300 questions

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1028 views
Apr 16, 2021 at 11:14 AM

Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
1062 views
Apr 07, 2021 at 05:09 PM

graphics card

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
1055 views
Apr 02, 2021 at 03:28 PM

Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
1113 views
Mar 25, 2021 at 07:30 PM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1343 views
Mar 25, 2021 at 01:02 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
972 views
Mar 20, 2021 at 06:00 AM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
995 views
Mar 19, 2021 at 01:30 AM

Graphics Card

The results of the "Maintain" application suggested that I upgrade my card from 8.1 to 9.0 and above. How do I do this?
1017 views
Feb 23, 2021 at 02:48 PM

Диск содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?
1121 views
Feb 21, 2021 at 04:08 PM

SSD Defrag Process

I use a Dell Latitude with an SSD drive. I note that some people recommended that the SSD should not be defragged as it can cause unnecessary wear and tear which will reduce its life span. Every time I run Boot speed it attempts to defrag the SSD. Two questions – (1) Does it really shorten the life of a SSD if it is defragged on a regular basis and (2) If I chose not to defrag how I stop this from happening other than every time manually untick the defrag box prior to hitting the “resolve all” button.
Many thanks in advance for your response.

1213 views
Jan 30, 2021 at 03:38 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
993 views
Jan 30, 2021 at 02:56 PM

Tastatur nicht Erkant

Windows 10 Bennent meiner Tastaturtreiber nicht richtig,dann Arbeitet Tastatur nicht mehr.
945 views
Jan 26, 2021 at 10:30 PM

Дефрагментация SSD и дефрагментация реестра при загрузке в компъютере с SSD.

1. Почему программа начала дефрагментировать компъютер с диском SSD, хорошо ли это (вроде ему нужна только оптимизация), и если нет, как отключить дефрагментацию SSD ?

2. Хорошо ли делать дефрагментацию реестра при перезагрузке компъютера с SSD ? (Меня фсегда очень интересовал этот вопрос).

Заранее спасибо.
1176 views
Jan 25, 2021 at 11:48 AM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

991 views
Jan 17, 2021 at 06:09 PM

Disc Error

I have just reinstalled a new windows system to a new SSD HDD

It is still showing errors on Disc Doctor and advises running CHKDSK on restart

As soon as I Scedule a disc scan on restart - it completely messes up the system reloading - and PC will not boot

I have a disc image I took - using acronis so I can use a boot disc and restore - but each time I try to fix the "disc error " my machine will not boot. Is this an SSD error

Advice please
1090 views
Jan 17, 2021 at 12:25 PM

Disfonctionnement imprimante

Bonjour,
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.
1017 views
Jan 10, 2021 at 06:14 PM

блютуз гарнитура HONOR AM-61

Гарнитура сопряжается но не подключается к компьютеру, со смартфонам все работает
1079 views
Jan 07, 2021 at 10:32 AM

веб камера

как включить камеру
920 views
Jan 05, 2021 at 01:14 PM

Computer slowness one in internet

I have your free version of BoostSpeed 12 running on an old PC whose features are:
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
928 views
Jan 03, 2021 at 04:10 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
981 views
Dec 28, 2020 at 12:08 AM

wrong core amount

Hi,

Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
384 views
Feb 08, 2023 at 05:59 PM

Accessing NAS from the web

¿How do I access my Buffalo Link Station LS220DB from the web in a secure way?
383 views
Sep 26, 2023 at 11:39 AM

Special Algorythym for SSD

Does this type of defrag keep the SSD from degrading over time? Can you explain this process in more detail? Thank You, Craig Stone in California
381 views
Nov 11, 2023 at 04:35 AM

стабильная и быстрая работа ПК

Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо
368 views
Nov 09, 2023 at 06:24 PM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
366 views
Apr 10, 2024 at 07:41 PM

Неизвестная музыка в наушниках

Когда сижу в наушниках в одном ухе тихо играет музыка. Пробовал закрывать все приложения, смотреть в микшере громкости - проблему не нашел. Прибавление звука системы звук музыки не прибавляет. Музыка явно не из моего плейлиста. Наушники подключены по проводу. Что это может быть и как это можно исправить?
365 views
Dec 11, 2023 at 07:56 PM

Cursor locks up and I can't type

Sometimes my computer freezes and I have to wait awhile to type again. Is there a solution for this? This happens in Internet browsers and Microsoft Word.
364 views
Nov 01, 2023 at 07:47 PM

USB

I had my PC repaired (for a new heat sink) and
now, the USB Ports on the front of the PC don't
work anymore. The back ones work fine.
Is there an easy fix?
363 views
Sep 06, 2023 at 05:11 PM

help requested

What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
357 views
Dec 11, 2023 at 01:41 PM

притензии

После сканирования системы ноутбука пропал рабочий файл Excel (реестр). В справке пишет что находится не недоступном диске, просит вставить диск, хотя файл находился на ноутбуке. и появился новый пользователь, хотя я его не создавал.
353 views
May 07, 2024 at 01:35 AM

проблема с загрузкой

Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка
343 views
Jan 09, 2024 at 10:57 AM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
343 views
Mar 24, 2024 at 07:32 PM

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
342 views
Dec 27, 2023 at 01:39 AM

Display and touchpad

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,
341 views
Jan 04, 2024 at 09:12 AM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
339 views
Apr 02, 2024 at 12:33 PM

HP Probook crashes

Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer

PS: I will not use the program on this device until I receive an response
336 views
Nov 30, 2023 at 06:53 PM

Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
335 views
Dec 21, 2023 at 11:25 AM

Disspositivo maiss usado /WI FI

quaal e o dispositivo maais usado em sua casa? /WI FI
332 views
Oct 28, 2023 at 02:48 AM

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
330 views
Apr 19, 2024 at 04:17 AM

fragmentation

normalement les SSD n doivent pas être défragmenter .... comment désactiver la déframentation sur votre logiciel

merci de votre réponse codialement
327 views
Feb 20, 2024 at 05:24 PM