298 questions
Is my subscription good for another device?
How many devices are covered by my subscription?
I have another laptop that I want this service on.
Guy Veasey
I have another laptop that I want this service on.
Guy Veasey
Condition of SSD
What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
POSSIBLE CONTRADICTION
I'm evaluation BoostSpeed and one of the ways that it will save me 3Gb of disk space is to do a Disk Defrag. My hard drive is an SSD and I thought that defragging an SSD was not advised by several well known industry experts. Please explain - Thank you!
Windows 10 install software as admin
Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)
Brightness
I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.
Laptop ASUS 2021 ROG Strix G17 G1713QR
Laptop ASUS 2021 ROG Strix G17 G1713QR
Smart Card Service
Hello!
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry
Driver Issues
Hello Dear Sir, Madam,
We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64
I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.
As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?
It would mean the world to us!!
I have added a pic, of the properties of the card with it, using the program speccy
Thanks for the help!
Best Regards!
We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64
I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.
As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?
It would mean the world to us!!
I have added a pic, of the properties of the card with it, using the program speccy
Thanks for the help!
Best Regards!
wrong core amount
Hi,
Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
external hard drive recovery
so i have ran check disk a few times on a external hard drive to see if i can possibly repair the thing and if not recover some things that are still on it. windows does not recognize the drive but 3rd party software does, so as i'm running check disk it sees one bad sector like at somewhat of the begging of the scan then it continues and runs almost to the end of the scan but does'nt qiute finish the scan, instead it suddenly stops, the screen goes black for a second and then it reboots windows and thats it. no log of what happened at the time of crash or the condition of the drive or the end result...nothing. so i'm wondering if you can shed some light on the situation and maybe some remedies if any? thanks, cweklund
P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.
P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.
RAM is getting full most of the time
Hi,
I have an 8GB RAM and getting full most of the time.
Is there a way or app that can auto optimize my RAM?
Looking forward to your reply.
Many thanks!
Regards,
Mark
I have an 8GB RAM and getting full most of the time.
Is there a way or app that can auto optimize my RAM?
Looking forward to your reply.
Many thanks!
Regards,
Mark
Boost Speed doesn't recognize SSD
Hey guys,
Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).
How can this be fixed?
Thanks.
John
Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).
How can this be fixed?
Thanks.
John
Cannot connect Wifi.无法连接无线网
Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com
您好,我用Auslogics BoostSpeed 13进行了数据清理,清理之后,我的戴尔笔记本(DELL 5520)无法连接无线网,使用外置网卡、外接网线都无法连接网络。请问应该如何解决?期待您的回复,您也可以回复我的邮箱:
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The Wireless Network Adapter cuts out
I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.
What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.
Thanks...Shane Ostrom
What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.
Thanks...Shane Ostrom
Пропал сигнал микрофона
ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
Windows 11 Doesn't Hibernate on Alienware and HP Probook Laptops Anymore
I have two laptops, one an Alienware and the other an HP Probook, on which I have installed Boostspeed 13. Since installing on both PCs, neither hibernates anymore. They both sleep appropriately, but they don't hibernate. This was never an issue with Boostspeed 12. What has changed with the new software and how can I re-enable hibernation on both?
Accessing NAS from the web
¿How do I access my Buffalo Link Station LS220DB from the web in a secure way?
Rückmeldung / Frage
1) Rückmeldung
Ihr Driver-Updater von Auslogics hat mir bei der probeweisen Nutzung leider meinen Maustreiber irreparabel ausgetauscht, sodass ich letztlich mühevoll das komplette Windows neuaufspielen musste. - Das war nicht gut.
2) Seitdem fehlt mir auch für eine COM-Schnittstelle der passende Treiber. Ein Support beim Computerhersteller bzw. Intel konnte nicht weiterhelfen Vielleicht haben Sie eine Idee?
Ihr Driver-Updater von Auslogics hat mir bei der probeweisen Nutzung leider meinen Maustreiber irreparabel ausgetauscht, sodass ich letztlich mühevoll das komplette Windows neuaufspielen musste. - Das war nicht gut.
2) Seitdem fehlt mir auch für eine COM-Schnittstelle der passende Treiber. Ein Support beim Computerhersteller bzw. Intel konnte nicht weiterhelfen Vielleicht haben Sie eine Idee?
Touch Screen Monitor
My Touch Screen Monitor stopped working and I have gone into Devices and it is not listed under "HID compliant devices" but under Monitor as "GENARIC".
Special Algorythym for SSD
Does this type of defrag keep the SSD from degrading over time? Can you explain this process in more detail? Thank You, Craig Stone in California
Free disk space issue
I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.
By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
Cursor locks up and I can't type
Sometimes my computer freezes and I have to wait awhile to type again. Is there a solution for this? This happens in Internet browsers and Microsoft Word.
стабильная и быстрая работа ПК
Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо
Спасибо
внезапно стал плохой интернет
у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
Неизвестная музыка в наушниках
Когда сижу в наушниках в одном ухе тихо играет музыка. Пробовал закрывать все приложения, смотреть в микшере громкости - проблему не нашел. Прибавление звука системы звук музыки не прибавляет. Музыка явно не из моего плейлиста. Наушники подключены по проводу. Что это может быть и как это можно исправить?
Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.
Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
help requested
What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
PC not powering up
Hi,
after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..
The new peocessor and motherboard are second hand ones..
We replaced CMOS battery but it did not solve the problem..
Any tips please?
Thank you
after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..
The new peocessor and motherboard are second hand ones..
We replaced CMOS battery but it did not solve the problem..
Any tips please?
Thank you
Power cord
I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC
One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.
Do you know which cable is for the monitor and which cable is for the personal computer.
Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC
One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.
Do you know which cable is for the monitor and which cable is for the personal computer.
Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
HP Probook crashes
Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer
PS: I will not use the program on this device until I receive an response
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer
PS: I will not use the program on this device until I receive an response
Jabra Speak 710
I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
проблема с загрузкой
Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка
Display and touchpad
i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,