910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1478 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1119 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1183 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

Fonction "rechercher dans" en haut à droite des fenêtres windows 10

la fonction de recherche est totalement inactive. On ne peut rien inscrire dans la case prévue.
477 views
Oct 14, 2023 at 05:26 PM

Is it safe to delete this keys

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

477 views
Nov 17, 2023 at 11:15 AM

Windows Update

This error code might help: (0x80004002).
Can you guys help? Tried everything. I can't seem to fix this.
476 views
Nov 09, 2023 at 01:23 PM

Set up your Computer

Each time I log in to Win 11 I am asked if I want to set up my computer.

Is there any way to removed this annoyance? The app doesn't appear in my list of installed apps.
475 views
Sep 09, 2022 at 07:03 AM

DirectPlay issue

Every since I installed Auslogics driver updater I keep getting a message that I need to install directplay. Directplay won't install on my computer and if I choose to skip the installation the attached notification constantly comes up. Is Auslogics driver updater or Bootspeed calling for this outdated windows feature. If I uninstall driver updater I don't get that notification.
474 views
Oct 21, 2022 at 05:25 PM

System Scan

Every time I run a system scan Boostspeed highlights the TCP/IP internet setting as needing attention. It then says it's resolved it. This occurs on every system scan run.
Any thoughts?
474 views
Nov 17, 2022 at 09:38 AM

Audio problem in Windows 11 Pro

How do I repair Windows 11 Pro sound issues with Auslogics BoostSpeed 13? Thanks!
473 views
Nov 27, 2023 at 02:18 PM

Boost speed does not recognise pro

I have been using pro version for several years now it asks me to activate pro which it rquires me to pay for which is totally wrong as I renewed my subscription in 2021. It also tell me that an admistrator has blocked me opening the program, this is aloso wrong as I am the system operator and have not blocke Boostspeed. I have re- installed the program and re entered the key 3 times so far it will not work correctly as it tell me tah I don not have pro which is WRONG.
472 views
Jan 22, 2022 at 08:07 AM

ошибка

0х80042302 и 0х81000203 как испраить?
471 views
Nov 19, 2023 at 04:49 PM

Не активируется программа при наличии лицензионного ключа

Добрый день! Образовались проблемы с Вашей программой: не активируется про версия (у меня есть подписка и лицензионный ключ), не запускается программа отдель после закрытия ( пишет: "Администратор заблокировал доступ к этому приложению". Очень странно, ведь я этого не делал)) и подтормаживания и общие сбои в работе приложения, хотя система весьма мощная и не хватку мощности можно смело исключить. Как быть? Что делать?
471 views
Jan 25, 2022 at 04:25 AM

What does this DOS/DSS commandline Window temporarily at bootup mean?

SInce installing Auslogics BoostSpeed, it hasn't been happening, but what does this mean?
470 views
Nov 01, 2023 at 07:52 PM

mcafee popouts stupid

how can disable or uninstall mcafee that seems to have been install by ms in windows10?
469 views
Oct 08, 2023 at 11:57 AM

imagen de sistema

¿Se puede crear una imagen del sistema operativo en aulosgics boostspeed 13?
469 views
Jan 25, 2023 at 06:06 AM

アップデートエラー

スクリーンショットを添付しますよろしくお願いします
469 views
Nov 07, 2023 at 10:25 AM

Stop disbaling it

How do i get your software to not to disable Windows Search and search indexer
468 views
Jan 27, 2023 at 07:24 PM

File Explorer

Since running Deep Disk Cleaner the File Explorer view options are now greyed out!
468 views
Nov 13, 2022 at 07:14 AM

Slow computer

Hello,
Before I started to use Auslogics my computer was very slow. Then I used your Auslogics and the computer was much faster. However, few days aftrer it become slow again from day to day. Every few days i do full Scan and Clean and it help a little bit (it become a bit faster , but not as it was the first time i did the first scan and then again after few hours it become slow again,
464 views
Jun 27, 2022 at 05:17 AM

Luz noturna

A luz noturna deixou de funcionar, não posso mudar para a cor mais suave
464 views
Sep 04, 2023 at 05:13 PM

wakeup problems

I dont turn off laptop at night. I run it with lid closed when in use.
I used to just move the mouse in the morning to wake it up, but not now.
I now have to open lid to wake it up and monitor shows large icons, clicking on Firefox gives a screen too big to use.
I then close lid to get the smaller icons that are usable.
Hitting the WIN key + P and choosing second screen only also fixes the icon size problem.
I went through all the 'wakeup' fixes I could find but to no avail.
There is a small chance this is a cat problem, I have several.
Any suggestions?
subcategory choices makes me think "windows" was wrong category to choose.
463 views
Oct 24, 2023 at 08:38 PM

laptop processor activity in 100%

i have core Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz, 24 gb ram, 512 nvme pci 3,0, hdd, 2 gb graphics, win 11 legal windows homw, when the computer starts, the cpu % is always in 100%, in between while woring normally, the processor % goes always 100%. can youguide regarding this.

Regards

Suvarna

Content hidden to protect privacy

461 views
Sep 20, 2023 at 11:07 AM