251 questions

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

896 views
Aug 09, 2021 at 08:23 AM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

790 views
Aug 05, 2021 at 07:20 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1053 views
Aug 04, 2021 at 02:06 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

732 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

783 views
Jul 25, 2021 at 10:14 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

834 views
Jul 23, 2021 at 05:30 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

814 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1064 views
Jul 21, 2021 at 07:07 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

746 views
Jul 19, 2021 at 03:54 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

723 views
Jul 15, 2021 at 01:12 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

965 views
Jul 07, 2021 at 02:35 AM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

674 views
Jul 04, 2021 at 03:42 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

847 views
Jun 09, 2021 at 10:03 PM

Where can I go to initiate cache clearing?

Occasionally it pops up. But if I wish to initiate when it has not popped up? Where do I go.

Thank you.

808 views
Jun 08, 2021 at 01:17 AM

deframmentazione

Posso deframmentare un dvd?

751 views
Jun 06, 2021 at 10:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

755 views
May 28, 2021 at 06:59 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

887 views
May 24, 2021 at 02:00 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1009 views
May 21, 2021 at 09:59 AM

Очистка и дефрагментация дисков

как добавить диск D в программу?

685 views
May 20, 2021 at 04:09 AM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

1529 views
May 14, 2021 at 01:48 PM

Android operation

Do you have this app for Galaxy s8?

784 views
Nov 18, 2019 at 10:54 PM

Statup Manager

Что значит "рейтинг = опасно" ?

783 views
Dec 29, 2020 at 11:05 AM

Производительность ПК

Ваша программа периодически выдает сообщение о перегруженности процессора моего ПК и отсылает к "подробностям". А подробности - это сканер всех работающих и неработающих программ в компьюторе. Ваш сканер при этом никоим образом не оценивает важность запущенного процесса для работы компьютера. По сопровождающим характеристикам определить возможность отключения того или иного процесса очень трудно. Тогда какой смысл ваших обещаний "оптимизировать работу компьютера", если инструментов, реально выполняющих эту фунцкцию в части отключения второстепенных процессов, вы не предлагаете?

783 views
Jan 12, 2021 at 04:03 AM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

783 views
Jul 25, 2021 at 10:14 AM

Not loading

Dashboard, one click scanner, clean up, etc.etc.etc not loading.
What needs to be done to do so?

779 views
Jul 20, 2019 at 07:58 PM

How to prevent the software from deleting cookies of Bank and Credit cards

I have Banks and Credit Cards that I use regularly. I don't want to have problems of logon to them every time I use the Bootspeed to scan the system. The Bank that I hvae problems after the Bootspeed scan system Is Bank of American.com, Chase Bank logon. Visa logon, American Express .com Credit Card logon. Please help me to resolve these problem. Thank you,

Content hidden to protect privacy

778 views
Nov 30, 2019 at 01:59 AM

Right Click BoostSpeed on task bar, can not click on sub menu to select options.

Right Click BoostSpeed on task bar, can not click on sub menu to select options.
Sub Menu shows then disappears.

774 views
Dec 05, 2019 at 03:57 AM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

773 views
Aug 11, 2019 at 01:34 AM

Auslogics not recognising my ssd

I recently upgraded my hd to a ssd..
On some pages of Auslogics it shows new ssd and capacity but on others it still shows old removed hd.
Can you advise please

766 views
Sep 25, 2019 at 03:31 PM

Browser Protection

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?

764 views
Dec 06, 2020 at 01:21 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

757 views
Jul 19, 2019 at 01:30 PM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

755 views
May 28, 2021 at 06:59 PM

востоновление системы

добрый день, как ваша система моет навредить компьютеру или системе, она внесла изменения на пк отключила достуа к микрофону и камере, но я включил, я попытался сделать востоновления виндоус но очень долго востонавливаетет реестьр, я так и не дождался и перегрузил пк и теперю боюсь что ваша программа внесла изменения и придется переустоновливать виндоус, что делать, так вроде вск работает, как проверть, правильно ли работает щас система? спасибо

753 views
Oct 21, 2019 at 04:38 PM

deframmentazione

Posso deframmentare un dvd?

751 views
Jun 06, 2021 at 10:45 AM

High Resource Usage Detection

I keep getting a High Resource Usage Detection message even when I haven't got a lot of programmes open, and my laptop gets very hot. I have looked through Auslogics Boost Speed 11 Menu but can't seem to find a tool that may help with this.
Could you please advise which tool I should be looking to use in order to put this problem right.

747 views
Sep 21, 2019 at 04:17 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

746 views
Jul 19, 2021 at 03:54 PM

Office 2016

Whenever I use the tools (scanner, cleanup), afterwards I always have to do a repair (reinstall) of my Office 2016 products. How to clean my computer without messing up Office 2016?

745 views
Oct 16, 2019 at 05:07 AM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

743 views
Aug 21, 2019 at 01:03 PM

BootSpeed 12 pre-purchase question

Hi,
I'm considering the purchase of BootSpeed 12 Pro, but I'd like to know if you have any usable discounts at this time.
Thanks

739 views
Oct 08, 2021 at 01:47 PM

Performace Issues

Recently, Whenever I reboot my system and run "scanner" I end up with 74 performance issues (file extension) like:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.asf\OpenWithList

Resolve supposedly corrects the problem, as with rescan, no issues remain. They reappear after reboot!

FYI, ccClean finds no registery issues.

738 views
Nov 28, 2019 at 12:15 PM