• Issues with installed software
410 questions

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1374 views
Sep 02, 2020 at 06:27 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1734 views
Aug 26, 2020 at 01:20 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1431 views
Aug 06, 2020 at 11:36 AM

Restore

Can I ask you a question of restoring an image?

1582 views
Jul 29, 2020 at 04:16 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
2039 views
Jul 20, 2020 at 03:51 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1373 views
Jun 14, 2020 at 05:08 PM

социальные сети

при общении в интернете мое изображение удваивается

1606 views
May 25, 2020 at 08:02 AM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

1483 views
May 16, 2020 at 02:18 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1724 views
Apr 13, 2020 at 07:07 AM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1345 views
Apr 11, 2020 at 07:05 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1486 views
Mar 21, 2020 at 11:42 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2299 views
Mar 08, 2020 at 08:21 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2337 views
Jan 14, 2020 at 01:52 AM

антивирус

влияетли эта праграмма на скачивание антивируса
???

1445 views
Jan 12, 2020 at 03:50 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1750 views
Jan 09, 2020 at 03:51 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1695 views
Jan 05, 2020 at 09:27 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

5251 views
Dec 24, 2019 at 05:54 PM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

1689 views
Dec 22, 2019 at 10:39 PM

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it. I have to shut down Malwarebytes and then reinstall Auslogics BoastSpeed11. Then during reinstallation I get a number of errors but the Auslogics BoastSpeed11 does reinstall but this can not be good for the stability of the system. What to do ?

1332 views
Dec 13, 2019 at 07:36 PM

Minecraft

modを使ってマイクラを楽しんでプレイしてるんですが、最近forgeを28.1.76から最新のものに変えたら、起動するんですがメニュー画面まで行かなくなりました。
どうすればいいのでしょうか?
いちおう、エラーログを添付しますので教えて下さい。お願いします。

1244 views
Dec 10, 2019 at 05:25 AM

SurfShark VPN problem with DNS wire???? with BS and Surfshark .3.0

Hi,let say I like your software very much. Please show me how to end error message form BS "interupted DNS" from Surfshark
1082 views
Mar 11, 2022 at 08:36 AM

Предпросмотр вложенных в сообщение файлов Excel и Word

Добрый день!

Скажите, пожалуйста, что нужно сделать, чтобы в окне сообщения отображался предпросмотр вложенного в сообщение файла программ MS Office в форматах Excel и Word (в то же время предпросмотр вложенных в сообщения файлов в формате .pdf отображается нормально)? Я пробовал разные варианты, которые рекомендуются в интернет - ничего не помогает.
Похожая проблема с невозможностью отображения предпросмотра файлов Excwl в проводнике, в то время как файлы других форматов (кроме Excel) отображаются.
Смотри приложенные скриншоты.

Это взаимосвязанные проблемы (отображение предпросмотра файлов в Outlook и проводнике)?
Что нужно сделать, чтобы решить эти проблемы? Прежде всего нужно решить проблему в Outlook.

Спасибо!
Всеволод

Content hidden to protect privacy

1079 views
Jul 15, 2021 at 06:07 AM

Pro Version

If I buy the Pro Version what all comes with the package? Thank you.
1077 views
Aug 07, 2021 at 03:19 PM

How do I fix?

FINDSTR: Cannot open c:\ProgramData\acer\updater2\updater2.xml
The system cannot find the path specified.

This pops up in a dos box along with multiple others like this. How do I get rid of them?
1075 views
Jul 16, 2021 at 06:55 PM

Auslogics Boostspeed 12 problem

When I try to use the Boostspeed 12 "Maintain" tab and do a SCAN, I get a message popping up stating that it is "checking fragmentation on my F: Drive.

It should be checking fragmentation on my C: Drive. I do not want it to do anything with my F: Drive.

How do I get the SCAN to switch drives?
1075 views
Nov 23, 2021 at 08:28 PM

ошибка какая-то

Переодически выдает ошибку, я так понимаю это связанно с каким-то файлом отвечающим за обновление Майкрософт Офиса. Появляется не так, чтобы часто. Может 1 раз при перезапуске компьютера. Как это можно было бы убрать? Переустановить офис, наверное...
1069 views
Feb 25, 2022 at 06:27 PM

Ryujinx

im having error 0xc0000005 unexpected parametre error how to fix?
1067 views
Jul 14, 2021 at 11:32 AM

Auslogics BoostSpeed software itself

I have BoostSpeed perform Dashboard, Disk Defrag, Protect. Internet Optimizer and other checks by schedule. All is good.
However, directory "c:\ProgramData\Auslogics\BoostSpeed\12.x\Reports" becomes cluttered with .html, .xml and other reports produced by these various check tools.
How can I set BoostSpeed to automatically clean up after itself by deleting ancient reports over some arbitrary age? There's about a Gig of files in this directory on this machine and some 3Gb on another.
1065 views
Dec 06, 2021 at 07:49 PM

tentative de modification de DNS

Bonjour,
Je voudrais savoir pourquoi, depuis que j'ai installé le VPN Cloudflare Wharp sur mon pc, je reçois très souvent, plusieurs fois par jour, des alertes Boostspeed 12 m'indiquant une tentative de modification de DNS (cf. pièce jointe).
Y-a-t-il un moyen d'y remédier ?
Merci, cordialement.
1064 views
Aug 17, 2022 at 10:11 AM

Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
1062 views
Feb 25, 2023 at 12:25 AM

uninstall

How can I uninstall McAfee TechMate
1057 views
Nov 07, 2022 at 06:22 PM

Auslogics Boostspeed 12

My computer is a 64 bit machine which can run 32 bit programs. My computer is running Boostspeed 12 using 32 bit versions of all its programs instead of the 64 bit version. Is this the reason why my computer is taking over an hour to startup in the morning with the disk using 93% to the usual 100% all the time? Or, is the problem due to too much disk thrashing since it appears that all the startup programs start up immediately instead of being staggered per the scheduler? This problem started when I had to uninstall Boostspeed 12 and reinstall it per the Auslogics support person.
1052 views
Dec 14, 2021 at 05:32 PM

About Auslogics BoostSpeed 12

Auslogics BoostSpeed 12 The software is blocked by the administrator. ソフトが管理者によってブロックされています。
Please unblock ブロック解除をお願いします 

Content hidden to protect privacy

1052 views
Jan 25, 2022 at 06:59 AM

проблема с регистрацией

Купил лицензию на ABSpeed 26-го июля 2021 года. Действительна ещё 181 день.
До недавнего времени проблем не возникало. Последние несколько дней слетает активация, каждый раз при открытии программы предлагает активировать ПРО версию, после ввода ключа выскакивает окно, говорящее, что программа активировани, версия ПРО, но в самой программе никаких изменений нет, кнопка "Активировать ПРО" не исчезает, и в "помощи" ропять то же самое. Что делать, как решить проблему?
1049 views
Jan 26, 2022 at 10:24 PM

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
1047 views
Feb 07, 2022 at 08:37 AM

msedge.exe

Wenn ich nach einem Systemscan durch Auslogics den Button für die möglichen Reparaturen drücke, erscheint die Aufforderung, bestimmte Apps erst abschalten zu lassen. Dafür wird fünfmal msedge.exe aufgezählt. Drücke ich den Button, der diese Anwendung(en) schließen soll, folgt die Mitteilung, das sei nicht möglich, ich solle es manuell machen. Alternativ kann ich anklicken, die Sache zu ignorieren.
Frage 1: Wenn ich es ignorieren kann (und gleich fünf mal), wofür ist es wichtig?
Frage 2: Wie schaltet man msedge.exe manuell ab?
1045 views
Dec 29, 2021 at 05:48 PM

Pro version ?

Noticed my Boostspeed progaram has the activate pro version on the bottom of the screen when i have already registered it.

Plus the last time i used driver updater it updated my pc then restarted it and it would not boot up no matter what i tried, I then had to reinstall windows with a backup. not used driver updater since.
Thank You.
1045 views
Jan 25, 2022 at 06:01 AM

ディスクトップに表示されたアイコンについて

アイコンの中央部に時計がデザインしてあります。この時計が青色になったり、オレンジ色になったりします。それぞれの意味を教えて下さい。特にオレンジ色の時は、何かの警告を示しているのでしょうか。その時の対処法もお願いします。以上、宜しくお願いします。
1043 views
Oct 18, 2021 at 08:51 PM

Läuft MS Money98 auch unter Windows11?

Läuft Microsoft Money98 auch unter Windows11?
1042 views
Jul 23, 2021 at 09:29 PM