• Issues with installed software
410 questions

PROバージョンを有効にするについて

常に” PROバージョンを有効にする ”が表示され、 PROバージョンでは無いようです、入るにはどうしますか? 
ライセンスコードは購入しています、コードを入力すると、畝に " GING ”のHPに入ります、なにかインプットが入りますか?

 Auslogics BootSpeed 12 でアイコンからソフトに入ろうとすれうと、” このアプリは保護のためブロックされました ”と表示され入れません。
ブロックを除去する方法を教えて下さい

Bootspeed 13

I recently received an emil in regards to Bootspeed 13, unfortuanatly I didnt follow it up because of Covid, now that I am better I would like to put my name down for ithe upgrade.

kind regards chris moore
1031 views
Feb 14, 2022 at 09:16 PM

Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


939 views
Feb 12, 2022 at 06:07 PM

pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
954 views
Feb 09, 2022 at 01:44 PM

Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
1975 views
Feb 07, 2022 at 05:45 PM

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
1047 views
Feb 07, 2022 at 08:37 AM

Майкрософт офис

После использования Auslogics перестали открываться файлы ексель хотя вордоские файлы продолжают открываться.
1102 views
Feb 06, 2022 at 05:11 PM

Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
937 views
Feb 06, 2022 at 03:37 PM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
1037 views
Feb 05, 2022 at 11:36 AM

0ne drive

Is there a way i can add my one drive files in to be scanned by the duplicate file finder tool? as 90% of my files/ photos are saved on one drive amd when it scans it doesnt scan it.
1150 views
Feb 03, 2022 at 08:47 PM

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
985 views
Feb 01, 2022 at 12:42 AM

ソフトを起動しようとすると保護がかかってしまいます。

Auslogics BoostSpeed 12をしようしていますが、最近になってソフトを起動しようとすると下記のメッセージが表示されます。

「ユーザーアカウント制御
 このアプリは保護のためブロックされました」

対処方法をご教示ください。
1034 views
Jan 29, 2022 at 02:32 AM

WTF AUSLOGICS??

I've been a registered user of Auslogics Boostspeed for many years. Just recently my Boostspeed 12 program shows that i'm registered in the ABOUT section under help, yet the program says Activate Pro Version on the bottom right & the program has Trial Version operability. This is happening on both of the PCs that I use this program on. I've sent 2 emails requesting assistance over a week ago & still have received no response.

I need this issue resolved or I will be requesting a refund.
1106 views
Jan 28, 2022 at 11:11 PM

auslogics boostspeed 12

I paid for pro why don't I have it
939 views
Jan 27, 2022 at 06:10 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

988 views
Jan 27, 2022 at 03:38 PM

проблема с регистрацией

Купил лицензию на ABSpeed 26-го июля 2021 года. Действительна ещё 181 день.
До недавнего времени проблем не возникало. Последние несколько дней слетает активация, каждый раз при открытии программы предлагает активировать ПРО версию, после ввода ключа выскакивает окно, говорящее, что программа активировани, версия ПРО, но в самой программе никаких изменений нет, кнопка "Активировать ПРО" не исчезает, и в "помощи" ропять то же самое. Что делать, как решить проблему?
1049 views
Jan 26, 2022 at 10:24 PM

Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke
895 views
Jan 26, 2022 at 07:56 PM

ユーザー制御

デスクトップのショートカットから、ブーストスピード開きません。タスクバーからなら開くのに。ユーザー制御ウィンドが出てダメです。ドライバーアップデーターのショートカットも同じです。また、時々ですが、ブーストスピードが開いた時に、すべての画面が白紙画面になります。
アカウントとかセキュリティーの調整をしてみたのですが変わりません。インストールしなおしても変わりません。セキュリティソフトが干渉でもしているのでしょうか?何か良い方法はないでしょうか、お願いします。

1401 views
Jan 26, 2022 at 09:10 AM

Could not activated my license

I have bought the pro license at July 2021 and used this software until mid of january. Suddenly the software ask me again for license code, and after I input my code, the software still on free version mode and not changed to PRO version. Please assist me regarding this problem
1038 views
Jan 26, 2022 at 02:49 AM

Activating Software Problem

I have now come to the end of my tether with this piece of software. I have been sent a Registration Code because the software I purchased on the 14 Dec 2021 keeps on asking me to Activate Pro Version. I removed the programme from my computer and started afresh. The programme dowloaded and the after putting in my Licence Key it advised me that the programme was registered. However, there is white writing on a green backgroumd in the bottom right hand corner stating: Activate Pro Version (when pressed advises what you get with the Pro version - which I have already purchased!) I have added this as an attachement on an MS Word doc.
Carl Bruce

Content hidden to protect privacy

1095 views
Jan 25, 2022 at 05:18 PM

Restore

Can I ask you a question of restoring an image?

1582 views
Jul 29, 2020 at 04:16 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1568 views
May 24, 2021 at 05:57 AM

administrator blocked auslogics

I have been using auslogics for multiple years now... I recently bought another key today. Today the software wont open because it pops up with a message indicating this software has been blocked by the administrator. However, I am the administrator.... So I am confused because now I can not run the auslogics software. Can you help.



Kind Regards,

Michael Figueroa
1536 views
Jan 19, 2022 at 10:17 PM

Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
1487 views
Dec 22, 2020 at 02:05 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1486 views
Mar 21, 2020 at 11:42 PM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

1483 views
May 16, 2020 at 02:18 AM

블루스택 튕김현상

안녕하세요.
제가 블루스택으로 마블 퓨쳐파이트 라는 게임을 하고 있습니다.
하지만 자동사냥을 돌리면 중간에 딱 멈추고 화면을 클릭하면 바로 튕기고 게임이 꺼집니다.
해결 방법이 있나요?
잠깐 찾아보기엔 렉 유발 되는거처럼 성능을 좀 요구하는 게임이 그럴 수 있다고 하는 거 같긴합니다.
1480 views
May 23, 2021 at 09:46 AM

Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
1462 views
Nov 16, 2023 at 01:18 PM

антивирус

влияетли эта праграмма на скачивание антивируса
???

1445 views
Jan 12, 2020 at 03:50 PM

Auslogics BoostSpeed12Proか゛認証されない

本日2022.01.21Gingから追加購入しましたが、ライセンス認証はされますが、何度してもライセンス認証されても【Pro版】に成りません

1.購入日:2022.01.21

2.製品名:Auslogics BoostSpeed12Pro(3PC用)

3. ライセンスキー 【

Content hidden to protect privacy
】(0は数字のゼロです)


1444 views
Jan 21, 2022 at 01:51 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1431 views
Aug 06, 2020 at 11:36 AM

I am having catastrophic failure 0x8000ffff and error 0x0000022

I changed my account type from administrator to standard and i couldnt access most of my subscritions like Microsoft packages

1425 views
Sep 22, 2020 at 09:33 PM

Заблокировал утиллиту Disc Doctor

Приветствую! Как мне выйти из положения?
1417 views
Jan 17, 2021 at 10:10 AM

error code 46362C1-0B211304-00000A09

This error code has been stopping me from opening numerous files. I cannot find any solution to it on MS error code site.
It has been driving me crazy for months now.
46362C1-0B211304-00000A09
Thanks,
Jim
1403 views
Oct 27, 2021 at 07:38 PM

Boost speed does not recognise pro

I have been using pro version for several years now it asks me to activate pro which it rquires me to pay for which is totally wrong as I renewed my subscription in 2021. It also tell me that an admistrator has blocked me opening the program, this is aloso wrong as I am the system operator and have not blocke Boostspeed. I have re- installed the program and re entered the key 3 times so far it will not work correctly as it tell me tah I don not have pro which is WRONG.
Colin Summerfield
1401 views
Jan 21, 2022 at 10:59 AM

ユーザー制御

デスクトップのショートカットから、ブーストスピード開きません。タスクバーからなら開くのに。ユーザー制御ウィンドが出てダメです。ドライバーアップデーターのショートカットも同じです。また、時々ですが、ブーストスピードが開いた時に、すべての画面が白紙画面になります。
アカウントとかセキュリティーの調整をしてみたのですが変わりません。インストールしなおしても変わりません。セキュリティソフトが干渉でもしているのでしょうか?何か良い方法はないでしょうか、お願いします。

1401 views
Jan 26, 2022 at 09:10 AM

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1374 views
Sep 02, 2020 at 06:27 PM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1373 views
Jun 14, 2020 at 05:08 PM

Windows 11 beta

Hi,
Next week I'll be updating to Windows 11 will I still be able to use Boostspeed on that OS without doing any damage?
1363 views
Jun 16, 2021 at 06:58 PM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1345 views
Apr 11, 2020 at 07:05 AM