• Issues with installed software
410 questions

installing on more than one device

Can I uninstall my licence from one desktop and then re-install on a laptop?
1129 views
Jun 07, 2021 at 08:29 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1568 views
May 24, 2021 at 05:57 AM

죄송합니다. 하드웨어 질문 가능할까여?

램 점유율이 너무 높아서 질문 드립니다.
사진에 나온거 해봐야 인터넷 창 3개에 녹스 블루스택 1개씩 만 켜져 있는데

16기가 램이 저렇게 사용량이 나오는데 맞나요?

커밋됨 캐시됨이 높아서 이게 맞나 싶기도 합니다

해결법이나 이유를 알 수 있을까요?

1225 views
May 23, 2021 at 09:50 AM

블루스택 튕김현상

안녕하세요.
제가 블루스택으로 마블 퓨쳐파이트 라는 게임을 하고 있습니다.
하지만 자동사냥을 돌리면 중간에 딱 멈추고 화면을 클릭하면 바로 튕기고 게임이 꺼집니다.
해결 방법이 있나요?
잠깐 찾아보기엔 렉 유발 되는거처럼 성능을 좀 요구하는 게임이 그럴 수 있다고 하는 거 같긴합니다.
1480 views
May 23, 2021 at 09:46 AM

Why Itunes Backup Files Deleting?

I guess Itnues backup file deleted with software traces in protect menu. Please check this problem.
1089 views
May 05, 2021 at 06:57 PM

not letting me login

"Something went wrong. Your account might not have been added."
1717 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1181 views
Apr 19, 2021 at 11:52 PM

TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
1213 views
Feb 13, 2021 at 08:23 PM

Interfearing with VPN

Hi,
Whenever my VPN connects to the internet, the Auslogics Bootspeed notifies, an attempt to change the DNS was diplayed. Well if I connect via VPN it will change the DNS. My question is does your softwere blocks the attempted change of DNS or it's only a notification. If it blocks then how do I dissable it as I want my VPN more than your software.

Thank you,
Winston
1265 views
Feb 13, 2021 at 11:11 AM

Вирус

Добрый день! NOD 32 постоянно принимает вашу программу за вирус. Когда включаешь очистить, то он ее удаляет. Что с этим делать?
1289 views
Feb 08, 2021 at 12:20 PM

ошибка

КОД ошибки 0х80070005 - блокирует открытие справки, практически всю настройку компьютера в панели управления,в загрузке. Не знаю как избавиться от этой ошибки.Если возможно,помогите.
1287 views
Feb 07, 2021 at 08:33 AM

Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
2326 views
Feb 04, 2021 at 06:22 PM

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
1226 views
Jan 20, 2021 at 06:23 PM

Заблокировал утиллиту Disc Doctor

Приветствую! Как мне выйти из положения?
1417 views
Jan 17, 2021 at 10:10 AM

сбои на ПК

некоторые игры не запускаются или показывают ошибка приложения
1216 views
Jan 11, 2021 at 10:00 AM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

1217 views
Dec 28, 2020 at 11:45 AM

Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
1487 views
Dec 22, 2020 at 02:05 AM

Registry Cleaner 9 ¿Es similar al antiguo Pc Tools Registry Mechanic?

Adquirí su producto hace poco y me ha agradado en la forma que funciona y los resultados que me ha brindado al limpiar el registro.

Mi pregunta es ¿Qué diferencia hay con Registry Cleaner 9 a lado del antiguo Pc Tools Registry Mechanic? Comprendo que la aplicación Registry Mechanic tiene seis años que se descontinuó, pero me gustaría saber si Registry Cleaner 9 tiene algoritmos parecidos o diferentes a los que usaba el Registry Mechanic al momento de escanear y de limpiar el registro, o si Registry Cleaner 9 fue creado desde cero. Simplemente para resolver esta duda que tengo.

Agradezco de su tiempo y saludos.
1247 views
Dec 17, 2020 at 03:00 AM

Spam website on startup

when ever I reboot or power on my laptop, my google chrome(default brower) just pops up automatically showing me random websites advertisement.
1262 views
Oct 01, 2020 at 11:51 AM

I am having catastrophic failure 0x8000ffff and error 0x0000022

I changed my account type from administrator to standard and i couldnt access most of my subscritions like Microsoft packages

1425 views
Sep 22, 2020 at 09:33 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

5251 views
Dec 24, 2019 at 05:54 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5181 views
Sep 03, 2019 at 11:18 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5168 views
Aug 06, 2019 at 05:29 PM

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX
4855 views
Nov 16, 2021 at 08:57 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2337 views
Jan 14, 2020 at 01:52 AM

Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
2326 views
Feb 04, 2021 at 06:22 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2299 views
Mar 08, 2020 at 08:21 PM

Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
2158 views
Mar 20, 2022 at 04:54 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
2039 views
Jul 20, 2020 at 03:51 AM

Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
1975 views
Feb 07, 2022 at 05:45 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1750 views
Jan 09, 2020 at 03:51 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1734 views
Aug 26, 2020 at 01:20 PM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1724 views
Apr 13, 2020 at 07:07 AM

not letting me login

"Something went wrong. Your account might not have been added."
1717 views
Apr 20, 2021 at 10:54 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1695 views
Jan 05, 2020 at 09:27 PM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

1689 views
Dec 22, 2019 at 10:39 PM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1672 views
Nov 26, 2019 at 07:25 PM

социальные сети

при общении в интернете мое изображение удваивается

1606 views
May 25, 2020 at 08:02 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1604 views
Oct 01, 2019 at 03:05 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1597 views
Sep 01, 2019 at 05:05 PM