve fotland iversen
Norway

arve-iv@online.no
401 views
Oct 05, 2022 at 08:58 PM

いくつかの調整を有効にするため、

マイダッシュボ-ドを実行すると終了した後に

【いくつかの調整を有効にするため、コンピューターを再起動する必要があります。】

最近 上記のような表示が出ます、再起動してもマイダッシュボ-ド実行後に

何度も表示されます どうすれば改善されるのでしょうか。 
400 views
Oct 04, 2022 at 11:11 AM

My ETS5 still crashes

My ETS5 still crashes upon opening. Is there some function in the registry cleaner that I have overlooked?
418 views
Oct 03, 2022 at 10:37 AM

win 11 login issue

my laptop was set up with a email the i had to stop using because it was hacked, now when i try to log in the first login that is i see located in the center of the screen, that is the one that has the old email address. i also have two other emails that show up at the same time in the lower left side of the screen, either one will get me in, the old email will not let me get in, how do i remove the old email address from the login screen and pick of one of the two for primary login?
438 views
Oct 02, 2022 at 04:11 PM

SONICWALL

I am 76 and live in a nursing home in NY. I have a Dell Inspiron 5570. I have my own room and use Windows 10. A predatory fire wall was installed by someone not me a few months ago. I hate it and want it unistalled. It question links I try to open in my email.
I use wi fi provided by the nursing home. I have Searched the internet and it say to uninstall it thru the programs file. It's not there.
There is a more omplicated way but I am not that literate to use it. It was likely installed by the nursing home to prevent employees from watching porn on company equiptment. But residents have their own line and work is seperate.
406 views
Oct 01, 2022 at 06:44 PM

Voice recognition does not work

Upon starting I get a message that voice recognition can not be started - that I have to correct the language in the master control. I have been trying for months to find that and can't get it to work. HP has been no help at all. I bought this for voice to type usage in Microsoft Word, but can not get it to function
355 views
Oct 01, 2022 at 02:05 PM

inaccessible boot device

After updating 26 drivers on my lenovo ideapad it now fails to start and will not even go into safe mode, cant do automatic repair or anything. help, not this pc!
482 views
Sep 29, 2022 at 02:07 PM

wifi conection

What window is useful for all?
431 views
Sep 27, 2022 at 02:42 PM

Сброс программ

При запуске игры, ноутбук начинает перезагружаться.
435 views
Sep 26, 2022 at 03:11 PM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
417 views
Sep 26, 2022 at 03:40 AM

Microsoft Works 9.0

I'm running Windows 10 on my Lenovo Thinkpad pc. For several months, Microsoft Works 9.0 Word Document takes about 55 seconds to initally open the first file. After that, it opens files in less than 5 seconds. I've done Repair and reloaded the software several times with no impovement. Microsoft Word works fine, opening files in less than 5 seconds. Any thoughts?

365 views
Sep 24, 2022 at 08:24 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

866 views
Jan 21, 2022 at 02:50 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

866 views
Nov 12, 2020 at 01:09 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
864 views
Jan 30, 2021 at 02:56 PM

Foreign language for BootSpeed 11

Is there a french translation for BootSpeed 11 ?
If no, do you plan to translate it next?
With thanks for your answer.
cordially
Patrice Vivin

864 views
Jul 25, 2019 at 04:33 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
864 views
Jul 30, 2019 at 02:23 PM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

864 views
Jun 30, 2020 at 04:15 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
864 views
Mar 19, 2021 at 07:46 PM

If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

864 views
Mar 27, 2021 at 09:53 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

864 views
Jan 14, 2021 at 08:24 AM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
863 views
Dec 17, 2020 at 10:22 PM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
863 views
Dec 18, 2020 at 05:19 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
863 views
Jun 01, 2021 at 05:12 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

863 views
Oct 22, 2020 at 01:19 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

862 views
Sep 09, 2019 at 06:44 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
862 views
Mar 16, 2021 at 08:04 AM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

862 views
Oct 27, 2020 at 11:59 AM

Internet Optimization

Hello. i get free version of boostspeed and i see there is internet optimization that needs pro version and before i try to upgrade i want to ask what it is about, how dose this optimazies my internet? i have problems playing online games and i hear that windows 10 needs optimization for better gaming experience, dose this will help?

862 views
Jan 23, 2021 at 01:58 PM

Не очищается корзина

Не могу очистить корзину,требуется разрешение администратора компьютера,кроме меня больше нет пользователей на этом компьютере !
Восстановить файлы не получается,очистить нельзя,вырезать тоже,проверял компьютер на вирусы и делал проверку дисков,всё хорошо
Что делать,как очистить корзину ? Меня это очень раздражает !
Windwos 10 x64

861 views
Nov 09, 2020 at 07:12 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

859 views
Nov 13, 2019 at 09:57 AM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

859 views
Dec 04, 2019 at 08:38 AM